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힐튼 노팅엄 여행 후기

3.5 out of 5
힐튼 노팅엄
38 Milton Street, Nottingham, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 232개 이용 후기 중 121개" "
평점 8 - 좋아요. 232개 이용 후기 중 52개" "
평점 6 - 괜찮아요. 232개 이용 후기 중 31개" "
평점 4 - 별로예요. 232개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 232개 이용 후기 중 12개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 5박 숙박함
답변 제공: Reception Team 님, 2022년 6월 29일
It was a pleasure to serve you and thank you very much for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good stay, lovely stay. Front of house team and reception team very good
2024년 4월에 1박 숙박함
답변 제공: Sam 님, 2024년 4월 15일
Dear Richard,Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back again in the near future.Kind regards,Sam

10/10 - 훌륭해요

Michael

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
City centre location
2024년 4월에 1박 숙박함
답변 제공: Sam 님, 2024년 4월 15일
Dear Michael,Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back again in the near future.Kind regards,Sam

2/10 - 너무 별로예요

KIRSTY

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sam 님, 2024년 3월 23일
Dear Kirsty,We are sorry to hear that you didn't enjoy your stay with us. We would greatly appreciate your feedback on how we can improve our service for the future and how we can make your stay more enjoyable if you decided to stay with us again.Kind regards,Sam

10/10 - 훌륭해요

Wayne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Made a work stay comfortable and quite pleasant. Thank you.
2024년 2월에 1박 숙박함
답변 제공: Sam 님, 2024년 3월 5일
Dear Wayne,Thank you very much for your feedback. I am very pleased to hear that you enjoyed your stay with us, and we hope to see you again soon.Kind regards,Sam

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Sam 님, 2024년 3월 5일
Dear Adam,Thank you for your review. I am pleased to see that you enjoyed your stay with us and we look forward to welcoming you back again soon.Kind regards,Sam

6/10 - 괜찮아요

Jenny

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 2월 5일
Thank you for choosing our hotel for your stay and for sharing your experience with us. We are thrilled to hear that you enjoyed your time, and we look forward to having the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Philip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent room, lovely beds, exceptionally clean
2024년 1월에 1박 숙박함
답변 제공: Rotimi 님, 2024년 1월 30일
Thank you for choosing our hotel for your stay and for sharing your experience with us. We are thrilled to hear that you enjoyed your time, and we look forward to having the pleasure of welcoming you back soon.

8/10 - 좋아요

yumi.s

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
2024년 1월에 4박 숙박함
답변 제공: Myrella G. 님, 2024년 1월 20일
Thank you for choosing our hotel for your stay and for sharing your experience with us. We are thrilled to hear that you enjoyed your time, and we look forward to having the pleasure of welcoming you back soon.

8/10 - 좋아요

Mr e

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
2024년 1월에 2박 숙박함
답변 제공: Myrella G. 님, 2024년 1월 20일
Thank you for choosing our hotel for your stay and for sharing your experience with us. We are thrilled to hear that you enjoyed your time, and we look forward to having the pleasure of welcoming you back soon.

6/10 - 괜찮아요

Nadine

별로예요: 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Myrella G. 님, 2024년 1월 20일
Thank you for choosing our hotel for your stay and for sharing your experience with us. We are thrilled to hear that you enjoyed your time, and we look forward to having the pleasure of welcoming you back soon.

6/10 - 괜찮아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, although window view of a big metal box directly outside, Lack of tea and coffee facilities and difficult to get at reception
2023년 12월에 1박 숙박함
답변 제공: Rotimi 님, 2023년 12월 31일
It was a pleasure serving you, and thank you for taking the time to share your experience. We apologise for the view from the room and the lack of tea and coffee. We hope to have the opportunity to welcome you back to our hotel in the near future.

10/10 - 훌륭해요

Charlotte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hilton Nottingham Pet Friendly & Really nice
Stayed here on Boxing Day as we were going out to a club a five min walk away from the hotel We took our french bulldog with us to stay in the hotel and he was very impressed with the squeaky bone toy he was given at reception and took it home to play with . Quick and easy check in can’t remember the young man’s name but he validated our parking ticket so we got 20 percent off. And he was very helpful . Huge car park right opposite the hotel if you can’t get a space at the hotel as it’s quite limited We had a lovely room overlooking the main rd and it was very quiet spacious and lovely walk in shower . We did take our dogs crate with us and he was happy to sleep in there at night in the bathroom . So if your taking your pet remember to take a travel crate It was our first time traveling and staying in a hotel with our dog but it was very pleasant and easy to do at the Hilton Nottingham and I would definitely recommend it as a pet friendly hotel in Nottingham We had to pay an extra £25 deposit for our dog to stay which was absolutely fine .
2023년 12월에 1박 숙박함
답변 제공: Rotimi 님, 2023년 12월 29일
It was a pleasure serving you, and thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future.

10/10 - 훌륭해요

a

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really nice hotel
Great staff and very helpful. Had a good stay. Room was large and comfy in a lovely setting. Enjoyed our stay.
2023년 12월에 2박 숙박함
답변 제공: Rotimi 님, 2023년 12월 29일
It was a pleasure serving you, and thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future.

2/10 - 너무 별로예요

Amran

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms are very small you cant move about. Also dont give enough coffee or tea for customers in the room.
2023년 10월에 1박 숙박함
답변 제공: Rotimi 님, 2023년 12월 24일
"It was a pleasure serving you, and thank you for taking the time to share your experience. We apologize that the room was small and there was not enough tea or coffee in the room. We hope to have the opportunity to welcome you back to our hotel in the near future."

6/10 - 괜찮아요

leah

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Comment from Hotel Management 님, 2024년 1월 6일
It was a pleasure serving you, and thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future.

8/10 - 좋아요

Ioannis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Recommended. Nice spa!
A good choice for a business trip, staff were polite, there is parking space across the street and you get 30% off from Hilton hotel. There is also a big swimming pool, jacuzzi, steam room and sauna. Breakfast was pretty good and there was a lot of choice! Recommended.
2023년 12월에 1박 숙박함
답변 제공: Rotimi 님, 2023년 12월 21일
"It was a pleasure serving you, and thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future."

10/10 - 훌륭해요

Lynne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Christmas stay in Nottingham
Helpful friendly reception as soon as we arrived room was perfect. The pool sauna and steam room were lovely and the breakfast is well worth the money situated in the middle of Nottingham City it is a perfect place to stay
2023년 12월에 1박 숙박함
답변 제공: Rotimi 님, 2023년 12월 21일
"It was a pleasure serving you, and thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future."

10/10 - 훌륭해요

Chris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Couldn’t be better
Everything was fantastic - staff couldn’t have done more to be helpful. We used all the facilities including the pool and everyone we encountered were really friendly (and happy even though it was busy) Breakfast was exceptional, struggle to think of anything they didn’t have - we certainly got our moneys worth!
2023년 12월에 1박 숙박함
답변 제공: Rotimi 님, 2023년 12월 21일
"It was a pleasure serving you, and thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future."

8/10 - 좋아요

Josh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Comment from Hotel Management 님, 2024년 1월 6일
It was a pleasure serving you, and thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future.

6/10 - 괜찮아요

Andrew

가족 여행
좋아요: 편의 시설/서비스
Very small rooms
2023년 12월에 1박 숙박함
답변 제공: Comment from Hotel Management 님, 2024년 1월 6일
It was a pleasure serving you, and thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future.

6/10 - 괜찮아요

C

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok, but could be better.
The bathroom door is ridiculously heavy, an older or infirm person would struggle as no handle to pull it open. The bathroom sink was blocked on arrival. Rooms are quite small but in an excellent central location. The doggy welcome bag was a nice touch.
2023년 11월에 3박 숙박함
답변 제공: Rotimi 님, 2023년 12월 21일
"It was a pleasure serving you, and thank you for taking the time to share your experience. We apologize for all the inconvenience experienced. We hope to have the opportunity to welcome you back to our hotel in the near future."

8/10 - 좋아요

Katie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Locely
2023년 11월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 12월 3일
Thank you for choosing our hotel for your stay and for sharing your experience with us. We are thrilled to hear that you enjoyed your time, and we look forward to having the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Matt

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 11월 21일
We would like to express our gratitude for choosing Hilton Nottingham as your accommodation during your recent stay. Your feedback is highly appreciated, and we are pleased to hear that you had a comfortable stay with us. We take pride in our team, and it is heartwarming to know that our services made your stay more enjoyable.

4/10 - 별로예요

sean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
The breakfast and staff were very good. The room however was tiny and not in our opinion habitable. They offer room service but there no where to eat other than on the bed. My wife had to go in the toilet in order to have a enough room to put her boots on and we had to hang our coats on an ironing board which you have to put up in the hallway outside if you wanted to use it. I appreciate its an old building but i have stayed in Hiltons in York, Newcastle, Liverpool, Bournemouth etc and never had this issue. Will not use Hilton again through fear of getting a similar room. Will stick to Marriot or Holiday Inn where I have never had this issue.
2023년 11월에 2박 숙박함
답변 제공: Reception Team 님, 2023년 11월 20일
We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay, we are going to start our refurbishment in Sep. Thank you again for your feedback and we hope you will consider staying with us again.

8/10 - 좋아요

Martin

2023년 11월에 1박 숙박함
답변 제공: Comment from Hotel Management 님, 2024년 1월 6일
It was a pleasure serving you, and thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future.

8/10 - 좋아요

gianluca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Reception Team 님, 2023년 11월 21일
It was a pleasure to serve you and thank you very much for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 - 훌륭해요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Rotimi 님, 2023년 11월 18일
Thank you David for taking the time to leave a review. I am pleased to see you enjoyed your stay with us and we hope we will welcome you back again soon!

8/10 - 좋아요

Susan

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Check in was easy but I resented being asked for a £25 deposit in case of damage, I refused to pay as it was not mentioned anywhere when I booked. There could be a map of Nottingham city centre in the room, finding where places like restaurants are proved difficult. Otherwise the room was clean, comfy beds, although no drawers to put things in, no cupboard to put bags or cases and things in. Cocktails in the evening were very good. I pre paid breakfast but it was not up to my standard, under done hash browns, scrambled eggs ok, the usual cheap fare but at £11 I would expect better quality. The toaster burnt the toast as it gets too hot. Staff were very polite.
2023년 11월에 1박 숙박함
답변 제공: Luke 님, 2023년 11월 18일
Thank you Susan for taking the time to leave feedback on your stay. I am glad to hear you enjoyed your stay with us. In terms of the deposit, it is Hilton policy that we take a card upon arrival for extras and incidentals, this security deposit also allows guests to charge food and drinks to the room. However, I can appreciate the frustration this may cause. I will of course, pass on your feedback regarding the breakfast and do hope if you stay with us again that this will meet your expectations.

10/10 - 훌륭해요

richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable Stay
Comfortable stay at this hotel. Fairly modern designed rooms in an older building
2023년 11월에 1박 숙박함
답변 제공: Myrella G. 님, 2023년 11월 12일
Thank you for choosing our hotel. It was our pleasure to serve you and we appreciate you taking the time to share your feedback. We are delighted to hear that you enjoyed your stay with us and we hope to have the opportunity to welcome you back soon.

2/10 - 너무 별로예요

prasanna

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There was not even a chair or table to work. It's smaller than box.
2023년 10월에 1박 숙박함
답변 제공: Myrella G. 님, 2023년 11월 12일
Thank you for taking the time to share your experience regarding your recent stay at our hotel. We greatly appreciate your feedback and we sincerely apologize for any inconvenience caused during your stay. Your comments are valuable to us and we will take them into consideration as we strive to improve our guest experience.

10/10 - 훌륭해요

John

2023년 11월에 1박 숙박함
답변 제공: Luke 님, 2023년 11월 8일
Thank you John for taking the time to leave a review. I am pleased to see you enjoyed your stay with us and we hope we will welcome you back again soon!

8/10 - 좋아요

Ruth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Right in the city centre, parked in car park opposite which is discounted by the hotel. Staff were available and helpful- one of the best hotel staff experiences for a while and I’ve been to a number of different hotels recently. Our twin room was compact but functional. There is an on-site restaurant but no bar lounge. Breakfast was good- especially the coffee!
2023년 10월에 1박 숙박함
답변 제공: Megan 님, 2023년 11월 2일
Thank you for taking the time to provide feedback following your stay with us. I am pleased to hear you found the hotel to your liking, especially being one of the best hotel staff experiences you have received in a while. We look forward in welcoming you back to the hotel in the not so distant future. Many thanks, Hilton Nottingham

6/10 - 괜찮아요

Werner

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location, and comfortable room. The spa and pool however was a let down. Beautiful pictures online however it's part of a commercial non-hotel guest gym / health club so very busy and not in great condition.
2023년 10월에 1박 숙박함
답변 제공: Megan 님, 2023년 10월 28일
Thank you for taking the time to provide feedback following your stay with us. I am pleased to hear you found your room comfortable. I am sorry to hear your experience at our health club was a let down. We will certainly pass on your feedback and management will look into how they can improve the overall experience. Many thanks, Megan Barnard, Hilton Nottingham

10/10 - 훌륭해요

Lee

2023년 10월에 1박 숙박함
답변 제공: Luke 님, 2023년 10월 28일
Thank you for taking the time to leave a review, Lee. I am pleased to hear you enjoyed your stay with us and hope we will welcome you back again soon

10/10 - 훌륭해요

Anne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good central location close to shopping, pubs and venues. Taxi rank right outside. Very limited parking, but discount available at nearby multi story car park. Staff very friendly, welcoming and helpful. Very clean and well furbished throughout hotel. Leisure centre very good.
2023년 10월에 1박 숙박함
답변 제공: Luke 님, 2023년 10월 27일
Thank you very much for leaving feedback on your experience! I am so pleased to see you enjoyed your stay with us and very much hope to welcome you back again soon.

8/10 - 좋아요

Kiley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location and lovely hotel
Hotel is the perfect location right in city centre. A beautiful building with lots of history. Rooms and facilities were high spec. Staff were lovely, friendly and helpful. Breakfast was superb cooked fresh and plenty of choice. Only small disappointments was the size of the room ( we booked standard room With king bed) it was very small not enough room to get dressed one side of the bed but, we were told this when booked and offered a bigger room for £20 a night extra, which we would recommend! But we didn’t spend a lot of time in room it didn’t matter too much it was very clean comfortable and nicely decorated and equipped. And the TV was a smart tv but didn’t connect to the internet or phone so we couldn’t watch anything other than couple of basic channels. But this didn’t spoil our stay. We loved the hotel and city and will be back will just book bigger room.
2023년 10월에 2박 숙박함
답변 제공: Megan 님, 2023년 10월 25일
Thank you for taking the time to provide feedback following your stay with us. I am pleased to hear you found the hotel to your liking, especially the staff being friendly and breakfast being superb. I am sorry to hear you were disappointed in the size of the room. Due to the historic nature of the building all of our rooms are different shapes and sizes. However, I am happy to hear this did not spoil your stay and we look forward to welcoming you back to the hotel in the not so distant future. Many thanks, Megan Barnard, Graduate Manager, Hilton Nottingham

10/10 - 훌륭해요

Sarah

2023년 10월에 1박 숙박함
답변 제공: Megan 님, 2023년 10월 24일
Thank you for taking the time to provide feedback following your stay with us. I am pleased to hear that you found the hotel to your liking. We hope to welcome you back to our hotel in the not so distant future. Many thanks, Megan Barnard, Graduate Manager, Hilton Nottingham

10/10 - 훌륭해요

Jayne

2023년 10월에 1박 숙박함
답변 제공: Megan 님, 2023년 10월 24일
Thank you for taking the time to provide feedback following your stay with us. I am pleased to hear that you found the hotel to your liking. We hope to welcome you back to our hotel in the not so distant future. Many thanks, Megan Barnard, Graduate Manager, Hilton Nottingham

6/10 - 괜찮아요

Mark

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Mixed Review.
Good location, nice breakfast and friendly staff. I had an upgraded room but was put in a room, that I found out had allowed pets previously and there were flees around the desk area. The rooms should be cleaned thoroughly regardless and especially after allowing pets, and those rooms in my opinion should be kept for future visits by other pet owners. I was moved to another room. The hotel has a decent gym and sauna, but the steam room really needs a refurb.
2023년 10월에 1박 숙박함
답변 제공: Yelizaveta 님, 2023년 10월 23일
Dear Mark, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with a room. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. And I'm happy to know that my colleagues made your stay great. Thank you for sharing! We hope you will consider staying with us in the future.

8/10 - 좋아요

Katie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great visit
Pleasant trip. Parked at Trinity Square instead of outside the front of the Hilton and you walk out directly opposite the hotel and it's cheaper than the hotel offered parking. Hotel was well soundproofed from the major road it sits on and the black out blinds in the room allow for a great night's sleep
2023년 10월에 1박 숙박함
답변 제공: Megan 님, 2023년 10월 22일
Good Morning, Thank you for taking the time to provide feedback following your stay with us. I am pleased to hear you found access to hotel easy and the hotel rooms suitable for a restful night's sleep. We hope to welcome you back to the hotel in the not so distant future. Many thanks, Megan BarnardGraduate ManagerHilton Nottingham

10/10 - 훌륭해요

Simone

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Luke 님, 2023년 10월 20일
Thank you Simone for taking the time to leave a review. We are very happy to see you enjoyed your stay with us and hope to welcome you back again very soon!

6/10 - 괜찮아요

Claire

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very noisy room, could hear the neighbouring room, we were there with children and a lot of swearing from next door. Had 2 doubles in the room but didn’t expect to find them touching, side by side.
2023년 9월에 1박 숙박함
답변 제공: Megan 님, 2023년 10월 16일
Good Morning, Thank you for taking the time to provide feedback following your stay with us. I am sorry to hear you had some issues due to noise during your stay. If this was reported to us at the time we would have been more than happy to check the availability to move you to a different room as well as asking the neighboring rooms to keep the noise down.Again, thank you for writing a review and we hope to welcome you back to the hotel in the not so distant future. Many thanks, Megan Barnard Hilton Nottingham

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Comment from Hotel Management 님, 2023년 10월 13일
Thank you for giving us 10 out 10! We are happy to see you enjoyed your stay and look forward to welcoming you back again in the near future.

8/10 - 좋아요

Joakim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Comment from Hotel Management 님, 2023년 10월 3일
Thank you for taking the time to leave a review. I am very pleased to see you enjoyed your stay with us and hope to welcome you back again soon!

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Comment from Hotel Management 님, 2023년 9월 22일
Thank you for giving us 10 out 10! We are happy to see you enjoyed your stay and look forward to welcoming you back again in the near future.

4/10 - 별로예요

KOLAWOLE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room was cramped
2023년 9월에 1박 숙박함
답변 제공: Vic - Supervisor 님, 2023년 9월 24일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future.

10/10 - 훌륭해요

Kate

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Luke 님, 2023년 9월 18일
Thank you for taking the time to leave a review. I am thrilled to see you enjoyed your time with us and hope we will welcome you back again soon!

10/10 - 훌륭해요

Rosa Luz

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 6박 숙박함
답변 제공: Luke 님, 2023년 9월 18일
Thank you for giving us 5 out 5! We are happy to see you enjoyed your stay and look forward to welcoming you back again in the near future.

6/10 - 괜찮아요

Wilfred

2023년 9월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 10월 9일
It was a pleasure to serve you and thank you very much for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future