외관

그랜드 모텔 여행 후기

2 out of 5
그랜드 모텔
234 E. Route 66, Williams, AZ

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 177개 이용 후기 중 41개" "
평점 8 - 좋아요. 177개 이용 후기 중 71개" "
평점 6 - 괜찮아요. 177개 이용 후기 중 26개" "
평점 4 - 별로예요. 177개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 177개 이용 후기 중 24개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was good :)
This is my first hotel in the U.S. The owner was very friendly and nice :) He let me know about a variety of information. Thank you. The wifi didn't work well and the room was quiet old but it was cheap, clean and comfortable.
2017년 7월에 1박 숙박함
답변 제공: rich 님, 2017년 9월 2일
Thank you for taking the time to leave a review of the Grand Motel. Sorry to hear you had a bad WIFI connection. If you had spoken to us we could have reset the equipment. Nice to hear you enjoyed your stay here. cheers

8/10 - 좋아요

YUL 님, Korea

좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
별도의 침실이 마음에 드는 호텔
ROUTE 66 에 있는 적절한 위치에 적절한 호텔입니다. 가격대비 괜찮은 서비스 였고, 일단 무엇보다 침실이 하나 더 있어서 가족이 머무르기 최적의 조건이었습니다.
답변 제공: General Manager 님, 2016년 12월 20일
thank you

2/10 - 너무 별로예요

이세범 님, 한국

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
체크인불가
아무도 없고 연락도 안되어서 경찰에 신고도 햇으나 연결안됨 2시간기다린후 다른숙소에 급히 비싸게 묵게 됨 사리꾼같음 주인이 바뀌었다고 주변사람이 말함 hotels.com이미지가 한방에 훅감

2/10 - 너무 별로예요

David

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Anyone Home
Couldn't find the office to book in and no one in the complex at all. Address was right, but the lights were out. Stayed at another location that cost more than plan that night. Had a looked at this place in the daylight while moving on. It was the same in the daylight as it was at night and looked closed. Have photos, but no time to post them.
2019년 5월에 1박 숙박함
답변 제공: gm 님, 2019년 5월 29일
We are not out of business and security was onsite! Your reservation was received cancelled by you or your party. We did not receive any calls from you regarding the reservation. We could have helped you if you had called. Most of the guest were out traveling for the day. HOW did you manage to leave a review if you did not stay??? Expedia had very laxed regulations on this.

2/10 - 너무 별로예요

Herve

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
En travaux
Hôtel en travaux. Fermé à notre arrivée sans aucune information préalable.
2019년 5월에 1박 숙박함
답변 제공: gm 님, 2019년 5월 16일
Sorry that you had difficulties with your reservation. As I explained to you, your reservation was cancelled by someone in you a month prior to your arrival. Why did you leave a rating as it is not the properties fault you failed to note your cancellation. We kindly ask that you REMOVE you rating as it is irrelevant. safe travels

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The owner, Rich, could not have been more welcoming. The property was very clean.
2018년 12월에 1박 숙박함
답변 제공: gm 님, 2019년 1월 10일
We thank you so much for staying with us and leaving a kind review. We hope you return to see us in the future. Please call us and let us help you with your accommodations. Safe travels

2/10 - 너무 별로예요

Madhav

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible place
2018년 12월에 1박 숙박함
답변 제공: gm 님, 2019년 1월 1일
Sorry to see your response. You did not come see us to discuss your concerns. We try please all our customers. There is no reservation info to try to help you.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Nice last minute stay
Room was clean and had slight renovations. Host was amazing. Needs a bathroom renovation and some new bedding.
2018년 9월에 1박 숙박함
답변 제공: gm 님, 2018년 9월 19일
We thank you for staying with us and leaving a review. It is always nice to see a name of the reviewer. What renovations would you suggest and was there a problem with the bedding. Please reach out to us directly so we can get some direct feedback. Thank you and Safe travels

10/10 - 훌륭해요

Amber 님, Mesa, AZ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
So perfect! The rooms are cozy and the new beds are heaven to sleep on. I loved all of the history! We were given great information for activities and food in the surrounding area. Mix it all together with beautiful weather and I really didn’t want to leave! The table area was our only challenge as it’s really tight to get in and out of as a grown adult but it wouldn’t be a deterrent since there is a beautiful pavilion that you can eat at outside.
2018년 7월에 2박 숙박함
답변 제공: gm 님, 2018년 7월 14일
We thank you for staying with us and we are glad that your enjoyed your time here with us and in the town of Williams. Come see us again in the fall for the pumpkin train or Polar express. safe travels

10/10 - 훌륭해요

Katrina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Historic Motel on the Morher Road
The night we were supposed to check in we were running late which meant we wouldn’t get there until after office hours. I called the motel and talked to Rich who was very accommodating. When we arrived at 11:30pm he was there and got us checked in. He was a great host. Made us feel like we were actual guests at someone’s home. The motel was really cute. It was like stepping back in time. I studied hotel/restaurant management so it was really fun staying in the first motel built on Route 66 in Williams and knowing the history of motels. Since it’s also a historic building it’s being kept as authentic as it can be. The beds were really comfy too. Better then some hotels I’ve stayed at. The room was really clean and it was nice having a fridge and microwave I would highly recommend staying here if you want to have a Route 66 experience. Additionally, if you book a motel, especially a historic motel, do not expect to have the luxuries of a hotel like an ice machine or room service. That’s what keeps motels like this quant.
2018년 6월에 2박 숙박함
답변 제공: gm 님, 2018년 6월 18일
Thank you..... This is what we love our guest to experience at our motel. We hope you come back to visit us next time you want to get out of the Southern AZ heat. It was a pleasure meeting you both. Safe travels cheers

2/10 - 너무 별로예요

Gil

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Grand Motel
The day we got there for check in nobody was there. I had to call the motel and then he shows up late. During the check in process he spoke very harshly to an elderly couple who decided not to stay there.We decided to check in to the hotel next door as well,which was great. My wife called to cancel the reservation through Expedia and the representative got a hold of him and he was rude to her as well, before he hung up on her he stated we would still be charged.She attempted a second phone call and the same thing. So sad that hospitality and manners are not on this motels list. Please, please do not stay at this place. We travel to Williams AZ frequently and have never experienced anything like this. And to be fair because we didn't stay there I can't say anything about room cleanliness and room comfort on the survey that's why it's marked ok.
2018년 6월에 1박 숙박함
답변 제공: gm 님, 2018년 6월 18일
your review is totally fabricated and we are working with Expedia to have it removed. We are shocked you were able to leave such a review.

4/10 - 별로예요

Blanca

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
I think it was way overpriced for what it is.
2018년 5월에 1박 숙박함
답변 제공: gm 님, 2018년 5월 30일
We are sorry you feel that way. However, thank you for staying.....Safe travels

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
No ice machine. No offer to eimburse for ice we had to buy.
2018년 5월에 1박 숙박함
답변 제공: gm 님, 2018년 6월 1일
We are sadden to see you leave a disappointing review because we currently do not have an ice machine. What was all the positive things you experienced on our property during your visit? Thanks for staying. safe travels

6/10 - 괜찮아요

Rodolphe 님, Saint Etienne

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Hôtel à déclasser
Chgt de propriétaires, des tranchées dans tout le parking impraticable. Le gérant nous a dit avoir essayé de nous appeler pour annuler notre séjour la veille et nous a dit nous déduire 4 dollars car il ne pouvait pas nous proposer le petit déjeuner inclus à la réservation. Au final on a payé plus cher que sur la réservation et on a payé très cher 25 dollar 2 malheureuses gauffres et 2 cafés pour pdj le matin au goldie's juste en face. Destination magique mais hôtel qui deçoit. Le reçu c est le ticket de CB. Vous voilà prévenu. Sur 14 hôtels de notre riad il est l un des deux sur lesquels j'emets les plus grandes réserves.
2018년 5월에 1박 숙박함
답변 제공: gm 님, 2018년 6월 9일
thank you for your feed back. We did apologized upon your arrival as we are finishing an upgrade to one of our buildings and ensured you that it would not effect your stay. Please checks you notes as some of the things you discuss is not related to our property as we do not offer waffles, etc. safe travels

2/10 - 너무 별로예요

Jose

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No heat
When I stayed in the room in the winter time the room heat did not work, nor did they have hot water to take a shower.
2018년 3월에 2박 숙박함
답변 제공: gm 님, 2018년 4월 4일
We apologize that you experienced a bad stay however, all our rooms have heaters and we have how water that is recirculated throughout. Foe these reasons we kindly asked that you checked your notes on your stay with us and kindly adjust you feedback as all our rooms are working. safe travels

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 객실의 편안함
Okay place for one night stay
This hotel has been around since 1936 and the rooms are tiny. It’s a room better suited for a one nighter and we stayed three. The tiny bathroom didn’t have any electrical outlet, requiring a lot of creativity for styling your hair. Luckily I carry a power strip with me as the outlets in the room aren’t easy to reach. Other than the bed the only other furniture was a small table that held the lamp. The owner of the hotel offered many helpful tips for places to visit and eat in the area.
2018년 3월에 3박 숙박함
답변 제공: gm 님, 2018년 3월 17일
We thank you for your review. This is a is a historic building and the rooms are not TINY, they are sized from 1936. They also did not have GFIC outlets in 1936 however, we are working with an electrician to be able to provide this feature in the near future.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Find somewhere else to stay.
one of the light fixtures broke while we were there, the heater didn't work all that great and it took more than 3 hours for the room to warm up...but without the blankets we brought for our road trip, we would have froze! Place is small, falling apart and not very nice at all. Sign said new beds...but there is no way our beds were new...they were so uncomfortable. The towels were not white - barely even an off white - almost looked dirty. Parking is poor, rooms are small and ours smelled of must/dirt. The owner did say they were remodeling...at the same time telling us we were given one of the rooms not remodeled...even though we saw NOT one other person there he said they were full????
2018년 1월에 1박 숙박함
답변 제공: gm 님, 2018년 1월 19일
Sorry to read your troubles....however what you described does not seem to be our place. Please review your notes and kindly revise your review to reflect. Feel free to contact us directly ~ thank you

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: gm 님, 2018년 1월 19일
Thank you for your review

8/10 - 좋아요

Dustin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: gm 님, 2018년 1월 19일
thank you for taking the time to leave a review.

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Give yourself a taste of history.
You are stepping back in history here. Depression era tiny rooms including a garage! We found it very interesting imagining the Okies who passed thru w all their belongings packed into a jalopy. Some Depression era pictures on the wall would be good.
2017년 11월에 1박 숙박함
답변 제공: gm 님, 2018년 1월 19일
Thank you for your feedback. Property update: We are currently updating our rooms with new pictures and other improvements.

10/10 - 훌륭해요

Edgar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent! Preis/Leistung unschlagbar!
19.10.2017 - Tolles und sauberes Zimmer! Preis /Leistung seeeehr gut 5*! Preis inkl kostenlosem Parkplatz, inkl Frühstück und schnellem WLAN. Tolle Lage zum berühmten Las Vegas STRIP! Zimmer hatte Kaffe Maschine, Kühlschrank, Save, Haartrockner LED TV und Bügeleisen! ALLGEMEIN hat das Hotel auch sehr leckeres Essen! Wenn wieder Las Vegas dann wieder hier hin! Waren vorher im circus circus zum höheren Preis, schlechter Lage und viel bei weitem nicht so sauber!
2017년 10월에 1박 숙박함

8/10 - 좋아요

anja 님, minden

좋아요: 직원 및 서비스, 객실의 편안함
Helpful Nice location for breakfast Big rooms Familiar
2017년 10월에 1박 숙박함
답변 제공: gm 님, 2017년 11월 12일
thank you for taking the time to leave a kind review and for staying with us. cheers

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Misleading pictures of hotel
The Expedia listing erroneously (?) shows the hotel next door (The Lodge), which has a nice log cabin look. The Grand Motel is not nearly as nice looking on the outside, which was disappointing. Don't make the mistake we made by trying to check into The Lodge, based on the Expedia pictures. The room was clean and the beds were comfortable. There is no place to put bathroom items in the bathroom, and the heating/AC unit did not seem to turn off until the temperature was very different than the setting on the thermostat.
2017년 10월에 1박 숙박함
답변 제공: gm 님, 2017년 11월 12일
We are sorry to hear you were dissatisfied. We have not heard of any of your issues. The photos are correct on the web site. Our units are properly working. Next time, please talk to us in person so we may look at the problem and correct it for you. Safe travels

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Authentic Motel on Route 66
Authentic motel on Route 66. Comfortable beds, great service. Walking distance to everything.
2017년 10월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
有点失望
浴室窗户关不上;靠垫开裂;停车场狭小;早餐简单;Rich(前台)很热情。
2017년 9월에 1박 숙박함

8/10 - 좋아요

Timo

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2017년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

It was rated 2 stars, but I would only give it 1 star. It was very old, the room was very plain, but it did have a refrigerator and a good tv. We have stayed in several 2 stars before, and they were much nicer than this. The host was very helpful, though, so I'd give him 2 stars.
2017년 9월에 1박 숙박함
답변 제공: rich 님, 2017년 11월 12일
wow, thanks for the kind review. please research what lodging star ratings mean. It is old as it is the first motel built in Williams. Yes it is clean. Thank you for staying and work on leaving nice reviews.... cheers

8/10 - 좋아요

Risa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Grand Canyon
We really appreciated that the owner gave us tips on enjoying the town and the Grand Canyon.
2017년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
the owner was trying to clean it up. he even parked my motorcycle under a car port to keep it dry. not a fancy hotel but clean.
2017년 9월에 2박 숙박함
답변 제공: rich 님, 2017년 11월 12일
Thank you for your review. Not sure what you mean trying to clean it up? safe travels

10/10 - 훌륭해요

Cassandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 1박 숙박함

8/10 - 좋아요

Walkman 님, Prescott, AZ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to where you need to be in Williams.....
Very nice and accommodating, excellent host! Nice charming older hotel, well kept and maintained,,,,,
2017년 8월에 1박 숙박함
답변 제공: ~gm 님, 2017년 9월 2일
We have a great staff who takes a lot of pride in cleaning the rooms for our guest and we are glad you got to enjoy the cleanliness of our rooms. Thank you for your review. Safe travels ~ cheers

8/10 - 좋아요

Lorraine 님, Pottsville, NSW

좋아요: 청결 상태, 직원 및 서비스
Quaint very old motel, beautifully renovated.
Basic accommodation but spotlessly clean and very comfortable, and very inexpensive. Host Rich is very attentive and does an excellent job of making sure you are comfortable - but don't take his advice on where to eat. The restaurant he recommended was expensive and terrible, and didn't honour the discount voucher he gave us.
2017년 8월에 2박 숙박함

10/10 - 훌륭해요

Romeo 님, New Orleans

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old West with modern accommodation
I was very impressed with the area knowledge of Rich, the owner. He was extremely professional, gregarious friendly, accommodating, and very helpful. What has been advertised is what you get and more. Whenever I go back to Grand Canyon, I will definitely stay there again.
2017년 8월에 1박 숙박함
답변 제공: ~gm 님, 2017년 9월 2일
We thank you for the nice review and we look forward to your return. It was a pleasure to meet you. Upon your return, you then can enjoy the additional upgrades we are working on. Safe travels.

10/10 - 훌륭해요

Teresa Logue

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a nostalgic hotel located walking distance from all the shops and restaurants in "old town" Williams. Had a great stay!
2017년 8월에 1박 숙박함
답변 제공: rich 님, 2017년 9월 2일
We would like to thank you for choosing to stay with us. We are glad you enjoyed your stay here and the town of Williams. Safe travels. Come back and visit

8/10 - 좋아요

Jessica Vaughan 님, Phoenix, AZ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Give It A Chance. Historical Building.
This building was the first ever hotel in Williams. It is on the National Register of Historic Places and has a plaque on the outside wall. It has a great story that's part of the town's history, so if you're looking for something experiential, you will definitely get that here. The owner is very personable and knows a lot about the town, the building, and the area. The hospitality is exceptional. The building is very old and may not have as many modern amenities or feel as a newer franchise, but they are in the process of making more improvements, and I found this hotel had a more local feel compared to the big chains that maybe can't keep up with their housekeeping like they should. The rooms are small, but that's part of its history. However, they are VERY clean and they're not all on top of each other, so the rooms are very quiet. Not even noise from the street. The bed was very comfortable and we slept good and hard. The bathroom is clean. I've stayed in more expensive hotels that weren't as clean. No mystery stains on the towels or linens. No unpleasant smells. No dust or dirt. Hardwood floors take the mystery out of carpet. I walked around barefoot and my feet stayed clean. Nice little patio in front of each room with chairs. Bedside charging outlets. LCD TV. Micro & Fridge. Beautiful lilac, snapdragon, & blue spruce flowerbeds. Minutes walk from shops & restaurants.
2017년 8월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 3박 숙박함
답변 제공: rich 님, 2017년 9월 2일
Thank you for rating your stay here with us. Safe travels

10/10 - 훌륭해요

Mei-Ling

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cute, comfortable, clean.
This is a historical motel in a historical town. The rooms are dated (as is expected for a historical motel), but they have new mattresses, clean wood floors, and a clean bathroom. Everything is walking distance in the cute town with food, shops, and entertainment. Best of all- the owner is super friendly and helpful. If you're visiting Flagstaff or Grand Canyon, this is a comfortable and affordable place to stay. Definitely recommend.
2017년 7월에 1박 숙박함
답변 제공: rich 님, 2017년 8월 5일
Your review is greatly appreciated. We are so happy that you enjoyed your experience here at the motel and Williams. We have scheduled additional updates to the motel here in the near future. Come back and see us. Safe travels

6/10 - 괜찮아요

Steven

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
An ok clean room in Williams AZ
Rooms were clean and beds were new and comfortable it was the first hotel built there and you can tell it could use some updates no shelves to put things on, no couch, table in kitchenette was way small not good for larger people to sit at the guy at the front desk was very friendly and very informative the continental breakfast was good we just needed a place to sleep and clean up and this place did the job overall our stay there was ok but i wouldn't pick it on purpose again. But it is a piece of history in Williams and the price was reasonable
2017년 7월에 3박 숙박함
답변 제공: rich 님, 2017년 8월 5일
We are glad to hear you enjoyed the beds and the room was clean. We work really hard to satisfy our guest. We are receiving new shelves this week which will be installed in the bathrooms. The room size is from 1936 and does not allow enough room for a couch and the kitchenette can not accommodate a table. However, there is out door chairs and table to enjoy. Sorry to hear that you would not pick us again. You did mention upon check out that everything was great, I would have loved to talked to you then. safe travels

6/10 - 괜찮아요

Traci

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Room was small but clean. There were no outlets in the bathroom and only one usable outlet in the bedroom. There was a small fridge and a microwave. It is in a great location within walking distance to restaurants, bars and gift shops.
2017년 7월에 2박 숙박함
답변 제공: rich 님, 2017년 8월 5일
We explained that we are working with an electrician to install an outlet in the bathroom. There were no GFIC outlets in 1936 and this is no easy feature to install. Thank you for staying. safe travels.

8/10 - 좋아요

Chris

좋아요: 청결 상태, 직원 및 서비스
Manager was very helpful and gave some great advice on Route 66. If you are traveling on Route 66 and are looking for a place to stay that preserves that nostalgic feel, this is the place. Thank you for a wonderful experience!
2017년 7월에 1박 숙박함
답변 제공: rich 님, 2017년 8월 5일
thank you for a kind review. Sounds like you really enjoyed your stay. That is GREAT!!! safe travels

8/10 - 좋아요

danny L.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 3박 숙박함
답변 제공: rich 님, 2017년 7월 29일
Thank you for staying with us and for rating your stay. safe travels

8/10 - 좋아요

Anton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 1박 숙박함
답변 제공: rich 님, 2017년 7월 29일
Thank you for staying with us and for rating your stay. safe travels

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Don't choose this one!
We drpve aesu and forfeited fhe fee It smelled like it hadn't been open in months, the comforters were stained and dirty, there were no screens on the windows so we couldn't air it out. Worst mptel ive ever stppped at!
2017년 7월에 1박 숙박함
답변 제공: rich 님, 2017년 7월 29일
Vi takker for at du bor og for å forlate en anmeldelse, men vi ber deg om å sjekke notatene dine som du kan være forvirret om fakta av motell og å revidere din vurdering av motell. Vi har vindusskjermer på alle vinduer, ettersom dette kreves av fylket. Vi vasker alle dyner på en tidsplan og etter behov i mellom. Vi oppfordrer i fremtiden til å snakke med personalet om dine bekymringer / problemer, så vi har mulighet til å rette opp det. Hvis du ikke snakker med staben eller la navnet ditt være på anmeldelsen, kan vi ikke se nærmere på dette fordi vi ikke kan bekrefte anmeldelsen din. Hvis du vurderer er riktig, og hvis du hadde snakket med oss, kunne vi ha hjulpet deg med dine problemer. Vi inspiserte alle rommene og vi så ikke de samme problemene som du oppgir. Trygge reiser

8/10 - 좋아요

Bud

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 1박 숙박함
답변 제공: rich 님, 2017년 7월 15일
Thank you for staying with us. Have a safe travel

10/10 - 훌륭해요

Chris 님, New Mexico

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A bit of History
A very fun hotel to stay in. It is a historical hotel in Williams, built in the 1930's. Clean, simple and enjoyable. The rooms still use a key to open, not a card, and the clerk walks you to your room instead of just telling what number you are in. Friendly staff with knowledge of the surrounding area. Willing to recommend somewhere to eat or places to stop and see.
2017년 7월에 2박 숙박함
답변 제공: gm 님, 2017년 7월 12일
We thank you for taking the time to leave a review and your experience at our motel and the town of Williams. We work hard to ensure that you will enjoy your stay with us. Come back and see us as we are always making new improvements everyday. Safe travels and come back and see us!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The owner was very friendly and had lots of wonderful restaurant recommendations.
2017년 6월에 1박 숙박함
답변 제공: rich 님, 2017년 7월 12일
We are glad that you enjoyed our motel and had a memorable time in Williams. We wish you a fun and safe travel.

10/10 - 훌륭해요

Christi 님, Mesa, AZ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
STAYING HERE FROM NOW ON
We love this place! The beds are new and very comfortable! (This is not the case at any of the other places we've stayed at in Williams). Very clean rooms. Friendly, homey atmosphere. One of our favorite parts was the private patio with table and chairs in front of each room. The owners are fabulous. Very helpful with lots of info on area attractions, restaurants, and history. It's right on Route 66- walking distance to shopping, restaurants, and the nightly gunfight shows. Only a 5-10 minute drive to Bearizona, the Grand Canyon Deer Farm, and the Grand Canyon Railway. This was the first motel in Williams and the new owners are doing a great job bringing it back to its glory days.
2017년 7월에 3박 숙박함
답변 제공: gm 님, 2017년 7월 12일
It was a pleasure to have you and your family stay with us for a few days. I think our kids had lots of fun over the 4th of July. My son says bring back the DUCK.....lol. We look forward to future stays from you. Thank you for taking the time and leaving such a wonderful review of the motel and Williams. When you need a cooling from the heat of Phoenix come and see us!

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2017년 6월에 1박 숙박함
답변 제공: rich 님, 2017년 7월 10일
Thank you for your review and staying at our motel. We are glad you enjoyed your stay here. Come back and visit.... safe travels

8/10 - 좋아요

N 님, Las Vegas, NV

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not your average "Motel"
I had high hopes but low expectations from this 1937 "vintage" motel. After reading previous reviews I decided to give it a try. My kids and I were pleasantly surprised - our room was clean and comfortable. The continental breakfast was much more than expected from this little place - bagels, muffins, toast, yogurt, coffee, juice and cereal. A giant improvement over the prepackaged sweet roll and apple we had from a competitor down the block on our last visit. If you are expecting the Hilton, stop elsewhere. If you are ready to step back in time, have a good nights sleep and a good breakfast then this is your place!
2017년 6월에 1박 숙박함
답변 제공: gm 님, 2017년 7월 1일
We thank you for staying and bring this issue to our attention. The fan must be off balanced and there are safety connections which prevents it from falling. It is always best to discuss any issues or concerns with the property so we may address it immediately. We strive to provide a nice, safe and enjoyable place to stay. Safe travels

8/10 - 좋아요

mendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 6월에 1박 숙박함
답변 제공: rich 님, 2017년 6월 26일
Thank you for staying with us. We work hard to try to please all our guest. Safe travels.....gm