BBQ/피크닉 공간

레지던스 인 바이 메리어트 코럴빌 여행 후기

3 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 342개 이용 후기 중 181개" "
평점 8 - 좋아요. 342개 이용 후기 중 89개" "
평점 6 - 괜찮아요. 342개 이용 후기 중 31개" "
평점 4 - 별로예요. 342개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 342개 이용 후기 중 15개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Laura 님, 2024년 2월 26일
Thank you for your response regarding your stay with us! We hope to have you back next time you are in Coralville!

4/10 - 별로예요

GERALD

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Unfortunately the property is run down, and the walls very thin. Had to listen to some guy snoring in the next room all night.
2024년 2월에 1박 숙박함
답변 제공: Laura 님, 2024년 2월 26일
My apologies on your experience at our location. We are an older building so I can understand your frustration. I will take your feedback into consideration and get with the leadership team to alleviate these items. Thank you.

2/10 - 너무 별로예요

Adolfine

출장 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We use Expedia so that after a long day of driving checking is is simple. Not so here . The person at the front desk had no idea how to check us into the room. We were the only person he was helping and it took more than 35 minutes. The entire timing was calling other people asking them to help him because he didn’t know how to do it . I actually felt bad for him because he could see he was visibly stressed. He was put in a position that he was not properly trained for , finally someone showed up and checked us in with a frustrated additude . The room was fine but the door lock would not lock unless fumble with. Unsafe! Then in the morning there was no water I called down to reception to find out what was going on and I said something was leaking. OK I said I will wait but 30 minutes later then 40 minutes later then 50 minutes later still no water. What we needed to do was purchase bottled water to brush our teeth and wash our face before trying to get back on the road, no apologies were. made .
2024년 2월에 1박 숙박함
답변 제공: Laura 님, 2024년 2월 26일
My apologies on your experience at our location. We are an older building so I can understand your frustration. I will take your feedback into consideration and get with the leadership team to alleviate these items. Thank you.

8/10 - 좋아요

Renee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Once they found my reservation, everything was good. Staff polite & helpful. Room was nice & clean ..nicer than i thought!
2024년 2월에 1박 숙박함
답변 제공: Laura 님, 2024년 2월 26일
Thank you for your feedback regarding your stay with us! We hope to have you back next time you are in Coralville!

10/10 - 훌륭해요

Theresa 님, Eldridge

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access
2024년 2월에 1박 숙박함
답변 제공: Laura 님, 2024년 2월 26일
Thank you for your feedback regarding your stay with us! We hope to have you back next time you are in Coralville!

6/10 - 괜찮아요

Ivan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed here for the pool and hot tub for the kids but was upsetting to find out the hot tub was down. Room could have been cleaner but over all not bad.
2024년 1월에 2박 숙박함
답변 제공: Laura 님, 2024년 2월 26일
My apologies on your experience at our location. We are an older building so I can understand your frustration. I will take your feedback into consideration and get with the leadership team to alleviate these items. Thank you.

6/10 - 괜찮아요

Brandon

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Would not have booked if I knew the pool/hot tub was closed. Will know not to in the future. Breakfast was average. Parking lot was not cleared of snow very well.
2024년 1월에 1박 숙박함
답변 제공: Laura 님, 2024년 2월 26일
My apologies on your experience at our location. We are an older building so I can understand your frustration. I will take your feedback into consideration and get with the leadership team to alleviate these items. Thank you.

8/10 - 좋아요

Lauren

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room and staff. The only issue was how old and stained the bathtub was. It was fine to use but not ideal. Otherwise, it was a great stay.
2024년 1월에 1박 숙박함
답변 제공: Laura 님, 2024년 2월 26일
Thank you for your feedback regarding your stay with us! We hope to have you back next time you are in Coralville!

8/10 - 좋아요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great place
2024년 1월에 1박 숙박함
답변 제공: Laura 님, 2024년 2월 26일
Thank you for your feedback regarding your stay with us! We hope to have you back next time you are in Coralville!

10/10 - 훌륭해요

Mary

연인과의 여행
Check in was so easy, and the staff person was Extremely helpful and accommodating! Will stay here again!
2024년 1월에 1박 숙박함
답변 제공: Laura 님, 2024년 2월 26일
Thank you for your feedback regarding your stay with us! We hope to have you back next time you are in Coralville!

10/10 - 훌륭해요

CAROLYN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Laura 님, 2024년 2월 26일
Thank you for your feedback regarding your stay with us! We hope to have you back next time you are in Coralville!

10/10 - 훌륭해요

wallace

2023년 12월에 1박 숙박함
답변 제공: Laura 님, 2024년 2월 26일
Thank you for your feedback regarding your stay with us! We hope to have you back next time you are in Coralville!

8/10 - 좋아요

Kelly

2023년 12월에 1박 숙박함
답변 제공: Laura 님, 2024년 2월 26일
Thank you for your feedback regarding your stay with us! We hope to have you back next time you are in Coralville!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Laura 님, 2024년 2월 26일
Thank you for your feedback regarding your stay with us! We hope to have you back next time you are in Coralville!

4/10 - 별로예요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place, misleading advertising on hotels.com
The webiste advertises a whirlpool, the onky hotel in the area with one So i booked it. On arrival i was notified there was not one, i asked specifically and had booked soley on this requirement. We were told about the pool. We were surprised to find a piece of plywood covering to non working whirlpool and a very well heated pool area. We dipped into the pool instead and holy crap it was cold. Unheated completely.
2023년 12월에 1박 숙박함
답변 제공: Laura 님, 2024년 3월 4일
Thank you for your response regarding your stay with us. My apologies that you were not informed of the spa being down. I can understand the frustration that would cause. I appreciate you taking the time to provide us with your feedback and hope you will give us another chance in the future.

10/10 - 훌륭해요

Darryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent Service!
Excellent customer service! We told the lady at front desk that the tv remote did not work and she sent maintenance in to fix it right away and not long after we discovered are heat in room was not working and she switched us to a bigger and better room. The only thing I wish that could have been better was that the heater was not so loud in room and wish the bed could have been more comfortable other than that Excellent service! I’m sorry I didn’t remember the check in lady name but she was OUTSTANDING!
2023년 12월에 1박 숙박함
답변 제공: Laura 님, 2024년 3월 4일
Thank you for your feedback regarding your stay with us! We hope to have you back next time you are in Coralville!

10/10 - 훌륭해요

Kristy

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay - kinda worn but clean n friendly
Great staff . Clean . Good location. Gym kinda depressing rusted treadmills , very basic n depressing atmosphere for it. Room was large . Burned out light bulbs over bed . Couch great condition but tables n carpet kinda worn n gross
2023년 12월에 2박 숙박함
답변 제공: Laura 님, 2024년 3월 4일
Thank you for your feedback regarding your stay with us! We hope to have you back next time you are in Coralville!

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Lisa H 님, 2023년 12월 5일
Thank you so much for taking the time to let us know how we did for your stay. We are so pleased that you had a great stay.

10/10 - 훌륭해요

Carrie 님, Scranton

2023년 11월에 2박 숙박함
답변 제공: Lisa 님, 2023년 12월 5일
Thank you Carrie for choosing the Residence Inn for your stay.

10/10 - 훌륭해요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All is well
2023년 9월에 1박 숙박함
답변 제공: Lisa Hobart 님, 2023년 10월 26일
Thank you and we are happy that you enjoyed your stay.

10/10 - 훌륭해요

Kevin 님, CARROLL

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
stayed for a football game. the room we were in looked like it had not been used or cleaned in awhile. The staff was very friendly and helpful. the pool and firepit are was very nice. the chairs by the firepit need to be replaced. I would definitely stay here again with all said.
2023년 9월에 1박 숙박함
답변 제공: Lisa Hobart 님, 2023년 10월 26일
Thank you Kevin, we appreciate your feedback.

4/10 - 별로예요

Jill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
After a very long hot ride on the Ragbrai, we arrived eager to check into our rooms. However, they had overbooked and our confirmed rooms (booked in January) were no longer available. The staff was excellent and they were able to get rooms for us at Hampton Inn, but it took two hours to do so.
2023년 7월에 1박 숙박함
답변 제공: Laura 님, 2024년 3월 4일
Thank you for your feedback. I apologize for the inconvenience caused to you by the hotel overbooking. I will be sure to get with the management team to ensure that this does not happen again.

6/10 - 괜찮아요

Jim

2023년 7월에 1박 숙박함
답변 제공: Lisa 님, 2024년 3월 4일
Thank you for your feedback. We hope to see you again next time you are in Coralville.

10/10 - 훌륭해요

Anne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 2일
Thank you so much for your kind words, we are so pleased you enjoyed your stay. We look forward to assisting you in the future.

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good welcoming staff
2023년 7월에 1박 숙박함
답변 제공: AD 님, 2023년 9월 6일
Thank you! Very glad to hear. we can't wait to see you on your next stay.

4/10 - 별로예요

Michele

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
After traveling 10 hrs booked hotel reservation ahead of time before arriving, when I arrived computers were down, no manager on site, waited 10 minutes for manager to come back to hotel, another gentleman also ready to check in., When manager came back she took other gentleman he received a room. As I checked in I was told no room available., waited another 20 minutes for them to find a room., Following morning there was no breakfast, gentleman at desk thought maybe around 8 it would be ready. Overpriced services for accommodations given, make when you book a hotel READ ALL REVIEWS!!
2023년 7월에 1박 숙박함
답변 제공: Lisa Hobart 님, 2023년 7월 23일
Good morning Michele, my name is Lisa Hobart and I am the new GM at the Residence INN. Can I ask when you stayed with us? I apologize for the experience you recieved. I am working hard to improve guest experience.

6/10 - 괜찮아요

John

가족 여행
별로예요: 숙박 시설 상태 및 시설
Dirty hallway. Torn threshold to room. Broken mirror in bathroom. Room not on requested floor. After complaining a room was located.
2023년 7월에 1박 숙박함
답변 제공: Rick 님, 2024년 3월 4일
Thank you for your feedback. We appreciate you!

8/10 - 좋아요

Stephanie

2023년 6월에 1박 숙박함
답변 제공: Laura 님, 2024년 3월 4일
Thank you so much for your kind words, we are so pleased you enjoyed your stay. We look forward to assisting you in the future.

10/10 - 훌륭해요

Darren

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great room. Close to many things.
2023년 6월에 1박 숙박함
답변 제공: Laura 님, 2024년 3월 4일
Thank you so much for your kind words, we are so pleased you enjoyed your stay. We look forward to assisting you in the future.

8/10 - 좋아요

Donald

2023년 6월에 1박 숙박함
답변 제공: Laura 님, 2024년 3월 4일
Thank you so much for your kind words, we are so pleased you enjoyed your stay. We look forward to assisting you in the future.

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location
2023년 6월에 1박 숙박함
답변 제공: Laura 님, 2024년 3월 4일
Thank you for your feedback. We appreciate you!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Laura 님, 2024년 3월 4일
Thank you so much for your kind words, we are so pleased you enjoyed your stay. We look forward to assisting you in the future.

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Great Stay Overall, Just Go to a Separate Gym
Great stay overall. Every single staff member I interacted with was extremely pleasant and professional, from the front desk all the way to housekeeping. Even when I was checking out at 5AM, the person at the front desk was very friendly. The room was clean, modest, and suited my needs; I was thrilled to find a room with a full kitchen for an affordable price. The only issues were that it was right next to the ice maker/elevators and that the air conditioner rattled sometimes. So it was a bit noisy, but not enough for me to request a different room since my stay was relatively short. Housekeeping also never came, but again, I suspect that may have been due to the length of my stay. I didn't really need them anyway, and I'm sure they would have come if I'd asked. The front desk was super responsive to my needs and sent someone up almost immediately when I asked for some extra dish detergent. My one major complaint would be the exercise room. It was clearly run down in need of a revamp. The equipment was old and starting to rust, there were no towels, and the equipment wipes were dry. Worst of all, there was no air conditioning, which is not only uncomfortable but a potential health hazard. In spite of the above, I'd certainly find a nearby gym next time and return again for the convenient location, reasonable pricing, clean room, and especially the absolutely wonderful staff. I didn't get all their names, but I would like to specifically call out Max at the front desk.
2023년 5월에 4박 숙박함
답변 제공: Laura 님, 2024년 3월 4일
Thank you so much for your kind words, we are so pleased you enjoyed your stay. We look forward to assisting you in the future.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
People were great--building/conditions were not
The customer service by everyone was excellent! From the front desk, to the morning breakfast crew, to the cleaning crew, everyone was very attentive and helpful. Our room, however, was in need of some serious attention. There were cleaning towels left behind from the service and the room we stayed in had carpet tacks exposed where the carpet was coming up. Both my son and I stepped on something sharp and realized that the tacks were exposed. The elevators smelled like spoiled milk the entire four days we were there, which was very unpleasant.
2023년 5월에 1박 숙박함
답변 제공: Laura 님, 2024년 3월 4일
Thank you so much for your kind words, we are so pleased you enjoyed your stay. We look forward to assisting you in the future.

8/10 - 좋아요

Sandra

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It was fine
Seemed to be short handed No housekeeping performed. Nobody manning front desk on multiple occasions. No major complaints It was overall cean
2023년 5월에 2박 숙박함
답변 제공: Lisa 님, 2024년 3월 4일
Thank you so much for your kind words, we are so pleased you enjoyed your stay. We look forward to assisting you in the future.

10/10 - 훌륭해요

Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I appreciate the help I got from the staff and how friendly they were.
2023년 5월에 2박 숙박함
답변 제공: Lisa 님, 2024년 3월 4일
Thank you so much for your kind words, we are so pleased you enjoyed your stay. We look forward to assisting you in the future.

10/10 - 훌륭해요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet.
2023년 4월에 1박 숙박함
답변 제공: Lisa 님, 2024년 3월 4일
Thank you so much for your kind words, we are so pleased you enjoyed your stay. We look forward to assisting you in the future.

8/10 - 좋아요

Paul

2023년 3월에 1박 숙박함
답변 제공: Lisa 님, 2024년 3월 4일
Thank you so much for your kind words, we are so pleased you enjoyed your stay. We look forward to assisting you in the future.

10/10 - 훌륭해요

nancy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2023년 3월에 1박 숙박함
답변 제공: Lisa 님, 2024년 3월 4일
Thank you so much for your kind words, we are so pleased you enjoyed your stay. We look forward to assisting you in the future.

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was fantastic. Kudos to Michael at the front desk. He really went above and beyond to help us out with an issue.
2023년 3월에 2박 숙박함
답변 제공: Lisa 님, 2024년 3월 4일
Thank you so much for your kind words, we are so pleased you enjoyed your stay. We look forward to assisting you in the future.

6/10 - 괜찮아요

Judy

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wifi unsecured, pool/hot tub were out of order, continental breakfast was cold, milk in carton was spoiled. Definitely not a good place to stay 😕
2023년 2월에 3박 숙박함
답변 제공: Laura 님, 2024년 3월 4일
Thank you for your feedback. My apologies that your stay was not up to the standards. I will get with the management team to ensure that we take care of these issues.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice environment, friendly staff and great breakfast! Close to U of Iowa campus too.
2023년 2월에 2박 숙박함
답변 제공: Lisa 님, 2024년 3월 4일
Thank you so much for your kind words, we are so pleased you enjoyed your stay. We look forward to assisting you in the future.

4/10 - 별로예요

Julie

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Noise was a problem. Dogs barking for hours at night
2023년 2월에 1박 숙박함
답변 제공: Lisa 님, 2024년 3월 4일
Thank you for your feedback. We appreciate you!

8/10 - 좋아요

Christopher 님, Minneapolis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
My stay at the hotel was great. Easy to check in and easy to check out as well. And I was surprised by the size of the room based on the cost. It was a little remote from the center of town BUT it was very close to I-80. When I came downstairs for breakfast the lobby and eating area was VERY hot. Ridiculously hot. It wasn't very cold outside so I don't know why the thermostat was turned up so high. It was a waste of heat and energy.
2023년 2월에 1박 숙박함
답변 제공: Lisa 님, 2024년 3월 4일
Thank you so much for your kind words, we are so pleased you enjoyed your stay. We look forward to assisting you in the future.

8/10 - 좋아요

Rick

2023년 2월에 1박 숙박함
답변 제공: AAD 님, 2023년 12월 4일
Thank you for your feedback. We appreciate you!

8/10 - 좋아요

DONALD

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
flexable spaces
2023년 2월에 1박 숙박함
답변 제공: Lisa 님, 2024년 3월 4일
Thank you so much for your kind words, we are so pleased you enjoyed your stay. We look forward to assisting you in the future.

10/10 - 훌륭해요

Dennis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great one night stay here. Staff was helpful polite and friendly.
2023년 2월에 1박 숙박함
답변 제공: Lisa 님, 2024년 3월 4일
Thank you so much for your kind words, we are so pleased you enjoyed your stay. We look forward to assisting you in the future.

4/10 - 별로예요

Suzan

2023년 1월에 1박 숙박함
답변 제공: Sha 님, 2024년 3월 4일
Thank you for your feedback. We appreciate you!

8/10 - 좋아요

Rick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
T
2023년 1월에 1박 숙박함
답변 제공: Lisa 님, 2024년 3월 4일
Thank you so much for your kind words, we are so pleased you enjoyed your stay. We look forward to assisting you in the future.

2/10 - 너무 별로예요

Nathan

2023년 1월에 4박 숙박함
답변 제공: Lisa 님, 2024년 3월 4일
Thank you for your feedback. We appreciate you!