외관

티슬 런던 피카딜리 여행 후기

4 out of 5
티슬 런던 피카딜리
Coventry Street, London, England

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 499개" "
평점 8 - 좋아요. 1003개 이용 후기 중 358개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 87개" "
평점 4 - 별로예요. 1003개 이용 후기 중 35개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 24개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Seung Seok

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
피카딜리 서커스라는 완벽한 위치를 보장 받음과 함께 현대적이고 매우 깨끗한 룸 상태도 손에 꼽을 수준입니다. 침대, 화장실 등도 훌륭합니다.
답변 제공: Reception team 님, 2023년 3월 9일
Dear Seung,Thank you for your review.We are pleased that you found the hotels location so convenient during your visit to London and that the team looked after you during your stay.We do hope to welcome you back to the hotel again in the future.Kind regards,

10/10 - 훌륭해요

Won

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 8박 숙박함
답변 제공: Wiktoria 님, 2021년 9월 26일
Dear Won, Thank you for your review. I am glad to hear you had a great stay with us. We hope to see you again soon! Kind regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
번화한 곳에 묵고싶은 분들께 추천합니다.
완전 번화가에 있어서 밤에 다니기도 안전하고 좋아요! 소호나 차이나타운도 아주 가깝고 유명한 관광지들도 거의 걸어다닐 수 있습니다. 하지만 4성급 호텔의 룸컨디션인지는 잘 모르겠습니다. 방도 좁은 편이구요. 위치만 보고 다니기 편하고 밤에도 사람 많은 곳을 고르신다면 추천드립니다.
2020년 1월에 3박 숙박함
답변 제공: Tembo M. Guest Relations Manager 님, 2020년 2월 4일
Dear Anonymous, Thanks you for you review. We are happy to read that you enjoyed our central location. We look forward to welcoming you. Kind Regards,

8/10 - 좋아요

Chul woo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
위치 좋음
위치 좋은데 방이 너무 작습니다. 로비도 없고요
2020년 1월에 2박 숙박함
답변 제공: Tembo M. Guest Relations Manager 님, 2020년 2월 4일
Dear Chul Woo, Thank you for your review on your recent stay with us. We are glad to read that you enjoyed our central location. We do offer a variety of room size, please feel free to visit our website for the best value offers next time you plan to visit us. We look forward to welcoming you in the near future. Best Regards,

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
주요 관광지가 호텔에서 너무 가까워서 좋았습니다. 지하철역도 가까워 여행하기에는 더할 나위 없이 좋은 숙소입니다.
2019년 9월에 5박 숙박함
답변 제공: Sam Y 님, 2019년 9월 25일
Dear Anonymous, Thank you for your review on your recent stay with us. I'm glad to see you enjoyed your stay with us. We do hope to welcoming you back in our hotel in the near future. Kind Regards, Sam Y - Front Of House Manager

10/10 - 훌륭해요

Kichul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 2박 숙박함
답변 제공: Sarah M 님, 2019년 7월 24일
Dear Kichul, thanks for the great feedback you left. We really hope you will come back to visit us. Best wishes Sarah M Guest Relations Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 1박 숙박함
답변 제공: Paul D 님, 2019년 2월 12일
Dear Anonymous, Thank you for your great review and we hope to welcome you back in the near future. Kind regards, Paul D

10/10 - 훌륭해요

Jinbin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very nice and clean room in a perfect spot in the city!
2019년 1월에 4박 숙박함
답변 제공: Paul D 님, 2019년 2월 4일
Dear Jinbin, Thank you for your great review. Please do come back and visit us again in the near future. Kind regards, Paul D

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
청결도가 아쉽네요
조식은 가성비가 좋았습니다. 그러나 침대 시트를 안 갈았던건지 리모콘을 찾는데 침대 이불과 시트 사이에 넣어놓았던 전날 밤 위치 그대로 리모콘이 들어있더군요. 매일 시트를 새걸로 갈지 않는 것 같더군요
2018년 10월에 3박 숙박함
답변 제공: Tatiana 님, 2018년 10월 29일
Dear Valued Guest, Thank you for your review. We are glad you had an overall good stay with us and you enjoyed our Full English breakfast. We do change bed linen every alternate day and refresh the room every day, but we can change them more often upon request. We do hope to welcoming you back in our hotel in the future. Kind regards, Tatiana

10/10 - 훌륭해요

Marielle

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 3박 숙박함

8/10 - 좋아요

MASAMICHI

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
清潔です。ただ設備はやや貧弱。それを補ってあまりある利便性。どこに行くのも便利。ナショナルギャラリーもバッキンガム宮殿も徒歩圏。スーパーも近くにあります。短い滞在にはピッタリ。おすすめです。
2024년 4월에 2박 숙박함
답변 제공: Md Didar Alam 님, 2024년 4월 12일
親愛なる正道、貴重なご意見ありがとうございました。素晴らしいご滞在をありがとうございました。今後、満足のいくサービスを提供する機会をまたお与えいただければ幸いです。

10/10 - 훌륭해요

Simon

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel in the theatre district.
2024년 4월에 1박 숙박함
답변 제공: Pierluigi - Front Office Manager 님, 2024년 4월 8일
Dear Simon,Thanks for this great review! I am happy to hear that your stay was great and I hope to see you soon for another great experience!Kind Regards,Pierluigi

4/10 - 별로예요

Taina

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We arrived at the hotel on the first night and found no shampoo or body soap in our bathroom. We had to use hand soap instead. It was very frustrating.
2024년 3월에 3박 숙박함
답변 제공: Pierluigi - Front Office Manager 님, 2024년 4월 8일
Dear Taina,Thanks for your review. I am sorry to hear that your stay was disappointing. Our team at Front Desk is 24/7 and always happy to assist you with your enquiries. I hope they gave you assistance. I am confident this situation will not occur again in the future, and I hope to welcome you back to show you the true standards of our property.Sincerely,Pierluigi

8/10 - 좋아요

camilla

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
it is a 4 star hotel, has no minibar, has no restaurant or coffe shop that works later in the evening, no room service. If you want some roomservice it is by the coffeshop Costa. Do not understand the 4 stars. Anyway, rooms are ok but small, the location of the hotel i very good. Bathroom is tiny, very very small. Not a lot of soap there, no lotion, nothing more than handsoap, an empty showersoap and a hair conditioner. For the location it is worth a 4 star but otherwise it's a 3 star hotel.
2024년 4월에 4박 숙박함
답변 제공: Pierluigi - Front Office Manager 님, 2024년 4월 8일
Dear Camilla,Thanks for this review. I am glad to hear that your experience was nice and I am sorry to hear that you found the room disappointing. Unfortunately, not all our categories feature a minibar as no essential requirement for our rooms, and the team at the front desk is always happy to assist you with your enquiries. Regardless, I hope to welcome you back for another pleasant experience in London.Kind Regards,Pierluigi

10/10 - 훌륭해요

Angelika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Die Lage der Unterkunft ist perfekt. Direkt an der U-Bahn Station Piccadelly Circus. Viele Sehenswürdigkeiten auch zu Fuß erreichbar. Personal des Hotels sehr zuvorkommend. Würde jederzeit wieder dort hingehen.
2024년 3월에 4박 숙박함
답변 제공: Didar 님, 2024년 3월 30일
Liebe Angelika, vielen Dank für dein Feedback. Wir freuen uns sehr zu hören, dass Sie einen wunderbaren Aufenthalt bei uns hatten. Wir freuen uns auf Ihren Besuch

10/10 - 훌륭해요

Helgi

2024년 3월에 3박 숙박함
답변 제공: Md Didar Alam 님, 2024년 4월 12일
Dear Hegli, Thank you for your valuable feedback. It is my pleasure to hear that you had wonderful stay with us. Thank you for such a score. We are looking forward to seeing you soon.

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was lovely and very quiet despite the central lication, it was perfectly located for theatres and restaurants
2024년 3월에 1박 숙박함
답변 제공: Natallia 님, 2024년 3월 24일
Dear Karen. Thank you for your feedback. I am happy to hear that you enjoyed our fantastic location. We are looking forward to seeing you soon. Kind regards, Natallia

10/10 - 훌륭해요

Luca

단체 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un’ottima esperienza. Situato nel cuore del centro, a 2 passi da Leicester Square e Piccadilly Circus, l'hotel offre una posizione ideale per esplorare la città, vicino a numerose linee autobus e alla Piccadilly Line. La camera (tripla) era all’ultimo piano ed era davvero spaziosa, confortevole e insonorizzata davvero bene. Il personale è stato davvero gentile e disponibile; quando ho avuto un problema con la corrente elettrica durante la notte, mi hanno prontamente sistemato in un'altra stanza in modo che potessi utilizzare il phon e i caricatori senza alcun disagio. Il rapporto qualità-prezzo è vantaggioso, considerando la posizione centrale e la modernità dell'hotel. La pulizia delle camere è ok, garantendo un soggiorno confortevole e piacevole. Consiglio vivamente l'Hotel Thistle Piccadilly a chiunque cerchi un alloggio conveniente e di qualità a Londra.
2024년 3월에 3박 숙박함
답변 제공: Didar 님, 2024년 3월 15일
Caro Luca, Grazie per il tuo feedback in merito al tuo recente soggiorno con noi. È un piacere per me sapere che ti è piaciuto il tuo soggiorno con noi. La nostra prima priorità è rendere felice ciascuno dei nostri ospiti e rendere il loro soggiorno degno di nota. Non vediamo l'ora di rivedervi. Cordiali saluti, Md Didar Alam

8/10 - 좋아요

Duane 님, Calgary

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very handy to the West End theatres and restaurants. Perfect location!
2024년 2월에 4박 숙박함
답변 제공: Rachid 님, 2024년 3월 5일
Dear DuaneI am delighted that the team went out of their way and contributed to a great stay in London.

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice budget hotel at the right price.
2024년 2월에 1박 숙박함
답변 제공: Rachid 님, 2024년 3월 5일
Dear AndrewIt is great to read that you had an enjoyable stay with us and we look forward to welcoming you back in the near future!Kind of regards

6/10 - 괜찮아요

Marcela

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Location is the best. However staff was not that helpful, neither kind, while check in and check out. They never clean the room. A little bit noisy.
2024년 2월에 2박 숙박함
답변 제공: Pierluigi - Reception Team 님, 2024년 2월 26일
Dear Marcela,Thanks for your review. I am glad to hear that you enjoyed our location. However, I am sorry to hear that the staff was not up to standards, and I hope to welcome you back to show you the real standards of our team.Kind Regards,Pierluigi

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was in a great location, the room amenities were adequate.
답변 제공: Pierluigi - Reception Team 님, 2024년 2월 26일
Dear John,Thanks for your superb score! I am happy to hear that you enjoyed our amazing location, and we look forward to welcoming you back for another exceptional experience.Kind Regards,Pierluigi

8/10 - 좋아요

Julie 님, lansing

2024년 1월에 5박 숙박함
답변 제공: Natallia 님, 2024년 3월 24일
Thank you for your feedback. I am happy to hear that you enjoyed our fantastic location. We are looking forward to seeing you soon. Kind regards, Natallia

6/10 - 괜찮아요

Lucy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Bed shook every time someone moved and pillows were awful lumpy and other flat. Extremely clean room and bathroom. Great location.
답변 제공: KS 님, 2024년 2월 2일
Dear Lucy Thank you for your staying at Thistle Piccadilly HotelI am great to hear that you found the hotels location so convenient during your visit to London.I am sorry that we did not meet all of your expectations.

8/10 - 좋아요

Nakagomi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are a little more spacious than average in central London
2024년 1월에 2박 숙박함
답변 제공: KS 님, 2024년 1월 28일
Dear NakagomiIt is always a pleasure knowing that our guests are satisfied with our services and facilities.

10/10 - 훌륭해요

PAMELA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is at the heart of it all. Situated in between Piccadilly and Trafalgar means you can get to most things in the heart of London easily. Highly recommend for location alone, but room was nice and staff were great. We were on the 7th floor (top) and had great views and no noise, which was surprising because it’s a busy corner.
2024년 1월에 4박 숙박함
답변 제공: Md Didar Alam 님, 2024년 1월 19일
Dear Pamela, Thank you so much for your time to write your feedback regarding your stay with us at Thistle Piccadilly. It is my pleasure to hear that you had wonderful stay with us. Specifically, you liked the room and the amenities inside the room. And you found our hotel in convenient place where all facilities are nearby your hand. It is great to hear that our staff was amazing. We will appreciate you if you come back again and get another superior experience with us. We cannot wait to see you with us once again. Best regards,Md Didar Alam

6/10 - 괜찮아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Right in the centre of the buzzing west end. Good hotel, not so grand as the publicity photo but functional for a London break. Would recommend.
2024년 1월에 2박 숙박함
답변 제공: Md Didar Alam 님, 2024년 1월 26일
Dear David, Thank you for your valuable feedback. It is really great to hear that you found our location in great and convenient place. We will appreciate if you come back once again to have another great experience with us. We are looking forward to seeing you soon. Best regards, Md Didar Alam

8/10 - 좋아요

J

2024년 1월에 1박 숙박함
답변 제공: Md Didar Alam 님, 2024년 1월 26일
Dear Guest, We really appreciate for your valuable feedback regarding your recent stay with us at Thistle Piccadilly. I am glad to read that you had a great stay with us and that you were happy with the hospitality of the team. It is always a pleasure knowing that our guests are satisfied with our services and facilities.We look forward to welcoming you back to the hotel many times again in the future.Best regards, Md Didar Alam

8/10 - 좋아요

A

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Observations.
The shower door did not close fully so water went all over the floor after shower. Disappointed that the hotel still advertises a bar resteraunt even though they no longer have either.
2024년 1월에 2박 숙박함
답변 제공: Md Didar Alam 님, 2024년 1월 10일
Dear A, We really appreciate your for your time to provide your valuable feedback regarding your recent stay with us at Thistle Piccadilly. I regretfully feel sorry that you did not enjoy your stay with us. Specially, you had to face maintenance issue during your stay. Please accept my sincere apologies for the inconveniences caused. On top of that, regarding the advertisement on our website about bar, I have already taken a note and will pass it to higher management to resolve the issue. I will appreciate you if you give us another chance to meet your expectation. We are looking forward to seeing you soon.

8/10 - 좋아요

David

2024년 1월에 1박 숙박함
답변 제공: Md Didar Alam 님, 2024년 1월 26일
Dear David, We really appreciate for your valuable feedback regarding your recent stay with us at Thistle Piccadilly. I am glad to read that you had a great stay with us and that you were happy with the hospitality of the team. It is always a pleasure knowing that our guests are satisfied with our services and facilities.We look forward to welcoming you back to the hotel many times again in the future.Best regards, Md Didar Alam

10/10 - 훌륭해요

Christian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mitten drin statt nur dabei! 8-)
2024년 1월에 1박 숙박함
답변 제공: Rachid 님, 2024년 1월 8일
Dear ChristianIt is great to read that you had an enjoyable stay with us and we look forward to welcoming you back in the near future!Kind of regards

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Rachid 님, 2024년 1월 8일
Dear DavidIt is great to read that you had an enjoyable stay with us and we look forward to welcoming you back in the near future!

8/10 - 좋아요

Christine

가족 여행
Reception was really friendly, room looked lovely. Not very comfortable beds or pillows. Air conditioning very noisy!
2024년 1월에 1박 숙박함
답변 제공: Rachid 님, 2024년 1월 8일
Dear ChristineIt is great to read that you had an enjoyable stay with us and we look forward to welcoming you back in the near future!

8/10 - 좋아요

Meghan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property and room was clean and the staff was friendly. For being in the middle of the circus, I didn't hear any street noise. It's also a central location.
답변 제공: Rachid 님, 2024년 1월 8일
Dear MeghanIt is great to read that you had an enjoyable stay with us and we look forward to welcoming you back in the near future!

10/10 - 훌륭해요

Shun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is perfect. Staff are all friendly and helpful. Room is far better than I expected. I fully recommend this hotel. I will stay again in the future.
2023년 12월에 4박 숙박함
답변 제공: Md Didar Alam 님, 2024년 1월 7일
Dead Shun, We really appreciate you for your valuable feedback regarding your recent stay with us at Thistle piccadilly. We are absolutely delighted to hear that you enjoyed your stay with us and had a wonderful moment with us. Specially, you are happy with our customer service and the room was above your expectations. We are so happy to hear that you are willingly to come for another great experience. We are looking forward to seeing you soon.

2/10 - 너무 별로예요

oceane

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함
답변 제공: Md Didar Alam 님, 2024년 1월 26일
Dear Oceane, I am sorry to read that you had an unsatisfactory stay and experienced the mentioned issues. This is very disappointing feedback and I will formally investigate the room you stayed in.If you would consider coming back to us, please contact us directly and we will ensure your stay is a better one overall and that you are compensated for your experience.Kind regards, md Didar Alam

10/10 - 훌륭해요

Yvonne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location
2023년 12월에 5박 숙박함
답변 제공: KS 님, 2023년 12월 29일
Dear Yvonne Thank you for stay at thistle Piccadilly hotel I am delighted to read that you found the hotel location so convenient during your visit to London.

6/10 - 괜찮아요

Florim

연인과의 여행
좋아요: 직원 및 서비스
2023년 12월에 5박 숙박함
답변 제공: Md Didar Alam 님, 2024년 1월 26일
Dear Florim, Thank you for your review of your stay at Thistle Piccaddily. I am sorry to read that you had a less than satisfactory experience and apologise for any inconvenience caused. We will take your feedback on board and address these issues to ensure the standard does not fall short again.If you would be willing to return, please contact us directly and we will do our best to ensure your stay is a better one. Best regards, Md Didar Alam

10/10 - 훌륭해요

Amit

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, clean, spacious for Americans
답변 제공: Rachid 님, 2024년 2월 23일
Dear GuestI am delighted that the team went out of their way and contributed to a great stay in London.

8/10 - 좋아요

Mikko

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Erittäin loistava sijainti
2023년 12월에 3박 숙박함
답변 제공: KS 님, 2023년 12월 29일
Dear MikkoI am delighted to read that you found the hotels location so convenient during your visit to London.

10/10 - 훌륭해요

Danielle 님, Bradford

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed!!! Quiet and very clean, staff helpful and accommodating as I’m a light sleeper my initial room was near elevator and more than happy to re accomodate me. VIP upgraded room too for my gold membership.
2023년 12월에 1박 숙박함
답변 제공: Management Team 님, 2023년 12월 7일
Dear Danielle,Thank you for taking the time to share your wonderful experience with us! We're delighted to hear that you found our accommodations quiet, clean, and conducive to a good night's sleep. It was our pleasure to assist in ensuring your comfort by re-accommodating your room away from the elevator. We value your loyalty as a Gold member and are thrilled that you enjoyed the VIP upgraded room. We look forward to welcoming you back for another exceptional stay in the future.Warm regardsL/Ourafil Management Team

10/10 - 훌륭해요

Magali

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is perfectly located and very clean. The staff are amazing, extremely nice and helpful, especially Ashmid at the reception who offered us a complimentary breakfast on our last day. We will definitely choose this hotel again on our next stay in London
2023년 12월에 2박 숙박함
답변 제공: Management Team 님, 2023년 12월 7일
Dear Magali,Thank you for your fantastic review! We're thrilled that you found our hotel's location convenient and our facilities clean. It's delightful to know that our staff, particularly Ashmid, left such a positive impression by providing exceptional service and a complimentary breakfast to enhance your stay. We're honored by your loyalty and can't wait to welcome you back for another wonderful experience during your next visit to London.Warm regardsL/Ourafil Management Team

6/10 - 괜찮아요

Sian

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Md Didar Alam 님, 2024년 1월 26일
Dear Sian,Thank you for your review of your stay at Thistle Piccadilly. I am sorry to read that you had a less than satisfactory experience and apologise for any inconvenience caused. We will take your feedback on board and address these issues to ensure the standard does not fall short again.If you would be willing to return, please contact us directly and we will do our best to ensure your stay is a better one.

8/10 - 좋아요

Gunilla Helén

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Läget helt perfekt, promenadavstånd till det mesta. Fräscha bra, rum med bra badrum. Bra frukost.
2023년 11월에 3박 숙박함
답변 제공: Management Team 님, 2023년 11월 29일
Dear Gunilla Helén,Thank you for choosing to stay with us and for sharing your positive feedback. We're delighted to hear that you found our location perfect, within walking distance of many attractions. We're glad you enjoyed our well-maintained rooms, excellent bathrooms, and our breakfast offerings. We hope to welcome you back for another great stay soon!Warm regardsL/Ourafil Management team

6/10 - 괜찮아요

Dana

좋아요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Md Didar Alam 님, 2024년 1월 26일
Dear Dana, Thank you for your review of your stay at Thistle Piccadilly.I am sorry to read that you had a less than satisfactory experience and apologise for any inconvenience caused. We will take your feedback on board and address these issues to ensure the standard does not fall short again.If you would be willing to return, please contact us directly and we will do our best to ensure your stay is a better one.Best regards, Md Didar Alam

8/10 - 좋아요

Christian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Limited hot water in the shower…
2023년 11월에 2박 숙박함
답변 제공: Thistle Piccadilly 님, 2023년 11월 23일
Dear Christian,Thank you for your feedback. We apologize for any inconvenience caused by the limited hot water in the shower during your stay. We'll strive to ensure a more consistent and enjoyable experience for our guests.Warm regards L/Ourafil Management Team

2/10 - 너무 별로예요

Patrick

연인과의 여행, 출장 여행
별로예요: 편의 시설/서비스
I had already paid for a one night stay with Expedia in advance BEFORE arriving at the hotel. at the end of my stay, the day after, the Hotel charged me AGAIN for the same night. I have therefore been double charged. I have asked the hotel to refund me. But no response so far. PLease have the hotel refund me right now.
2023년 11월에 1박 숙박함
답변 제공: Management Team 님, 2023년 11월 30일
Dear Patrick ,We sincerely apologize for the inconvenience caused by the double charge. Our team is actively looking into this issue. Your patience and understanding are greatly appreciated. Rest assured, we'll resolve this matter as swiftly as possible.Warm regards,L/Ourafil Management Team

8/10 - 좋아요

Ingegärd

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 5박 숙박함
답변 제공: Thistle Piccadilly 님, 2023년 11월 23일
Dear Ingegard , Dear Guest,Thank you for your 8/10 rating! We appreciate your feedback and are thrilled you had a positive experience during your stay. We hope to welcome you back for an even better visit in the future.Warm regards,L/Ourafil Management Team

4/10 - 별로예요

Adriana

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Todo está muy viejo en el hotel, el desayuno es muy bueno pero las condiciones de las sillas del restaurante y todo el espacio es terrible
2023년 11월에 2박 숙박함
답변 제공: Management Team 님, 2023년 11월 11일
Dear Adriana,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the breakfast; however, we're sorry to learn about your concerns regarding the overall condition of the hotel, including the restaurant's seating.We take your comments seriously and will address these issues promptly to enhance the overall experience for our guests. Your insights are valuable to us, and we appreciate your candid feedback.We hope to have the opportunity to welcome you back in the future, providing a more enjoyable stay.Warm regards,L/Ourafil Management Team

6/10 - 괜찮아요

Esben

좋아요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Management Team 님, 2023년 11월 11일
Dear Esben,Thank you for the stellar 5/5 rating! We're thrilled to know you had a fantastic experience during your stay with us. We appreciate your support and hope to welcome you back for another outstanding visit.Warm regards,L/Ourafil Management Team