Dear Shawna,Thank you for taking the time to tell us about your experience at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY. I am sorry that your experience did not meet your expectations. The situation you described regarding the unclean hot tub, thin walls, upkeep of the room and bathroom along with the other issues mentioned is truly regrettable. We are very sorry for your experience. I do hear your suggestions for improvement for the room and surroundings, they will be taken into consideration to make changes to ensure your satisfaction. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Very truly yours,Dannielle Red Roof Management Rediresponse Specialist

Dear Adrean, Thank you for taking the time to tell us about your experience at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues you highlighted. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Hello Timothy, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Hello Kathryn, The staff at the Red Roof Inn Tucson Downtown – University and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Brian, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Tucson Downtown – University and I appreciate your 3/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hola Jesús,Gracias por tomarse el tiempo para contarnos sobre su experiencia en el Red Roof Inn Tucson Downtown – University. Lamentamos que haya tenido una experiencia menos que satisfactoria, lo que motivó su calificación de 2/5. Nos esforzamos por brindar a los huéspedes el mejor servicio al cliente y todas las comodidades del hogar, por lo que me decepciona leer que el encuentro que usted describió sobre el mantenimiento del hotel no fue de su agrado. Acepte nuestras más sinceras disculpas por el impacto que esto tuvo en su estadía con nosotros. Es importante saber que valoramos sus comentarios y que se tendrán en cuenta mientras nuestro equipo de Red Roof se esfuerza por mejorar continuamente la calidad de nuestros servicios.Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos su negocio. Gracias por compartir sus inquietudes y espero que nos brinde la oportunidad de brindarle un mejor servicio en Red Roof la próxima vez que sus planes de viaje requieran alojamiento.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Dear Ricki,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY. It's great to see that we earned your 4/5 score. However, I sincerely apologize for the situation you mentioned regarding the food options. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist

Hello Samantha, Thank you for telling us about your stay at the Red Roof Inn Tucson Downtown – University. I am glad that you were pleased with our friendly staff. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

Dear Lorraine,We're happy to know that the service provided by our staff at our Red Roof Inn Tucson Downtown University was the highlight of your stay. You've expressed your displeasure however, in the upkeep of the chair in the room, noise disruptions you encountered and the comfortability of the bed not being to your liking. I appreciate you bringing this to our attention, as we strive to provide satisfactory stays for our guests. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels, to provide a better experience.Sincerely,Red Roof Management

Hello Jason,We're disappointed to see that you felt our Red Roof Inn Tucson Downtown University was not up to the Red Roof standard after your recent stay. As we work hard to provide our guests with all the comforts of home, we appreciate you providing this feedback. Thank you again for sharing your experience. We look forward to seeing you in your future travels to provide a 5/5 score.Sincerely,Red Roof Management

Dear Fabian,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Tucson Downtown University and you being pleased with our hotels location. We are disappointed however, as you've indicated that the room had no housekeeping and that the upkeep was not to your liking. This is regrettable to hear.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Red Roof Management

Dear Shanendoah,While you mentioned the parking lot at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY lacked availability, your room was semi clean and there was noise disturbance, you also highlighted our affordable rates. Comments like yours are always an encouragement as we aim to improve on the quality of our services to make guest experiences better here at Red Roof. Please know you are a valued guest, and we appreciate your business. Thank you again for your review. The staff and I would love to provide you with another stay in the future. Sincerely, Red Roof Management

Hello Logan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY and I are not disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Steven,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Tucson Downtown – University. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience; resulting your 3/5 score. You indicated that you were unsatisfied with no parking and easily accessible room. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Chirell RediResponse Specialist

Dear Logan,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Tucson Downtown – University. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience; resulting your 1/5 score. You indicated that you were unsatisfied with not being notified that there was no availability. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Chirell RediResponse Specialist

Thanks for sharing your feedback with us, Alex. The team at our Red Roof Inn Tucson Downtown – University was saddened to see that we failed to provide you with a satisfactory stay. You stated that the place was unclean, which hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve. In relation to being refunded, please reach out to your booking source to be best assisted.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,Red Roof Management

Hi Brandon,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating following your stay at the Red Roof Inn Tucson Downtown – University. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Hello Michelle, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello William, Thank you for telling us about your stay at the Red Roof Inn Tucson Downtown – University. I am disappointed you had a less than satisfactory experience prompting your 1/5 score. The situation you described regarding your reservation being canceled along with the other concerns mentioned are truly regrettable. I am very sorry for your experience. To prevent this from happening again, your comments will be reviewed by staff in an effort to ensure your experience is not repeated in the future. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Hi Kenneth,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Tucson Downtown – University. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding additional details to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Dear Claudiana,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Tucson Downtown – University and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist

Dear Patricia,I was elated to see your almost perfect scoring and your feedback after your recent experience at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY. I am happy to read you had good stay and your room was clean and spacious. At Red Roof, our primary goal is to provide a clean and comfortable stay for all our guests, and we are proud to have achieved that with your visit. We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit. Sincerely, Red Roof Management

Thank you for sharing your 4/5 rating with us, David. Our staff at the Red Roof Inn Tucson Downtown – University was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

Hello James, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

Hello Mel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

Dear Monica,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY. It’s great to hear that you found our property to be conveniently located. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

Dear Anonymous,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY. It’s great to hear that you found our property to be clean and conveniently located. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

Dear Lindsey,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY. It’s great to hear that found our property to be clean comfortable and conveniently located among other positives. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

Dear Randy,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY. It’s great to hear that found our property to be clean and well renovated. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

Hello Michael,Thank you for choosing to stay at our Red Roof. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management

Hello Juan,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

Hello Winston,Thank you for your 5/5 score of our Red Roof Inn. We are pleased to have provided you with a good stay. Your feedback is always welcomed as it only helps us to improve our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

Hi Therese,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Tucson Downtown – University. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding additional details to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Hello Mahlon,Your review and 5/5 scoring of our Red Roof Inn is much appreciated. We're happy to know that your rooms sizing, the comfortability of the bed, the TV and the ample parking, among other commendations, were the highlights of your stay. As we strive to provide satisfactory stays for our guests here at Red Roof Inn Tucson Downtown – University, we are happy to see your feedback reflected just that.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Hello Valued Guest,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

Dear Kurt, We appreciate you choosing to stay at our Red Roof Inn , however, we are disappointed to know that your experience was not up to the standard of service that we aim to provide for all of our guests. You've mentioned that you found both rooms you occupied to have hair in the sink/on the floors, inconveniencing your stay. This is not an experience our guests usually have with us. Thank you for making us aware of this. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again. We wish you the best in your future travels. Sincerely, Red Roof Management

Dear Valued Guest,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Tucson Downtown – University. We are sorry you had a less than satisfactory experience, prompting your 4/10 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,ChirellRediResponse Specialist

Hello Robin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY and I appreciate your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Savannah,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are proud to know that we are a decent place. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Tammy,Thank you for providing us with details about your stay at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY. I’m thrilled to read your kind words about you having a great stay. Please accept our most sincere apologies for the concerns you described regarding not many choices for food. We strive to provide guests with all the comforts of home so your feedback is appreciated and will be taken into consideration to improve the quality of our services.We appreciate your business and would love if you considered giving us another chance to win back your trust on your next stay to provide you with a 5-star experience.Sincerely,ChirellRediresponse Specialist

Hello Martha,Thank you for choosing to stay at our Red Roof. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management

Dear Russ,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY. It is so pleasing to read that you had a great encounter with us and we truly appreciate your kind remarks about our updated rooms, good value, clean and comfortable location. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services and provide our guests with all the comforts of home.We appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediresponse Specialist

Thank you for taking the time to tell us about your experience at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY. I am sorry that your experience did not meet your expectations.I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

Hello Valued Guest,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Ann,We are disappointed to see that you felt our location was not a reflection of what was advertised, the room was uncleaned, there were gaps between the door and the frame and that there was limited housekeeping. This is generally not something our guests experience. Nevertheless, we sincerely apologize.We hope you have a good day.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Jean,I sincerely apologize that your stay at our Red Roof didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the futureSincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Thank you for taking the time to tell us about your experience at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY. I am sorry that your experience did not meet your expectations. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.