고급 침구, 객실 내 금고, 책상, 노트북 작업 공간

햄프턴 인 & 스위트 오스틴@더 유니버시티/캐피톨 여행 후기

2.5 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1581개 이용 후기 중 1144개" "
평점 8 - 좋아요. 1581개 이용 후기 중 292개" "
평점 6 - 괜찮아요. 1581개 이용 후기 중 74개" "
평점 4 - 별로예요. 1581개 이용 후기 중 34개" "
평점 2 - 너무 별로예요. 1581개 이용 후기 중 37개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
직원 분들이 아주 친절하시고, 조식도 괜찮고, 수영장과 헬스장도 좋았습니다 :)
2022년 1월에 5박 숙박함
답변 제공: Hampton Inn 님, 2022년 1월 23일
친절한 말씀 정말 감사합니다! 우리는 당신이 숙박을 즐겼다는 소식을 들으니 매우 기쁩니다.

6/10 - 괜찮아요

Luzheng

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
A/C noisy, mattress uncomfortable, average breakfast.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Brenda

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The graffiti in the lobby! Amazing
2024년 4월에 1박 숙박함
답변 제공: Rose Brown Weeder, Guest Service Manager 님, 2024년 4월 17일
Hello Brenda,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your perfect score and hope you enjoyed your stay with us! We are glad that you enjoyed the graffiti in the lobby!Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas!

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
The hotel itself was nice. Staff was aloof and rude. When asking about parking and dining options in the area, the woman checking me in was indifferent and unhelpful, repeatingly telling me she didn't know. Although I did get two bottles of water for checking in... thanks.
2024년 4월에 1박 숙박함
답변 제공: Rose Brown Weeder, Guest Service Manager 님, 2024년 4월 17일
Hello Kevin,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your feedback and apologize that your check in experience was not to your satisfaction. We are happy though that our hotel was nice, and you hopefully enjoyed your stay with us! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas!

10/10 - 훌륭해요

trevor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Texas chili parlor next door is the best place ever to eat and drink!!
2024년 4월에 3박 숙박함
답변 제공: Rose Brown Weeder, Guest Service Manager 님, 2024년 4월 13일
Hi Trevor,Hampton Inn & Suites Austin @ the Capitol/University of Texas would like to thank you for your perfect 5 score and your awesome comment about Texas Chili Parlor! It is wonderful to hear that you had a positive experience at our hotel! It was a pleasure having you as our guest and we look forward to seeing you again when travel brings you back to Austin!

10/10 - 훌륭해요

Steven 님, Minneapolis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unbelievable staff, can't image friendlier or more helpful folks
2024년 4월에 4박 숙박함
답변 제공: Rose Brown-Weeder, Guest Service Manager 님, 2024년 4월 12일
Hello Steven,Hampton Inn & Suites Austin @ the Capitol/University of Texas would like to thank you for your perfect 5 score! It is wonderful to hear that you had a positive experience with our wonderful staff! It was a pleasure having you as our guest and we look forward to seeing you again when travel brings you back to Austin!

10/10 - 훌륭해요

Cynthia 님, San Antonio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Rose Brown Weeder, Guest Service Manager 님, 2024년 4월 10일
Hello Cynthia,Hampton Inn & Suites Austin @ the Capitol/University of Texas would like to thank you for your perfect 5 score! It is wonderful to hear that you had a positive experience! It was a pleasure having you as our guest and we look forward to seeing you again when travel brings you back to Austin!

8/10 - 좋아요

Jertrina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our hotel stay was good. The only problem we had was the shower. My daughter awakened to shower before checking out and there wasn't any hot water so she had to take a cold shower. Breakfast was good. I didn't like the idea of paying for parking, but I get it. There isn't any free parking downtown. We were there to see the musical Wicked, it was too far to walk...unless you were wearing sneakers, so we had to pay for parking there too. No shade towards the hotel, overall it was a good stay.
2024년 3월에 1박 숙박함
답변 제공: Rose Brown-Weeder, Guest Service Manager 님, 2024년 4월 4일
Hello Jertrina,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your positive and honest feedback! Overall, our entire team is happy that you had a good stay, but apologize that your daughter didn't have hot water for her shower. I understand how inconvenient that was for her. It is very hard to find parking in Austin and we are sorry that you weren't informed about our parking fees and our location, which was a bit further to walk to your Musical.It would be our pleasure though to welcome you back when pleasure brings you back to Austin!

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great to be close to Capitol and Museums
2024년 4월에 1박 숙박함
답변 제공: Rose Brown-Weeder, Guest Service Manager 님, 2024년 4월 4일
Dear Richard,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect 5/5 score and kind words about our location! We are glad that you enjoyed your stay and look forward to seeing you again when travel brings you back to Austin, Texas!

10/10 - 훌륭해요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My stay was relaxing, inviting and I especially enjoyed breakfast. Thank you so much for the wonderful accomodations.
2024년 3월에 1박 숙박함
답변 제공: Rose Brown-Weeder, Guest Service Manager 님, 2024년 3월 29일
Hello Wendy,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect 5/5 score and your genuine feedback about your stay.! We are happy that you enjoyed our complimentary hot breakfast and your wonderful accomodations! It was a pleasure to pamper you and we look forward to seeing you again when travel brings you back to Austin, Texas!

10/10 - 훌륭해요

Marco

연인과의 여행
좋아요: 편의 시설/서비스
I loved everything about the hotel! Very clean & the staff was really nice.
2024년 3월에 2박 숙박함
답변 제공: Rose Brown-Weeder, Guest Service Manager 님, 2024년 3월 29일
Hello Marco,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect 5/5 score and kind words about our friendly staff and clean hotel! We are glad that you enjoyed your stay and look forward to seeing you again when travel brings you back to Austin, Texas!

8/10 - 좋아요

Elizabeth

2024년 3월에 2박 숙박함
답변 제공: Rose Brown-Weeder, Guest Service Manager 님, 2024년 4월 14일
Hi Elizabeth,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your feedback and hope you enjoyed your stay with us!Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas!

8/10 - 좋아요

Derick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The atmosphere in this building was very modern. I enjoyed my stay. The balcony should have some type of furniture to sit and enjoy the scenery. There was a significant amount of homeless people walking around.
2024년 3월에 1박 숙박함
답변 제공: Rose Brown-Weeder, Guest Service Manager 님, 2024년 3월 25일
Dear Derick,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your positive feedback and we are happy that you enjoyed your stay with us! I understand your concern for not having furniture on the patio and will pass this on to our upper management team. Our entire team cares about their guests and hope that we can exceed your expectations on your next trip to Austin! It would be our pleasure to welcome you back when travel brings you back to our lovely Hampton Inn & Suites!

10/10 - 훌륭해요

Priscilla

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service and great breakfast
2024년 3월에 1박 숙박함
답변 제공: Rose Brown-Weeder 님, 2024년 3월 24일
Dear Priscilla,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect 5/5 score and your kind words about our popular complimentary hot breakfast and our great service! We look forward to seeing you again when travel brings you back to Austin, Texas!

10/10 - 훌륭해요

SONGTAO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Accessibility is good.
2024년 3월에 1박 숙박함
답변 제공: Rose Brown-Weeder, Guest Service Manager 님, 2024년 3월 23일
Dear Songtao,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect 5/5 score and your kind words about our good accessibility! We hope that our friendly staff took good care of you and you enjoyed our complimentary hot breakfast! We look forward to seeing you again when travel brings you back to Austin, Texas!

6/10 - 괜찮아요

Jenny

단체 여행
It was clean,
2024년 3월에 1박 숙박함
답변 제공: Rose Brown-Weeder, Guest Service Manager 님, 2024년 3월 22일
Dear Jenny,Hampton Inn & Suites Austin @ the Capitol is truly sorry that you didn't enjoy your stay with us and wished we could have turned your negative experience into a positive one. Our front desk team would have gladly taken care of you with any issues that you might have experienced, but it makes us happy to know that our hotel was clean! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin!

10/10 - 훌륭해요

Nan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and amenities. The hot breakfast is super good with varieties and plenty of fruits. The staff is helpful and friendly. Beat location next UT and other attractions. Parking in the underground garage for extra fees.
2024년 3월에 4박 숙박함
답변 제공: Rose Brown-Weeder, Guest Service Manager 님, 2024년 3월 20일
Hello Nan,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect 5/5 score and your awesome words about our hotel and great location! We are happy our friendly staff took good care of you and you enjoyed our complimentary hot breakfast! We look forward to seeing you again when travel brings you back to Austin, Texas!

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient and safe.
2024년 3월에 1박 숙박함
답변 제공: Rose Brown Weeder, Guest Service Manager 님, 2024년 3월 17일
Dear Richard,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect 5/5 score and your kind words about our convenient and safe rooms! We look forward to seeing you again when travel brings you back to Austin, Texas!

10/10 - 훌륭해요

Susie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff. Clean rooms. Definitely staying here again.
2024년 3월에 2박 숙박함
답변 제공: Rose Brown Weeder, Guest Service Manager 님, 2024년 3월 17일
Dear Susie,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect 5/5 score and your kind words about our clean rooms and very friendly staff! We look forward to seeing you again when travel brings you back to Austin, Texas!

4/10 - 별로예요

juan

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Rose Brown Weeder, Guest Service Manager 님, 2024년 3월 17일
Hello Juan,Hampton Inn & Suites Austin @ the Capitol is truly sorry that you didn't enjoy your stay with us and wished we could have turned your negative experience into a positive one. Our front desk team would have gladly taken care of you with any issues that you might have experienced. Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin!

6/10 - 괜찮아요

Jorge

가족 여행
좋아요: 직원 및 서비스
The shower was duty and had hair everywhere and the bottom part of the sink next to the entrance door of the room was expose. I have some pictures if you all want to see them.. was expecting a bit more from this property.
2024년 3월에 1박 숙박함
답변 제공: Rose Brown Weeder, Guest Service Manager 님, 2024년 3월 15일
Hello Jorge,Hampton Inn & Suites Austin @ the Capitol is truly sorry that you didn't enjoy your stay with us and that you were not satisfied with the cleanliness of your room. We have informed housekeeping but wished we could have turned your negative experience into a positive one. Our front desk team would have gladly taken care of you during your stay with any issues that took place. Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin!

8/10 - 좋아요

Ijeoma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Rose Brown Weeder, Guest Service Manager 님, 2024년 3월 16일
Hello Ijeoma,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your feedback and hope that you enjoyed your stay with us! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin!

2/10 - 너무 별로예요

SUSHIL

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
1cstar for cost
2024년 3월에 1박 숙박함
답변 제공: Rose Brown-Weeder, Guest Service Manager 님, 2024년 3월 14일
Hello Sushil,Hampton Inn & Suites Austin @ the Capitol is truly sorry that you didn't enjoy your stay with us and that you were not satisfied with your room accommodations. We wish we could have turned your negative experience into a positive one. Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin!

10/10 - 훌륭해요

Tina

2024년 3월에 1박 숙박함
답변 제공: Rose Brown-Weeder, Guest Service Manager 님, 2024년 3월 29일
Hi Tina,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect 5/5 score! We are glad that you enjoyed your stay and look forward to seeing you again when travel brings you back to Austin, Texas!

8/10 - 좋아요

Luis E

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice /clean
2024년 3월에 1박 숙박함
답변 제공: Rose Brown Weeder, Guest Service Manager 님, 2024년 3월 3일
Dear Luis.Hampton Inn & Suites Austin @ the Capitol would like to thank you for your high score and your kind words about our clean hotel! We hope that you enjoyed our complimentary hot breakfast and great location, which is close to the University of Texas! It was a pleasure having you as our guest and we look forward to seeing you again when travel brings you back to Austin!

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Rose Brown Weeder, Guest Service Manager 님, 2024년 3월 3일
Hello Debra,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect score! We hope that you enjoyed our complimentary hot breakfast and your spacious room with high ceilings! Our great location, which is close to the University of Texas was hopefully convenient for you!! It was a pleasure having you as our guest and we look forward to seeing you again when travel brings you back to Austin!

10/10 - 훌륭해요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property and fairly close to venues.
2024년 3월에 1박 숙박함
답변 제공: Rose Brown Weeder, Guest Service Manager 님, 2024년 3월 3일
Hello Jeff,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect score and your kind words about our nice hotel! We hope that you enjoyed our complimentary hot breakfast and great location, which is definitely close to venues and the University of Texas! It was a pleasure having you as our guest and we look forward to seeing you again when travel brings you back to Austin!

6/10 - 괜찮아요

Andres

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Our room had a horrible smell all the time , it was coming from the bathroom, it was a sewer smell
2024년 2월에 1박 숙박함
답변 제공: Rose Brown-Weeder, Guest Service Manager 님, 2024년 3월 2일
Hello Andres,Hampton Inn & Suites Austin @ the Capitol is truly sorry for the inconvenience that was caused during your stay. We are grateful for your honest feedback and will address the issues as soon as possible. I can imagine how disturbing the odor was and wish I could have turned your negative experience into a positive one. We would love the opportunity to take care of you again when travel brings you back to Austin!

4/10 - 별로예요

David 님, Fairview

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
I stayed 3 nights and did not have hot water any of the mornings. I alerted the hotel front desk to this each morning. I was very disappointed and will likely choose another hotel next month.
2024년 2월에 3박 숙박함
답변 제공: Rose Brown-Weeder, Guest Service Manager 님, 2024년 3월 2일
Hello David,Hampton Inn & Suites would like to thank you for your honest feedback about your stay. We apologize that your hot water was not working properly to take hot showers and realize how disturbing this was for you. I have mentioned the hot water issues to maintenance and hope that we can resolve the issues in a timely manner. Our entire team still hopes that you will give us another chance to exceed your expectations! I will personally ensure that your room is to your satisfaction when you return to Austin!

10/10 - 훌륭해요

Amanda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved my room and the view was incredible! Friday night I couldn’t get ahold of anyone that worked there. Saturday was amazing! Easy to get to the UT campus and the capital!
2024년 2월에 2박 숙박함
답변 제공: Rose Brown-Weeder, Guest Service Manager 님, 2024년 2월 26일
Hello Amanda,Hampton Inn & Suites Austin @ the Capitol and close to the University of Texas would like to thank you for your perfect score and for your honest and enjoyable feedback! We apologize that it was hard to reach the front desk on Friday but truly happy that your Saturday was amazing! It is nice to hear that you had a great time and enjoyed your beautiful room with an incredible view! It would be our pleasure to take care of you again when travel brings you back to Austin, Texas!

10/10 - 훌륭해요

Shenee Marie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value for the price. Went to a concert at Bass Hall. Checked out Rainey street. All super close. Breakfast was good and the rooms were very clean. Seemed newly renovated but with the original building bones. Walls were thick, we didn’t hear a thing! I loved the hard flooring in the rooms; eliminates hotel carpet smells and you know they can sanitize them in between guests. 10/10!
2024년 1월에 2박 숙박함
답변 제공: Rose Brown-Weeder, Guest Service Manager 님, 2024년 2월 25일
Dear Shenee Marie,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect score and your kind words about our convenient location to Rainey Street, comfortable and clean rooms with hard flooring, and last but not least, our complimentary hot breakfast! We appreciate that you mentioned how quiet our room was and the interior of the room! We love your 10/10 and are certain that you enjoyed your stay with us! It would be our pleasure to take care of you again when travel brings you back to Austin, Texas!

10/10 - 훌륭해요

Alexandre

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place overall. The street down is a bit noisy though
2024년 2월에 3박 숙박함
답변 제공: Rose Brown-Weeder, Guest Service Manager 님, 2024년 2월 25일
Hello Alexandre,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect score and for your honest feedback! It is nice to hear that you had a great time and enjoyed your stay with us! We are sorry though that the outside noise was distracting.It would be our pleasure to take care of you again when travel brings you back to Austin, Texas!

10/10 - 훌륭해요

Leonard

2024년 2월에 1박 숙박함
답변 제공: Rose Brown-Weeder, Guest Service Manager 님, 2024년 3월 20일
Hello Leonard,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect 5/5 score! We are happy that you enjoyed your stay and look forward to seeing you again when travel brings you back to Austin, Texas!

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff and convenient to UT campus! Clean and nice atmosphere.
2024년 2월에 1박 숙박함
답변 제공: Rose Brown-Weeder, Guest Service Manager 님, 2024년 2월 21일
Dear Jennifer,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect score and your kind words about our convenient location to UT and clean hotel! We appreciate that you mentioned our friendly staff and are certain that you enjoyed your stay with us! It would be our pleasure to take care of you again when travel brings you back to Austin, Texas

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best priced hotel in downtown Austin. Not over the top but very clean and friendly staff
2024년 2월에 2박 숙박함
답변 제공: Rose Brown-Weeder, Guest Service Manager 님, 2024년 2월 19일
Dear Stephen,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect score and your kind words about our best priced and clean hotel! We appreciate that you mentioned our friendly staff and are certain that you enjoyed your stay with us!It would be our pleasure to take care of you again when travel brings you back to Austin, Texas

10/10 - 훌륭해요

Viviana

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoy my stays at this hotel when I travel to Austin ! The staff are so polite and professional ! I loved the TV details as you walk in welcoming you with my name. Very good breakfast also! The city views are amazing !
2023년 12월에 1박 숙박함
답변 제공: Rose Brown-Weeder, Guest Service Manager 님, 2024년 2월 13일
Hello Viviana,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect score and your amazing words about your stay and amazing staff! We are delighted to hear that you enjoyed your spacious room with a great view and our complimentary hot breakfast! I love the TV details myself, as it does give you that personal touch!It is nice to hear that you always choose our Hampton Inn for your getaways and look forward to seeing you again when travel brings you back to Austin!

10/10 - 훌륭해요

Fernando Salas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place!
2024년 2월에 2박 숙박함
답변 제공: Rose Brown-Weeder 님, 2024년 2월 13일
Hello Fernando,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect score and your kind words! We are certain that you enjoyed your stay and look forward to seeing you again when travel brings you back to Austin, Texas

10/10 - 훌륭해요

Lucas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing and sweet staff!
2024년 2월에 1박 숙박함
답변 제공: Rose Brown Weeder, Guest Service Manager 님, 2024년 2월 11일
Hello Lucas,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect score and "sweet" words about our amazing staff! We are certain that you enjoyed your stay and look forward to seeing you again when travel brings you back to Austin, Texas

4/10 - 별로예요

ERNESTO

별로예요: 청결 상태, 직원 및 서비스
Did not have an enjoyable experience. My family stayed for two days and within that period we did not receive any housekeeping services. We had to ask for toiletries instead of having them brought up to us.
2024년 2월에 2박 숙박함
답변 제공: Rose Brown Weeder, Guest Service Manager 님, 2024년 2월 11일
Dear Ernesto,Hampton Inn & Suites @ the Capitol would like to thank you for your feedback. We apologize that you were not informed that housekeeping services are only every second day. We sincerely hope that you still enjoyed your stay! Our entire team would like to have the opportunity to take care of you again when travel brings you back to Austin!

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Rose Brown-Weeder 님, 2024년 2월 10일
Hello Brian,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect score! We are certain that you enjoyed your stay and look forward to seeing you again when travel brings you back to Austin, Texas

10/10 - 훌륭해요

Jerry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to activities. What I didn’t like= the parking fee.
2024년 2월에 2박 숙박함
답변 제공: Rose Brown-Weeder, Guest Service Manager 님, 2024년 2월 6일
Hello Jerry,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect score and feedback!I am sorry that you were not informed of our parking fees, but certain that you enjoyed your stay with us! Our entire team is looking forward to hosting you again when travel brings you back to Austin, Texas!

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pretty good for a downtown Austin property. If you can overlook the homeless and crappy Democratic policies of the City itself - this is one of the safer places to stay.
2024년 2월에 2박 숙박함
답변 제공: Rose Brown-Weeder, Guest Service Manager 님, 2024년 2월 5일
Hello Stephen,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect score and your honest feedback about our safe location! We are thrilled that you enjoyed your stay and look forward to seeing you again when travel brings you back to Austin, Texas

10/10 - 훌륭해요

Malcolm

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stayed for 3 nights and liked it so much that I stayed for 4 more nights. The location of the hotel is great, it’s an easy walk to the Moody Centre and the downtown bars on 6th Street. The rooms are very quiet and comfortable and the breakfast is tasty and plentiful. The thing that makes this hotel so fantastic are the staff, Rose and the team are extremely caring and friendly with a passion for customer service. Having spent 40 years of my life living in supposedly top class hotels, I can safely say that they didn’t come close to matching this hotel. I can’t wait to come back.
2024년 1월에 4박 숙박함
답변 제공: Rose Brown-Weeder, Guest Service Manager 님, 2024년 2월 4일
Good evening Malcolm,Hampton Inn & Suites Austin would like to thank you for your exceptional words about our property and caring staff! Our breakfast and housekeeping team are both happy that you were satisfied with our complimentary hot breakfast and your comfortable room! We are grateful that you decided to stay longer to enjoy our downtown area and the Moody Center, which is in walking distance. Taking care of our guests is our highest priority and I am glad that we exceeded your expectations! It is a blessing to hear that our Hampton Inn Downtown location was your "Home away from Home" and our entire team would be delighted to see you again when travel brings you back to Austin, Texas! "Making each moment count"

10/10 - 훌륭해요

Harry

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice quiet location just behind the capital.
2024년 1월에 1박 숙박함
답변 제공: Rose Brown Weeder, Guest Service Manager 님, 2024년 1월 31일
Hello Harry,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect score and your kind words about our quiet location! Our entire team hopes to see you again when travel brings you back to Austin!

10/10 - 훌륭해요

Malcolm

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I spent ages researching where to stay in downtown Austin. The staff are extremely friendly and helpful and the breakfast is great. The rooms are large and well equipped plus the bed is very comfortable. Easy walk to the Moody Centre for concerts and the bars and restaurants on 6th Street.
2024년 1월에 3박 숙박함
답변 제공: Rose Brown Weeder, Guest Service Manager 님, 2024년 1월 31일
Dear Malcolm,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect score and your kind words about our comfortable accommodations and delicious breakfast! We are glad that the staff was friendly and helpful, as well as our great location! Our entire team hopes to see you again when travel brings you back to Austin!

8/10 - 좋아요

Brandon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stay was great! Staff was extremely hospitable and our room was great.
2024년 1월에 2박 숙박함
답변 제공: Rose Brown Weeder, Guest Service Manager 님, 2024년 1월 30일
Hello Brandon,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your score and your kind words about our friendly staff and your room accommodations! We hope that you enjoyed your stay and look forward to seeing you again when travel brings you back to Austin, Texas!

8/10 - 좋아요

Krystal 님, Houston

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice convenient location close to UT, museums and not too far from sixth. The rooms were a nice size but the pillows were super flat. My neck was very stiff the next morning. I didn’t try the breakfast but it smelled lovely.
2024년 1월에 2박 숙박함
답변 제공: Rose Brown-Weeder, Guest Service Manager 님, 2024년 1월 29일
Hi Krystal,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your feedback and your kind words about our location and room accommodations! My apologies that your pillows were not to your satisfaction.We still hope that you enjoyed your stay and look forward to seeing you again when travel brings you back to Austin, Texas!

8/10 - 좋아요

Kyle

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Rose Brown-Weeder, Guest Service Manager 님, 2024년 1월 28일
Hello Kyle,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your feedback! We hope that you enjoyed your stay and look forward to seeing you again when travel brings you back to Austin, Texas!

8/10 - 좋아요

June Edith

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Greit nok om du skal reise fra flyplassen neste dag. Frokosten var god.
2024년 1월에 1박 숙박함
답변 제공: Rose Brown Weeder, Guest Service Manager 님, 2024년 1월 23일
Hi June,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your feedback and your kind words about our location and complimentary hot breakfast! We hope that you enjoyed your stay and look forward to seeing you again when travel brings you back to Austin, Texas!

10/10 - 훌륭해요

Darren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Rose Brown Weeder, Guest Service Manager 님, 2024년 1월 20일
Hello Darren,Hampton Inn & Suites Austin, located close to the Capitol and the University of Texas, would like to thank you for your perfect score! Our housekeeping and breakfast team hopes that you enjoyed your spacious room and our complimentary hot breakfast! We look forward to seeing you again when travel brings you back to Austin this year!