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리버 벤드 로지 여행 후기

5 out of 5
리버 벤드 로지
River Bend Lodge, Addo Elephant National Park, Addo, Eastern Cape

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 35개 이용 후기 중 26개" "
평점 8 - 좋아요. 35개 이용 후기 중 8개" "
평점 6 - 괜찮아요. 35개 이용 후기 중 1개" "
평점 4 - 별로예요. 35개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 35개 이용 후기 중 0개" "

9.8/10

청결 상태

9.6/10

직원 및 서비스

9.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Set inside Addo, you get 5 star service, and knowledgeable game guides who zero in on your individual needs. Lots of elephants, kudu, zebra, and a mating pair of lions made for outstanding sightings.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Superb accommdation snd food. Stunning close up elephant experiences and we were fortunate enough to also see lions, againe very close up. Highly recommend
2020년 2월에 2박 숙박함
답변 제공: General Manager: Debbie Carinus 님, 2020년 3월 5일
Dear Riverbend GUEST, Thank you so much for your wonderful review and for taking the time to let us have your feedback. We are so delighted that you had a most wonderful stay with us, and that you got to see some amazing wildlife while on safari with us. Until we see you again, travel safely and take care. Sincerely Debbie & The RiverBend Lodge Team

10/10 - 훌륭해요

Simon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 2박 숙박함
답변 제공: Debbie Carinus & The RiverBend Lodge Team 님, 2020년 1월 25일
Dear Simon Thank you so much for taking the time to give us feedback. It means the world to us when our GUESTS have had a stay that exceeds their expectations. Travel safely until we see you again at RiverBend Lodge

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 11월에 3박 숙박함
답변 제공: General Manager 님, 2019년 11월 14일
Thank you for taking the time to do a review for us on Riverbend Lodge. Your reviews are taken very seriously and we do use them to ensure that we continually strive to improve our services and that way ensure that GUESTS have a wonderful stay with us. Sincerely Debbie & The RiverBend Lodge team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 1박 숙박함
답변 제공: General Manager 님, 2019년 11월 14일
Thank you so much for taking the time to put pen to paper and submit your review on RiverBend Lodge. We are delighted that you loved your stay with us and until we see you again Safe travels. Sincerely Debbie & The RiverBend Team

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ganz tolles Erlebnis, toller Guide, absolute Empfehlung!
2019년 8월에 1박 숙박함
답변 제공: Debbie & The RiverBend Lodge Team. 님, 2020년 1월 25일
Thank you so much for your wonderful comments. it means the world to us that you love RiverBend Lodge as much as we do. Travel safely until we see you again

10/10 - 훌륭해요

Donald N

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superb service, magnificent location
Truly remarkable service from the management and staff.
2019년 5월에 1박 숙박함
답변 제공: Debbie & the RiverBend team 님, 2019년 6월 5일
Thank you so much for your most wonderful feedback. We are delighted that you got to experience this amazing slice of paradise with us, and needless to say, always love it when our GUESTS love RiverBend Lodge & LongHope Villa as much as we do. Take care until we see you again.

10/10 - 훌륭해요

Donald N

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The very best of South Africa
A truly remarkable lodge, staffed by attentive, smart and genuinely friendly people. Very highly recommended.
2019년 5월에 1박 숙박함
답변 제공: Debbie 님, 2019년 6월 5일
Wow - Thank you for your wonderful review. I really appreciate the fact that your interaction with the staff has been noted.....this means the world to us, as I really do have the most 'awesome' staff and I love the fact that you have experienced how genuine they are! I will definitely pass this wonderful message on to all here at RiverBend Lodge & LongHope Villa. Again - my sincere Thanks and take care till we see you again

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Einzigartige Location und hervorragender Service. Die Köchin hat das Dinner sogar persönlich auf unsere individuellen Wunsche angepasst.
2019년 3월에 1박 숙박함
답변 제공: Debbie 님, 2019년 6월 5일
Guten Morgen, und ich entschuldige mich aufrichtig für die Verzögerung bei der Beantwortung Ihrer sehr schönen Bewertung. Ich freue mich sehr, dass das Personal, einschließlich unserer großartigen Küche und der Köche, Ihren Essenswünschen entsprach - sie sind ein großartiges Team und es ist wunderbar, ihnen sagen zu können, dass sie geschätzt wurden. Nochmals herzlichen Dank und pass auf dich auf, bis wir dich wiedersehen

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This was an amazing place to stay in. How ever, the dinner which the establishment marketed as “gourmet” was a bit disappointing.. nice but nothing special, or that “wow” effect which you would expect from a gourmet meal. A bit unimaginative.
2019년 3월에 1박 숙박함
답변 제공: Debbie 님, 2019년 6월 5일
I want to thank you for your honest and open review. Guest reviews are vital to us and assist us with keeping the standards were they should be. I am so sorry the dinner was disappointing and missing the 'wow' effect. As the new Manager of the Lodge I am happy to advise that I have taken your point to heart, and have sat with my Executive Chef and together we have re-looked the menus and have revived the Dinners and meals in general to a gourmet 'wow' standard. Should you ever be looking at another Big 5 Safari, I would love to welcome you back to RiverBend Loge & LongHope Villa, and treat you, to the real dinner you should have experienced during your first stay with us. Again my Sincere Thanks for your open and honest review, it is valued.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sehr schön dort und die game drives sehr samtenem, da direkt von der Lodge aus!
2018년 12월에 2박 숙박함
답변 제공: Debbie 님, 2019년 6월 5일
Vielen Dank für Ihre Bewertung Wir freuen uns, dass Sie eine tolle Zeit hatten und die Big 5 Game Drives genossen haben. Sie sind wirklich ein Highlight für jeden Tag. Sollten Sie Afrika noch einmal besuchen, würden wir uns freuen, Sie wieder in der RiverBend Lodge & LongHope Villa begrüßen zu dürfen. Bis dahin pass auf dich auf.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
A Safari Treat
Overall we enjoyed our stay at the River Bend. The staff were friendly and helpful. Darlington was our Ranger for the Game Drives, who is very experienced, knowledgeable and very pleasant. During our stay we were lucky to see four of the "Big Five" and enjoyed each Game Drive. The furnishings at the River Bend are in need of some TLC; furniture is worn, the bathroom towels old and areas such as the the library need a good dusting- we found "coffee-table" style books coated in thick dust. It is has a "faded glory" colonial style, which needs updating to make it luxurious.
2018년 11월에 3박 숙박함
답변 제공: Debbie 님, 2019년 6월 5일
Thank you for your honest and constructive review, as tough as it is to hear at times, it does help us keep our fingers on the pulse. We are delighted that Darlington did a great job and do apologise for the lack of Housekeeping efforts during your stay. As the new Manager of the Lodge, I took your comments very seriously and am pleased to advise that not only have we (the staff & I) done a full spring clean of the entire Lodge....but I have also done training with the staff, so as to prevent this ever happening again. Over and above this, I am so pleased to also advise that I am currently busy with the owners looking at some new soft refurbishing options for the Lodge. I really do hope, that should you decide on another Big 5 Safari you will book RiverBend Lodge again as I would love to share with you the wonderful place RiverBend truly is.

10/10 - 훌륭해요

Rory

A very tranquil and relaxing stay, with fantastic food, and very informative game drives.
2018년 11월에 1박 숙박함
답변 제공: Debbie 님, 2019년 6월 5일
Hi Rory Thank you so much for your review, it is sincerely appreciated. It is always wonderful when a GUEST loves RiverBend Lodge & LongHope Villa as much as we do. I am delighted that you enjoyed your stay.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 1박 숙박함
답변 제공: Debbie 님, 2019년 6월 5일
Thank you for taking the time to send us your review. I do hope you had a wonderful stay and hopefully if you visit us again we will give you your best stay ever and reach a 5 out of 5 . Please do feel free to advise us if there was something not quite to your expectations, as all comments are taken in a constructive light, and they really do help us keep our fingers on the pulse.

8/10 - 좋아요

Tracy

좋아요: 직원 및 서비스, 객실의 편안함
Lovely family friendly lodge
We stayed at River Bend Lodge with another family. The staff were very friendly and helpful. The game drives were amazing and we were lucky to have some good sightings . Our game ranger was extremely knowledgeable and full of fun facts which kept the children entertained. Our room was a little tired and the water pressure wasn't great would be our only complaints . Overall we had a very enjoyable stay.
2018년 10월에 2박 숙박함
답변 제공: Debbie 님, 2019년 6월 5일
Hi Tracy, My sincere apologies for the delay in this response to your review. I am delighted that you enjoyed your stay with us at RiverBend Lodge & LongHope Villa, and that the staff did a great job making you feel at home and spoilt. I am also delighted to advise that I have taken your comments to heart, and that I am currently in the process looking at some refurbishing options with the Owners. I do hope we get to meet at RiverBend Lodge, should you ever look at another Big 5 Safari option so that I can share with you the changers since your last stay with us, that your review helped bring about.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay in Addo.
We were the only couple staying at the lodge,our table for breakfast lunch and dinner was set next to the log burning fire..Staff were warm and friendly ,only too happy to ensure our stay was a pleasurable one..We had 2 game drives while we were here, so much more wildlife than in public areas at Addo.There is also a watering hole for animal viewing.Highly recommend the lodge..WiFi was good in the room and around the property
2018년 8월에 2박 숙박함
답변 제공: Leilani 님, 2018년 8월 22일
Dear Michael Thank you so much for choosing to stay here with us at River Bend Lodge. We appreciate you kind words and we are pleased to hear your experience was as memorable as we would hope it to be. We hope we will welcome you back again soon. Regards, Your River Bend family

8/10 - 좋아요

sds 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kid friendly safari lodge
We just got back from a two night stay.. great rooms, lovely food. Really friendly staff, excellent safari guide. Maybe a few more up to date toys in the kids play room would be nice.
2018년 8월에 2박 숙박함
답변 제공: Leilani 님, 2018년 8월 15일
From the entire team at River Bend, we would like to thank you for choosing River Bend Lodge for your family vacation. We appreciate your kind words and thank you for your recommendations. We do hope we will welcome you back soon.

10/10 - 훌륭해요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

PAULO H C

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel with its own Nature Reserve
Wonderful place, great service, superb food, great Game Drives ! Wonderful holidays !
2018년 2월에 1박 숙박함
답변 제공: Leilani 님, 2018년 2월 20일
Dear Paulo Thank you for chooing to spend your vauable holiday time with us. It is a great pleasure to hear that you have enjoyed River Bend Lodge so much! We hope to welcome you back again soon. Regards, Leilani Serfontein General Manager River Bend Lodge

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sublime luxury
Amazing place with a real luxurious touch and attention to detail regarding service. Would love to come back and stay longer although it is pricey. Dinner and wine was very good value though. We had honeymoon suite with own private plunge pool and outside shower. Loved watching elephants at the watering hole.
2018년 2월에 1박 숙박함
답변 제공: Leilani 님, 2018년 2월 20일
Dear Mark Thank you so much for your wonderful and kind words regarding the team here at River Bend Lodge. It is great news that you wish to come back, we are looking forward to the day we can share our passsion and dedication to a wonderful experience with you again. Regards, Leilani Serfontein General Manager River Bend Lodge

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceptional
The staff could not have been better and the entire experience was wonderful
2017년 12월에 2박 숙박함
답변 제공: Leilani 님, 2018년 2월 20일
Dear Anonyous Fisrtly I would like to thank you for choosing River Bend Lodge as your destination of choise! I am glad you enjojyed your experience here with our Staff as much as we enjoy spending time with our guests. We hope we can welcome you back again soon. Regards, Leilani Serfontein General Manager River Bend Lodge

10/10 - 훌륭해요

mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old world charm
Lovely helpful and welcoming staff. Sadly we didn't see any Elephants while at the property!! Rooms very comfortable, food excellent.
2017년 10월에 2박 숙박함

10/10 - 훌륭해요

PATRICIA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ótima experiencia
O Lodge fica dentro de uma reserva particular ao lado do Addo Elephant Park. Excelente quarto com cama super king. Com um jardim muito agradável entre os chalets. Restaurante de excelente qualidade. Funcionários extremamente cordiais. O game drive pela reserva é muito recomendável. Talvez uma única melhoria poderia ser no café da manhã que é um pouco limitado nas opções do buffet,
2017년 9월에 2박 숙박함

8/10 - 좋아요

Brigitta 님, Dusseldorf

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5 * Lodge am Rande des Addo Elephant Parks
Sehr gute 5 * Lodge am Rande des Addo Elephant Parks. Super Chalets, großer Pool, outdoor Abendessen, Sehr gute Menüs, freundliches Personal. 2-Std. Game Drives in den Bergen um die Lodge: nur wenige Tiere, aber überwältigende Landschaft. Besser: Permit durch die Lodge für den Addo Elephant Park, 3-4 Stunden im eigenen Auto durch den Park mit Sicht auf viele Elephanten, Zebras, Kudus. Löwen, Leoparden, Hippos im Regelfall nicht zu sehen, keine Giraffen im Park. Expedia sollte den Hinweis auf die Pflicht-Zusatzkosten vor Ort korrigieren (s.u.)

10/10 - 훌륭해요

kiritkumar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to enjoy game drives
Very friendly staff

10/10 - 훌륭해요

Alun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent three days of game watching in comfort
Excellent stay in very comfortable lodge with super service, very informed guide, who managed to show us elephants, rhinos, lions, zebras , buffalo, warthogs, various boks and birds and thoroughly recommended.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Eine Farm in Afrika
Wunderschöne Lodge mit Hauselefanten.Schön eingebettet in die Landschaft Südafrikas.Stimmungsvolles Ambiente zum Essen (sehr gut) auf der Veranda. Zur Buchung über Expedia: keine Aufklärung über Zusatzgebühren von immerhin 7,5% auf "alles"!!!!!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sehr schöner Aufenthalt für 2 Nächte. Hervorragender und freundlicher Service in einer wunderschön gelegenen Lodge. Können wir uneingeschränkt weiterempfehlen!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Gutes Hotel in Park-Konzession
Solides Hotel, ruhige und schöne Lage. Freundliches Personal. Kamen wegen Game Drive und wurden nicht enttäuscht (in Konzession + Nationalpark 3 Löwen + 1 Rhino in 24h). Essen auf gehobenem Niveau. Fazit: Empfehlenswert, aber der aufgerufene Preis ist nicht gerechtfertigt.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tolle location um die Zweisamkeit zu geniessen .
Es war unsere erste Unterkunft in Südafrika und wir haben uns sehr wohl gefuehlt . Tolles Personal und ausgezeichneter Service . Ranger safaritouren sehr schoen , allerdings geht es auch hier ueberwiegend in den Addopark. Wir hatten die honeymoon mit eigenem Pool und koennen diese nur empfehlen !

8/10 - 좋아요

Lineke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful lodge with delightful staff
Gorgeous room with private plunge pool. Delicious food. Excellent game drives. All the staff went to immense trouble to ensure we were taken care of at all times.

10/10 - 훌륭해요

Denise 님, Carrières sur Seine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dépaysement garanti !!
Magnifique séjour, nous avions réservé la suite "Lune de miel" pour fêter nos 20 ans de mariage. Nous avons eu la surprise de dîner avec une coupe de champagne offerte par l'etablissement. Le personnel était parfait. Nous y retournerons avec grand plaisir.

10/10 - 훌륭해요

Udo 님, Korb

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Safari Lodge im Addo Elephants NP
Sehr angenehmes Ambiente, sehr freundliches Team. Besondere Highlights sind die angebotenen Safaritouren mit einem ausgesprochen kompetenten Ranger (David) - auf keinen Fall die Moring Safari auslassen! Zu empfehlen ist auch eine Fahrt durch den öffentlichen Teil des Parks, der dort seinem Namen (Elephants) alle Ehre macht. In diesem Teil des Parks sind die Straßen sehr gut ausgebaut. Bei der Anreise führen die letzten 5 Kilometer über sehr holprige, ungeteerte Straßen, die jedoch mit einem normalen PKW zu befahren sind (evtl. problematisch nach Regenfällen). Unbedingt der Anfahrtsbeschreibung auf der Hotelwebsite folgen, das Navigationssystem war etwas überfordert.

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Alles schoen! Nichts zu meckern!
Sehr schoenes Hotel miiten im Park. Sehr nette Menschen, sehr nettes Management!