리셉션

퀄리티 인 오로라 덴버 여행 후기

2.5 out of 5
퀄리티 인 오로라 덴버
1011 S Abilene St, Aurora, CO

이용 후기

6.0
평점 10 - 훌륭해요. 1000개 이용 후기 중 145개" "
평점 8 - 좋아요. 1000개 이용 후기 중 237개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 215개" "
평점 4 - 별로예요. 1000개 이용 후기 중 187개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 216개" "

6.2/10

청결 상태

6.8/10

직원 및 서비스

5.4/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Isabel

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Noelle

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room got broke into. I left after being there less than an hour. Someone claiming to work at the hotel broke into my room. Thank god I had security latched the door. The hotel management refused to Look at the camerea footage from outside my room door. I dispute the charge with my bank and now they made the bank take my money back! Well, since they dont have camerrs I guess...anything can happen there and im sure karma will come for them and get them FAR more in damages and repair then what my room cost. They better make this right with me, for their own good!
2024년 2월에 1박 숙박함
답변 제공: Quality Inn Aurora Staff 님, 2024년 4월 5일
Thank you for taking the time to provide us with your feedback. We apologize for the inconveniences during your stay.

10/10 - 훌륭해요

Jorge

2024년 3월에 3박 숙박함
답변 제공: Quality Inn Aurora Staff 님, 2024년 3월 29일
Thank you for taking the time to fill out this survey. We appreciate your business and look forward to seeing you again

10/10 - 훌륭해요

Trevor

좋아요: 편의 시설/서비스
The staff is great really made me feel comfortable
2024년 3월에 1박 숙박함
답변 제공: Quality Inn Aurora 님, 2024년 3월 15일
Thank you for your feedback. We look forward to seeing you again soon

2/10 - 너무 별로예요

Carlos

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 7일
Thank you for your feedback!.

4/10 - 별로예요

Kevin

2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 7일
Thank you for your feedback!

8/10 - 좋아요

Cameron

2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 7일
Thank you for your positive review. We appreciate the feedback.

2/10 - 너무 별로예요

Noe

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 7일
Thank you for the feedback.

10/10 - 훌륭해요

Shannon

2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 7일
Thank you for the positive feedback. We appreciate the review.

2/10 - 너무 별로예요

Gebregewergs

2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 5일
Thank you for providing us your feedback, it is through our guest feedback that we can identify areas of improvement. We appreciate all comments and suggestions and will work with our management team to ensure this does not happen again. We hope to better host you in the future.

10/10 - 훌륭해요

Dewayne

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Construction, I work nights so I had a hard time getting some sleep
2023년 11월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 5일
Hello, I am very sorry to hear that you didn't have a peaceful room and this will be something I bring up to higher management in order to see what we can do about that issue. If you do happen to come back to our property in the future, I assure you, you will not have a stay like that again. Thank you.

10/10 - 훌륭해요

Deivy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Every food and clean place
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 29일
Thank you for staying with us and thank you so much for the kind review! We are very happy to hear you had a nice time and we hope to welcome you back in the near future!

10/10 - 훌륭해요

Byron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 30일
Thank you for staying with us and thank you so much for the kind review! We are very happy to hear you had a nice time and we hope to welcome you back in the near future!

4/10 - 별로예요

Marvel

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Poorly maintained, in need of major renovations, heavy perfume smell in room, skimpy breakfast choices, a bit sketchy location
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 26일
Thank you so much for your review. We are sorry that you did not have an ideal experience. We appreciate all comments and suggestions and will work with our management. We hope to better host you in the future.

10/10 - 훌륭해요

KELLIE

2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 17일
Thank you for staying with us and thank you so much for the kind review! We are very happy to hear you had a nice time and we hope to welcome you back in the near future!

4/10 - 별로예요

Lucy

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Poor choice
It was a poor experience. Reservation not found on arrival. Room smelled stale. Safety latch broken. Changed rooms. In new room lamps did not work. Getting in snd out of tub is a danger for an older person. There are no safety bars or anything to hold on to.
2023년 9월에 5박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 3일
Thank you for providing us your feedback, it is through our guest feedback that we can identify areas of improvement. We appreciate all comments and suggestions and will work with our management team to ensure this does not happen again. We hope to better host you in the future.

10/10 - 훌륭해요

TIRZAH

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very pleased with my stay. Clean room. Working Wi-Fi. Hot showers.
2023년 9월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 3일
Thank you for staying with us and thank you so much for the kind review! We are very happy to hear you had a nice time and we hope to welcome you back in the near future!

8/10 - 좋아요

Marsha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The front desk staff is friendly, helpful, & professional. The cleaning & maintenance staff work hard to keep everything clean & comfortable. I think this attests to excellent management. The owners of the building need to do some updating.
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 28일
Thank you for providing us your feedback, it is through our guest feedback that we can identify areas of improvement. We appreciate all comments and suggestions and will work with our management team. We hope to better host you in the future.

8/10 - 좋아요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 18일
Thank you for staying with us and for your review. We are so glad you enjoyed your stay and hope to see you during a future visit to our area!

2/10 - 너무 별로예요

Victor

2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 28일
Thank you so much for your review. We are sorry that you did not have an ideal experience. We appreciate all comments and suggestions and will work with our management. We hope to better host you in the future.

2/10 - 너무 별로예요

Kendra

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a pretty horrible one-night stay. Despite being a "non-smoking" facility, there were cigarette burns in the coverlet and toilet seat, and well as the "non-smoking" sign posted outside. The room smelled of old smoke. There were fresh towels out, but the tub had clearly not been cleaned, as there was a snarl of hair on the drain and hairs stuck to the wall. We also spotted roaches multiple times. The remote did not work and the TV was permanently on until unplugged. The clock was set to a to a wrong time. There were a number of people hanging about smoking and playing music outside until all hours of the night- there seemed to be a number of permanent residents. The pool was greenish tinted and had a drift of leaves at the bottom and two dead dragonflies floating. The front desk staff seemed nice enough, but the facility did not meet any basic standards of sanitation or care.
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 26일
Thank you so much for your review. We are sorry that you had a less than ideal experience. We appreciate all comments and suggestions and will work with our management team. We hope to better host you in the future.

10/10 - 훌륭해요

Danilo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 20일
Thank you for staying with us and thank you so much for the kind review! We are very happy to hear you had a nice time and we hope to welcome you back in the near future!

10/10 - 훌륭해요

Barbara

2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 8일
Thank you for staying with us and for your review. We are so glad you enjoyed your stay and hope to see you during a future visit to our area!

10/10 - 훌륭해요

Blake

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing experience. After having my car broken into in Kansas City the night before, the wonderful staff eased my mind by setting me up with a room where my car was in view and I felt safe. Beautiful and clean space in the room with good amenities and most importantly, a safe space. Will be back next time I’m in Denver!
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 9일
Thank you for staying with us and thank you so much for the kind review! We are very happy to hear you had a nice time and we hope to welcome you back in the near future!

4/10 - 별로예요

Richard

좋아요: 직원 및 서비스
별로예요: 청결 상태
Convenient location. Dirty bathroom floor, filthy carpet.
2023년 7월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 22일
Thank you for taking the time to review your stay at our property! We would like to apologize for any inconvenience made during your stay due to the room condition. We appreciate all comments and suggestions and will work with our management team to ensure this does not happen again. We hope to better host you in the future.

2/10 - 너무 별로예요

Marcia

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was $400 and it was awful. We considered sleeping in our car instead. Dirty, stains, stinky, 40 year old bedding and carpet, loud air conditioner, loud people outside until 3am.
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 20일
Thank you for providing us your feedback, it is through our guest feedback that we can identify areas of improvement. We appreciate all comments and suggestions and will work with our management team to ensure this does not happen again. We hope to better host you in the future.

4/10 - 별로예요

George

별로예요: 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 19일
Thank you so much for your review. We are sorry that you had a less than ideal experience. We appreciate all comments and suggestions and will work with our management. We hope to better host you in the future.

8/10 - 좋아요

greg

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel is a bit dated but it seems to be in a pretty good neighborhood. Affordable considering the summer spike ( gouge) hotels seem to do. Close to the hospital we need to go to ( big plus)
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 14일
Thank you for staying with us and for your review. We are so glad you enjoyed your stay and hope to see you during a future visit to our area!

8/10 - 좋아요

William

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
When you get there. Property needs work. The word sketchy comes to mind. I think it’s day workers staying there. I had no problems. Everyone I met were nice.
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 12일
Thank you for providing us your feedback, it is through our guest feedback that we can identify areas of improvement. We appreciate all comments and suggestions and will work with our management team. We hope to better host you in the future.

2/10 - 너무 별로예요

Josh

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was easily the worst motel I have ever stayed in. Took 20 mins to get into a room due to an issue with the key card. The rooms wreaked of cigarette and weed smoke from nearby rooms and music was blasting all night. The showers were foul. Water was murky. Carpet and the majority of the interior looked like it was the original from the early 90s. Couldn’t have gotten out quicker the next morning. Spend a few extra dollars and go somewhere else.
답변 제공: Hotel Manager 님, 2023년 7월 12일
Thank you for taking the time to review your stay at our property! We would like to apologize for any inconvenience made during your stay due to the check in process and room layout/condition. We appreciate all comments and suggestions and will work with our management team to ensure this does not happen again. We hope to better host you in the future.

6/10 - 괜찮아요

William

좋아요: 직원 및 서비스
2023년 5월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 12일
Thank you for taking the time to review your stay at our property!

2/10 - 너무 별로예요

Robyn

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Area was sketchy and the price was ridiculous
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 5일
Thank you so much for your review. We are sorry that you did not have an ideal experience. We appreciate all comments and suggestions and will work with our management. We hope to better host you in the future.

4/10 - 별로예요

Diane

2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 25일
Thank you so much for your review. We are sorry that you had a less than ideal experience. We appreciate all comments and suggestions and will work with our management team to ensure this does not happen again. We hope to better host you in the future.

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 5일
Thank you for providing us your feedback, it is through our guest feedback that we can identify areas of improvement. We appreciate all comments and suggestions. We hope to better host you in the future.

4/10 - 별로예요

Maria

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 1일
Thank you so much for your review. We are sorry that you did not have an ideal experience. We appreciate all comments and suggestions and will work with our management. We hope to better host you in the future.

6/10 - 괜찮아요

Cecil

2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 1일
Thank you so much for your review. We are sorry that you did not have an ideal experience. We appreciate all comments and suggestions and will work with our management. We hope to better host you in the future.

6/10 - 괜찮아요

Clara 님, Las Cruces

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
My Lyft pulled through the back of the building and I am so happy they did, because I requested a room in the front. It seemed a little unsafe. Although there was a sonic right across the street, I paid extra to have it Door Dashed because I didn’t know what the neighborhood was like. The room was alright, although it hadn’t had a deep clean in quite awhile and the scent boosters they shoved in the air conditioning vents were super overwhelming. It was very loud from street and highway which wasn’t surprising given the location. Was it better than sleeping in the airport after a flight cancelation, sure. Would I ever willingly stay here if it wasn’t my only budget friendly option on such late notice, no. Friendly staff though!
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 29일
Thank you so much for your review. We are sorry that you did not have an ideal experience. We appreciate all comments and suggestions and will work with our management. We hope to better host you in the future.

10/10 - 훌륭해요

David

2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 6일
Thank you for staying with us and thank you so much for the kind review! We are very happy to hear you had a nice time and we hope to welcome you back in the near future!

6/10 - 괜찮아요

Gabor

2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 5일
Thank you so much for your review. We are sorry that you did not have an ideal experience. We appreciate all comments and suggestions and will work with our management. We hope to better host you in the future.

8/10 - 좋아요

William

2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 5일
Thank you for taking the time to review your stay at our property!

10/10 - 훌륭해요

Tonya

좋아요: 직원 및 서비스
Ashley great service.
2023년 6월에 1박 숙박함
답변 제공: Arturo E. 님, 2023년 6월 12일
Thank you for staying with us and thank you so much for the kind review! We are very happy to hear you had a nice time and we hope to welcome you back in the near future!

6/10 - 괜찮아요

Margaret

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The hotel is older and needs a makeover
2023년 6월에 1박 숙박함
답변 제공: Arturo E. 님, 2023년 6월 12일
Thank you for taking the time to review your stay at our property! We would like to apologize for any inconvenience made during your stay due to room layout/condition. We appreciate all comments and suggestions and will work with our management team to ensure this does not happen again. We hope to better host you in the future.

8/10 - 좋아요

Leslie

2023년 5월에 3박 숙박함
답변 제공: Arturo E 님, 2023년 6월 4일
Thank you for staying with us and thank you so much for the kind review! We are very happy to hear you had a nice time and we hope to welcome you back in the near future!

8/10 - 좋아요

diana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 2일
Thank you for staying with us and for your review. We are so glad you enjoyed your stay and hope to see you during a future visit to our area!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
You get what you pay for...
All the lights were on and tv was on when we got to our room. Carpet had a weird almost sticky feel. It wasnt dirty but older and there was a scented disc of some sort in the ac/heater that just made it smell like it was masking a smoke odor or something weird.
2023년 5월에 1박 숙박함
답변 제공: Manager On Duty 님, 2023년 5월 16일
Thank you for taking the time to review your stay at our property! We would like to apologize for any inconvenience made during your stay due to room layout/condition. We appreciate all comments and suggestions and will work with our management team to ensure this does not happen again. We hope to better host you in the future.

4/10 - 별로예요

Carl 님, Madill

출장 여행, 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We chose the property for its convenient location to both traffic arteries and public transportation. We chose it primarily because of the brand of "Quality Inn" which used to have high standards, but this has obviously deterioriated. It was low quality. The general appearance was somewhat shabby. The bathroom sink was stopped and drained slowly. You had to lean against the door to the room and force it open to get in. The curtains were fraying and looked moth-eaten. There was no servicing of rooms unless you asked for things. If we had paid a lower price, it would be understandable, but this motel is using a reputable brand name to hide neglect.
2023년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 8일
Thank you for taking the time to review your stay at our property! We would like to apologize for any inconvenience made during your stay due to the room layout/condition. We appreciate all comments and suggestions and will work with our management team. We hope to better host you in the future.

10/10 - 훌륭해요

michele L

좋아요: 청결 상태
Second time no wash costs at this property very disappointed
2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 4월 11일
Thank you so much for your review. We are sorry that you had a less than ideal experience. We appreciate all comments and suggestions and will work with our management team to ensure this does not happen again. We hope to better host you in the future.

2/10 - 너무 별로예요

Michael

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Never got my $25 from this hotel . It’s been a week now
2023년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 4월 11일
We do apologize for the inconveniences you experienced that gave rise to a one star review. There are no pending charges that show that we are still holding a deposit. Please check with your bank merchant.

6/10 - 괜찮아요

Juan

2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 4월 25일
Thank you for providing us your feedback, it is through our guest feedback that we can identify areas of improvement. We appreciate all comments and suggestions and will work with our management team to ensure this does not happen again. We hope to better host you in the future.

10/10 - 훌륭해요

Devon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good job
everything was great
2023년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 3월 29일
Thank you for staying with us and thank you so much for the kind review! We are very happy to hear you had a nice time and we hope to welcome you back in the near future!