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빌라 하우덴 여행 후기

5 out of 5
빌라 하우덴
77 Howden Road, Margate, TAS

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 200개 이용 후기 중 141개" "
평점 8 - 좋아요. 200개 이용 후기 중 38개" "
평점 6 - 괜찮아요. 200개 이용 후기 중 14개" "
평점 4 - 별로예요. 200개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 200개 이용 후기 중 2개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Elegant villa - running on a shoe string
Lovely villa in it's day.However, no management present , one person left to manage front desk and the few guests, cold breakfast cooked by a novice with 8 baked beans.No lifts for the 3 flights of stairs, no aircon, no fire safety drill or alarm as you are left alone overnight. Falsely advertised as luxury , I've been to better B&B. Shame it's not better managed and looked after as the building is beautiful. This is a 3 star bed and breakfast at best ,
2024년 1월에 2박 숙박함
답변 제공: Villa Howden Team 님, 2024년 1월 20일
Hi there, we are sorry to hear that you were not satisfied with your stay with us. we do have fire safety drills on the walls of our corridors and all rooms do have a fire safety alarms. There is also someone who does live on site, so they are here after hours. We will take your advice for our management here. Once again, we are very sorry to hear that your stay was not what you were hoping. Warm regards Villa Howden

6/10 - 괜찮아요

Ian

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Delightful stay
If I was on my honeymoon I would want to stay there. How can things be improved? You could upgrade your WiFi. We found it slow and so inadequate we couldn't use it. We were in room 5 and there was a faulty electrical wire or connection on the left side of the bed(when looking at it). Also the phone was faulty.
2023년 12월에 4박 숙박함

6/10 - 괜찮아요

Collette

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Saurabh

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Nice property, you can see pademelons as well.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Penny

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is beautiful!! The French Chateau feel was luxurious. Beautiful surroundings with water view. The host could not have been more helpful. It was a wonderful stay!
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Greg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Brilliant
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Simone

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy 😊
The only thing i found disheartening was if women were to get makeup on their towels there would be a $50 fee. They had makeup remover wipes but they didnt get rid of the makup. Lucky i had my own.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Nalan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
I find this hotel has the atmosphere of a Villa in Tacany superb Surroundings. Rooms were Warm how we a bit of chill coming through the French doors near balcony. Beds were very comfortable and the fireplace was just so appealing for a chilled time. Just disappointed with not knowing the pool was out of order before arrival however our experience was just lovely. We will come back each year to enjoy our down time here.
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

WANG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place is very close to the seaside, and the decoration is luxurious and grand. The most commendable thing is that the staff's service was very attentive and thoughtful, and the breakfast was also very good. It is recommended to replace the faucet of the bathroom basin and add curtains for the toilet.
2023년 6월에 1박 숙박함

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a great stay, would stay again.
2023년 6월에 4박 숙박함

8/10 - 좋아요

crystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was extremely amazing, only downside was the bed was too hard to get a good nights rest on and the shower kept changing temperature when (I assume) another guest used their bathroom.
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Kirsten

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stunning location, quiet and the view is incredible from the rooms! Looks like Tuscany - would recommend this as a must stay!
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Sue

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Sharon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We only stayed for one night but we had a wonderful stay and can’t fault our experience. The facilities were beautiful and the food was delicious. We liked the little extra touches of the fire place and library. View from our balcony was amazing. I can definitely recommend staying and eating here.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Crystal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Jovy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel and staff is very friendly. Very good experience.
2023년 3월에 1박 숙박함
답변 제공: Jess 님, 2023년 4월 3일
Good afternoon Jovy,Thank you for taking the time to provide your feedback in regards to your recent stay - WOW a 10 out of 10 review! Just perfect! We are thrilled to hear that we have exceeded your expectations in every area of your stay.We do look forward to seeing you againWith kind regardsJessGuest Service

10/10 - 훌륭해요

simon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A nice quiet little hotel where the staff really try to please. Would stay again. Close enough to everything without the bustle of the city
2023년 3월에 2박 숙박함
답변 제공: Jess 님, 2023년 4월 3일
Good afternoon Simon, Thank you for taking the time to provide your feedback in regards to your recent stay - WOW a 5 out of 5 review! Just perfect! We are thrilled to hear that we have exceeded your expectations in every area of your stay.We do look forward to seeing you againWith kind regardsJessGuest Service

8/10 - 좋아요

florence

2023년 3월에 1박 숙박함
답변 제공: Jess 님, 2023년 4월 3일
Good afternoon Florence Thank you for taking the time to provide your feedback in regards to your recent stay.Just perfect! We are thrilled to hear that we have exceeded your expectations in every area of your stay.We do look forward to seeing you againWith kind regardsJessGuest Service

8/10 - 좋아요

Justin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room and bed were great, the staff and service was also fantastic. We had spent the day driving and were able to relax and have a nice hot shower. Only issue we had was the toilet water flow kept running a couple of times and was a little difficult to stop - we notified reception. The breakfast was delicious!
2023년 2월에 1박 숙박함
답변 제공: Jess 님, 2023년 4월 3일
Good afternoon Justin, Thank you for taking the time to provide your feedback in regards to your recent stay.Just perfect! We are thrilled to hear that we have exceeded your expectations in every area of your stay. Wonderful to hear that the team looked after you so well! We do look forward to seeing you againWith kind regardsJessGuest Service

8/10 - 좋아요

MARGARET

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely villa great position for exploring Bruny
2023년 1월에 2박 숙박함

10/10 - 훌륭해요

Bernadette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We cannot recommend this place enough! We absolutely loved our recent stay at Villa Howden! The staff were all lovely, friendly and welcoming. The staff even went out of their way to accomodate us in providing an additional room and breakfast free of charge due to a booking error. The facilities and vicinity were very clean and tidy and the building was a beautiful place to rest just outside of the city centre. We absolutely loved our stay and cannot wait to return! Thank you very much to all the staff who made our stay exceptionally memorable! Could not recommend this place enough for those looking for a nice place to relax and recharge from a busy holiday in a beautiful Tuscan/French estate.
2023년 1월에 1박 숙박함

8/10 - 좋아요

Hayley

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel needs to improve customer check in
Check in was a disaster! The hotel had accidentally allowed the wrong guests to check into our room. Took over an hour to rectify the error, meaning check in was so slow and rushed us for our evening meql with friends. The hotel did offer a glass of prosecco whilst we waited. Still very stressful for the guests who were asked to re-pack their belongings & leave and for us waiting for my pre paid room. The hotel overall is nice. Rooms could do with some tlc ( re paint and plug sockets re-attaching etc), but the bed was comfy and the room was clean. The heated pool and breakfast was nice. Staff could add some extra customer service to remember who their guests are. We were asked a few times if we were staying at the hotel when we walked in. After that check in error you would think they could remember. We were only there 2 nights so dont think its so hard. Its those extra minimal thoughts that make a 5* and improve customer experience.
2023년 1월에 2박 숙박함

4/10 - 별로예요

Tracy

2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Nalan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was uniquely set against the mountains and water views were amazing. The provincial decor was very well done a picturesque honeymoon destination with a Tuscany feel. Absolutely recommend and will be back.

10/10 - 훌륭해요

Geoff

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely stunning property. The rooms very amazing and so were the facilities. A glass of wine by the open fire was never too much trouble for the staff here. Breakfast was yummy each day we were there.

8/10 - 좋아요

Saurabh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay. We enjoyed our time.

10/10 - 훌륭해요

Yvonne

연인과의 여행
좋아요: 직원 및 서비스
The location and views are outstanding. The property could do with a bit of TLC and some new paint on the walls and the windows could do with a clean but apart from that, it's lovely. The swimming pool could do with some bars to help people get in and out by the steps. Breakfasts were lovely - freshly and nicely cooked. We had booked to have dinner there one night but couldn't abide the tinkly music that played every morning during breakfast. They did change the style when we asked about it but it was still awful tinkly music and, true enough, when we came back to the property at the time we had booked our dinner, the same music was still playing! Staff were lovely and very helpful whenever we needed anything. It might be helpful to state that rooms on the third floor are accessed without a lift - some people might find the stairs difficult. All in all, we had a great time and enjoyed the peace and tranquility we were after.
답변 제공: Vivian 님, 2022년 11월 8일
Dear Yvonne,Thanks for leaving your review. Sorry for the tinkly music, and we fixed the speaker already. We will keep working on improving our service.Hope to see you next time.Villa Howden Team

10/10 - 훌륭해요

Taylor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

john

2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Jenny

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Villa Howden is a beautiful place that in a idyllic location on the water. The rooms and decor are lovely, albeit needing a little maintenance in paint and cracks on walls. The biggest let down was the service and restaurant. I don’t expect to be waited on but, staff just weren’t around. The breakfast was appalling….. TipTop bread for toast, packaged condiments, in a place like Tasmania that prides itself on local produce . Had to ask , once I actually found someone to top up the coffee pot . The “locally sourced oysters” were second rate. Such a shame as the villa is beautiful but sadly the service and food does not do it justice. A disappointing start to a 60th Birthday surprise holiday.
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Kylie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Straight out of Tuscany.
The most amazing accident… a last minute find and was just the most beautiful property with attentive and helpful team looking after our every need. The villa is from another world but wonderfully invested in to, clean, tidy and comfortable. My only regret is not staying longer. Highly recommend. Thank you.
2022년 5월에 1박 숙박함

8/10 - 좋아요

Sara

2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Daniela

2022년 4월에 1박 숙박함

8/10 - 좋아요

Julie

2022년 3월에 2박 숙박함

6/10 - 괜찮아요

Lionel

좋아요: 청결 상태, 직원 및 서비스
Not 5 Star
Accommodation was supposed to be 5 star and was well below our expectations. Room was tired needing refurbishment and poorly laid out. Meals served were like they were very cost conscious.
2022년 3월에 2박 숙박함

6/10 - 괜찮아요

Dawn

2022년 2월에 2박 숙박함

6/10 - 괜찮아요

Karilyn

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2022년 2월에 2박 숙박함

10/10 - 훌륭해요

Frances

2022년 1월에 1박 숙박함

10/10 - 훌륭해요

Jayden

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The service was amazing, the staff was always there to ensure we had everything we needed for a comfortable stay. The staff were very polite and friendly. Location was perfect as well, such a quiet little spot, but yet so close to everything. Definitely would love to stay back here again in the future.
2021년 11월에 2박 숙박함

10/10 - 훌륭해요

Ian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property with very clean rooms and wonderful, friendly staff
2021년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beware the beautiful photos and promised amenities posted on the Villa Howden site. The villa in reality is understaffed, under furnished and overall, underwhelming. Upon request our room was changed - who needs a bathroom with a plastic shower curtain, no place for the poor quality 'cosmetics' and no power point? A disappointing experience.
2021년 5월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is amazing. The accommodation is fantastic, and the staff are just so friendly and helpful. Everything from the spacious, classy rooms, to the mezzanine library, wonderful lounge area, spectacular pool, fantastic dining area and WONDERFUL breakfasts is just incredible. Nothing is too much to ask from the staff, and the atmosphere is so relaxing and accommodating. 11 out of 10!!!!!!!
2021년 1월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gorgeous luxury boutique hotel. Staff were extremely attentive. Gorgeous common areas with fireplace to enjoy with a glass of wine in the evening. Only wish we could have stayed longer.
2020년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A mediterranean hotel in Tasmania
Great stay, friendly staff, the accommodation is lovely. I would fully recommend a stay at Villa Howden. The only downside is the restaurant not being open and the availability of the breakfast selection.
2020년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice getaway for a night
Our stay at Villa Howden was very nice. Staff were really lovely and the food was great although very expensive. Only downfall was there were a few expired items in our mini bar and what possibly looked like mould behind the door of the toilet. Would be a nice location for an event.
2020년 8월에 1박 숙박함
답변 제공: Sarah 님, 2020년 9월 1일
Hi Anonymous Thank you so much for staying at Villa Howden. We are really sorry for the expired items. After your stay, we changed all the items in the mini bar. We will do a full cleaning again the rooms as well. Wish you have a lovely day. Best regards Villa Howden Team

8/10 - 좋아요

Joanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The accommodation is gorgeous and in such a beautiful setting. The staff were extremely helpful and friendly 😊
2020년 7월에 2박 숙박함
답변 제공: Sarah 님, 2020년 9월 1일
Hi Joanne Thank you so much for your review. Wish you have a lovely day. Best regards Villa Howden Team

10/10 - 훌륭해요

Wendy 님, Blackmans Bay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the big bath and the bed was really comfortable. Beautiful views of the water from the tower suite and the room was big and very clean. Nice warm cosy downstairs fire. Staff were fantastic, very polite and offered us delicious Extras from high tea at no cost. They made our babymoon extra memorable by adding candles, essential oil and lavender bath salts. They also extended our checkout until 11am and offered breakfast in our room allowing us to sleep in. Breakfast was delicious. Our stay exceeded our expectation.
2020년 6월에 1박 숙박함
답변 제공: The Villa Howden Team 님, 2020년 6월 8일
Hi Wendy Thank you for your support and for choosing to stay at Villa Howden for your babymoon. We're happy to serve you and looking forward to seeing you in the future again. Best regards, The Villa Howden Team

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 3박 숙박함
답변 제공: Sara 님, 2020년 3월 18일
Hi Michael Thank you so much for your review. If you have any questions, please feel free to contact us at any time. Best regards Sara