외관

아토텔 베를린 미테 - 래디슨 호텔 제공 여행 후기

4 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 763개 이용 후기 중 442개" "
평점 8 - 좋아요. 763개 이용 후기 중 264개" "
평점 6 - 괜찮아요. 763개 이용 후기 중 45개" "
평점 4 - 별로예요. 763개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 763개 이용 후기 중 5개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Joo-Mie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay witb art
아트 작품들이 곳곳에 배치되어 있던 현대적이고 모던한 인테리어와 쿨한 스탭들이 있었던 아트호텔에서 편안하게 잘 지냈습니다. 조식뷔페도 좋았고 맛있었어요. 지하철이 바로 앞에 있어 좋으나 주변은 상점이 거의 없어 조용하나 다소 심심하고 불편함이 있습니다. 방에서 베를린 TV타워의 전경이 보이고 야경도 좋았어요.
2019년 6월에 2박 숙박함
답변 제공: ABM 님, 2019년 6월 21일
Dear Guest, Thank you very much for having taken the time to comment on your recent stay at our hotel. We are delighted to know that you enjoyed your stay with us. Providing warm welcome and exceptional stay throughout our guests’ stay is in the heart of everything we do and it is wonderful when our efforts are recognised. It would be a pleasure to get the opportunity to welcome you for another memorable stay. All the best, art'otel berlin mitte Management Team

10/10 - 훌륭해요

MI SUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect for couple with reasonable price!
Everything was great besides the location. It was a bit far from the tourlism spots by walking.
2019년 2월에 2박 숙박함
답변 제공: ABM 님, 2019년 5월 6일
Dear Guest, We thank you very much for the perfect rating and for sharing your impressions with other travelers. It is wonderful to know we have managed to exceed all your expectations and provided you with a memorable experience. We regret however that an aspect of your stay left you disappointed. Our establishment is located next to the Märkisches Museum metro station, which is only two stations away from Alexanderplatz and thus the musuem island (also located 15 minutes away from our hotel). Please do not hesitate to get in touch with our reception team onsite so that they can indicate you the best possible itineraries time and hassle-wise, and thus ensure you have a pleasant stay and enough time to visit the whole of Berlin. We would be more than happy to welcome you again on your next visit to Berlin. All the best, art'otel berlin mitte Management Team

10/10 - 훌륭해요

cho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
안전한 위치 친절한 서비스 깨끗한 룸
오랜기간 숙박을 하였습니다. 밤에도 안전한 위치와 버스 지하철이 가까워 이동하기 매우 좋습니다. 그리고 제일 중요한 호텔의 직원들의 서비스는 너무 만족스럽고 오랜기간동안 매일 보던 직원들과는 농담을 주고받으며 기쁘게 인사하는 사이가 될정도 입니다. 깨끗한 룸서비스 만족스러웠습니다. 베르린에 또 한번 방문한다면 이 호텔을 갈것 같습니다.
2018년 1월에 18박 숙박함
답변 제공: Nigina 님, 2018년 2월 6일
Hello Cho, Thank you for such lovely feedback. We are glad you enjoyed your long stay with us and that our team were friendly and welcoming. It is great when we can get to know our guests and we are glad you stayed with us. It’s great to hear you would recommend us. We hope to see you again in the future. From the whole team here at art’otel berlin mitte. Best regards Nigina Tawakalsada Junior Operations Manager

10/10 - 훌륭해요

Sisophanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Très grande chambre, bien aménagée, grande sdb. Calme, a proximité du metro, vraiment top
2024년 4월에 3박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2024년 4월 24일
Dear Guest,Thank you very much for all your kind words about your stay with us and for taking the time to rate us. We are proud that all your expectations were met and that you especially appreciated the spacious room, the prime location, as well as the silence. Please feel free to visit us again, we would be delighted.Kind regards,art'otel Berlin Mitte Team

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great location, fabulous, friendly and helpful staff. This is near several U-Bahn stations, The room was great, with enough space to relax. The bed was very comfortable.
2024년 2월에 6박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2024년 4월 16일
Dear Guest,Thank you very much for your kind feedback. We are happy that you had a good time with us and look forward to hopefully welcoming you again soon.Kind regards,art'otel Berlin Mitte Team

8/10 - 좋아요

Salima

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 2박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2024년 4월 8일
Dear Guest,Thank you very much for the review. We are pleased that you felt very comfortable at the art'otel Berlin Mitte and that many aspects of your stay were to your satisfaction. It would be a great pleasure for us to welcome you again.Kind regards,art'otel Berlin Mitte Team

8/10 - 좋아요

franco

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tutto quasi perfetto, colazione ottima, silenzioso, moderno e accogliente, unica pecca linea Wifi un po’ scadente
2024년 3월에 3박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2024년 4월 4일
Dear Guest,Thank you for providing us with your valuable feedback. We are glad to read you were satisfied with the excellent breakfast, as well as the calm room. We would also like to apologise for any inconvenience caused. Please always contact our reception team if you need anything, as they will always be happy to help you. With the hope to get another opportunity to welcome you again, we are sending you our best regards.art'otel Berlin Mitte Team

10/10 - 훌륭해요

Sean Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were attentive and professional. Breakfast was first class.
2024년 3월에 3박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2024년 3월 28일
Dear Guest,Thank you for taking the time to share your experience with other travellers. We are extremely happy to read that you were completely satisfied with your stay with us. It would be our pleasure to welcome you back for another memorable stay in Berlin.Kind regards,art'otel Berlin Mitte Team

10/10 - 훌륭해요

Ismail 님, Northwich

좋아요: 직원 및 서비스
2024년 3월에 4박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2024년 4월 8일
Dear Guest,Thank you for taking the time to write this review and for the full score. We are always very pleased when guests feel very comfortable with us we would be very happy to see you again at the art'otel Berlin Mitte.Kind regards,art'otel Berlin Mitte Team

10/10 - 훌륭해요

Jenny

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr nettes Personal, ruhiges Zimmer.
2024년 3월에 2박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2024년 3월 18일
Sehr geehrter Gast,herzlichen Dank, dass Ihre Wahl auf unser Hotel in der Bundeshauptstadt gefallen ist, sowie für Ihre wunderbare Bewertung via Expedia. Wir freuen uns zu erfahren, dass Ihre Erwartungen vollends erfüllt wurden. Es wäre uns eine große Freude, Sie im art'otel Berlin Mitte erneut begrüßen zu dürfen.Mit freundlichen Grüßenart'otel Berlin Mitte Team

10/10 - 훌륭해요

Atsushi 님, Osaka

2024년 2월에 1박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2024년 3월 25일
Dear Guest,Thank you for taking the time to leave us a review. We are proud that all your expectations have been met and that you had a wonderful stay at our hotel. We hope to welcome you back on your next visit to Berlin.Kind regards,art'otel Berlin Mitte Team

6/10 - 괜찮아요

carmelina

좋아요: 직원 및 서비스
My husband had work to do one night and the internet was not working and at times throughout the week, the internet was spotty and we had to go out to get a signal.
2024년 2월에 4박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2024년 2월 27일
Dear Guest,Thank you for your review and for sharing your experience with other travellers. We are happy to see that you had an overall enjoyable stay with us. Please always contact our 24-hour reception team, who are always happy to help. With the hope to get another opportunity to welcome you again, we are sending you our best regards.art'otel Berlin Mitte Team

10/10 - 훌륭해요

Sofia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Unser Aufenthalt im Hotel war insgesamt äußerst angenehm. Das Personal war freundlich und zuvorkommend, die Atmosphäre ruhig und die Sauberkeit des Zimmers war einwandfrei. Die zentrale Lage des Hotels war sehr praktisch. Jedoch war das einzige Manko die Härte der Kopfkissen, die den Schlaf etwas unangenehm gestalteten. Eine Anpassung der Kissen würde sicherlich den Komfort für die Gäste verbessern. Insgesamt waren wir jedoch mit unserem Aufenthalt zufrieden und würden das Hotel gerne weiterempfehlen.
2024년 2월에 2박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2024년 2월 23일
Sehr geehrter Gast,vielen Dank für Ihre freundlichen Worte und dafür, dass Sie Ihre positiven Erfahrungen in unserem Hotel mit anderen Reisenden geteilt haben. Wir freuen uns, dass Sie Ihren Aufenthalt bei uns wirklich genossen haben und dass unser wertvolles Team dazu beigetragen hat, Ihren Aufenthalt zu etwas Besonderem zu machen. Wir werden Ihren Verbesserungsvorschlag an die zuständige Abteilung weiterleiten und würden uns freuen, Sie zu einem weiteren unvergesslichen Aufenthalt im Herzen von Berlin begrüßen zu dürfen.Mit freundlichen Grüßenart'otel Berlin Mitte Team

8/10 - 좋아요

Desiree Susanne Marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Prima
2024년 2월에 1박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2024년 2월 23일
Sehr geehrter Gast,herzlichen Dank dafür, dass Sie sich die Zeit genommen haben, Ihre positiven Erfahrungen und Erlebnisse mit uns zu teilen. Es ist wunderbar zu erfahren, dass Sie mit Ihrem Besuch bei uns so zufrieden waren und sich sehr wohlgefühlT haben. Besuchen Sie uns wieder, wir würden uns sehr freuen.Mit freundlichen Grüßenart'otel Berlin Mitte Team

8/10 - 좋아요

Stephanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel itself is beautiful with a very chic bar. Staff was always friendly and willing to help. Room was standard but very clean. Only complaint was the a/c is not strong. Almost ok existent but we opened a window and survived. Great location near lots of places of interest.
2024년 2월에 2박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2024년 2월 23일
Dear Guest,Thank you for taking the time to leave us your feedback. We are pleased that we were able to convince you with our nice bar, the cleanliness and our helpful team. We would be delighted to welcome you back on your next visit to Berlin.Kind regards,art'otel Berlin Mitte Team

6/10 - 괜찮아요

Stefanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2024년 2월 20일
Sehr geehrter Gast,wir bedanken uns für Ihr Bewertung und dass Sie Ihre Erfahrung mit anderen Reisenden teilen möchten. Es ist schön zu lesen, dass Sie insgesamt einen erfreulichen Aufenthalt bei uns hatten und wir würden uns sehr freuen, Sie erneut bei uns im Haus begrüßen zu dürfen. Bleiben Sie gesund.Mit freundlichen Grüßenart'otel Berlin Mitte Team

8/10 - 좋아요

JOAN 님, Châtelaine

2024년 2월에 5박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2024년 3월 25일
Dear Guest,Thank you for visiting the art'otel Berlin Mitte and for taking the time to share your experience with us. We are pleased to read that you enjoyed your stay with us and we hope to welcome you back on your next visit to Berlin.Kind regards,art'otel Berlin Mitte Team

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Personal war vom Check-in, während des Aufenthaltes und Check-out immer sehr freundlich und hilfsbereit. Die Lage ist perfekt für Sightseeing.
2024년 2월에 2박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2024년 2월 12일
Sehr geehrter Gast,herzlichen Dank dafür, dass Sie sich die Zeit genommen haben, Ihre positiven Erfahrungen mit uns zu teilen. Wir freuen uns sehr, dass Sie gänzlich mit Ihrem Aufenthalt bei uns zufrieden waren und Ihnen Schön, dass Ihnen besonders die Freundlichkeit unseres Teams, sowie die gute Lage gefallen haben. Ihre Worte teilen wir gerne mit unserem gesamten Team. Es wäre uns eine große Freude, Sie bald wieder bei uns zu begrüßen.Mit freundlichen Grüßenart'otel Berlin Mitte Team

10/10 - 훌륭해요

Clare

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2024년 1월 26일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Philip

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The rooms was dated, particularly the bathroom. The bed base made very loud creaking noises whenever I got on or off it, or moved around in it. The ‘VIP room upgrade’ was simply moving me from a street side room to a ‘courtyard’ side room. Both rooms exactly the same. They do charge a bit more for a courtyard side room but this looks very much like a made up room category in order to ‘game’ the Expedia VIP programme and be able to say they have given an upgrade when really they haven’t. Other hotels I’ve stated in give a genuine upgrade. The courtyard was nothing special and half my view was a blank white wall. And the windows didn’t open. So quite claustrophobic. Made worse by the fact the room was overheated when I arrived - thermostat set at 25 and it felt hotter than that. As I couldn’t open the windows I had to go out for two hours while the room cooled down.
2024년 1월에 1박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2024년 1월 24일
Dear Guest,Thank you for providing us with your valuable feedback. We are very sorry that you did not enjoy your stay with us. Provoking such bad feelings is absolutely not usual to us. Please rest assured that this was an exception and not the usual standard of service, upon which we have built our high reputation. We are very sorry to read about your negative experience after you left our hotel, since our team would have tried to make your stay with us as pleasant as possible, if they knew about the inconvenience. If you have any questions, please contact our 24-hour reception team, who will always be happy to help you. Next time, please let us know your room preferences in advance so that we can fulfil your wishes and make your stay more pleasant. We would like to apologize for the inconvenience you encountered and hope that you will reconsider visiting us again so that we can give you the exceptional experience that you should have received on your first visit.Best regards,art'otel Berlin Mitte Team

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Güzel
Herşey güzel ve fiyat performans açısından memnun kaldığımız bir konaklama oldu.
2024년 1월에 3박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2024년 1월 22일
Dear Guest,We would like to thank you for taking the time to share your impressions of your stay with us. It is so nice to read that you had such a positive impression of our hotel after your visit and we would be very pleased to see you again in Berlin.Kind regards,art'otel Berlin Mitte Team

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rekommenderas!
Trevlig atmosfär, bra läge, vänlig personal, fin frukost. Rekommenderas varmt. Här vill jag gärna bo igen.
2024년 1월에 2박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2024년 1월 22일
Dear Guest,Thank you for sharing your experience with us and for having taken the time to rate your stay. It is always a pleasure for us to learn that our guests have enjoyed a great stay and we very much appreciate you took the time to send us your feedback. We are also very happy to know that you highly recommend our hotel and that you would love to stay here again.Kind regards,art'otel Berlin Mitte Team

10/10 - 훌륭해요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2024년 1월 18일
Dear Guest,Thank you for taking the time to leave us a review. We are proud that all your expectations were met and that you had a pleasant stay in our hotel. With the hope to get another opportunity to welcome you again, we are sending you our best regards.art'otel Berlin Mitte Team

10/10 - 훌륭해요

Gaëlle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personnel sympa, petit déj complet, chambre propre. Rien à redire.
2023년 12월에 5박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2024년 1월 18일
Dear Guest,We would like to thank you for taking the time to share your impressions of your stay with us. It is nice to read that you had a very positive impression of our hotel after your visit. With the hope to get another opportunity to welcome you again, we are sending you our best regards.art'otel Berlin Mitte Team

8/10 - 좋아요

Abdelkader

2024년 1월에 1박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2024년 1월 22일
Dear Guest,We would like to thank you for taking the time to share your impressions of your visit with us. We are pleased that you generally felt very comfortable in our hotel and that you had a pleasant stay with us. We would be very pleased to see you again in Berlin.Kind regards,art'otel Berlin Mitte Team

10/10 - 훌륭해요

Ferenc Bence

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: art'otel Berlin Mitte Team 님, 2024년 1월 29일
Dear Guest,We would like to thank you for taking the time to share your impressions of your visit with us. We are pleased that you felt very comfortable in our hotel and that you were very satisfied with your stay. It would be our pleasure to welcome you back for another memorable stay in the heart of Berlin.Kind regards,art'otel Berlin Mitte Team

8/10 - 좋아요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2024년 1월 31일
Dear Guest,Thank you for taking the time to share your positive experience with other travellers. We are delighted that you enjoyed our hotel and that you had a great stay. We wish you all the best and would be delighted to welcome you back to our hotel.Kind regards,art'otel Berlin Mitte Team

10/10 - 훌륭해요

Andrew

2023년 12월에 1박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2024년 1월 2일
Dear Guest,Thank you for your nice feedback. We are very pleased that you enjoyed your stay with us and it would be wonderful if you would visit us again in the future.Kind regards,art'otel Berlin Mitte Team

2/10 - 너무 별로예요

Joyce

2023년 12월에 3박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2023년 12월 20일
Dear Guest,Thank you for providing us with your valuable feedback. We are sorry to read that your stay has not been 100% satisfactory. It is also a pity that you did not send us more detailed information, as this is the only way we can react to any inconvenience and improve. We would like to apologize for any inconvenience you experienced, and hopefully, you will give us another opportunity to welcome you back to improve your experience with us.Best regards,art'otel Berlin Mitte Team

8/10 - 좋아요

Jordan

2023년 12월에 4박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2023년 12월 19일
Dear Guest,Thank you for your review and for sharing your experience with us. It is nice to read that you had an overall nice stay with us and we would be very happy to welcome you back to our hotel again.Kind regards,art'otel Berlin Mitte Team

10/10 - 훌륭해요

Evmorfia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2023년 12월 18일
DearGuest,We would like to thank you for taking the time to share your impressions of your stay with us. It is nice to read that you had a very positive impression of our hotel after your visit. We would be very happy to see you again.Kind regards,art'otel Berlin Mitte Team

10/10 - 훌륭해요

Alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommend!
Fabulous hotel. Lovely staff, great food and drink, comfortable room. The gym and sauna is not to be missed too - well fitted out, well kitted out. The hotel is also 2 mins from nearest U Bahn. Highly recommend!
2023년 12월에 2박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2023년 12월 18일
Dear Guest,Thank you for taking the time to write a review about your stay at our hotel. We are pleased that you had a very pleasant stay with us overall and that your expectations were met. We are very pleased that you consider our hotel worth recommending. We hope you have returned home with brilliant memories from the holiday and to have the opportunity to welcome you in the future again.Kind regards,art'otel Berlin Mitte Team

10/10 - 훌륭해요

Mitchell

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 5박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2023년 12월 18일
Dear Guest,Thank you very much for choosing our hotel in Berlin and for your review. We are pleased that you had a pleasant time with us and hope that you were able to enjoy Berlin to the fullest. It would be a great pleasure for us to welcome you again. Kind regards,art'otel Berlin Mitte Team

6/10 - 괜찮아요

monica

2023년 12월에 3박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2024년 1월 2일
Dear Guest,Thank you for your review and for sharing your experience with others. It is nice to read that you had an overall enjoyable stay with us and with the hope to get another opportunity to welcome you again, we are sending you our best regards.art'otel Berlin Mitte Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2023년 12월 18일
Dear Guest,We would like to thank you for taking the time to share your impressions of your stay with us. It is nice to read that you had a positive impression of our hotel after your visit. It would be our pleasure to welcome you back for another memorable stay in the heart of Berlin.Kind regards,art'otel Berlin Mitte Team

8/10 - 좋아요

ARELI DIAZ

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo estuvo excelente, excepto servicio de alimentos muy básico.
2023년 11월에 2박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2023년 12월 18일
Dear Guest,Thank you very much for your feedback. It makes us very proud to read that you were very satisfied with almost all aspects of your stay and enjoyed your visit. It would be wonderful to welcome you to our hotel again.Kind regards,art'otel Berlin Mitte Team

10/10 - 훌륭해요

Per

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good small gym
2023년 11월에 1박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2023년 11월 24일
Dear Guest,Thank you very much for taking the time to share your experience with other travellers. We are very pleased to read that you found our gym very nice and that you really enjoyed your stay. Please visit us again.Kind regards,art'otel Berlin Mitte Team

2/10 - 너무 별로예요

Miguel

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No volveria a hospedarme alli por varias razones, la habitacion no tiene ventilacion y el aire acondicionado lo tienen apagado, el baño super pequeño y parecia una sauna. las instalaciones necesitan una mejora, el hotel se ve bastante antiguo. Los trabajadores algunos diria que son bastante ineptos, en especial diria una chica con gafas que aparte de tener bastante prepotencia, no sabia darme ningun tipo de solucion a nada, solo sabia pedir perdon !!! por el precio que tiene la noche de hotel no es nada nada aconsejable hospedarse alli
답변 제공: art'otel Berlin Mitte Team 님, 2023년 11월 20일
Dear Guest,Thank you for your feedback on your recent stay at our hotel. It is a pity that your expectations were not fully met. We are very sorry to read that you were dissatisfied with your visit. All our rooms have the same windows, we would like to apologize again for the inconvenience with the heat. We have taken a closer look at your case. After your complaint, our team suggested that you move to our other hotel on the same street, which also had rooms with fully opening windows. You agreed to move. We are sorry that you were not completely satisfied with your visit. We would like to apologize for any inconvenience and hope to see you again.Best regards,art'otel Berlin Mitte Team

10/10 - 훌륭해요

Patrick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2023년 11월 7일
Dear Guest,Thank you very much for the full score and the good review. We are very pleased that you felt very comfortable at the art'otel Berlin Mitte and that you were satisfied with all aspects of your stay. It would be a great pleasure for us to welcome you again.Kind regards,art'otel Berlin Mitte Team

8/10 - 좋아요

René

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2023년 10월 31일
Dear Guest,Thank you for your feedback. We are pleased that overall you had a pleasant stay with us. With the hope to get another opportunity to welcome you again, we are sending you our best regards.art'otel Berlin Mitte Team

8/10 - 좋아요

Markus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 6박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2023년 10월 31일
Sehr geehrter Gast,wir bedanken uns für Ihr Bewertung und dass Sie Ihre Erfahrung mit anderen Reisenden teilen möchten. Es ist schön zu lesen, dass Sie insgesamt einen erfreulichen Aufenthalt bei uns hatten und wir würden uns sehr freuen, Sie erneut bei uns im Haus begrüßen zu dürfen.Mit freundlichen Grüßenart'otel Berlin Mitte Team

10/10 - 훌륭해요

Sollip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2023년 10월 31일
Dear Guest,Thank you for your great review and rating. We are proud to read that we met your expectations and that your stay with us was a great memory for you. We wish you all the best and would be very happy to welcome you back to our hotel.Kind regards,art'otel Berlin Mitte Team

6/10 - 괜찮아요

Risto-Pekka

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Average chain hotel in a nice way.
2023년 10월에 4박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2023년 10월 25일
Dear Guest,We thank you for your review and for wanting to share your experience with other travellers via Expedia. It is nice to read that overall you had a pleasant stay with us and we would be very happy to welcome you back to our hotel.Best regards,art'otel Berlin Mitte Team

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2023년 10월 23일
Dear Guest,Thank you for providing us with your valuable feedback. We are more than happy to know you had an enjoyable and satisfying stay at our hotel. It would be wonderful to get the opportunity to welcome you again.Kind regards,art'otel Berlin Mitte Team

10/10 - 훌륭해요

Steffen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service super. Reichhaltiges Frühstück mit bestellbaren extra Speisen. Saunanutzung kostenlos, Gym neuwertig. Nette Bar.
2023년 10월에 3박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2023년 10월 23일
Sehr geehrter Gast,vielen Dank für Ihre wunderbare Bewertung. Schön, dass Ihnen unser reichhaltiges Frühstücksangebot, der gute Service und auch das Wellnessangebot zugesagt haben. Wir wünschen Ihnen alles Gute und würden uns sehr glücklich schätzen, Sie zukünftig wieder bei uns im Haus begrüßen zu dürfen.Mit freundlichen Grüßenart'otel Berlin Mitte Team

10/10 - 훌륭해요

Oliver

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2023년 10월 23일
Dear Guest,Thank you very much for your nice feedback. We are pleased that we were able to convince you of our hotel and it would be a great pleasure for us to welcome you back in the future.Kind regards,art'otel Berlin Mitte Team

8/10 - 좋아요

Linda Knakkegaard

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
God beliggende hotel
Godt beliggende hotel lige ved U Bahn og centrale Berlin. Nemt at komme til og fra alting. Selve hotellet er fint. Pænt fitness og bar. Værelset og gangene lidt slidt og rengøringen ikke helt i top.
2023년 10월에 3박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2023년 10월 20일
Dear Guest,Thank you for sharing your impressions with us. We are pleased that you generally felt comfortable in our hotel and especially liked the prime location of our establishment. Please always contact our reception team if you need anything. as they will always be happy to help you. We would have quickly organized a follow-up cleaning. We would like to apologize for any inconvenience you experienced, and hopefully, you will give us another opportunity to welcome you back to improve your experience with us.Kind regards,art'otel Berlin Mitte Team

2/10 - 너무 별로예요

Habib

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nous n’avons pas trouvé de chambre à notre arrivée. Réservation annulée car erreur de Systeme de l’hôtel. Horrible!!!!
2023년 10월에 2박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2023년 10월 18일
Dear Guest,Thank you for choosing our hotel for your visit to Berlin. Firstly, we would like to sincerely apologize for the situation described and the inconvenience you have experienced. Unfortunately, there was a system error that led to misunderstandings with the reservation. Your reservation was made at the time we had the system failure and rooms were booked even though we had no more capacity. Your reservation was canceled the day before arrival and an email was sent to you informing you not to arrive. We would like to apologize for any inconvenience and hope that you will give us another chance to convince you of our hotel.Best regards,art'otel Berlin Mitte Team

10/10 - 훌륭해요

RT

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mooie kamers, heerlijk bed en douche. Fantastisch ontbijt en vriendelijk personeel. Centraal gelegen
2023년 10월에 3박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2023년 10월 18일
Dear Guest,We thank you very much for the perfect rating and for having chosen our hotel for your Berlin getaway. We are glad to read you were highly satisfied with the prime location of our establishment, the varied breakfast and our friendly staff. It would be our pleasure to welcome you back for another memorable stay in the heart of Berlin.Kind regards,art'otel Berlin Mitte Team

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One word: great! Excellent location close to many places to see and to public transport. The lady at checkin was great. I arrived on an early morning flight and before I even asked if there was a room available, she already checked. There was! I had the luxury of dropping my bags and refreshing myself before official checkin. Breakfast is a little pricy, but excellent and atmosphere is great. I would highly recommend this hotel!
2023년 10월에 4박 숙박함
답변 제공: art'otel Berlin Mitte Team 님, 2023년 10월 18일
Dear Guest,We thank you very much for the perfect rating and for having chosen our hotel for your stay. We're glad that you had a great experience in our hotel and that you would highly recommend the art'otel Berlin Mitte. We would be very happy to see you again.Kind regards,art'otel Berlin Mitte Team