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아메릭인 바이 윈덤 맥앨러스터 여행 후기

2.5 out of 5
아메릭인 바이 윈덤 맥앨러스터
609 S George Nigh Expy, McAlester, OK

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 723개 이용 후기 중 376개" "
평점 8 - 좋아요. 723개 이용 후기 중 191개" "
평점 6 - 괜찮아요. 723개 이용 후기 중 79개" "
평점 4 - 별로예요. 723개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 723개 이용 후기 중 33개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

2/10 - 너무 별로예요

JULIE

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The pool was disgusting. It was not clean. Shower did not warm up so I ended up taking a cold shower. I don’t know how this hotel had good reviews.
2024년 2월에 1박 숙박함

4/10 - 별로예요

Melissa

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The AC was unreliable and dusty and the fan did not work in the bathroom and it said fan is silent on the switch. I know FOR A FACT it's did nothing. Elevator was broken. Just a blah.
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 29일
Melissa,We are very sorry to hear about your recent experience with. Please know that we work very hard at resolving all issues and appreciate the honest feedback.

10/10 - 훌륭해요

Donald

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Hotel
Good clean hotel. Older but well kept.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 9일
Thank you for the review.

10/10 - 훌륭해요

Ed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 26일
Thank you for taking time to leave a review.

10/10 - 훌륭해요

Joan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 26일
Thanks for the review.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hot tub was cold and the washer/dryer was out of order but other then that we enjoyed our stay.
2023년 9월에 3박 숙박함
답변 제공: GM 님, 2023년 9월 26일
Thank you for making us aware of the situation.

10/10 - 훌륭해요

Adell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is the place to stay!
This is the place to stay. Very welcoming & accommodating where possible.
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 9일
Thank you for taking time to leave such a kind review, we look forward to seeing you again.

8/10 - 좋아요

Alan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place. Would stay there again.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 6일
Thank you for the review.

10/10 - 훌륭해요

Thomas

2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 9월 26일
Thank you for the review.

10/10 - 훌륭해요

Tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good as expected no surprises
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 6일
Thank you for the review.

10/10 - 훌륭해요

Tero

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Simple access from the highway
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 6일
Thank you for the comment..

6/10 - 괜찮아요

Michael

가족 여행
좋아요: 직원 및 서비스
The look of the old home like building was neat. But the place it self really needs some TLC. Hot tub was broken the pool was dirt film on top of the water and hair balls in the bottom, the wall in the room had big gash marks and the floors had stains, lots trash around the parking lot, and the AC was not keeping up for this summer day.
2023년 8월에 2박 숙박함
답변 제공: GM 님, 2023년 8월 28일
Thank you for taking time to leave a review. We appreciate all feedback and will address all issues.

10/10 - 훌륭해요

Kathy Jo 님, CHEYENNE

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean interior & outside was well maintained. The manager on duty was so good - very friendly & helpful. We”ll stay here again!
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 28일
Thank you for the kind words, we hope to see you again soon.

4/10 - 별로예요

Stephen

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 6일
Thank you.

6/10 - 괜찮아요

Abi

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
The photos online are definitely different from the actual room you get. There was black mold in the shower. The hallway was missing carpet and smelled of mold…
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 6일
Thank you for the feedback.

8/10 - 좋아요

Gail

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was very clean and neat. The staff were all super nice and friendly. The pool was cold as was the hot tub. Not at all relaxing . Otherwise the facility was nice
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 9일
Thank you for the review.

6/10 - 괜찮아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff is friendly and helpful! The regular suites are great, the suite with jacuzzi tub was a really old, furniture was old, needs to be updated.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 6일
Thank you for taking time to let us know and we are addressing all issues.

10/10 - 훌륭해요

LONNIE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great continental breakfast
Just out running around for our anniversary. Found a hotel late Saturday night . It was very clean and the continental breakfast was excellent.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 6일
Hope you enjoyed your anniversary and thank you for letting us be a part of it.

8/10 - 좋아요

nelson

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend in McAlister.
I was pleased with the staff, room and the price. The breakfast was as to be expected. And the lady working the dining room very friendly and helpful. I was traveling with a 12-year-old and this location was friendly for us. There were three places for improvement that I saw. The pool water was cloudy, the spa water was cloudy and cold. And the guest laundry was out of order. Overall, I think we received a good value. But there is a chance to improve.
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 6일
Thank you for taking time to leave a review, we appreciate all feedback.

2/10 - 너무 별로예요

Rachel

별로예요: 청결 상태
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 26일
Sorry about your experience with us.

6/10 - 괜찮아요

Jessica

2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 26일
Thank you for leaving a review.

10/10 - 훌륭해요

Debra

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

David

2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Chad

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Sheets had skidmarks.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Ling 님, Euless

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Staffs are very friendly and let me feel welcome.
2023년 7월에 2박 숙박함

8/10 - 좋아요

Larry

The breakfast was excellent! Bathroom towels and cloths were very very thin, and some had holes in them. Overall, though, real good!
2023년 7월에 1박 숙박함

8/10 - 좋아요

CELIA KARINA

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bien
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Tyonna

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed our stay. Couldn't hear any highway noise. The breakfast was wonderful. Highly recommend
2023년 7월에 1박 숙박함

8/10 - 좋아요

Mary 님, Sparks

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
My room was older condition, but very clean. My son's room was tub had pink mildew and could not use.
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Roger

가족 여행
별로예요: 숙박 시설 상태 및 시설
The hot tub was broken, could not close bathroom door in pool area. Carpet in room was wet the entire time we were there (4 days). Dogs next door to us when sign on door to hotel said no pets or smoking/250$ fine. Told front desk and they weren't concerned about it at all.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Jesse

2023년 7월에 2박 숙박함

8/10 - 좋아요

Robert

2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Andrea

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff at this Americinn by Wyndham is the nicest group of people. The ladies at the desk did their very best to make everything good. There were a few things out of their control, the guest laundry was our of service and the TV in one of our rooms was stuck in store display mode so the remote didn't work, and the office chair in our room is in serious need of replacement. The kiddos loved the pool especially in this steamy hot summer. Thank goodness for the room AC, it was so nice. Several restaurants are within walking distance, but don't pass up the hotel breakfast it is DELICIOUS! The back door of the hotel is still broken from our last year visit to this hotel, while it made bringing our bags to our room convenient, it also left us questioning security. We had a good time visiting our family in McAlester and we appreciate Americinn's hospitality while we were in town.
2023년 7월에 1박 숙박함

4/10 - 별로예요

Roger

가족 여행
The floor in the room was wet. Also, the hot tub was not functional and they didn't seem to know anything about it (what was wrong, when it would be fixed)
2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 30일
Roger, Hope this day find's you well.We let all guests know at check in that the heating element on hot tub is out and I'm very sorry if the staff did not inform you.We hope next time to have everything working.

4/10 - 별로예요

Erika

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Nope!!!!
It’s old. They room we stayed in has not been renovated. The carpet was gross!!! The curtain had some tears in them. We have stayed there over the years but it’s too run down now for our comfort
2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 27일
We are very sorry to hear about your recent stay with us, we take all the feedback very serious and will address all the issues.

8/10 - 좋아요

Teresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great customer service.
2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 27일
Thank you for taking time to leave a review, we look forward to seeing you again!

8/10 - 좋아요

PENNY 님, Raymore

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Clean facilities and friendly staff. Some maintenance was needed in our room.
2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 27일
Thank you for leaving a review with us and for the feedback.

10/10 - 훌륭해요

Gregory J.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: GM 님, 2023년 6월 27일
Thank you for the amazing review.

4/10 - 별로예요

Blaize

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The room says it sleeps 5 people. Its two small beds and no cots are available. Imagine our suprise when 5 of us showed up and my teenage kids were 3 to a bed. The bathroom is like a closet and the shower head looks like it was ripped off a time or two. The staff is cool but they closed an indoor pool due to rain.......We probably wouldnt have swam but thats the line of reasoning. We are very likely to have this be the first and last time staying at an AmericInn.
2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 27일
Sorry to hear about your recent stay with us, unfortunately certain things are out of our control especially closing the pool during thunderstorms or the size of our bathrooms.All our rooms come with 2 queen size beds, and we have changed the number of occupancies each room can hold. Thank you for giving us a one time try.

2/10 - 너무 별로예요

Jerard

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Toilet/sink not working. Plus they didn’t givee room that I picked online and I paid for it!! Hot tub is also very cold
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 22일
We are very sorry to hear about your recent stay with us and we always like the chance to resolve any complaints guest may have. Sorry for any inconvenience we may have caused.

6/10 - 괜찮아요

Claudia

별로예요: 숙박 시설 상태 및 시설
Smells bad
2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 27일
We are so sorry to hear about your recent stay with us, we take each issue very seriously. Thank you for taking time to leave a review.

10/10 - 훌륭해요

Jamie 님, Edmond

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly and helpful staff. Property is older and a little dated but in a great, convenient area and the staff was wonderful. Would stay again.
2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 8일
Thank you for your recent stay and we look forward to seeing you again.

10/10 - 훌륭해요

Amelia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was great, breakfast was yummy, staff was very friendly and helpful.
2023년 5월에 2박 숙박함
답변 제공: Gm 님, 2023년 6월 8일
Thank you for your recent stay and we look forward to seeing you again.

10/10 - 훌륭해요

Tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best included breakfast ever at a hotel!
2023년 5월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 8일
Thank you for your recent stay and we look forward to seeing you again.

8/10 - 좋아요

Dee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
All was very good great breakfast and staff plus breakfast cook was great shower needed some work but all else was very nice
2023년 5월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 8일
Thank you for your recent stay and we look forward to seeing you again.

6/10 - 괜찮아요

Tonya 님, Austin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Let me start by saying I booked a room for a single night only, and I am not an overly picky person. Tonja at the front desk was super friendly both times I talked with her. The parking lot, common areas and room were all clean. This may be silly for some, however the pillows were super flat. To the point with even stacking them, it did nothing. The mattress was not the most comfortable either and felt due for an upgrade as it was super lumpy. Lastly, the AC was a trickle with cold air regardless of how high the setting (low to high or even on fan) and even setting the temp at 65 degrees we still couldn’t get the room cooled off. Unfortunately after a long day of traveling, those combined made for a rough night with little sleep due to comfort. I did not notify the front desk as we traveled all day, checked in at 10:30PM and were just ready to sleep. I can handle most situations but it was hard to get comfortable even being exhausted. Other than that, the property was clean along with the room and the employees were friendly! The complimentary breakfast was nothing amazing, standard eggs, waffles, cereals. All were fresh so that’s all we can ask for and it is an appreciated service offered at no additional fee. I’m not sure if we will book again in the future? I can’t say it was a horrible stay, but kind of disappointing in regards to comfort even if for a night. I can say due to staff friendliness and because it is clean, I would recommend it for the price.
2023년 5월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 8일
We are very sorry to hear about your recent stay with us. We would have loved the opportunity to make your stay better but I understand the late night travels and just wanting to relax. Next time or anytime you travel just know we are all in the customer service business and we want to make your stay the best.

8/10 - 좋아요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Gm 님, 2023년 6월 8일
Thank you for your recent stay and we look forward to seeing you again.

6/10 - 괜찮아요

Suzan

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 8일
Thank you for your recent stay and we look forward to seeing you again.

10/10 - 훌륭해요

Melissa

2023년 5월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 8일
Thank you for your recent stay and we look forward to seeing you again.