To start with, these are great apartments and there's absolutely no problems with them, the secure parking or anything else...once you can get in. We arrived at about 6.45pm and there was one other vehicle parked inside the secure compound. Upon pressing the button on the gate, I eventually spoke to a woman who told me I needed to collect the key and check-in at the nearby As'Hôtel, Luckily that's only a couple of hundred metres away and we went there. Only problem was that the gate was locked there too, only this time with a French couple on the inside begging us to ring the buzzer to help them get out! Eventually I got in and checked in. The receptionist did say she'd report the problem of no-one telling us where we checked-in to her boss and the entry on Hotels.com would be suitably amended. Once in, the apartment is brilliant and after 6 weeks away in our caravan, the bed was a welcome feature. Very convenient for major roads and the village of Artenay is pleasant.