외관

컴포트 인 & 스위트 링컨 탈라데가 I-20 여행 후기

2.5 out of 5
컴포트 인 & 스위트 링컨 탈라데가 I-20
850 A Speedway Industrial Dr, Lincoln, AL

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 351개 이용 후기 중 156개" "
평점 8 - 좋아요. 351개 이용 후기 중 108개" "
평점 6 - 괜찮아요. 351개 이용 후기 중 42개" "
평점 4 - 별로예요. 351개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 351개 이용 후기 중 15개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Jim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I didn't like that the pool was not open it was 80° outside
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Jim, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the closure of the pool, as its availability may be subject to operational considerations. We hope you were able to enjoy our other available facilities and had a comfortable stay overall. Please feel free to contact our management team directly to discuss your concerns further.

10/10 - 훌륭해요

Bucky

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Bucky,We are delighted to hear that you had a wonderful experience at our hotel! If you have any further feedback to share, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Merrilly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good, friendly staff. We have stayed before and will again. Thank you!
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Merrilly,We are delighted to hear that you had a positive experience with our friendly staff. We appreciate your loyalty and look forward to welcoming you back in the future. Thank you for your kind words!

8/10 - 좋아요

Freddie

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed my stay
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Freddie,Thank you for sharing your positive experience with us. We are thrilled to hear that you enjoyed your stay. Your feedback is truly appreciated, and we hope to welcome you back in the future.

2/10 - 너무 별로예요

Timyiaka

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My 1st night was met with roaches!! I was told that the workers stayed in that room and that may have been the reason. I was then moved to the 2nd floor and the issue was the same. I notified the staff who immediately acknowledged the issue and issued a refund. A short time thereafter, the front desk staff came banging on my door asking why we were still there. I directed her away from my door, closed it and got dressed to then converse with her at the front desk. She was unprofessionally dressed in spandex and a wrinkled T-shirt and stated that her title was “front desk!” She tried to explain that she was sent by another front desk employee. I suggested they receive customer service training and understand how important it is for them not to further aggravate a guest and especially a guest that experienced a roach infestation issue. I took pictures and video, shook out our clothing, packed and left within the hour at midnight. Never again!!!!
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Timyiaka, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 - 훌륭해요

Jasmine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 23일
Hello Jasmine,Thank you for choosing our hotel for your stay! We are delighted to hear that you had an exceptional experience during your time with us. We appreciate your positive rating and hope to welcome you back again in the future.

6/10 - 괜찮아요

Karen

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
We stayed at several comfort inns that were fantastic. Not this one. Staff was on their cell phones even when you were interacting. Housekeeper was very very nice yhough. Laundry room was dirty
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Karen,We appreciate you choosing Comfort Inn for your stay and apologize for any inconveniences you experienced. Our team is committed to providing excellent customer service, so we'll address your concerns with the staff's attentiveness and emphasize the importance of being fully present. We're glad to hear that the housekeeper provided a positive experience, and we'll ensure the laundry room is thoroughly cleaned. Thank you for bringing this to our attention.

4/10 - 별로예요

Jessica

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The front desk lady was very nice ar check in. Our room was in decent condition. There was no blanket for the sofa bed. The bathroom had empty shampoo and conditioner bottles. The shower also didnt drain and drain was full of hair so my children were unable to get baths.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 14일
Hello Jessica,Thank you for sharing your feedback with us. We're glad to hear that our front desk staff provided friendly service during your check-in. We apologize for any inconvenience you experienced with the blanket for the sofa bed and the amenities in the bathroom. We appreciate you bringing these issues to our attention and will address them with our team to ensure a more comfortable stay for future guests.

10/10 - 훌륭해요

Lubomir

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Lubomir,We are thrilled to hear that you had a fantastic stay at our hotel! Our team appreciates your positive rating and we are delighted that you had such a wonderful experience. Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another exceptional stay!

10/10 - 훌륭해요

DARRALL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello DARRALL,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience with us. If you have any further feedback, we would love to hear from you. We hope to have the pleasure of welcoming you back in the future for another impeccable stay.

8/10 - 좋아요

chelsea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing I would recommend for a stay at this property is bringing a universal remote! My kids could not play their game because there was no remote that would turn to the HDMI channel😔 Breakfast was awesome and we were able to relax 😎
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello chelsea,Thank you for your feedback! We appreciate your positive comments about our breakfast and the relaxing atmosphere. We apologize for any inconvenience caused by the lack of a universal remote. We'll take note of your suggestion and share it with our team for future improvements. We hope to welcome you back for another pleasant stay soon!

10/10 - 훌륭해요

Raymond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👍
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Raymond, Thank you for sharing this review, and we welcome you to visit us again anytime!

6/10 - 괜찮아요

Paula

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Friendly Staff
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello Paula,Thank you for taking the time to share your fantastic rating! We are thrilled to know that your stay at our hotel exceeded your expectations. Your satisfaction is our utmost priority, and we hope to welcome you back for another awesome experience in the future.

8/10 - 좋아요

Rufus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Hello Rufus,Thank you for your feedback! We are thrilled to hear that you had such a positive experience during your stay. We hope to welcome you back soon!

10/10 - 훌륭해요

Takaaki

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location and not noisy even near by Freeway.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 26일
Hello Takaaki,Thank you for your feedback! We're delighted that our hotel's convenient location and soundproofing measures helped ensure a peaceful stay for you.

10/10 - 훌륭해요

Teresa

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hello Teresa,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked it because it was close to the interstate. Very close to the speedway & it was very clean/ quite / lots of parking that was well lit.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 28일
Hello Michael,On behalf of our entire staff, we thank you for your business and for your comments regarding our parking. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 - 훌륭해요

Robert

2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 21일
Hello Robert,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

2/10 - 너무 별로예요

Michelle

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 19일
Hello Michelle, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

8/10 - 좋아요

Kerrisa

2023년 9월에 4박 숙박함
답변 제공: Manager 님, 2023년 9월 14일
Hello Kerrisa,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 - 훌륭해요

Ric

좋아요: 청결 상태, 편의 시설/서비스
Good
2023년 9월에 5박 숙박함
답변 제공: Manager 님, 2023년 9월 13일
Hello Ric,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

4/10 - 별로예요

Jennifer

별로예요: 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 26일
Hello Jennifer, It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 - 좋아요

gail 님, Bankston

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a good stay for the money. The property was good, not great. Breakfast was a disappointment.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 19일
Hello gail,Thank you for taking the time to share your comments regarding our breakfast and property. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

10/10 - 훌륭해요

Roger

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Acceptable
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 11일
Hi Roger,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 - 괜찮아요

June

가족 여행
좋아요: 청결 상태, 객실의 편안함
Needs renovations but was clean
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 1일
Hello June,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

6/10 - 괜찮아요

Barry

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 27일
Hello Barry,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

2/10 - 너무 별로예요

Daniel

2023년 7월에 5박 숙박함
답변 제공: Manager 님, 2023년 8월 13일
Hello Daniel,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 - 훌륭해요

Thomasina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 24일
Hello Thomasina,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

8/10 - 좋아요

Robin 님, Boyce

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Very nice location on the Lincoln road. Coffee machine was out of order for 2 days...seemed the management didnt bother to get a new one for breakfast.
2023년 7월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 7월 19일
Dear Robin,Thank you for the review. I am pleased that you found a nice location and had a good stay. We will use your comment and make decisions every day that lead us closer and closer to being the best hotel in the area. Our assurance to you is this: Staying with us again will get you a great experience. I hope that you will give us another chance to serve you again.Sincerely,Hotel Manager.

4/10 - 별로예요

Tina

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The whole hotel smelled old & musty/mildewy. The bathtub backed up from showers from the night before. The bathroom smelled like sewer. This hotel is fine for guys going to the NASCAR race at Talladega, but not for families. Oh yeah, the pool was out of service, too.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 30일
Hello Tina,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

Areli

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 6월 29일
Dear Areli,Thank you for the review. I’m happy to hear that your experience was primarily positive. We take great pride in it and believe that is what sets us apart from other hotels. We look forward to seeing you again soon.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome
2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 27일
Hi Heather,Thank you for sharing this review, and we welcome you to visit us again anytime!

6/10 - 괜찮아요

Teddy

가족 여행
좋아요: 직원 및 서비스
I would give the room a 5 out of 10. The breakfast area was good.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 24일
Hello Teddy,We appreciate the comments, especially with regards to your opinion of our area and comments about our breakfast. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 - 훌륭해요

Anthony

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Was a great stay
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 21일
Hi Anthony,Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.

10/10 - 훌륭해요

Jay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Night clerk very professional. Great location great $$, room A+
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 21일
Hi Jay,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.

8/10 - 좋아요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good for families
Room was nice and there was plenty of space for all 5 of us. The beds were comfortable and sheets were so soft! The breakfast was not good. My husband said the sausage and gravy tasted ruined. Other than that our stay was great, they even have towels for your use at the pool. Would stay here again.
2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 13일
Hello Rebecca,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our towels and your comments about our breakfast. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

10/10 - 훌륭해요

Susie

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 15일
Hello Susie,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 - 훌륭해요

Tammie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very comfortable. Easy access to interstate
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 12일
Hello Tammie,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our access. We are always looking for ways to improve upon the guest experience so thank you for sharing.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 6일
Hello James,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 6월 3일
Dear Robert,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 3일
Hello Richard,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

6/10 - 괜찮아요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel could use some updates and the breakfast food was just ok. Our room had a smell like wet dog.
2023년 5월에 4박 숙박함
답변 제공: Manager 님, 2023년 5월 30일
Hello Rachel, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

ANNE

2023년 5월에 2박 숙박함
답변 제공: Manager 님, 2023년 5월 12일
Hello ANNE,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

6/10 - 괜찮아요

Sarah-Jane

좋아요: 청결 상태, 객실의 편안함
This stay was as expected. Room was clean and comfortable. Check in was complicated. I had booked the wrong night. Switching the night was not easy and I didn’t find the Hotels.com associate very helpful or accommodating. I would stay in a comfort inn again but I am unlikely to book through hotels.com again.
2023년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 4일
Hello Sarah Jane,Thanks for your stay and the feedback telling us about the positive and negative aspects. My apologies for the inconveniences .We shall work on priority to improve the said areas based on your observations. Guest feedback is important to us for betterment. Hope to welcome you again soon.Sincerely,Hotel Manager.

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
convenient location
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 5일
Hi James,I am so glad that you found our hotel to be convenient that you enjoyed the accommodations and friendly hospitality that we strive to show to each guest, during every stay. We are glad you had a great time with us, and we look forward to serving you again.

10/10 - 훌륭해요

Thomas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Great hotel Well cared for and attentive staff
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 16일
Hello Thomas,Thank you for sharing this experience with us. We truly value you feedback with regards to our staff. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

4/10 - 별로예요

Albert B.

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 9일
Hello Albert B.,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

8/10 - 좋아요

Bill

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Very clean Facility, room was clean and nicely setup.
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 26일
Hello Bill,We appreciate the time you have taken to bring to our attention your feedback with regards to our room and comments about our facility. We hope to someday have another opportunity to host your stay.

8/10 - 좋아요

Sylvester

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Away from traffic
2023년 3월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 3월 24일
Dear Sylvester,Thank you for the review. It is pleasing to find out that you had a very good experience during your stay with us. We're evolving over time and can be sure that your next stay will be nice. I look forward to seeing you again soon.Sincerely,Hotel Manager.

8/10 - 좋아요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 21일
Hello Robert,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.