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베스트 웨스턴 웨스트게이트 인 여행 후기

2.5 out of 5
베스트 웨스턴 웨스트게이트 인
1415 Kenneth Road, York, PA

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 858개 이용 후기 중 202개" "
평점 8 - 좋아요. 858개 이용 후기 중 350개" "
평점 6 - 괜찮아요. 858개 이용 후기 중 166개" "
평점 4 - 별로예요. 858개 이용 후기 중 66개" "
평점 2 - 너무 별로예요. 858개 이용 후기 중 74개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Oksana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: ND 님, 2024년 3월 26일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Sally

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the staff was very friendly
2024년 3월에 2박 숙박함
답변 제공: ND 님, 2024년 3월 19일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Rodney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
room cleanliness
2024년 2월에 1박 숙박함
답변 제공: ND 님, 2024년 3월 19일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Oksana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect place to stay
2024년 1월에 1박 숙박함
답변 제공: ND 님, 2024년 3월 19일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Jeffrey 님, King of Prussia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and safe- standard 4 star hotel.
2024년 1월에 2박 숙박함
답변 제공: ND 님, 2024년 1월 29일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Charles

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed here before, so I sort of know what to expect. For the price, it isn't a 5-star hotel. Overall, its a decent place for the money, and in a safe area with a restaurant right next door, but I did have a very noisy next door guest who had the television at full volume until late into the night. Check in was a bit slow with a couple checking in ahead of me that seemed to take forever and they were paying cash for their room. The breakfast was so-so. Lukewarm eggs and sausage, and basic breakfast items were standard fare. It had snowed and was very cold on my visit and while the parking lot was plowed, the walkways and approach to the entrance were not cleared well and/or salted, so it was definitely a bit treacherous there. Still, close to where I needed to be, easy in and out and I'd give it an 8 out of 10.
2024년 1월에 1박 숙박함
답변 제공: ND 님, 2024년 1월 24일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Paul

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable bed.
2024년 1월에 1박 숙박함
답변 제공: ND 님, 2024년 1월 24일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Alexandra

별로예요: 직원 및 서비스
thee unnecessary starring and questions from the guy at the front desk.
2023년 12월에 1박 숙박함
답변 제공: ND 님, 2024년 1월 24일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: ND 님, 2023년 11월 30일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Nicholas

가족 여행
좋아요: 객실의 편안함
Not the worst
Hotel had some new carpets and was mostly clean. Refrigerator was making a sound so loud we couldn't sleep so I had to unplug it then we were woken up at 5am by a loud profanity laced argument in the room next door. Breakfast eggs were watery and coupled with a thin hard breaded chicken patty. I'll probably look elsewhere next time
2023년 11월에 1박 숙박함
답변 제공: ND 님, 2023년 11월 21일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: ND 님, 2023년 11월 21일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Joshua

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fine for a business trip. I wasn’t aware they were under construction and the carpet was r completely torn out in the hallway outside my room. This caused a bad smell and a lot of dust and stuff to be tracked into the room. It was odd that it was torn out my entire 3 day stay. You usually want to get carpet torn out and replaced in a one or at most 2 day job. Everything else was great and I’m sure it will be really nice when they are done. Looking back if I had been told I would have requested a room away from the construction area.
2023년 11월에 3박 숙박함
답변 제공: ND 님, 2023년 11월 21일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Lisa

2023년 10월에 1박 숙박함
답변 제공: ND 님, 2023년 11월 21일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Walter

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great visit to York pa
2023년 10월에 2박 숙박함
답변 제공: ND 님, 2023년 11월 21일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Pattie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was newly renovated. It was clean comfortable and lovely
2023년 10월에 1박 숙박함
답변 제공: ND 님, 2023년 11월 21일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
They tried to suffocate us!
Room had a heater on that smelled horribly, made us choke. We had to stand outside for an hour to clear our airways. If we would have stayed we probably would have died on some Romeo & Juliet. They did change our room but we had to downsize & wasted an hour we didn’t actually have.
2023년 10월에 1박 숙박함
답변 제공: nd 님, 2023년 10월 16일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Dennis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was clean. The staff were friendly and helpful.
2023년 10월에 1박 숙박함
답변 제공: nd 님, 2023년 10월 15일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Roger

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Home when i am working away
Good stay, they are currently remodeling so a little dirty. The room was nice, the single king bed room had a love seat in it. Nice to sit n watch tv. Near by restaurants, and some offer a discount if you show your room card!
2023년 10월에 2박 숙박함
답변 제공: nd 님, 2023년 10월 13일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: nd 님, 2023년 10월 13일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice room, breakfast wonderful.
2023년 10월에 1박 숙박함
답변 제공: nd 님, 2023년 10월 13일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Kevin

좋아요: 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: nd 님, 2023년 10월 13일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Noise was a problem due to ongoing renovations. Also, breakfast carts passing our room at 530 in the morning were clackity clack loud.
2023년 9월에 4박 숙박함
답변 제공: ND 님, 2023년 9월 24일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

MARTHA

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Hotel is renovating the first floor. Was traveling with 84 yr old mom. No elevator First floor everyday had dust in the hall with a plastic covering on the carpet making it hazardous for my mom to walk on. Complimentary breakfast was good. Housekeeping came early in the morning when asked to come back in an hour-didnt know what I was saying . no english speaking housekeepers. When they did come in to clean no cleaning was done just change towels make bed and empty trash. No surfaces wiped or mopping done. very disatisfied.
2023년 9월에 7박 숙박함
답변 제공: ND 님, 2023년 9월 20일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Regarding room we have alloted 2nd floor room to you and it was 2nd room from Elevator. We have 2 elevators in our hotel. We know about the Wallpaper guys are putting wallpaper on 1st floor that's the reason we try to give rooms on 2nd floor, but you insist us to have on 1st floor which was even way far then the room which we have hold for you.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Maurizio

단체 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There was working in progress, and look like not really safe area
2023년 9월에 1박 숙박함
답변 제공: ND 님, 2023년 9월 20일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Kenneth

가족 여행
좋아요: 편의 시설/서비스
Property is being renovated . Room condition was acceptable but hallway is dirty with carpet removed. It is not a good place to stay right now.
2023년 9월에 1박 숙박함
답변 제공: ND 님, 2023년 9월 7일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Tom

2023년 8월에 1박 숙박함
답변 제공: ND 님, 2023년 9월 7일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 - 별로예요

Merrijane 님, Edison

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Under renovation. Room was clean but halls were very dirty with paint chops all over and elevator very dirty and old and small! Scary!
2023년 8월에 1박 숙박함
답변 제공: ND 님, 2023년 8월 20일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Tina

2023년 8월에 1박 숙박함
답변 제공: ND 님, 2023년 9월 7일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Daniel

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: ND 님, 2023년 8월 20일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Sue

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a very nice and clean room. Remodeling was underway, but the room we had was very updated.
2023년 8월에 1박 숙박함
답변 제공: ND 님, 2023년 8월 12일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Walter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 6박 숙박함
답변 제공: ND 님, 2023년 8월 12일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 - 너무 별로예요

larry

2023년 7월에 3박 숙박함
답변 제공: ND 님, 2023년 8월 20일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Gladys

2023년 7월에 1박 숙박함
답변 제공: ND 님, 2023년 8월 20일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함
답변 제공: ND 님, 2023년 7월 25일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Christine

2023년 7월에 1박 숙박함
답변 제공: ND 님, 2023년 8월 12일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

ibrahim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stay just for one night so I can’t really get maybe better impression. Hotel is under renovations but room is clean so…. Stuff is really nice and friendly
2023년 7월에 1박 숙박함
답변 제공: ND 님, 2023년 7월 23일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotels does not give refunds/ Best Western downfall
Terrible, room was dirty, bed made sounds, air conditioning was on full blast to the point of being ice. Ended up leaving for another hotel after five minutes.
2023년 7월에 1박 숙박함
답변 제공: NP 님, 2023년 7월 23일
Dear GuestGood day.We appreciate your feedback, but if we don't know who is writing or any name and the feedback with Anonymous how could we know in which room there was an issue???Non of the guest within a week checked-in and check out within 5 mins.Either you have mistaken with wrong hotel or some information are not correct

2/10 - 너무 별로예요

David

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel is under construction and oddly smells like floor cleaner and Indian food. Unbearable. I could hear next door's tv all night. Not again.
2023년 7월에 1박 숙박함
답변 제공: ND 님, 2023년 7월 14일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Elaine

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: ND 님, 2023년 7월 14일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 - 별로예요

Ray

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room I booked, a jacuzzi room was not available because of renovations. I was promised a discount since I was charged for a jacuzzi room but no rebate has been seen.
2023년 7월에 2박 숙박함
답변 제공: ND 님, 2023년 7월 10일
Respected Guest,Good day.We are very very sorry as I have stated the Front desk during the check out time please refund 40.00 to the guest account and he totally forgot. I have already refunded 40.00 into your c/c # ending 2616.Again we are apologize for the same and very much thankful to you to accept our request and moved from Jacuzzi room to regular king bed.

10/10 - 훌륭해요

Denise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 7박 숙박함
답변 제공: ND 님, 2023년 7월 14일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 - 별로예요

David

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very dirty and smelly hotel
2023년 6월에 1박 숙박함
답변 제공: ND 님, 2023년 7월 10일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Michcael

2023년 6월에 1박 숙박함
답변 제공: nd 님, 2023년 6월 15일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 - 너무 별로예요

Dani

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Mold everywhere
2023년 5월에 1박 숙박함
답변 제공: ND 님, 2023년 5월 17일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. We are waiting for your this type of response as we are well aware you need to cancel the reservation and during your check-in you complaint about weed smell in 4 rooms and now mentioning mold smell which our 2 rooms on 3rd floor are totally newly renovated with all type of treatments

4/10 - 별로예요

Joy

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Find another hotel
The sheets were clean, the bed comfortable and the breakfast great. HOWEVER, the rest of the hotel was in terrible condition. There were "pardon our dust" signs out, but it did not look like it was being improved, just terribly run down. The entire hotel had a strange odor. We took a rickity elevator up to the third floor. When we went to go back downstairs, the elevator had a "out of order" sign on it, so we tried to take the stairs. The stairs' door, was blocked by a rug and we literally had to use two people to push the stair door open. When we finally got to the lobby, they said the elevator should not have had an out of order sign on it. (??) Our room had black tape holding the carpet down. There was a strange white band around the edge of the room. The sink countertop was held up by an unfinished 2x4 board. On top of all of that, we were awoken at 2:30 in the morning by some lady screaming at her partner for over an hour! When we went to call the front desk, we realized there was no phone in the room.
2023년 5월에 1박 숙박함
답변 제공: ND 님, 2023년 5월 15일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Steven

2023년 5월에 2박 숙박함
답변 제공: nd 님, 2023년 6월 15일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 - 별로예요

Kelly

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I knee when i chose this hotel it was good at best. When we got there, there was a sign on the door apologizing for construction. ...which is not an issue honestly. The gentleman at the front desk upon arrival was very friendly and accommodating. We went to the room whicb had some minor signs of construction but clean. The bed was terribly lumpy, but that may be a personal comfort issue. The night was without issue. However at 8am we were woken to the extremely loud sound of a Sawzall....sounding like it was right next door. If you are going to keep your hotel open during renovation, separate the guests from the construction as best as you can. We decided to leave immediately due to the noise. On our way out the elevator wasn't working, so carrying bags down 3 flights of stairs is never fun. Over all it was not a good experience.
2023년 5월에 1박 숙박함
답변 제공: ND 님, 2023년 5월 15일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Walter

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: ND 님, 2023년 4월 24일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Brandi

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
2023년 4월에 1박 숙박함
답변 제공: ND 님, 2023년 5월 17일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Micaela

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good breakfast clean room
2023년 4월에 1박 숙박함
답변 제공: ND 님, 2023년 4월 24일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.