Dear Antwan,Despite your unnecessary comments, we appreciate you taking the time to let us know about your experience. Rest assured, we do not allow illicit activity at our property and aim for a safe and secure environment for all who visit. We'll keep your thoughts in mind as we improve, and we hope for another chance to impress you in the future.

Dear Randy,Thank you for taking a moment to share your thoughts. Unfortunately, when booking through a third-party site, room assignments and reservations are subject to change based on availability. We are sorry we were unable to accommodate you this time around, and we hope that you will allow us another chance to show you all that we have to offer down the line.

Dear Dianne,We extend our well wishes to your daughter and your entire family. It was our pleasure to greet you with warm hospitality during this time. Rest assured that our housekeeping team will be made aware of your concerns, as this is not the quality of accommodations we wish to provide. Please accept our apologies that our policies were not to your liking, and we will take it into consideration moving forward. We wish you and your family well and hope to have another opportunity to change your perceptions during a future stay.

Dear Kellin, We are pleased to hear that you enjoyed our friendly staff. However, we regret that our accommodations failed to impress you. Please accept our sincere apologies for any inconvenience you encountered in your room. We assure you that cleanliness is one of our top priorities and will be discussed thoroughly as we make the appropriate changes. That said, we wish you well and hope you'll consider giving us another try someday.

Dear Richard, Guest feedback is our primary catalyst for effective change, so thank you for sharing yours. We are dedicated to positive change and will use your comments to ensure we are providing the best experience possible for our guests. That said, please know our front desk team is always on hand to assist with any issues you encounter in your room. Next time, don't hesitate to make them aware. While we can't change the past, we'd welcome a second chance to exceed your expectations down the line.

Dear Mayra, We appreciate you reaching out to make your voice heard. Sometimes, third-party reservations do not sync properly with our system, resulting in unfortunate circumstances such as yours. Nonetheless, we will always do our best to locate it and accommodate our guests. Regarding housekeeping, our team is not servicing occupied rooms at this time in order to maintain a safe environment. As you noted, however, any essentials needed can be requested at the front desk. Your feedback is valuable to us as we continue to improve the guest experience, and we hope to serve you again someday.

Dear Tracy, In reading your review, it is clear that we failed to meet your needs, and for that, we're very sorry. Our team is committed to positive change, so rest assured that they will use your feedback to make improvements and return our accommodations to our usual high standards. Your feedback is valuable to us, and we hope to offer you a more impressive stay on the road ahead.

Please accept our apologies for any concerns over the upkeep of the property during your stay and for any issues regarding our amenities. We'll have our maintenance team look into the issues you mentioned and we hope you'll join us again soon!

Dear Jeffery, It is unfortunate to hear that your experience with us may have been less relaxing than you had hoped. This is never the experience that we want a guest to leave us with, and you can rest assured that all of your concerns will be addressed by the proper parties as we continue to improve. We are confident that we can do better and hope that you will give us another opportunity to impress you down the line.

Dear Janece, While we are always happy to welcome back a familiar face, we apologize for any ways in which we failed to meet your expectations this time around. Our housekeeping and maintenance teams will be sure to give your room the attention it deserves, and we hope that you will give us another chance to exceed your expectations down the line.

Dear Ronnie, Thank you for taking a moment to reach out to us. Unfortunately, when booking through a third-party site, room assignments and reservations are subject to change based on availability. We are sorry to hear that we were unable to accommodate you this time around, and we hope that you will come back to see all that we have to offer down the line.

Dear Heather, The issues you raise are important to us, and we take these matters seriously. Please know we do not condone any illicit activities on our premises, and we do our part to ensure a secure environment at our hotel. That said, you're encouraged to bring any concerns you may have to the front desk, as we want your stay to be as comfortable as possible. Rest assured, your comments will be discussed internally, where we will seize all opportunities for improvement. We appreciate your time and welcome another chance to change your perceptions for the better down the line.

Thank you for taking the time to leave us your review, and it's unfortunate to hear that you didn't enjoy your time with us. Please know that when booking via a third-party site, specific room requests are subject to availability. Despite this, we'll be sure to have our housekeeping team look into your other comments further and have them make changes where necessary. Thank you, and we hope you'll give us another chance to impress you in the future.

Thank you for staying with us. Could you please describe what the clerk looked like? We will meet with the staff and make the necessary changes. JJ

Dear Lynette, It's unfortunate to hear that you encountered issues with our in-room amenities during your stay and we also apologize for any issues regarding your reservation. Rest assured, we'll have our team look into the issue to determine what happened. Despite this, we hope you'll come back and give us another chance in the future.

Dear Beth, Please accept our apologies for any disappointment regarding our accommodations. We'll be sure to have our team members look into the issues you raised as quickly as possible. Thank you, and we wish you all the best.

Dear Ricky, Our goal is to impress each and every guest that walks through our doors, and it saddens us that we failed with you. Your feedback is highly valuable to us, and we will seize this opportunity to make the positive changes you deserve. Given another chance, we'd be honored to welcome you back for an experience that is nothing short of stellar.