This was my first time in Tampa, I flew from Washington State for almost 7 hrs. After getting in I had to do a bunch of things including getting my rental etc. So I was TIRED, I saw that they had early check in options available and I wanted to take advantage of that since it was 7 something in the morning and my check in according to them will be 4pm. When I went to the property first thing I noticed that this place was really RUN DOWN. Looks NOTHING LIKE THE PHOTOs. It was a mess, garbage everywhere, people outside smoking, it was so scary. A bunch of guys there shirtless just hanging around smoking at their doors.
I then went to find the front office, which was locked and look like it had been out of service. It was a horrible mess inside. I went back to my car and sat until 12 midday, went back to the reception desk DOORS STILL CLOSED. No worker on property AT ALL. There was a number to call, I CALLED AND CALLED AND CALLED. No one picked up. At this point I was exhausted and drained, I asked someone about the front desk and his response was they don’t come here on weekends. I’m like what?!
Anyways I called HOTELS.com and told them my issue they tried calling the property and to know avail. Sent emails and no response. It was a MESS. That place is so run down by my experience I WOULD NOT RECOMMEND A SOUL. They are unprofessional to say the least. DO NOT GIVE THEM YOUR MONEY. I paid for 4 nights didn’t stay there didn’t check-in and they refuse to give me ANYTHING.