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예약 가능 여부 확인

스튜디오 6 햄프턴, 버지니아 - 랭리 AFB 에어리어 여행 후기

2 out of 5
스튜디오 6 햄프턴, 버지니아 - 랭리 AFB 에어리어
1616 Hardy Cash Drive, Hampton, VA

이용 후기

5.8
평점 10 - 훌륭해요. 521개 이용 후기 중 110개" "
평점 8 - 좋아요. 521개 이용 후기 중 88개" "
평점 6 - 괜찮아요. 521개 이용 후기 중 87개" "
평점 4 - 별로예요. 521개 이용 후기 중 71개" "
평점 2 - 너무 별로예요. 521개 이용 후기 중 165개" "

5.8/10

청결 상태

7.2/10

직원 및 서비스

5.0/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

5.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Conor

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its was infested with roaches and they initiated a refund for one day and i needed to tell expedia to get my money back
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Phillip

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Valerie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was good and the manager was nice. The problem was when we arrived and checked in, got the key and went to the our assigned room, the door was ajar and the room wasn’t ready. We had go back to the front desk and let the manager know. He did offer us another room that would be ready in an hour. Otherwise, he was very friendly and apologized.
2024년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 6일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

Bernard

2024년 2월에 1박 숙박함
답변 제공: Rachael - GM 님, 2024년 4월 4일
Thank you for your review! We appreciate you staying with us!

10/10 - 훌륭해요

Omar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gm ops
2024년 2월에 7박 숙박함
답변 제공: Nancy Y. 님, 2024년 2월 13일
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 - 훌륭해요

Omar

2024년 1월에 7박 숙박함
답변 제공: Nancy Y. 님, 2024년 2월 14일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 - 훌륭해요

Omar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff
2024년 1월에 7박 숙박함

10/10 - 훌륭해요

Ayesha

2024년 1월에 1박 숙박함
답변 제공: Rachael - GM 님, 2024년 4월 4일
Thank you for your review! We appreciate you staying with us!

8/10 - 좋아요

Omar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 7박 숙박함

10/10 - 훌륭해요

Omar

2023년 12월에 7박 숙박함

4/10 - 별로예요

Diana

2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Muhammad-Yusuf

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Roxane

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Brandon

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stinks very dirty bug infested and no hot water for a week and a half with no discount
2023년 9월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 5일
Hi Brandon,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 - 훌륭해요

Tonisha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the property
2023년 11월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 5일
Hi Miles,Thank you for the perfect rating!!Lilith#Team6

6/10 - 괜찮아요

Miles 님, Newport news

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Just be mindful and aware of your surroundings.
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 5일
Hi Traveler,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

6/10 - 괜찮아요

Michael

2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Miranda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함

8/10 - 좋아요

Brenda

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was always ice in the ice machine. The front desk people were very friendly.
2023년 11월에 4박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 28일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 - 너무 별로예요

Jacole

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we arrived we didn't have toilet paper, the bed sheets were dirty, we didn't have towels, or a blanket and our Tv didn't work .
2023년 11월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 14일
Hi Jacole,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 - 괜찮아요

Jarrett

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

marcella

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함

4/10 - 별로예요

Madison

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
When you walked towards the elevators it smelled of mildew. My room had a leak that you can tell they just patched up. There were roaches and dead roaches in my room. The room also smelled horrible I had to buy a candle to get the smell out.
2023년 10월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 7일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 - 별로예요

Rheda Jo

별로예요: 편의 시설/서비스
Got what I paid for... travelling alone I wanted cheap. Clean & safet but should have spent a little more. TV didn't work (replaced), phone didn't work (just went to desk) and not enough light to enjoy a book.
2023년 10월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 26일
Hi Rheda Jo,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 - 별로예요

Nannette

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2023년 10월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 26일
Hi Nannette,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 - 너무 별로예요

Sallie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had stayed here many times before the last time being 2019 and they were doing renovations so I was looking forward to seeing what the rooms looked like now. I was truly disappointed. I know this is an extended stay facility but please make the roaches check out before your paying guest check in. Housekeeping needs to be retrained and understand that COVID is still very much present in 2023. The floors and chairs in my room were dirty and had not seen soap and water in a while. I went to wet a wash cloth to wash my face and when I wrung the water out, the sink was full of suds. From a dry clean wash cloth?? What did they wash it in that would make suds just from getting it wet? A child had left stickers on the wall that housekeeping failed to remove. I kept a chair propped up against my door at night because the gap between the door frame and the door was very noticeable. Housekeeping has never bothered to vaccuum or shampoo the hallway carpets and it shows. Check in clerk stopped in the middle of checking us in to go yell at two little boys that were running around, I think they were hers or her friends. There were children laying outside on the porch on their phones and the adults just hanging out around the front door. When I got to my room I called out once I opened the door because the room smelled like an old man’s pipe and I thought someone was already occupying the room. Needless to say, this is my last visit to this motel!
2023년 10월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 26일
Hi Sallie,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

6/10 - 괜찮아요

Dy’mond

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Princess

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Didn’t have to go downstairs to smoke
2023년 9월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 9월 26일
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 - 좋아요

Tommie

좋아요: 직원 및 서비스, 편의 시설/서비스
There are pros and cons to all motels. This place does not have the quality of the Hilton so you wouldn’t come here for that. It does have a lot for your budget. It’s one of the very few motels that allows pets without fees. It has a kitchenette unlike many places that only offer microwave and a little fridge. It’s secure and safe. Plenty of parking. Staff friendly and helpful. The location is amazing!! Close to the interstate and surrounded by everything!! You name it, it’s close by. It doesn’t offer continental breakfast or have a pool but what they do offer is more than worth the stay for the price they charge.
2023년 9월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 9월 26일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 - 괜찮아요

Amanda

별로예요: 청결 상태
O
답변 제공: Brand Experience Team 님, 2023년 9월 18일
Hi Traveler, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 - 너무 별로예요

Lauren

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Dy’mond

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Marion

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I asked for a smoking room! Instead I got a non-smoking and must go outside in the rain!
2023년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 9월 6일
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

10/10 - 훌륭해요

Dy’mond

2023년 8월에 1박 숙박함

4/10 - 별로예요

Jennifer

2023년 8월에 6박 숙박함

8/10 - 좋아요

Terry

2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Alex Tristan

단체 여행, 연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible.. Don’t waste time or money. Everybody and they momma stay here including the staff that’s why no rooms are available.
2023년 8월에 7박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 22일
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 - 너무 별로예요

Bryan

2023년 8월에 1박 숙박함

8/10 - 좋아요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is very quiet and the staff is very professional.
2023년 7월에 7박 숙박함
답변 제공: Nancy Y. 님, 2023년 8월 16일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We could not stay at this location. No air conditioning. Not clean.
2023년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 8월 16일
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 - 별로예요

Donald

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Horrible Experiences
Felt like I was at a rehab center
2023년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 8월 16일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 - 너무 별로예요

Khalimah

반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property was not staffed when I checked in. Employees were literally walking out. Fire Department was called by a guest who couldn't get into his room because the front desk was closed. He pulled the Fire alarm at 4 am in the morning.
답변 제공: Nancy Y. 님, 2023년 8월 16일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 - 훌륭해요

shameeka

2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Kor-Neisha

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

nick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great people staff is very helpful and nice. Clean and affordable
2023년 7월에 7박 숙박함

4/10 - 별로예요

Candice

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Rate 2
Starting from check-in. as we pulled into the property, we saw so many people just hanging around the front door. But not only hanging around. They were also smoking weed. As I approached the front desk, no one was there at the time because the female that ended up checking us in was one of the folks standing out side. When we first stepped into the front desk, it did not smell nor look like it had been cleaned. The carpet was filthy. The walls were dirty. After checking in, we go to the elevator and it felt like a hot box now we are on our floor which is the second floor , and it’s even hotter. The carpets are dirty and they have not been vacuumed at all our entire stay. The only good thing about our checking was the nice cool room we had. The beds only had a fitted sheet and a flat sheet. There was no comforter or blanket. The bathroom had the towel hanger bar on the floor, where it had broken off prior to our stay and no one fixed it. I will never return to this property and nor will I ever recommend.
2023년 7월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 1일
Hi Candice,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 - 훌륭해요

Raegan

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay was great! Staff was very friendly, made sure we were well taken care of and had everything we needed! Will definitely recommend this hotel! :)
2023년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 1일
Hi Raegan,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

2/10 - 너무 별로예요

Reshawn

2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Bethany

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Stay elsewhere
Dirty, sticky floor. No shampoo or conditioner. It’s in desperate need of updates and repairs. No a.c in the hallways. The front desk staffer was super friendly.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 27일
Hi Traveler, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6