프리미엄룸, 킹사이즈침대 1개, 호수 전망 | 고급 침구, 다리미/다리미판, 유아용 침대, 간이 침대

아메리카스 베스트 밸류 인 폴슨 여행 후기

2 out of 5
아메리카스 베스트 밸류 인 폴슨
49825 US Highway 93 East, Polson, MT

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 427개 이용 후기 중 165개" "
평점 8 - 좋아요. 427개 이용 후기 중 146개" "
평점 6 - 괜찮아요. 427개 이용 후기 중 58개" "
평점 4 - 별로예요. 427개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 427개 이용 후기 중 20개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Shirley

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were pleased with the cleanliness of the room, the friedliness of the cletk, etc.
2024년 2월에 1박 숙박함
답변 제공: ABVI Polson 님, 2024년 3월 5일
Thank you for staying with us and for taking the time to leave a review.

8/10 - 좋아요

Maureen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean and the bed was comfortable. It's an older building but the rooms have been renovated nicely decorated. The staff was lovely and the complimentary breakfast had plenty to choose from. You can park the car and walk everywhere. Great value for location and views.
2024년 2월에 2박 숙박함
답변 제공: ABVI Polson 님, 2024년 2월 19일
Thank you so much for staying with us and for taking the time to share your positive experience with us! We're thrilled to hear that you found our rooms clean, comfortable, and tastefully renovated. Our team takes great pride in providing a warm and welcoming atmosphere. Glad you enjoyed the complimentary breakfast and found a variety of options to choose from. We strive to offer a convenient and satisfying stay for our guests, and it's great to hear that our location and views added value to your experience.We appreciate your kind words and look forward to welcoming you back on your next visit. If there's anything specific you loved or any suggestions you may have, feel free to share – we always aim to enhance our guests' experiences.

8/10 - 좋아요

BRENDA

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Mold in the shower, worse TV in a hotel room we have experienced
2024년 1월에 1박 숙박함
답변 제공: ABVI Polson 님, 2024년 1월 24일
Thank you for staying with us and for leaving us a review. We appoligize for the TV inconvience. Our brand new TV system with our 43” – 55” flat screen Smartcast TV’s uses a WiFi internet streaming system and has more than 1000 channels available to our guests in addition to streaming and device casting. For some reason your TV had disconnected from the WiFi. Our front desk staff is always available to .hlep remedy these kinds of occurances.

10/10 - 훌륭해요

Erin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: ABVI Polson 님, 2024년 1월 24일
Erin,Thank you for staying with us and for taking the time to leave us a review. We hope to see you again soon!

6/10 - 괜찮아요

John

연인과의 여행
좋아요: 직원 및 서비스
Staff was very nice to select a quieter room than our stay on Dec 22. The breakfast was minimal but appreciated. No iron or ironing board. The shampoo/conditioner/body wash was not reachable from the tub, without standing.
2023년 12월에 1박 숙박함
답변 제공: ABVI Polson 님, 2024년 1월 2일
Thank you for staying with us again.We're pleased to hear that our staff accommodated your request for a quieter room, and that you appreciated the minimal breakfast. As noted in our previous review response, irons and ironing boards are always available upon request. The placement of the shampoo and conditioner is pretty standard in all hotels and is intended to meet the needs of the majority of guests.

6/10 - 괜찮아요

John

연인과의 여행
좋아요: 직원 및 서비스
Location of room was quite noisy, however, staff was very nice in promising a quieter location for the return visit. Breakfast was OK but very limited. No iron or ironing board.
2023년 12월에 1박 숙박함
답변 제공: ABVI Polson 님, 2023년 12월 30일
Thank you for staying with us and for sharing your feedback. We apologize for the noise in your room and appreciate your understanding as we work to provide a quieter location for your return visit.We understand your concerns about breakfast; we are currently serving a continental breakfast that most people seem to enjoy. We are expanding our breakfast offering in the Spring. Please note that irons and ironing boards are always available upon request.While we can't control road noise during our refurb project we are working to make our rooms as quite as possible. We are committed to making your stay as comfortable as possible and we value your input and look forward to the opportunity to better serve you during your next visit.

2/10 - 너무 별로예요

Ronald

연인과의 여행, 반려동물 동반 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property neglected to remove the window venter air-conditioning units from the room after the seasonal change. It was snowing in town and quite windy and the frigid breeze continued to blow through the exhuast vent into the room. In addition, the property uses boiler controlled base bosrd heeting, and the boiler system was down. The door to the room also didnt seal properly. We were stuck in town for a handful of days and sleeping in the freezing room for over 100.00 a night was not satisfactory.
답변 제공: ABVI Management 님, 2024년 2월 9일
Thank you for sharing your recent experience. We apologize for the inconvenience caused by the window vented air-conditioning units and the heating issues.Regarding the window vented air-conditioning units, the customer never said anything to our office staff while staying in the room; they were in the room for several night prior and 7 nights total and never said a word. Our maintenance team addresses these issues promptly when actually notified. In regard to the concerns about the cost of the room, we want to assure you that we take all guest feedback seriously and aim to provide a competitive accommodation rate for our area. However, we would like to address the issue concerning your dog chewing up bedspreads; damage that was not reported. We understand that unforeseen incidents can occur, but it's essential for guests to inform the front office about such matters during their stay so that we can address the situation promptly. Unfortunately, we were not made aware of the issue until after your departure.

4/10 - 별로예요

Denis 님, Kalispell

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Easy to find and park. Awesome view of Flathead Lake from room window and front door. Room was clean and partially recently remodeled. However, we both woke up with back aches from the hard bed. Also, don't stay in room 34. Its next to a mechanical room, and there was a small electric motor running, all night long. Didn't get much sleep. I'm sure the other rooms would be ok.
2023년 12월에 1박 숙박함
답변 제공: ABVI Polson 님, 2023년 12월 6일
Thank you for staying with us and for taking the time to share your feedback about your recent stay with us! We're thrilled to hear that you found our location easy to access, the view of Flathead Lake breathtaking, and the cleanliness of the room up to your standards. We appreciate your kind words about the recent remodeling efforts we've undertaken.We're sorry to hear about the discomfort you experienced with the bed. We genuinely value your insights as they help us identify areas for improvement. We want to assure you that our mattresses are of the highest quality and are less than a year old. We’re sorry to hear of the discomfort you may have experienced as we’ve spent a lot of time and money making sure our beds are of the highest quality. Unfortunately, hotel mattresses are designed to accommodate a high percentage of sleepers but don’t meet the needs of everyone.In terms of the motor noise issue, your feedback is invaluable, and we are investigating your concern. We want to ensure that all our guests enjoy a peaceful and restful stay with us.Thank you again for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide you with an improved and memorable experience.

8/10 - 좋아요

LEANN

가족 여행
좋아요: 청결 상태, 직원 및 서비스
We enjoyed our stay. They are doing renovations, it looks like, and it's going to be really nice. Our room was spacious and had everything we needed. It was nice that we didn't have to go a long way to get to our room! It's a ole fashion type we're you can walk into your room from the car. Ours had a little hallway....for the money we paid it was great 😃👍
2023년 11월에 1박 숙박함
답변 제공: APBI Polson 님, 2023년 12월 6일
Thank you for staying with us and for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay and found our renovations promising. It's wonderful to know that your room was spacious, well-equipped, and conveniently located. We appreciate your kind words about our unique setup. We're committed to providing great value for our guests, and we're delighted to hear that you felt it was worth the money. We look forward to welcoming you back for another fantastic stay!

10/10 - 훌륭해요

Teresa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The beds were comfortable. The staff was awesome. The rooms were clean. I diffently will be back.
2023년 11월에 4박 숙박함
답변 제공: ABVI Polson 님, 2023년 11월 20일
Thank you for staying with us! So glad to hear you enjoyed our staff and the beds. We've been working hard to make our facility the best it can be and love getting compliments. We look forward to seeing you again soon!

10/10 - 훌륭해요

Dne

2023년 11월에 2박 숙박함
답변 제공: ABVI Polson 님, 2023년 11월 7일
Thank you for staying with us and for the review! We appreciate your business and hope to see you again soon!

8/10 - 좋아요

Jason

2023년 10월에 2박 숙박함
답변 제공: ABVI Polson 님, 2023년 10월 28일
Thank you for staying with us and for taking the time to give us a review.

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and clean
2023년 10월에 1박 숙박함
답변 제공: ABVI Polson 님, 2023년 10월 27일
Thank yor staying with us and for the kind words. We are working hard to refurbish this beutiful building with a fantastic view. We appreciate you staying with us! Hope to see you again soon!

10/10 - 훌륭해요

Marcia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant Stay
I wanted to stay in a quiet clean place to while I explored the Bison Range to the south of Polson. It was quiet, parking was very convenient, and an assortment of fast food places and restaurants were nearby. On the day I left, I appreciated the free breakfast. It was affordable and I would not hesitate to stay there again.
2023년 10월에 2박 숙박함
답변 제공: ABVI Polson 님, 2023년 10월 23일
Thank you for staying with us! We appreciate your business and your nice review. Glad to hear you enjoyed the quiet rooms and breakfast. The Bison Range is awesome!

10/10 - 훌륭해요

Jacqueline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I don’t remember the name of our check-in person, but she was super friendly and helpful. We got to town around 9 pm, and she was waiting for us and even said if we were to arrive after the lobby closed she would’ve waited past her shift ending. The room was clean, newly renovated, and had a beautiful morning sunset view of Flathead Lake. Definitely would stay here again if we are up this way again!
2023년 10월에 1박 숙박함
답변 제공: ABVI Polson 님, 2023년 10월 20일
Thank you for staying with us and for taking the time to share your experience at America's Best Value Inn in Polson. We are delighted to hear that you had such a positive stay. It's wonderful to know that the check-in process was welcoming and accommodating, even for a late arrival. We're glad you appreciated the cleanliness and the recent renovations in your room, and that the sunrise view of Flathead Lake added to your experience. We look forward to welcoming you back should your travels bring you to the area again. Your kind words are greatly appreciated!

10/10 - 훌륭해요

Alpesh

단체 여행
Amazing Lake view .
2023년 10월에 1박 숙박함
답변 제공: ABVI Polson 님, 2023년 10월 7일
Thank you so much for staying with us and for your review! So glad to hear you got to enjoy our amazing lake view! Hope you can come back soon.

10/10 - 훌륭해요

JOHN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: ABVI Polson 님, 2023년 10월 4일
Thank you for the review John. We appreciate your business!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: ABVI Polson 님, 2023년 9월 23일
Thank you for staying with us! Hope to see you again soon.

10/10 - 훌륭해요

Diana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent reception , friendly, very helpful and cordial. Made us feel so welcome and set the tone for a stay...even gave a wonderful recommendation for a restaurant which we enjoyed so much!
2023년 9월에 1박 숙박함
답변 제공: ABVI Polson 님, 2023년 9월 22일
Diana, Thank you so much for staying with us and for your review! So glad to hear you enjoyed our staff and the restaurant recommendation. Looking forward to seeing you again.

10/10 - 훌륭해요

TED

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful location, but breakfast could have been a little more variety
2023년 9월에 1박 숙박함
답변 제공: ABVI Polson 님, 2023년 10월 7일
Thank you for your review and for staying with us! We appreciate your comment about breakfast as it helps us while we are wokring on expanding our breakfast offering. We will have more varity by early next year. Hope to see you again soon!

10/10 - 훌륭해요

gerald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hidden Jewel
This was a great find for our two day stay in Polson. Friendly staff and newly remodeled rooms made a pleasant stay. Our view room was excellent
2023년 9월에 2박 숙박함
답변 제공: ABVI Polson 님, 2023년 9월 16일
Thank you so much for taking the time to leave us this wonderful review of your stay at Hidden Jewel in Polson! We're thrilled to hear that you had a great two-day experience with us. Our team takes pride in providing friendly and attentive service, and it's delightful to know that you found our newly remodeled rooms to your liking.We agree, the view rooms are indeed excellent, and we're glad you had the opportunity to enjoy them. Your feedback means a lot to us, and we hope to have the pleasure of hosting you again in the future. Safe travels!

10/10 - 훌륭해요

Cathy

가족 여행
좋아요: 편의 시설/서비스
One of our favorite places on our trip! The view of the lake was magnificent, our room was newly renovated, the bed was very comfortable, the amenities were wonderful and the people were friendly and helpful. This motel is currently under renovation but that did not in any way bother us! If we should be so blessed to return to Polson in the future, this is positively our first choice for a place to stay. We would love to see the finished project! Good job you all! 👍
2023년 9월에 4박 숙박함
답변 제공: ABVI Polson 님, 2023년 9월 14일
Thank you so much for taking the time to share your fantastic experience at our motel! We are thrilled to hear that you had such an enjoyable stay with us and that you consider us one of your favorite places on your trip to Polson.We couldn't be happier that you found the view of the lake magnificent and appreciated our newly renovated rooms. It's wonderful to know that you had a comfortable night's sleep on our cozy beds and that our amenities met your expectations. Our team works hard to provide a warm and welcoming atmosphere, and we're delighted that you found our staff friendly and helpful.We truly appreciate your understanding during our ongoing renovations. We can't wait for you to see the finished project when you return to Polson in the future. Your kind words and positive feedback motivate us to continue providing excellent service.Thank you for choosing us as your first choice for accommodation in Polson, and we look forward to welcoming you back soon. Safe travels!

10/10 - 훌륭해요

Silvia

연인과의 여행
좋아요: 편의 시설/서비스
This is a lovely place to stay. Rooms seem to have been recently renovated and have all of the amenities. Front desk clerk was warm and inviting as well as extremely helpful. I would recommend it to everyone travelling through or stay awhile and enjoy the lake Hotel is directly across from the lake and the views are epic.
2023년 9월에 1박 숙박함
답변 제공: ABVI Polson 님, 2023년 9월 14일
Thank you so much for taking the time to share your wonderful experience at our motel. We're thrilled to hear that you found our recently renovated rooms to your liking and that you enjoyed the amenities we offer. Our team takes great pride in ensuring our guests have a comfortable and memorable stay.It's fantastic to know that our front desk clerk left a warm and inviting impression while being helpful throughout your visit. We'll make sure to pass along your kind words to our team member.The views of the lake truly are epic, and we're delighted that you had the opportunity to appreciate them from our convenient location. We appreciate your recommendation to fellow travelers, and we hope to welcome you back for another enjoyable stay in the future.Safe travels, and see you next time!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Older motel, not renovated but clean. The lake view was very pretty and makes the hotel overpriced.
2023년 9월에 1박 숙박함
답변 제공: ABVI Polson 님, 2023년 9월 14일
Thank you for staying with us and for your review. We have renovated 1/3 of the motel and are working on the other parts this winter. Hope to see you again!

8/10 - 좋아요

gerald

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gorgeous view and clean rooms.renovations started on some rooms.
2023년 9월에 1박 숙박함
답변 제공: ABVI Polson 님, 2023년 9월 14일
Thank you for staying with us and for your review. We appreciate your business! We have renovated 1/3 of the motel and are working on the other parts this winter. Hope to se you again!

10/10 - 훌륭해요

Leanne 님, North Reading

2023년 9월에 3박 숙박함
답변 제공: ABVI Polson 님, 2023년 10월 4일
Thank you for staying with us and your review! We are always happy to hear that people enjoyed their stay. Hope to see you again soon.

10/10 - 훌륭해요

Ruth 님, Dearborn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here while visiting family in Polson. Wish we had more time to just enjoy the great view of the lake!
2023년 9월에 1박 숙박함
답변 제공: ABVI Polson 님, 2023년 9월 27일
Ruth,Thank you for staying with us and we hope you had a good visit with family! We appreciate your business and your review. Hopefully you can come visit soon and relax and enjoy the view.

10/10 - 훌륭해요

Angela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was so friendly and helpful. We always appreciate that
2023년 9월에 1박 숙박함
답변 제공: ABVI Polson 님, 2023년 9월 9일
Angela,Thank you so much for staying with us and for the 5 out of 5 review! It's nice to hear our staff is doing a great job and that our guests notice. Thanks again for staying with us and we hope to see you again soon!

6/10 - 괜찮아요

Shane

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
We chose this property because they accepted pets, and it was across the street from the water. Upon check-in, the staff was very friendly and helpful. They recommended several places to eat and let us check in early. The room was clean but very dated. Because we were on the bottom floor due to our pet, the cars are very close to your door and window. (recommend a second-floor room if you can) Because of that the drapes were closed the whole time we were there. No view, and the rooms are very dark. Two annoying things that affected our stay were that the cable was very glitchy and kept freezing, and the only lawn area to take pets was filled with prickly nasty weeds, so taking our dog was unsafe. I could not even walk on it in flip-flops. I give the staff a thumbs up, and the property is not horrible but not great.
2023년 9월에 1박 숙박함
답변 제공: ABVI Polson 님, 2023년 9월 5일
Thank you for staying with us! We just finished a complete remodel of one wing of the motel and are starting work on the wing you stayed in so give us another try next year. We'll check the lawn area and make sure the prickly weeds are removed.

2/10 - 너무 별로예요

Helen

2023년 8월에 1박 숙박함
답변 제공: ABVI Polson 님, 2023년 9월 22일
As you can see from other reviews we are used to getting great reviews. We’re interested to hear your concerns and when you stayed with us.

10/10 - 훌륭해요

Colleen

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view out of our window, water, mountains, WOW!
2023년 8월에 4박 숙박함
답변 제공: ABVI Polson 님, 2023년 8월 26일
Colleen, thank you for staying with us and thank you for taking the time to give us a review! We appreciate your business and love hearing that you enjoyed the awesome views we have from our property. We hope to see you again soon!

10/10 - 훌륭해요

Stephan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is being beautifully renovated and the staff were super friendly and helpful.
2023년 8월에 1박 숙박함
답변 제공: ABVI Polson 님, 2023년 8월 25일
Thank you so much for staying with us and for your nice review. Love your appreciation of our renovation. We hope to see you again soon!

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff and clean
2023년 8월에 3박 숙박함
답변 제공: ABVI Polson 님, 2023년 8월 17일
Robert,Thank you so much for staying with us and for your review! We appreciate your business. Hope to see you again soon!

8/10 - 좋아요

Norma

2023년 7월에 1박 숙박함
답변 제공: ABVI Polson 님, 2023년 8월 15일
Thank you for staying with us,.

8/10 - 좋아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Montana vacation
Had a great time watching the fireworks (7-3-23) and the parade (7-4-23) the next day!! Even our little dog enjoyed himself!! The only real issues we had were the door was kinda hard to open at first and the toilet took longer than we're used to on flushing. Beyond those very minor issues we'd have no problem staying there again......well worth the drive from Oregon, and the views are amazing!!!!
2023년 7월에 2박 숙박함
답변 제공: ABVI Polson 님, 2023년 7월 6일
Thank you for sharing your review! We're thrilled to hear that you had a fantastic time watching the fireworks and attending the parade. It's wonderful to know that even your dog had a great experience. We apologize for the inconvenience you encountered with the door being a bit hard to open initially and the toilet flushing taking longer than expected. We appreciate your understanding and for letting us know so we can address the issues. Your feedback helps us improve.We're delighted that you found your stay worth the drive from Oregon and that you enjoyed the amazing views. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you again for choosing us, and we look forward to hosting you again soon!

10/10 - 훌륭해요

PAUL

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff.
2023년 6월에 1박 숙박함
답변 제공: ABVI Polson 님, 2023년 6월 26일
Paul, thank you for staying with us and for the nice review! We appreciate your business and hope to see you again in the future.

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and quiet. Friendly and helpful staff. Comfortable bed.
2023년 6월에 2박 숙박함
답변 제공: ABVI Polson 님, 2023년 6월 20일
Rebecca, thank you for staying with us and thank you for your review! So glad to hear you had a nice stay and you enjoyed our staff. Hope to see you again soon!

4/10 - 별로예요

Susan L

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The room as shown on Expedia was a lovely room overlooking the lake. When I arrived I was given a room on the main floor looking out on two big trucks and a dumpster. The person at the desk said "sorry, but we have no way of knowing what Expedia offered you. If you look sideways, you can see the lake." I said, "it was simply uacceptable, and she did give me the room across the hall. Still looking out on two big trucks, but lying on the bed, I could see over them. This is false advertising. The room was 20 feet off the main road! I will never book with Expedia again without checking the location in detail first.
2023년 6월에 2박 숙박함
답변 제공: ABVI Polson 님, 2023년 6월 19일
Thank you for sharing your feedback regarding your recent experience at America's Best Value Port Polson Inn. We apologize for the disappointment and inconvenience you encountered with the room allocation.We understand your frustration and acknowledge that the room you received did not meet your expectations as shown on Expedia. We apologize for any miscommunication that may have occurred during the reservation process. Unfortunately, the room that you initially booked was not available due to remodeling. That miscommunication is completely on us and again we are sorry. We understand your disappointment with the room you were moved to and the proximity of the room to the main road and the presence of trucks. We strive to provide a comfortable and peaceful environment for our guests, and we apologize that this aspect fell short of your expectations. Your feedback is valuable to us, and we will take it into account as we continually work on improving our guests' experiences.Your satisfaction is important to us, and we appreciate your candid feedback. We hope you will reconsider staying with us again in the future, and should you decide to give us another chance, we will make every effort to provide you with a more enjoyable stay. If there is anything else we can do to assist you or if you have any further concerns, please feel free to reach out to us directly.

4/10 - 별로예요

Vickie

가족 여행
We had no choice but to book this place, since we had to make an emergency visit to the Polson area for a funeral and nothing else was available on short notice. First of all, there was NO AIR CONDITIONING. Just a fan that went clunk in the night. Later we found out it had frozen up, but nobody told us that when we checked in. The noise around the place was pretty bad. It's right on a busy road and noisy cars like to show off. The room was fine, it was just the lack of AC and the noise that was bad. We will not stay here again if we can avoid it.
2023년 6월에 2박 숙박함
답변 제공: ABVI Polson 님, 2023년 6월 16일
We would like to express our sincere apologies for the inconveniences you experienced during your recent stay at America's Best Value Port Polson Inn. We understand that your visit was due to unfortunate circumstances, and we deeply regret that we fell short of meeting your expectations.We apologize for the lack of air conditioning in your room. It was indeed an unfortunate situation that our air conditioning unit had frozen up. We understand the discomfort this must have caused, especially during a time when you needed a comfortable and peaceful environment. We are currently in the middle of a remodel that includes new AC systems.We continuously strive to minimize noise levels and create a serene atmosphere for our guests. Your feedback will be taken into consideration as we explore ways to address this concern effectively.We sincerely regret that we were not able to provide you with a more pleasant experience during your difficult time. We understand your decision to avoid staying with us again, but we hope you can reconsider in the future. AS we remodel and continue to improve the property, we would appreciate the opportunity to make it up to you and provide you with a stay that meets your expectations.Thank you for bringing these issues to our attention. Your feedback is invaluable as it helps us improve our services and ensure a better experience for our guests.

6/10 - 괜찮아요

Faron

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스
Not a modern motel. Old and worn out.
2023년 6월에 1박 숙박함
답변 제공: ABVI Polson 님, 2023년 6월 15일
Thank you for taking the time to share your feedback regarding your recent stay at Americas Best Value Polson. We appreciate all forms of input, as it helps us identify areas where we can improve our services and enhance the overall guest experience. We are sorry to hear that your stay did not meet your expectations, and we sincerely apologize for any inconvenience you may have encountered.We are in the middle of a complete renovation and understand you stayed in one of our older rooms. We have many room types and configurations as we want to make our facilities available to clients with various budgets and needs. Anytime someone books one of our budget friendly 8 interior no window rooms they are contacted and re-notified they have booked a non-window room and are offered a room with a view. We truly value your feedback as it allows us to improve our services and provide a better experience for our guests. If you would be willing to give us another chance, we would be delighted to welcome you back in one of our lake view rooms on your next visit to Polson.

8/10 - 좋아요

Robert

2023년 6월에 1박 숙박함
답변 제공: ABVI Polson 님, 2023년 7월 6일
Thank you for staying with us and for leaving a review! We look forward to seeing you again soon!

8/10 - 좋아요

Anne

좋아요: 청결 상태, 직원 및 서비스
2023년 5월에 6박 숙박함
답변 제공: ABVI Polson 님, 2023년 5월 31일
Anne, thank you for your review. We appreciate your business. If there is anything we can do in the future to make your stay a 5 let us know.

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: ABVI Polson 님, 2023년 5월 30일
Gary,We appreciate your business. Thanks for staying with us and taking the time to give us a review. Look forward to seeing you again.

10/10 - 훌륭해요

Tom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: ABVI Polson 님, 2023년 5월 27일
Tom, Thank you for staying with us and thank you for the review! We look forward to seeing you again soon!

10/10 - 훌륭해요

Bradley

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, comfortable, and friendly
2023년 5월에 1박 숙박함
답변 제공: ABVI Polson 님, 2023년 5월 22일
Thank you so much for staying with us and for taking the time to give us a review! We hope to see you again soon!

2/10 - 너무 별로예요

Jason

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Booked a room that was supposed to be with a lake view. Ended up in a room with no windows. Feels like a dungeon and extremely loud. Dissapointing!!
2023년 4월에 2박 숙박함
답변 제공: ABVI Polson 님, 2023년 4월 27일
Jason,Thank you for staying with us and sorry you didn’t enjoy your room. You did book a room without a window through Expedia. Per our policy, we sent an email notification through Expedia that you booked a room without a window and gave you the opportunity to change rooms. We have a limited number of windowless rooms that are very popular with some people as they want a very dark room for sleeping. We had plenty of lake view rooms available at the time you stayed.

10/10 - 훌륭해요

Janelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A beautiful property right on the shore of Flathead Lake, Montana
2023년 4월에 1박 숙박함
답변 제공: ABVI Polson 님, 2023년 4월 17일
Janelle,Thank you for staying with us and for your review. So glad to hear you enjoyed your stay. We hope to see you again soon!

10/10 - 훌륭해요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean good value and convenient location. Nothing fancy.
2023년 4월에 2박 숙박함
답변 제공: ABVI Polson 님, 2023년 4월 17일
Thank you for staying with us and for taking the time to give us a review. We hope to see you again soon!

8/10 - 좋아요

Christopher

2023년 4월에 2박 숙박함
답변 제공: ABVI Polson 님, 2023년 5월 5일
Christopher, thank you for staying with us and taking the time to leave us a review. If there is anything we can do to turn your 4 star review into a 5 star review let us know. We hope to see you again soon!

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: ABVI Polson 님, 2023년 4월 11일
Thank you for staying with us and for your review! We appreciate your business!