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Reviews of Ryokan Katsutaro

2.5 out of 5
Ryokan Katsutaro
4-16-8 Ikenohata, Taito-ku, Tokyo, Tokyo-to

Reviews

8.6

Excellent

Rating 10 - Excellent. 87 out of 202 reviews" "
Rating 8 - Good. 80 out of 202 reviews" "
Rating 6 - Okay. 31 out of 202 reviews" "
Rating 4 - Poor. 2 out of 202 reviews" "
Rating 2 - Terrible. 2 out of 202 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anna Paola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ryokan has a charm of itself worth trying! The room had plenty of space and was very clean. No amenities though!
Stayed 2 nights in Oct 2023

10/10 Excellent

Irena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place & very kind staff.
Stayed 2 nights in Jun 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Emily

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay. The location is wonderful for museum-goers and is located right next to beautiful Ueno Park, which has many events and museums within its bounds as well as a lovely lake of lotus flowers. The room was comfortable and very clean, it also had air conditioning in the room, which was great to be able to use on some warm August nights. I was also able to walk to Akihabara for nightlife. My host and hostess were also very kind and attentive throughout my stay. Many deliscous restaurants are also very close by.
Stayed 7 nights in Aug 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Mary Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our hosts were very helpful. We loved the location near Ueno park.
Stayed 6 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Room comfort
For the family of 3, it was too small. Convenient location to the Ueno Park. Enjoyed outing very much.
Stayed 7 nights in Oct 2019

10/10 Excellent

Edward

Stayed 2 nights in Jul 2019

10/10 Excellent

Jacinta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winner!
This is my second stay, I love the location and it’s like staying with old friends. It’s not a flash place to stay but it has heart and soul. Convenient location to the station and parks. And I fabulous little family convenient store straight across the road.
Stayed 2 nights in May 2019

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
return to Katsutaro
convenient from Narita instead of going closer to CBD. Stayed at the annex last time and it was more comfortable and had a bath.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! The owners helped us out immediately and always greeted us as we entered. There's a computer in the lounge that's great for printing out flight tickets, and the rooms are super comfy and are cleaned daily for us. The location is nice- it's an 15-18 minute walk to Ueno Station, which is ok, and the path takes you right through the beautiful Ueno Park. Great place, great location and great owners!
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great sleep here. Bedding very comfortable & peaceful. The manager was very helpful when I couldn’t get my mobile phone to work. Great location too! Highly recommend.
Stayed 3 nights in Mar 2019

10/10 Excellent

Chin Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Nice and cozy place, reasonable price, great location.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fast checkin and checkout. this place is very silence.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional Japanese Stay
Traditional Japanese accommodation. It was clean and the room was a good size. It was convenient and close to shops and transport. It was a relaxing stay.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, calm and interesting neighborhood, with good bakery, fruit shop and the organic grocery shop. The 迂回車 introduced by the hotel owner is very helpful to travel around to Ueno.
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveler

Good for kids who love animals
It's an old Japanese style hotel, at a very quiet location near Ueno zoo.
Stayed 2 nights in Aug 2018

6/10 Okay

Yingxue, Singapore

Liked: Cleanliness, staff & service, room comfort
Ryokan close to Tokyo Ueno
The Ryokan is close to the bustling Tokyo Ueno, like a 15 minute walk, but is located in a quiet neighborhood. One of the best nights we had real good sleep. The stairway to guest rooms is steep and narrow, hence will be a challenge with bulky luggage. Also the price was a little high, unsure if it was because of peak holiday season.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small Ryokan comfortable and clean. As usual in Japan the staff has been very accommodating and friendly. Close to transportation, 5 minutes walk to Ueno Park and its zoo.
Stayed 2 nights in Aug 2018

8/10 Good

Rudsada

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in rainy spring ‘18
Small authentic family run and kindly

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Lovely
Lovely location right behind the park. I’d go back any time. Futons are relatively thick and much better than in other ryokans I experienced. Can be a bit noisy if you are unlucky and there is a group of tourists staying there at the same time.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Normally stay in major hotel chain, but wanted something different and away from the tourist area's, next to Ueno park, about a 15 to 20 minute walk from Ueno station, not fancy but reasonable. I would stay again.
Stayed 2 nights in Feb 2018

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice, small and quiet. It felt like living with a normal Japanese family than a hotel.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Simple Japanese style ryokan
Quiet location close to Ueno rail link to narita airport. Use video on hotel website to walk easy 15 mins. Simple comfortable accommodation to experience Japan. No breakfast but nice patisserie and coffee at station. Lots of tour info and owner speaks some English
Stayed 3 nights in Jun 2017

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great traditional style inn!
The area was a little difficult to get to with heavy luggage and the reception area was surprisingly small. However, the hosts were very friendly and the lodging was much more ample than what we had anticipated. We got a room that was one of the larger ones that could possibly fit 5 to 6 full/queen sized futons, so we were very comfortable. Bathroom was a nice size as well compared to other places in this price range or lower. Was a great stay for the first night of our honeymoon!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little ryokan with a fabulous location
This ryokan is in a perfect location in a residential area adjacent to Ueno Park. It's around a 10-mintute walk from Ueno Station, from where it is easy to get almost anywhere. The owner of the ryokan is really lovely and helpful. I really wanted to go to the tuna auction at Tsukiji, and based on what I had read, thought I could get there by 4:00 am to get a place; he said that I should leave by 3:00; thankfully I did - by 4:00 it was truly full! My room was of good size and very comfortable. It was a little cold, but there was a gas heater which warmed the room nicely. The down comforter on the traditional bed was really nice. And everything was very very clean. My only complaint is that the rooms are quite noisy - the walls are thin, so you can hear everything happening in the hallway. This is, however, to be expected, as it is a traditional Japanese residence and not a hotel. Not a big inconvenience.

8/10 Good

Waradet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Desmond

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
OK for just one night.
The room was large but cold and drafty. The small heater in the living room could not be moved further than 1 meter and was inefficient at heating both rooms. The heater also needed to be restarted every hour or so which meant we didnt get much sleep. Bed was comfortable and the room had the bathroom ensuite. WiFi in the room but not free portable WiFi. Location was ok once we figured out the shortest straightest route to get 3 luggage to the train station. They have flexible left luggage service which is great.

10/10 Excellent

Renatte, San Diego, California USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SO nice, great price for hard-to-find family room!
For our first trip to Tokyo, we lucked into a wonderful Ryokan! Prices in the city are so high, and this was very reasonably priced. This isn't a fancy high-rise hotel, but it's extremely well-maintained and serviced. Comfortable beds on tatami mats, very private room. Also a lovely private bathroom, much appreciated in the very hot month of August. Great walks to nearby Ueno Park (like Cenral Park in NYC), with the added bonus of little Yanako town next door. Yanako is a sweet, old-style village with lovely little restaurants and a beautiful serene little cemetery we wandered through.

8/10 Good

john, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place in nice part of Tokyo
Traditional Japanese room with aircon ( needed cos hot and humid in July) in a quiet street within easy walking of many interesting places. Area has an atmosphere of 'real' Japan.
My room!

10/10 Excellent

Tzufen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Basic, quiet, good location
Basic accomodation. Clean. Stairs are narrow and steep (expected at a Ryokan) so do not plan on large/heavy luggage or small children who may find stairs irresistable. Not many features but coffee and tea are available in the (small) entrance room. Some brochures are also available. A bus stop is nearby: the Bus is convenient for exploring the area, going to Ueno station and reaching ASAKUSA. The Riokan is anyway at walking distance from the Ueno JR Station (15 minutes) - can be partially through the park. At walking distance there is the Hotel Graphy where you can have a nice breakfast in the morning with a good coffee.

6/10 Okay

joan, Belmont Ma

Disliked: Staff & service, room comfort
Nice Ryokan but not what the usual stay.
For all of those who feel the need for a Ryokan this had the traditional feel that its one. Didnt have the meal options but had the largest room I stayed in Japan. It was like camping. Very quiet but hosts spoke almost no English. I didnt think worth the stay but glad got off the bucket list.

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
The owner was friendly, the place was clean and very comfortable.

10/10 Excellent

Natalia, Carson City, NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and cosy place.
I had a very spacious room, but had to use the toilet and shower in the hallway. Which was not bad, because there were not many other guests. In fact, the shower was so clean and spacious, that I much prefer this to small cramped private facilities I had at other hotels.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The hotel location is pretty good. Rooms are very quiet and it was a nice place to stay. Bathrooms could do with a splash of paint.

10/10 Excellent

Amanda, NCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent lcoation
Three nights here. It is in an incredible location. You share the shower and bathroom, but that was not really a problem. Comfortable futon. Attentive service.