룸, 퀸사이즈침대 2개 | 각각 다른 스타일의 인테리어, 각각 다르게 가구 비치, 책상, 노트북 작업 공간

호텔 럼버잭 여행 후기

3.5 out of 5
호텔 럼버잭
128 S Green St, Sonora, CA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 412개 이용 후기 중 202개" "
평점 8 - 좋아요. 412개 이용 후기 중 125개" "
평점 6 - 괜찮아요. 412개 이용 후기 중 43개" "
평점 4 - 별로예요. 412개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 412개 이용 후기 중 18개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Timothy 님, Richland

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Parking lot tight. Spartan breakfast: food & hours. Good coffee, though! Nice to have small group sitting areas.
2024년 4월에 2박 숙박함
답변 제공: Kristi 님, 2024년 4월 22일
Hi Timothy!Thank you for your wonderful review. We apreciate you trusting us with your lodging needs and look forward to seeing you in the future.Have a lovely evening!Kind regards,FDA - KB

10/10 - 훌륭해요

Amy

2024년 4월에 1박 숙박함

8/10 - 좋아요

Harlan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had a quiet room and a comfortable bed. The free breakfast was a bit substandard.
2024년 3월에 1박 숙박함
답변 제공: IM 님, 2024년 4월 3일
Dear Harlan,Thank you for taking the time to leave a review of your recent stay at our hotel. We value all feedback from our guests and use it to improve our services.We are delighted to hear that you found your room to be quiet and comfortable. Providing a peaceful and restful environment for our guests is a top priority for us.Regarding the free breakfast, we apologize that it did not meet your expectations. We take all feedback seriously and will review our breakfast offerings to ensure we are providing a high-quality dining experience for our guests.We truly appreciate your feedback and hope to welcome you back to our hotel in the future for an even better experience.Warm regards,HL Staff, FDA IM

8/10 - 좋아요

Benjamin 님, Fescamps

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room, welcoming staff. The only small flaw is that the sliding door to the bathroom does not lock.
2024년 3월에 1박 숙박함
답변 제공: Kristi 님, 2024년 3월 24일
Hi Benjamin!Thank you for 4 out of 5 stars review. We take your concern seriously. Please know I brought your concern of no locks on the sliding doors to our management team. Have a lovely evening!Kind regards,FDA - Hotel Lumberjack Team

8/10 - 좋아요

Mathias

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was nice overall, but bedcover was a bit dirty. The bathroom sliding barn door was cute, but not maintained, and it was extremely hard to slide (I had to help my family do it). Very nice staff, but not enough in the morning-- Continental breakfast staff (also the front desk attendant) was overwhelmed and couldn't keep up with the flow, running out of things repeatedly, and no water. Might stay again, despite the issues.
2024년 2월에 1박 숙박함
답변 제공: MC 님, 2024년 3월 19일
Thank you, Mathias for your feedback. I am very sorry to hear that your stay at the hotel was less than satisfactory The information you provided has been sent to our concerned staff. Despite this, we hope to be able to welcome you back. Best Regards,

4/10 - 별로예요

Leena 님, Fresno

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk was unprofessional and made many excuses for why they did not know how to work their own reservation system.
2024년 3월에 2박 숙박함
답변 제공: MC 님, 2024년 3월 19일
We are sorry to hear of the negative experience at the front desk. We have begun a new computer system and occasionally run into a problem. We are actively training on the new system and are striving to be efficient. Thank you for you valuable input as it leads us to the area that we need to improve on.Best Regards

8/10 - 좋아요

Eric

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was in the area for work, and at first stayed in Modesto, when I needed to stay closer to the Sonora area I decided to stay at the Lumberjack. On first sight, it looked like every shady motel you always see in the movies, but with a fresh coat of paint. But once I walked through the room door, the room was a fresh breath with a modern deco interior, the over sized large window to the right gave a view to a small stream running by the back of the hotel between the buildings. It wasn’t spectacular by any means but it was one to take in for a bit. The staff on check in was superb, but not all the personnel working were as fabulous. In the four days I stayed, some mornings when I went to grab my small cup of coffee before the start of my work day was not as welcoming, all though it might have been my uniform. As I usually don’t eat breakfast, I can tell you that they had a fairly nice set up. Make it yourself fresh waffles, cereals, eggs and pastries. And that is if you didn’t want to take advantage of some believe it or not some fine dining on the main st running along one street away! One thing I will tell you, a must try, Flappy’s Pizza! Wow, their take on a hamburger pizza or the street taco pizza was delicious. And if you go and get lucky enough to get Emily to wait on you, tell her the “Agent” said hi. I will add one thing! I am hoping by the time you read this, that they made the correction. The safe in the room was not bolted down, which makes the safe useless!!
2024년 3월에 3박 숙박함
답변 제공: MC 님, 2024년 3월 19일
Dear Eric,We appreciate you taking the time for your valuable feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Your concerns have been passed on to our proper personnel. We welcome you to give us another chance as we will definitely improve our services.Best Regards,

10/10 - 훌륭해요

Andrew 님, San Mateo

Clean and modern rooms.
2024년 3월에 1박 숙박함
답변 제공: KB 님, 2024년 3월 11일
Hi Andrew!Thanks so much for the awesome 5 out of 5 stars. We're pleased to make you happy.Have a lovely evening and we look forward to seeing you again.Kind regard,FDA - Hotel Lumberjack

8/10 - 좋아요

I-Chu 님, Cupertino

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: KB 님, 2024년 3월 12일
Hi I-Chu!Thank you for your kind review. We hope to see you again on your next trip to the Gold Country.Kind regards,FDA - Hotel Lumberjack Team

10/10 - 훌륭해요

Margaret

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel receptionist was friendly and made checkin easy.
2024년 2월에 1박 숙박함
답변 제공: MR 님, 2024년 2월 29일
Dear Margaret, We apreciate you taking yourtime to leave us a review. We arepleased to hear you enjoyed your stay. We hope to see you soon!Kind regards, FDA MR

10/10 - 훌륭해요

Smajo

아이를 동반한 가족 여행
Everything was perfect! We will definitely be back here, it’s now our favorite place! The guy snd girl in the front was also very nice.
2024년 2월에 1박 숙박함
답변 제공: IM 님, 2024년 2월 22일
Dear Smajo,Thank you for taking the time to share your feedback with us. We are thrilled to hear that everything was perfect during your recent stay at our hotel and that we have become your favorite place to stay. Your kind words about our staff, particularly the front desk team, are greatly appreciated.We look forward to welcoming you back on your next visit and ensuring that your stay with us is just as enjoyable as the last.Please do not hesitate to reach out to us if you have any further feedback or require any assistance. Thank you again for choosing our hotel.Warm regards,Lumberjack Team, FDA IM.

4/10 - 별로예요

Marshall

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Front desk.... That was hard to find and across the street and down the hallway from the actual hotel.... Was on his phone tapping away at it while I'm trying to check in because he's playing some game online against somebody. Parking?.... There's not adequate parking for as many rooms as there are. So you have to go and find a parking place on your own. But the front desk will tell you it's across the street at the B of A parking lot....
2024년 2월에 1박 숙박함
답변 제공: IM 님, 2024년 2월 12일
Dear Marshall, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your honesty and would like to address the points you have raised in your review.Firstly, we sincerely apologize for any inconvenience you experienced in finding our front desk. We understand that our front desk location may not have been apparent, and we apologize for any confusion caused. We will make sure to look into improving our signage and directions to ensure a smoother check-in process for all guests in the future.Regarding the behavior of our front desk staff member, we are deeply sorry for any impression of negligence or lack of professionalism. We have strict policies in place regarding phone usage during working hours, and we will investigate this issue further to ensure that it does not happen again. Please be assured that this incident is not indicative of our standard of service, and appropriate measures will be taken to address the matter internally.Moreover, we apologize for any inconvenience you faced in regard to the parking situation. Our hotel does provide parking for our guests; however, it seems that during your stay, the available space was not sufficient for the number of rooms we have. We apologize for any inconvenience caused in having to find alternative parking arrangements. We will make sure to assess and potentially expand our parking facilities to better accommodate our guests in the future.Once again, please accept our sincere apologies for the shortcomings you experienced during your stay. We appreciate your feedback as it provides us with valuable insights on areas that require improvement. We are committed to delivering exceptional service to all our guests, and we assure you that your concerns will be taken seriously.We genuinely hope that you will grant us another opportunity to serve you better in the future. Should you decide to visit us again, kindly reach out to our management team directly, and we will ensure that your stay meets your expectations.Thank you for your understanding and for bringing these matters to our attention.Warm regards,Hotel Lumberjack team.

8/10 - 좋아요

Mohammad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was good for couple of days stay.. rooms are small
2024년 1월에 2박 숙박함
답변 제공: FDA 님, 2024년 2월 9일
Dear Mohammad, Thank you for trusting us and leaving your valuable feedback. We hope to see you the next time you're visiting the Sonora area!Kind regards,FDA MR

10/10 - 훌륭해요

Meg 님, Pittsburg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, modern room. Easy working to heart of Sonora. And very reasonable price!
2024년 2월에 2박 숙박함
답변 제공: FDA NC 님, 2024년 2월 6일
Thank you Meg for your amazing review. We pride ourselves in providing a memorable experience and comfortable stay. We very much look forward to you staying with us in the future.

8/10 - 좋아요

John

2024년 2월에 1박 숙박함
답변 제공: Kristi 님, 2024년 3월 24일
Hi John!Thank you for your 4 out of 5 stars review. We greatly appreciate you trusting us with your lodging needs and look forward to seeing you again!Kind regards,FDA - Hotel Lumberjack Team

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: FDA 님, 2024년 1월 19일
Dear Jennifer, Thank you for taking your time to leave your valuable feedback. We appreciateyour 5 out of 5 star rating. We hope to see you the next time you're visiting the Sonora Area.Kind regards, FDA MR

4/10 - 별로예요

JOHNSON

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: FDS AC 님, 2024년 1월 16일
Dear Johnson,We appreciate you taking the time to leave us a rating referencing your recent stay. We do wish that we were able to provide you with a better experience. If you would like to contact us directly, we would love to know more. Thank you for choosing Hotel Lumberjack for your visit to Sonora.Best wishes,FDS AC

2/10 - 너무 별로예요

Gabby

2024년 1월에 1박 숙박함
답변 제공: KB 님, 2024년 2월 3일
Hello Gabby, We are very apologetic that our hotel did not meet your expectations. We would appreciate you reaching back out and giving us feedback about the terrible experience you had faced during your stay. You can reach us via email hello@hotellumberjack.com or via phone (209) 532-2400. Kind regards, FD

8/10 - 좋아요

patricia

좋아요: 숙박 시설 상태 및 시설
답변 제공: FDA 님, 2024년 1월 11일
Dear Patricia,Thank you for trusting us and leaving your valuable feedback. We hope to see you again soon! Kind regards,FDA MR

6/10 - 괜찮아요

Karl

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: FDA 님, 2024년 1월 11일
Dear Karl, Thank you for taking your valuable time to leave us a review. We hope to welcome you again soon!Kind regards,FDA MR

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: FDS AC 님, 2024년 1월 9일
We appreciate you leaving us a rating from your recent stay! Thank you for choosing Hotel Lumberjack for your lodging needs!

10/10 - 훌륭해요

Ning

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: FDS AC 님, 2023년 12월 30일
Dear Ning,Yay, you gave us a 5 out of 5 rating for the Hotel Lumberjack!! Thank you so much for the rating! We appreciate you choosing us for your lodging needs!Best wishes and Happy New Year!

10/10 - 훌륭해요

Terrance 님, Camarillo

2023년 12월에 1박 숙박함
답변 제공: FDS AC 님, 2023년 12월 30일
Dear Terrance,Wow, thank you for giving us a 5 out of 5 ranking for Hotel Lumberjack! We hope you have a Happy New Year, please come visit us again next year!

6/10 - 괜찮아요

Ruth

가족 여행
Worst coffee pot, a little noisy and no hair dryer.
2023년 12월에 1박 숙박함
답변 제공: FDA AW 님, 2023년 12월 26일
Helo Ruth,We are sincerly apologetic for the many inconveniences you have faced during your stay. We will be looking into these inconveniences immediately to get them resolved. As for the hair dryer, we provide one at the front desk if a guest requests one. If you have any other valuable input please feel free to reach out. Kind regards,

10/10 - 훌륭해요

Jill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great access to shopping, dinner, coffee, whatever but the parking is tight.
2023년 11월에 2박 숙박함
답변 제공: FDA 님, 2023년 12월 10일
Dear Jill,We appreciate you for taking your time and leaving your valuable feedback. We are pleased tohear that you enjoyed our close access to nearby shops. We hope to see you next time you're visiting theSonora area.King regards,FDA MR

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: FDS AC 님, 2023년 12월 5일
Hello David,We appreciate you leaving us a 10 out of 10 rating regarding your recent stay with us! We are happy that you had a pleasing stay and we hope that if you visit the Sonora area again, you will choose us for your lodging needs.Best wishes,FDS AC

2/10 - 너무 별로예요

Kai

2023년 7월에 1박 숙박함
답변 제공: Hotel LumberjackTeam 님, 2023년 11월 25일
Hello Kai, We are very apologetic that our hotel did not meet your expectations. We would appreciate you reaching back out and giving us feedback about the terrible experience you had faced during your stay. You can reach us via email hello@hotellumberjack.com or via phone (209) 532-2400. Kind regards,

10/10 - 훌륭해요

Damien

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing property! An old motel but now converted to a boutique 4 star hotel standard. In the center of town as well, would gladly stay again
2023년 11월에 1박 숙박함
답변 제공: FDA 님, 2023년 11월 19일
Dear Damien, We are pleased to hear that you enjoyed thelooks of our newly renovated hotel ! Thank you for taking the time to leave your valuable feedback.We hope to see you the next time you're visiting sonora!Kinda regards,FDA MR

8/10 - 좋아요

Leslie 님, San Jose

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Front desk staff was awesome.
2023년 11월에 1박 숙박함
답변 제공: FDA 님, 2023년 11월 19일
Dear Leslie, Thank you for trusting us and takingyour time to leave your valuable feedback.We were pleased to have you stay with us. We hope to see you again some time soon!Warm regards,FDA MR

4/10 - 별로예요

Robert

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We came to the Hotel Lumberjack after spending time at other lodging that was excellent in every respect. This undoubtedly colored our impression of the Hotel Lumberjack. Nevertheless, I think it is fair to say that the rooms were not particularly clean, and were too small. The parking was awkward, and the breakfast choices were quite limited. The staff were ok.
2023년 11월에 2박 숙박함
답변 제공: Hotel Lumberjack FDA 님, 2023년 11월 7일
Dear Robert, We are sorry to hear we did not meet your expectations! However, we do appreciate the valuable feedback. We will be looking into the inconveniences you have faced and hopefully improving these mistakes for the next guest to come. Kind regards

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: FDA 님, 2023년 11월 4일
Dear Martin,Thank you for trusting us and taking your timeto leave your valuable feedback. We are pleased to hear that you enjoyed your stay! We hope to see you again soon !Kind regards,FDA MR

10/10 - 훌륭해요

William

Very peaceful
2023년 11월에 1박 숙박함
답변 제공: FDA 님, 2023년 11월 4일
Dear William,Thank you for trusting us and taking your timeto leave your valuable feedback. We are pleased to hear that you had a peaceful stay! We hope to see you again soon !Kind regards,FDA MR

10/10 - 훌륭해요

Alice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: FDA MR 님, 2023년 10월 28일
Dear Alice, Thank you for trusting us and sharing your valuable feedback. We are glad you enjoyed your stay. We hope to see you again soon!Warm regards, FDA MR

8/10 - 좋아요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the TV casting and HDMI ability. Beautifully remodeled.
2023년 10월에 2박 숙박함
답변 제공: FDA 님, 2023년 10월 27일
Dear Robert,We are pleased to hear that you enjoyed the looks of our newly renovated hotel. Thank you for trusting us and sharing your valuable feedback! We hope to see you again soon! Kind Regards, FDA MR

8/10 - 좋아요

Doris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: FDS AC 님, 2023년 10월 23일
Dear Doris,We appreciate you leaving us a rating from your recent stay We are happy to see that overall you had a good stay with us. Feel free to share more specific details if you would like.Best wishes,FDS AC

10/10 - 훌륭해요

Lajean

2023년 10월에 1박 숙박함
답변 제공: FDA 님, 2023년 11월 12일
Dear Lajean, Thank you for trusting us and leaving your valuable feedback. We are pleased to hear that you enjoyed your stay. We hope tosee you sometime soon!Kind regards,FDA MR

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Stay
The room was clean, and quite with easy parking. Only thing of note is that checkin is in the Sonora Inn across the street.
2023년 10월에 1박 숙박함
답변 제공: FDA 님, 2023년 10월 22일
Dear Gary,Thank you for trusting us and sharing your valuable feedback. We are pleased to hearthat you had a 10 out of 10 stay with us. We hope to see you again soon!Kind regards,FDA MR

10/10 - 훌륭해요

Rosen 님, Shelton

2023년 10월에 1박 숙박함
답변 제공: FDA 님, 2023년 11월 9일
Dear Rosen,Thank you for trusting us and sharing yourvaluable feedback. We are pleased to hear you have enjoyed your stay. We hope to see you again soon!Kind regards, FDA MR

10/10 - 훌륭해요

Maria Nonita Prudente

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Hotel Lumberjack Team 님, 2023년 10월 17일
Dear guest, We appreciate the time you took to leave valuable feedback! We are pleased you have enjoyed your stay!Kind regards

10/10 - 훌륭해요

Nadja

2023년 10월에 2박 숙박함
답변 제공: FDA MR 님, 2023년 10월 12일
Dear Nadja, Thank you for your valuable feedback. We hope to see you again soon! Warm regards, FDA MR

4/10 - 별로예요

Sabrina

좋아요: 청결 상태, 직원 및 서비스
The rooms are newly renovated and look great. Unfortunately, the noise level is awful. We were there 2 nights, never slept. The room/s above us walked loudly, all night, both nights. The walkway upstairs is also extremely loud, you can hear every step. The bathroom is nice, but doesn't have a real door. There's a barndoor, that doesn't have a lock, and doesn't close completely. Also, there isn't enough parking, so you might need to park across the street, at the bank.
2023년 10월에 2박 숙박함
답변 제공: FDA MR 님, 2023년 10월 9일
Dear Sabrina, We are pleased to hear that you enjoyed the looks of our newly renovated hotel. Although, I am sorry to hear about the incontinence's during your stay. Thank you for taking your time to provide your feedback. We will be looking for ways to improve. We hope to see you again soon! Warm regards,FDA MR

8/10 - 좋아요

Fabrice

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tout était très bien hormis les rideaux occultants qui ne permettent pas de rendre la chambre obscure surtout avec l’éclairage puissant des couloirs extérieurs.
2023년 10월에 1박 숙박함
답변 제공: Hotel Lumberjack Team 님, 2023년 10월 11일
Dear guest,We appreciate you taking the time to leave valuable feedback! We are glad you have enjoyed your stay despite the lighting! We will be taking this into consideration! Kind regards

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: FDS AC 님, 2023년 10월 6일
Dear Timothy,We appreciate the 5 out of 5 rating you gave us. We must have done something right in providing you a nice, comfortable stay. We hope that you enjoyed the amenities and the great location downtown. Thank you,FDS AC

10/10 - 훌륭해요

Maribel

2023년 9월에 2박 숙박함
답변 제공: FDA 님, 2023년 10월 22일
Dear Maribel,Thank you for leaving your valuable feedback.We hope to see you again soon!Warm regards, FDA MR

10/10 - 훌륭해요

Jaime

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed in the motel, room was recently updated and clean. Front staff was friendly. Perfect location to walk to restaurants and shopping.
2023년 9월에 1박 숙박함
답변 제공: Hotel Lumberjack Team 님, 2023년 10월 2일
Dear guest,We appreciate your valuable feedback! We are glad you had enjoyed your stay! Hope you choose to stay with us in the future!Warm regards,

10/10 - 훌륭해요

Amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Hotel Lumberjack FDA 님, 2023년 9월 28일
Hello guest,We appreciate your kind rating! We are very gad you've enjoyed your stay. Warm Regards,

10/10 - 훌륭해요

Günter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Neue Zimmer
Neu renovierte Zimmer, alles sehr sauber. Jederzeit gerne wieder.
2023년 9월에 1박 숙박함
답변 제공: patty 님, 2023년 9월 24일
Were happy you had a fantastic time with us!Thanks for your trust, were thankful for amazing customers like you. We hope to see you again soon!Best regards Patricia.

6/10 - 괜찮아요

Ted

2023년 9월에 2박 숙박함
답변 제공: FDS AC 님, 2023년 10월 15일
Dear Ted,Thank you for taking the time to leave us a rating from your recent stay. We appreciate any and all feedback from our guests. We hope that you enjoyed our beautiful town of Sonora. Best wishes,FDS AC

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Our primary issue was that we ordered a room stating it had air conditioning and it did not. It was very hot and uncomfortable to try and sleep. When we raised the issue and asked to switch rooms we were told by staff that there were no other room to move to. The staff was great, trying hard to help by bringing a fan, but I am asking for a refund of some sort since it wasn't what we paid for and was uncomfortably warm to sleep in.
2023년 9월에 1박 숙박함
답변 제공: FDS AC 님, 2023년 9월 19일
Dear Courtney,We appreciate you leaving us feedback regarding your recent stay with us. We apologize for the inconvenience that you experienced while staying with us. We were able to extend a 15% discount to you that we credited to your credit card that we had on file. Best wishes,FDS AC

10/10 - 훌륭해요

philip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great find . Renovated beautifully, very bright. Great shower
2023년 9월에 1박 숙박함
답변 제공: FDS AC 님, 2023년 9월 19일
Dear Philip,We are so happy that you enjoyed our recently renovated property. We put a lot of thought and effort into providing a clean, modern look. We hope you stop in next time you are in the area.Thank you,FDS AC