숙박 시설 내 편의 시설/서비스

스테이브리지 스위트 롱뷰, IHG 호텔 여행 후기

3 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 210개 이용 후기 중 157개" "
평점 8 - 좋아요. 210개 이용 후기 중 26개" "
평점 6 - 괜찮아요. 210개 이용 후기 중 11개" "
평점 4 - 별로예요. 210개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 210개 이용 후기 중 11개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

JUNHO

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 3박 숙박함
답변 제공: Kaili, FOM 님, 2022년 3월 2일
Thank you for your review! We appreciate you and hope to get the chance to serve you again in the future. Have a great day.

10/10 - 훌륭해요

STEVEN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Ezekiel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and professional staffing
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Graciela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice hotel, we will come back when in town.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Elena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Vickie

Everyone was so nice
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Kaylee

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staybridge suites was very accommodating to our needs! Also, I loved that the shower products were Dove
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Allen

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Courtney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice room!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Arron B.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Rhonda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I am the pickiest person when it comes to hotels and I loved this one. Thank you for an awesome experience!
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Brandon

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was awesome will stay again.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Gale

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is amazing and very helpful. The only concern is the mold in the shower. Otherwise, excellent facilities.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Miriam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked the convenience and nearness to stores and restaurants.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Scott 님, Brookhaven

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Facility and staff were nice. Room was comfortable.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Sara

8/10 - 좋아요

Brittany

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel in good location. Room was clean and comfortable. Staff was friendly, courteous and helpful.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Kynlee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Dyne

가족 여행
Always great customer service by all staff..Thanks
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Jasmine

출장 여행
별로예요: 숙박 시설 상태 및 시설
They’re doing renovation . Paint smell Everywhere Had to wait 20 min to check in and check out since nobody was in counter Can’t sleep at night because I could hear every sound a from the next room . Even snoring sound Never never has experience like this
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Sheronda

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Dyne

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
I love staying here, when I’m in town, thanks for great customer service and the rooms are very nice..
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Ruben

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Ivy

가족 여행
좋아요: 청결 상태
did not serve breakfast until 8:20 am
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

robin

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No hot water in shower, hairs in sink & shower, sugar packet in bed between sheets, stains on couch
2023년 8월에 1박 숙박함

8/10 - 좋아요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property brand new. In fact construction going on in several areas including the third floor. As we stayed on the fourth floor it wasn't an issue. However construction crews were everywhere. The room was clean and airy with a good A/C as it was over 100 degrees on both days. We didn't use the kitchen facilities but it appeared well equipped for longer stays including a full size refrigerator.
2023년 7월에 2박 숙박함

6/10 - 괜찮아요

Claribel

2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

Cortney 님, Huntsville

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property was filthy. Hair in the shower, at least 6 different pieces. They are supposed to refund our money. We checked in and immediately checked back out.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Angela

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
While the property is doing upgrades, the stay was still excellent. I would highly recommend this hotel to any of my friends and family.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Genaro

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome hotel.
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Anthony Joseph

가족 여행
별로예요: 직원 및 서비스
We got in very late and the front desk clerk called us twice and woke us up. It was a terrible experience!!!!!
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Wendy 님, White Oak

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태
Staff was friendly but computers were down so I couldn't check in for 45 mins after I arrived, which was 6pm.
2023년 4월에 1박 숙박함
답변 제공: Management 님, 2023년 5월 13일
Thank you for taking the time to tell us about your experience at Staybridge Suites Longview North. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: Management 님, 2023년 5월 13일
Thank you for taking the time to tell us about your experience at Staybridge Suites Longview. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - 훌륭해요

Tanya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Love the free washer and dryer use. All the staff was super friendly! Loved that! It’s hard to find nowadays.
답변 제공: Management 님, 2023년 5월 13일
Thank you for taking the time to tell us about your experience at Staybridge Suites Longview. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2 bedroom suite
Hotel was clean and did not have a weird smell like a lot of hotels I've stayed at in the area. Very comfy and roomy - will stay again!
2023년 3월에 1박 숙박함
답변 제공: Management 님, 2023년 5월 13일
Thank you for taking the time to tell us about your experience at Staybridge Suites Longview. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - 훌륭해요

Ashoantez

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Management 님, 2023년 5월 13일
Thank you for taking the time to tell us about your experience at Staybridge Suites Longview. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 - 너무 별로예요

Chris

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Someone needs to contact me and refund my money!! I did not even get to check in because they had no rooms available!!! I had to sleep in my car!!!
2023년 3월에 1박 숙박함
답변 제공: Management 님, 2023년 5월 13일
Thank you for taking the time to tell us about your experience at Staybridge Suites Longview North. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 - 괜찮아요

Victoria

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Lots of construction going on, very loud in the morning. A/c was broke, they did fix it. Which helped, was the last night before it worked properly. Breakfast was good.
2023년 3월에 3박 숙박함
답변 제공: FDM 님, 2023년 3월 9일
Thank you for choosing Staybridge Suites and for taking the time to provide feedback about your experience at Staybridge Suites LONGVIEW.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please feel free to reach out to us!

10/10 - 훌륭해요

Ashley

답변 제공: Management 님, 2023년 5월 13일
Thank you for taking the time to tell us about your experience at Staybridge Suites Longview. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 - 너무 별로예요

Shadi

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
terrible hotel
Terrible experience. Heater was not working in a 10 degree weather. They started roof renovation and we couldn’t sleep. Coustomer service is awful. It is the worst place to be at.
2022년 12월에 7박 숙박함
답변 제공: FDM 님, 2023년 1월 7일
Dear Shadi,Thank you for choosing Staybridge Suites and for taking the time to provide feedback about your experience at Staybridge Suites LONGVIEW.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please feel free to reach out to us!

10/10 - 훌륭해요

Eric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 5월 13일
Thank you for taking the time to tell us about your experience at Staybridge Suites Longview. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - 훌륭해요

Bailey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room, so clean, breakfast is delicious, staff is so kind
2022년 11월에 3박 숙박함
답변 제공: Management 님, 2023년 5월 13일
Thank you for taking the time to tell us about your experience at Staybridge Suites Longview. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 - 너무 별로예요

Scott

2022년 11월에 1박 숙박함

2/10 - 너무 별로예요

Sharrel

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
On the first night at this hotel it was ok the room had a pungent musty smell. I assumed that the person before me may have cooked something so I ignored it and rebooked on the second night i decided to sit on the couch and play a game on my phone and i begin to itch! This hotel had fleas in the couch I took the flea i removed from my shorts to the front desk and i was told the manager wasnt there and there is nothing they could wont ever stay there again
2022년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 5월 13일
Thank you for taking the time to tell us about your experience at Staybridge Suites Longview North. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

Rogelio

2022년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 5월 13일
Thank you for taking the time to tell us about your experience at Staybridge Suites Longview. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - 훌륭해요

Michael

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was pleasant and greeted me and family at the lobby door. Very helpful, quick check in and a brief description of the available services including the buffet breakfast. On duty staff asked if he could help in any way. Place was very clean. Excellent location. Close to shopping and a variety restaurants.
2022년 11월에 2박 숙박함
답변 제공: FOM 님, 2022년 11월 16일
Dear Michael,Thank you for taking the time to tell us about your experience at Staybridge Suites LONGVIEW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Staybridge Suites, and if I can be of assistance to you, please contact me directly at 903-212-3800 or fdm@staybridgelongview.com.Sincerely,Kendall KirkwoodFront Desk Manager903-212-3800fdm@staybridgelongview.com

10/10 - 훌륭해요

Regina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always a pleasure to stay at this staybridge
답변 제공: FOM 님, 2022년 11월 16일
Dear Regina,Thank you for taking the time to tell us about your experience at Staybridge Suites LONGVIEW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Staybridge Suites, and if I can be of assistance to you, please contact me directly at 903-212-3800 or fdm@staybridgelongview.com.