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호텔 델 파르케 여행 후기

3 out of 5
호텔 델 파르케
Calle 19 # 4-45, Santa Marta, Magdalena

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 77개 이용 후기 중 23개" "
평점 8 - 좋아요. 77개 이용 후기 중 24개" "
평점 6 - 괜찮아요. 77개 이용 후기 중 16개" "
평점 4 - 별로예요. 77개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 77개 이용 후기 중 8개" "

7.0/10

청결 상태

7.8/10

직원 및 서비스

2.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hotel is not like what was offered when I booked the room, the picture are not representative of the hotel. The place is not in good condition and is full of old stuff, the room’s door had no lock.
2019년 1월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2018년 12월에 5박 숙박함

10/10 - 훌륭해요

Trevor H.

Great price and great location
The place needs some work.
2018년 8월에 1박 숙박함

2/10 - 너무 별로예요

Juan 님, London, UK

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel is a scam. Nobody was waiting for us, no clean rooms were available. Hotel was dirty. Owner said the manager had left the day before hence the chaos. We moved to another hotel and the manager said he would not charge us. Turns out Expedia now says the owner did not approve a refund - we have been robbed. Avoid at all costs.
2018년 7월에 1박 숙박함

2/10 - 너무 별로예요

Bruno

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Les chambres ne correspondent en rien à la photo de l'annonce. l'état des chambres est déplorable.
2018년 7월에 3박 숙박함

2/10 - 너무 별로예요

Ricardo 님, Maryland

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was in extremely dirty conditions; and rooms were not ready. There was trash and bottles of beer in the rooms. No staff available except for the owner who was very apologetic. We did not feel safe or comfortable staying there and had to look for another hotel. Unfortunately hotels can be very expensive if reservations are not made in advance. I spent COL$575.000 (US$197). I expect Expedia to not only refund me for the hotel del parque fees, but also something (points, refund) for the incremental expenses that I had to incur. Pictures of hotel del parque when we arrived for check in are available if you need them.
2018년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Buena ubicación, muy sucio.
Felipe es muy amable pero la verdad tiene muy muy descuidado el lugar. La habitación estaba sucia al entregarla y el exterior presenta un deterioro evidente. Lo mejor es la zona, simplemente una zona excelente e inmejorable. Recomiendo que actualicen las fotos del lugar porque dista en bastantes aspectos.

6/10 - 괜찮아요

Gisela

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Estancia corta y para mochileros
Está en el mismo casco urbano. Y el dueño es muy servicial, educado y agradable. Pero no es un hotel, es una casa con varias habitaciones q lastimosamente están un poco descuidadas. Las fotos no corresponden con la actualidad

8/10 - 좋아요

William 님, Felipe Carrillo Puerto, QR, México

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel agradable
La casa estilo colonial es cómoda, aunque por fuera no luce muy alentadora, el cuarto sirve para el propósito. La persona que atiende es muy amable.
2018년 3월에 3박 숙박함

4/10 - 별로예요

on-the-go 님, usa

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Needs cleaning
Pleasant owner. Dirty towel, tiny room, dirty floor, cobwebs...
2018년 2월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice family owned hotel in very good location
Felipe was an amazing host. He was always helpful and available to answer any questions. The room was available early and clean. The shower door might need a better cleaning, but other than that everything was very good.
2018년 2월에 1박 숙박함

4/10 - 별로예요

Ulrik

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not a 3 star hotel, 1 star at the most. Our booking was prepaid and non-refundable. Nevertheless we turned on our heels and went away. Should be avoided.
2018년 2월에 3박 숙박함

2/10 - 너무 별로예요

jenna 님, south lake tahoe

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not a hotel
More like a home stay. Booked 2 double rooms. One of the rooms was a dorm style room with dirty linen. Had to go get another room at another hotel that was suitable. Orbitz failed to refund the transaction. Will not be returning.
2017년 12월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was not ready when we arrived to the hotel.
2017년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cerca a la rumba / close to the nightlife
Nando was very nice and eager to help with any question we had. The AC worked great. Beds were good.
2017년 11월에 2박 숙박함

4/10 - 별로예요

roz 님, aruba

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good for backpackers
We came in and it was a mess!! The whole place smells like dog and cigar .. There was a man acting very strange i think his the owner he was also a mess
2017년 7월에 3박 숙박함

6/10 - 괜찮아요

Sarah 님, Los Angeles

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Stayed here for 2 nights and the owner is great! He is very kind, laid back and generous. However, the cleanliness of the facility is only average. The floors seemed to not be very clean and there were little details like the trash wasn't taken out when we arrived. However, there is a cool patio space with lots of artwork. The best part for me was how nice the owner was. He offered us free breakfast and did our laundry for free! It's a good place to stay if you are looking for something cheap next that is right on a central street where there are nice restaurant, travel agencies and the port near by.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

charles 님, buffalo new york

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just what we were looking for
Quiet simple good beds and nice bathroom close to everything. The owner is quite helpful and does everything to make your stay as good as he can. Key West Fla atmosphere

8/10 - 좋아요

Roman

좋아요: 직원 및 서비스, 객실의 편안함
Super lokalita
Majiteľ bol perfektný a snažil sa vyjsť maximálne v ústrety našim požiadavkám. Hotel má skvelú polohu uprostred všetkého diania v Santa Marte. Ubytovanie odporúčam všetkým, čo si nepotrpia na luxus.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 객실의 편안함
Reservation problem at well-located small hotel
It started bad: there was no room for us despite of paid reservation. After 2 hours of frantic efforts, we got a room, thanks to courtesy of other guests. As compensation for nervous moments, we got free breakfast - a nice gesture. This is small hotel, well located in heart of Santa Marta. Our room was basic but OK, with A/C. Lobby area needs a bit of clean up.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Genial trato, perfecta ubicación.
Felipe nos trató EXCEPCIONALMENTE. Si bien no será el hotel más lujoso o con las mejores prestaciones, el trato amable del personal (siempre sugeriéndonos cosas por hacer o visitar así como tratándonos como amigos, no clientes) y la ubicación compensan con creces. Volveremos sin duda. ¡Gracias!

10/10 - 훌륭해요

Preben 님, Ribe, Danmark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super vært og hyggelige værelser
Vi havde kun booket en overnatning, men skyndte os at bestille en mere, fordi stedet var vildt hyggeligt og skøn gårdhave og værten virkelig hjælpsom og venlig. Det var midt i centrum, men kUn fem minutter fra stranden. Ingen morgenmad, men utallige steder ligen udenfor døren. Vi vi gerne bo der igen.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

Amar 님, Le havre France

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vacance
Très très bien personne au petit soin

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
buen servicio
bien pero los baños regular

8/10 - 좋아요

trevor 님, USA

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Economical place to stay. Near entertainment.
Food and transportation very close and owner always available.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ubicación inmejorable. El personal y principalmente Felipe el dueño marcan una gran diferencia en la estadía! Inmejorable también!

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rated too high
To start I walked by the hotel various times looking for it. The only sign visible on the building read Hotel. Once we realized that it was our hotel the staff that greeted us had us waiting at his drisk for at least 20 minutes while he fielded a couple of phone calls. I was tempted to call him from my cellular in order to get faster service. Once he finally attended us we entered a windowless closed in room with a television on at full volume. In spite of having prepaid we left to find a more uplifting place to spend the night. I was fooled by the high ratings on Bookings and want that others have another point of view in order to avoid getting lured into a disappointing experience.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
small hotel in the middle of everything
The owner of the hotel showed me around, went together to Taganga beach, a 10 minute ride on the bus. While in Santa Marta I got stomach pains and the owner took me to a pharmacy nearby where I got proper medications. Very nice and helpful people!

10/10 - 훌륭해요

Niko y Kathy 님, Greece

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Hotel, Amazing Owner!
We stayed here for 12 nights. What an amazing place to spend your Santa Marta days! Felipe, the owner, is a gem! He is ready to help you out with everything, from ordering food to calling a doctor (a couple staying there had food poisoning after dining in the city and Felipe called the doctor, who came at the hotel!). The place is ideally located: downtown, next (literally!) to Exito, a big super market, and 5 min. walk from the beach (the Bahia), while the Parque de los Novios is 50 m. away with all the restaurants and nice bars. Good internet wifi connection is available to everyone for free, while the rooms are spacious and tidy. Amazing hotel - will return when in Santa Marta again without any second thoughts.

8/10 - 좋아요

audrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very central location in santa marta
Very good hotel in central santa marta, right next to all the tourist bars and restaurants. Room was very comfortable for our first night stay in colombia. Slept very well. It is noisy next to the bars but we didn't hear the music over the air conditioning. We found it secure and clean, and the man on reception couldn't have been nicer, he was great.

6/10 - 괜찮아요

Johan 님, Göteborg

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Small hotel in good area. Friendly and helpful staff.

6/10 - 괜찮아요

Paul 님, New York City

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Budget hotel but doesn't meet basic expectations
As a budget traveler your expectations for a $50 a night aren't extreme. However most hotels in this price range, especially in a place like Colombia, should have running water, flushing toilets and functional internet. Though though this hotel has charm and is in a great location, it's clear that they are in progress and inconsistent. While the owner and staff were helpful (which we were grateful for) something is amiss in or around the hotel's infrastructure and management. Water pressure was extremely bad the first night and the sink in the bathroom did not work correctly. We were given a pitcher of murky water to use for the night. The next morning we were told that there was a smaller room available for us. They moved our things and the new room was cozy though a little dirty. That night there was a problem with the internet ISP and it continued through the rest of the stay. The evening of our last day the toilet stopped flushing in the bathroom and water pressure was a problem again. The owner assured us that this was a problem caused by bad infrastructure in the city center. Even at a budget price, the hotel did not deliver on some of the basic necessities. This hotel had very high reviews and it was challenging to understand the disparity. Having stayed in budget hotels around the world, this one is definitely near the bottom of my list.

10/10 - 훌륭해요

Ben 님, Arizona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautifull hotel Felipe the owner superb
I stay with mi brother we really enjoy the hospitality Felipe took care of our needs and advice us were to go he got us a very good discount to ciudad perdida did our laundry help us with everything we ask thank you Felipe and the dog of the hotel enano is a beautiful company

8/10 - 좋아요

Jerry 님, Sunnyvale, CA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great tiny hotel with great service
The location of the hotel could be better--it's surrounded by nightclubs and cafes blaring loud music. It may not be the most comfortable walking area of the town. However, the hotel overall is great. Bathroom is clean, albeit no hot water (Santa Marta smaller hotels rarely have hot water). Beds are comfortable and WiFi is sufficiently fast. Felipe, the owner, is also super nice, making himself available to help with anything. He also served us all complimentary breakfast in the morning!

10/10 - 훌륭해요

Ylva 님, Jönköping, Sverige

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The stuff on Hotel Del Parque was amazing. The best service I think I ever had! The hotel was simple but the room was very clean and nice! And the location was the best, in a very nice area with lots of good restaurants and close to the beach! I will definitely recommend this place!

8/10 - 좋아요

Jorge Café 님, Virginia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice little hotel close to everything
My stay in this little hotel was very pleasant. The hotel is very clean and the staff is great, very friendly and ready to help with anything, including giving useful information and laundry service for (small fee). Felipe, the owner, is very nice and friendly, tool. Overall, I recommend this little hotel to all.

6/10 - 괜찮아요

Charles 님, Denver, Colorado

좋아요: 청결 상태
Affordable, clean, modest
This hotel is basically what it claims to be: an affordable, clean, modest hotel in a good location of Santa Marta.

10/10 - 훌륭해요

Javier 님, Bogota

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gran pequeño hotel
Excelente, bonito, pequeño pero acogedor ...

8/10 - 좋아요

gloria 님, Medellin

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
hotel comodo, agradable,cerca a restaurantes,diver
Estuve 2 dias por diligencias en instituciones Todo cerca en especial el centro historico.El hotel muy tranquilo,comodo y aseado.Todo lo necesario.

10/10 - 훌륭해요

Jesus Rafael 님, Sabanalarga - Atlántico

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy bien el hotel el Paeque
MUY BIEN NO CONOCÍA MUCHO DE ESTA PARTE DE SANTA MARTA

6/10 - 괜찮아요

MICHAEL 님, Bogotá

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Alto precio para lo que realmente ofrece
La atención del encargado muy buena, muy escaza de la srta del servicio, muchos zancudos y la escasez del agua no fue un grato recuerdo. Sugerencia que incluyan desayuno ya que el precio es muy alto para lo que ofrece el hotel.

10/10 - 훌륭해요

Claus 님, Edwards, CO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very nice
Great little hotel in a lovely town.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Petit hôtel bien situé
Nous avons séjourné une nuit à Santa Marta. L'hôtel est petit (4 chambres) et très bien situé. La chambre était propre et et la salle d'eau grande et moderne. Le propriétaire est très accueillant et réactif.

10/10 - 훌륭해요

Luke 님, Baltimore, MD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel Owner is the best!
My girlfriend and I had a tremendous stay at Hotel Del Parque. From the moment we arrived on, the owner provided fantastic customer service for us. He speaks great English, which was a plus for me as I have limited Spanish skills. The hotel is located very close to Parque de los Novios, which had good restaurants and decent night life n the evening. It was also very close to the beach. My girlfriend and I were on our way to Parque Tayrona and we had brought a lot of luggage that we didn't want to bring to the national park. He gladly stored our things for us and others that were staying at the hotel. We enjoyed our first night so much that I planned on staying at the hotel once again after returning from the park and booked a night for a couple of days later when we planned to return. Because of weather, we decided to return a day earlier and thought we would try to see if there was any availability at this hotel. There wasn't, but he still accomodated us by allowing us to stay at his apartment very close to the hotel before the night of our reservation at a very affordable cost. This guy bent over backwards to make sure that my girlfriend and I had incredible customer service! This is a fantastic place to stay in Santa Marta or if you are just passing through to get to Tayrona or the Lost City!

4/10 - 별로예요

Klaudek 님, Warsaw

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
hostel not 3*hotel with good location
only cold water, a good Internet connection, poor English

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Gutes Preis-Leistungs-Verhältnis
Die Lage des Hotels ist sehr gut, die Mitarbeiter freundlich und hilfsbereit, und das Preis-Leistungs-Verhältnis passt!

8/10 - 좋아요

Tj 님, Boulder, CO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel in the center of Santa Marta.
Great location in the historic center near Parque de Los. Novios. Restaurants and bars all around the area. Hotel staff was very friendly and willing to help us store our bags for 4 nights while we went to ciudad perdida. Rooms have large flat screens and great AC. Perfect hotel for us and our budget. I highly recommend this place.

8/10 - 좋아요

Jay 님, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good central choice
Clean, well kept rooms with quiet, efficient aircon. Close to restaurants and bars. Despite many loud bars, the rooms are quite quiet. No hot water, but the water is warm. Remember, it's very hot here.