Dear Monica,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Graciela,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I am thrilled to hear that you enjoyed the amenities here and the freebies we offer! I am saddened however, to hear that your housekeeping service was not consistent and I will address that with the staff right away; it is never our intent to have guests go without daily service unless requested. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada we continuously strive to exceed your expectations so we will do better when you return!Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Brenda,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not up to standard. I will share your feedback with our staff to try and improve where needed. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Olivia,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. I am sorry that your experience did not meet your expectations; please allow me to express my apologies.Your feedback is very important to us, and I am saddened to see that your stay may not have been up to standard. I will share your feedback with our staff to try and improve where needed. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Gene,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear ,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Jesus,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Daniel,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay wasn't the best. Please rest assured that we are taking the appropriate measures to address issues to prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Eliazar,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future!Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Kristy,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I do apologize for the water issues, the water in your room coffee maker is most likely from the housekeeper running through the cleaning process and she forgot to finish.. either way it is disconcerting and I do apologize for the faux pas. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear James,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Jennifer,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Denise,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear James,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Edgar,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not up to standard. Please rest assured that we are taking the appropriate measures with our bedding and bathroom improvements via our renovation efforts to address these problems to prevent future issues. Our breakfast buffet is free for our rewards members and we would be happy to sign you up for that free program if you are here again! Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Maria,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your guest room was not up to standard. It is never our intention to give a guest anything less than the best and I would like to offer you a 15% discount off of your stay to try and make up for the shortcomings. If that is agreeable please let me know the name on the reservation and the dates of your stay so I can issue credit. I do hope you will give us another chance if you are in Del Rio again also with a 15% discount off of your rate at that time.I will share your feedback with our staff so that we can improve in this area to prevent future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Alex,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Tammy,I am sorry to hear about your disappointing experience with us, it is always our intention to provide exceptional accommodations. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion with a properly cleaned guest room.I am thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes to better serve our guests. We will definitely work with our housekeeping staff on this issue to ensure the proper cleaning of our guestrooms. If you are in Del Rio again please consider us with 20% off of your stay as a thank you for bringing this problem to our attention. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Maria,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your room was not up to standard. We make every effort to provide a nice, clean room in an elevated environment and we feel terrible when that is not the guest experience. I will share your feedback with our staff to try and improve where needed. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Hello Phyllis,Thank you for taking the time to tell us about your experience at Ramada by Wyndham!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to the opportunity to serve you again in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Franklin,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your bathroom was not up to standard. It is never our intention to miss these things so please rest assured that we are taking the appropriate measures with our housekeeping staff to address this overlooked problem of the floor. Here at Ramada, we continuously strive to meet your needs and expectations, and I do hope you will give us another chance when you are in Del Rio again with 20% off of your stay. Please let me know if that would work for you and if so what your last name is to note the discount on your guest profile. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Phyllis,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Joshua,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Ignacio,I’m sorry to hear about your disappointing experience with us, it’s always our intention to provide great accommodations and customer service. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion. I’m thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. We hope to have the opportunity to serve you better in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGERWYNDHAM

Dear James,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGERWYNDHAM

Dear Josefina,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGERWYNDHAM

Dear Ignacio,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Phyllis,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback! I am so glad that Miss Gus Gus enjoys the grass and outdoor space!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Lorena,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Diana,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

We are delighted that you feel us worthy of a 10! We're always improving for our guests, and it's nice to see when the guests are pleased!

So glad you had an excellent stay with us!

Dear Ben,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Maria,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not up to standard. I will share your feedback with our staff to try and improve where needed. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGERWYNDHAM

Dear Alexis,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGERWYNDHAM

Dear Jennifer,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGERWYNDHAM

Dear Manuel,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Mark,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you encountered a very unusual set of circumstances.. Our hotel was completely remodeled last year and our lobby is one of the brightest rooms in Del Rio with our 20 foot ceiling and white walls so it's very confusing to hear that you experienced a dark and dated property. Here at Ramada, we continuously strive to meet your needs and expectations and I would love a chance to try and remedy what it is exactly that we can change.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Rolando,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Leticia,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Yuki,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Susie,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Eva,I’m sorry to see your disappointing rating with us, it’s always our intention to provide great accommodations and customer service. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion. I’m thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Shawn,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you got an unfinished room. We are taking the appropriate measures via our renovation efforts to address these issues to prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Eduardo,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had a bug/bugs in your room. Please rest assured that they are not actual bed bugs, we have the property sweeped for that every two weeks along with our scheduled preventative treatments. We are also working with housekeeping in regard to your rooms cleanliness. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear [ ],Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

Dear Jose,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Del Rio. It is always a pleasure to receive positive feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER

Dear Robert,I’m sorry to hear about your disappointing experience with us, it’s always our intention to provide great accommodations and customer service. We are always willing to accept same day cancellations with no problem, but unfortunately we are not able to control the third party agents policies. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion. I’m thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Sincerely,KRISTEN DORROHGUEST SERVICES MANAGER