Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Estimado Huesped, Muchas gracias por tan amables palabras. Estamos muy felices que haya disfrutado su estadía en Novotel Cusco. Lo esperemos para una próxima oportunidad, por esta su casa. Un abrazo cálido desde Cusco, Juan Tapia Gerente General

Dear Mr Rooney Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Dear Guest, Thank you for the review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia General Manager

Dear Guest, Thank you for the review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia General Manager

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia General Manager

Dear Mr Lee, Thank you for the review and advise of our hotel. Your opinion is really important for us. Best Regards, Juan Tapia General Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia General Manager

Estimado Huesped, Muchas Gracias por haberse tomado el tiempo de evaluarnos. Los esperamos pronto. Saludos Cordiales, Victor Collantes Gerente general

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Victor Collantes General Manager NOVOTEL CUSCO

Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to Novotel Cusco very soon! Take care! Victor Collantes General Manager NOVOTEL CUSCO

Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Call us if there is anything we can help you with on your next visit to Cusco. Take care! Víctor Collantes - General Manager

Dear Angela,We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Dear Alan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Dear Judy,We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Dear Nikita,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Dear JIngyng,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Dear Elizabeth,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Dear Mr. Hoang,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Dear Mr. JorgeWe appreciate the time you have taken to send us your comments about his stay at Novotel Cusco.At Novotel, we strive to provide quality service to each of our clients, which is why your comments are very important to us. Because the hotel is located in a high and cold area of the country, it does not have air conditioning, only heating. If our guests need it, we can provide portable fans for the rooms.We sincerely appreciate you sharing this matter with us.Receive a cordial greeting.Juan Tapia LagunaGerente generalNOVOTEL CUSCO

Dear Rashi,We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Dear Robin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Prezada Sra. CláudiaAgradecemos o tempo que você dispensou para nos enviar seus comentários sobre sua estadia no Novotel Cusco.Lamentamos muito que sua experiência não tenha atendido às suas expectativas; Na verdade, o hotel não oferece serviço de ar condicionado, permita-nos enviar-lhe as nossas mais sinceras desculpas.No Novotel, nos esforçamos para oferecer um serviço de qualidade a cada um de nossos clientes, por isso seus comentários são muito importantes para nós. Tenha certeza de que tomaremos as medidas necessárias para garantir que o que aconteceu durante a sua estadia não aconteça novamente.Agradecemos sinceramente que você tenha compartilhado esse assunto conosco e confiamos que você nos dará outra oportunidade de lhe fornecer um serviço ideal.Com os melhores cumprimentos.Juan Tapia LagunaGerente geralNOVOTEL CUSCO

Dear Ilce,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Estimada DorisMuchas Gracias por su puntuación positiva acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verla de vuelta.Atentamente,Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Estimado Huésped,Muchas Gracias por su calificación acerca de nuestro hotel! Nos hubiera gustado tener mayor información sobre su estadía, esperamos haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Exmo Senhor LeandroAgradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no Novotel Cusco. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas.Os hotéis Novotel desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu.Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada.Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentosJuan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Monsieur DenisNous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Cusco.Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses.Les hôtels Novotel sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux.Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour.Dans l’attente de vous accueillir prochainement, nous vous prions de croire,Monsieur, en l’expression de nos sentiments les meilleurs.Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Dear Mr. KwangmooWe very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Estimado Huésped,Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.Atentamente,Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Dear James,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Dear Renata,We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Dear Mrs. Oriol,Thank you for taking the time to tell us about your experience at the Novotel Cusco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Estimado Huésped,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Dear JingWe very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Estimado GuillermoLe agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Novotel Cusco.En Novotel, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia.Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo.Reciba un cordial saludo.Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Dear Vanessa,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Estimado Sr. JuanLe agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Novotel Cusco.Sentimos enormemente lo sucedido durante su estancia ; por favor permítanos hacerle llegar nuestras mas sinceras disculpas.En Novotel, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia.Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo.Reciba un cordial saludo.Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Dear TomThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Dear Raquel,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Dear Jeannine,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Dear Mr. CraigThank you for taking the time to tell us about your experience at the Novotel Cusco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO

Dear Daniella,Thank you for taking the time to tell us about your experience at the Novotel Cusco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Juan Tapia LagunaGeneral ManagerNOVOTEL CUSCO