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샘스 타운 호텔 & 카지노, 슈리브포트 여행 후기

3.5 out of 5
샘스 타운 호텔 & 카지노, 슈리브포트
315 Clyde Fant Parkway, Shreveport, LA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1421개 이용 후기 중 712개" "
평점 8 - 좋아요. 1421개 이용 후기 중 326개" "
평점 6 - 괜찮아요. 1421개 이용 후기 중 172개" "
평점 4 - 별로예요. 1421개 이용 후기 중 118개" "
평점 2 - 너무 별로예요. 1421개 이용 후기 중 93개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Garrett

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staying downtown seemed safer & cleaner than staying in the outskirts.
2024년 4월에 1박 숙박함
답변 제공: Sam's Town Hotel Staff 님, 2024년 4월 24일
Hi Garrett,Thank you for sharing your wonderful experience with us! We eagerly look forward to seeing you again soon to provide more excellent service!

6/10 - 괜찮아요

Christopher 님, Blaine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Plenty of parking.
2024년 4월에 4박 숙박함
답변 제공: Sam's Town Hotel Staff 님, 2024년 4월 24일
Hi Christopher, Thank you for the rating. It's always our goal to provide excellent experiences in every interaction during our guests' visits. If you have feedback on how we can improve, please reach out to us directly through our property website

10/10 - 훌륭해요

Terry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room uograde was wonderful. The Desk Clerk & all employees we delt with were extremely friendly & accommodating. Huge Hotel...23 floors on the Red River. No Valet parking available. Free Garage parking. Bell Captains available. Would stay there again.
2024년 4월에 1박 숙박함
답변 제공: Nick G. 님, 2024년 4월 23일
Hi Terry,Thank you for sharing your wonderful experience with us! We eagerly look forward to seeing you again soon to provide more excellent service!

6/10 - 괜찮아요

Kristi

연인과의 여행
좋아요: 직원 및 서비스
Staff was very nice. Slots were fun
2024년 4월에 2박 숙박함
답변 제공: Nick G. 님, 2024년 4월 23일
Hi Kristi,Thank you for the rating. It's always our goal to provide excellent experiences in every interaction during our guests' visits. If you have feedback on how we can improve, please reach out to us directly through our property website.

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I liked it was kid friendly, and up on the 18th floor looking at the river was very nice and enjoyable
2024년 4월에 2박 숙박함
답변 제공: Sam's Town 님, 2024년 4월 22일
Thank you for rating us five stars! We are delighted to see you enjoyed your experience and we look forward to your next visit.

4/10 - 별로예요

Troy

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Stayed in the 19th floor and water from bathroom came out brown, bed was so hard a board would have been more comfortable and had to leave at 4 a.m. inability to sleep on mattress
2024년 4월에 1박 숙박함
답변 제공: Sam's Town 님, 2024년 4월 22일
Thanks for taking the time to share your rating. We hope your next visit is even better than your last!

8/10 - 좋아요

Kelsey

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a fun little property. I will say, when they say you are on a paddle boat for the casino, you are but you won’t know it haha. There are a lot of restaurant options, but most are only open on a few certain days and they did have entertainment during the weekend. Overall a nice place and front desk was very helpful.
2024년 4월에 1박 숙박함
답변 제공: Sam's Town 님, 2024년 4월 22일
We appreciate your review and feedback, and we are looking forward to the opportunity to serve you again. Thank you!

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice place
2024년 4월에 4박 숙박함
답변 제공: Sam's Town 님, 2024년 4월 22일
We appreciate your review and feedback, and we are looking forward to the opportunity to serve you again. Thank you!

8/10 - 좋아요

Laura M

가족 여행
좋아요: 청결 상태, 직원 및 서비스
I enjoyed playing the slots.
2024년 4월에 2박 숙박함
답변 제공: Sam's Town 님, 2024년 4월 22일
We appreciate your review and feedback, and we are looking forward to the opportunity to serve you again. Thank you!

10/10 - 훌륭해요

Rita

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I hadn't been to Shreveport in 20 years and was pleasantly surprised how well they have improved all the hotel/casinos. Sam's Town was very clean, the gaming was fun and the food was great. The highway system was very confusing but it wasn't bad enough for me not to want to return for another visit. Would highly recommend a stay.
2024년 4월에 2박 숙박함
답변 제공: Sam's Town 님, 2024년 4월 22일
We're so grateful for your wonderful feedback! Your support means the world to us, and we can't wait to welcome you back with top-notch service.

10/10 - 훌륭해요

Adriana

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stay often and never have issues. Love staying when I’m in town for work
2024년 4월에 3박 숙박함
답변 제공: Sam's Town 님, 2024년 4월 19일
Thank you so much for the five-star rating! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

10/10 - 훌륭해요

Velma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2024년 4월에 3박 숙박함
답변 제공: Sam's Town Hotel Staff 님, 2024년 4월 18일
Thank you so much for the positive review! We're thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

2/10 - 너무 별로예요

Sherry

별로예요: 청결 상태, 편의 시설/서비스
Dirty
2024년 4월에 1박 숙박함
답변 제공: Sam's Town 님, 2024년 4월 16일
We're disappointed to see your experience wasn't perfect and would like to learn more so we can help. Please contact us directly through our official property website.

10/10 - 훌륭해요

Marjorie

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great rooms! Very large and very affordable! I highly recommend and would stay here again!
2024년 4월에 1박 숙박함
답변 제공: Sam's Town Hotel Staff 님, 2024년 4월 15일
Thank you so much for the positive review! We're thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

8/10 - 좋아요

Brent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room. Would stay again
2024년 3월에 2박 숙박함
답변 제공: Sam's Town Hotel Staff 님, 2024년 4월 15일
We appreciate you taking the time to check out our property! We can't wait to have you back for another fantastic experience real soon.

6/10 - 괜찮아요

Ashley

좋아요: 직원 및 서비스
Room could’ve been cleaner. Found a candy wrapper. Otherwise it was ok. The A/C control did not work. It was on the fritz. No microwave in rooms. King bed was comfortable though. The staff were the only good part. Excellent service, especially the lady at the front desk. She was very nice.
2024년 4월에 1박 숙박함
답변 제공: Sam's Town 님, 2024년 4월 11일
Thank you for your rating. Our goal is to provide our guests with excellent experiences during every visit and your feedback is very much appreciated.

8/10 - 좋아요

Thomas

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Nichts von VIP zu spüren. Man wollte Upgrades verkaufen. Zimmer sind riesig und gut, im Hotel konnte man (Montags) nicht einmal vernünftig frühstücken.
2024년 4월에 1박 숙박함
답변 제공: Sam's Town 님, 2024년 4월 11일
We appreciate you taking the time to check out our property! We can't wait to have you back for another fantastic experience real soon.

8/10 - 좋아요

Neil

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Sam's Town 님, 2024년 4월 11일
We appreciate you taking the time to check out our property! We can't wait to have you back for another fantastic experience real soon.

10/10 - 훌륭해요

Jan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great. Front desk staff were really friendly
2024년 4월에 1박 숙박함
답변 제공: Sam's Town 님, 2024년 4월 11일
Thank you so much for the five-star rating! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

6/10 - 괜찮아요

Cheria

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is clean and convenient. Unfortunately, it has had horrible water pressure during previous recent visits. Water literally cuts back mid shower and later blasts out shower head shortly after. Some restaurants and the spa are only open on specific days. The front desk clerks are amazingly accommodating and helpful. Rooms are always clean, but dated. Even with the noted concerns I would still recommend this property. It’s clean, safe, good location and sometimes reasonably priced
2024년 4월에 1박 숙박함
답변 제공: Sam's Town 님, 2024년 4월 8일
Thank you for your rating. Our goal is to provide our guests with excellent experiences during every visit and your feedback is very much appreciated.

10/10 - 훌륭해요

Josh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quick check in and out.
2024년 4월에 1박 숙박함
답변 제공: Sam's Town 님, 2024년 4월 8일
Thank you so much for the five-star rating! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

6/10 - 괜찮아요

Gary

연인과의 여행
It’s ok
2024년 4월에 1박 숙박함
답변 제공: Sam's Town 님, 2024년 4월 8일
Thanks for taking the time to share your rating. We hope your next visit is even better than your last!

10/10 - 훌륭해요

Yvette 님, shreveport

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
easy access
2024년 3월에 2박 숙박함
답변 제공: Sam's Town 님, 2024년 4월 5일
Thank you so much for the five-star rating! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staff and great accommodations.
2024년 4월에 1박 숙박함
답변 제공: Sam's Town 님, 2024년 4월 5일
We're thrilled to hear you enjoyed your visit to our property, and we hope to welcome you back again soon for another five-star experience.

8/10 - 좋아요

Delilah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
None
2024년 4월에 1박 숙박함
답변 제공: Sam's Town 님, 2024년 4월 5일
Thank you for your review! We value your feedback and can’t wait to serve you again.

8/10 - 좋아요

Sharvon 님, Denham Springs

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Nick G. 님, 2024년 4월 25일
Hi Sharvon,Guest satisfaction is a top priority and we are disappointed to know that we did not achieve this during your recent visit. Please get in touch with us directly through our official property website so we can learn more about your experience.

8/10 - 좋아요

Heather

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay. There is no room service. That was disappointing because I didn’t plan on leaving my room.
2024년 3월에 1박 숙박함
답변 제공: Sam's Town 님, 2024년 4월 5일
Thank you for taking the time to share your feedback. Your review is important to us and we are eager to have the opportunity to serve you again in the future.

8/10 - 좋아요

Marie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We spent one Sunday night at the property. Check-in was easy and fast. The desk clerk was very nice, friendly and knowledgeable of the area. I asked for a quiet room, and she accommodated with a deluxe king room on the 15th floor with a view of the river, a large bathroom and vanity area. The casino river boat was a little dated, but we had fun in the non-smoking section on the 1st level. The waitstaff was prompt and friendly. For some reason, our room keys got de-activated twice, prompting a trip down to the front desk each time to be fixed. There is one restaurant and a small cafe. We planned to have breakfast at the restaurant, but it is closed on Mondays. The cafe had a nice selection of breakfast items and sandwiches. We will probably stay again if we have the opportunity to visit Shreveport again.
2024년 3월에 1박 숙박함
답변 제공: Sam's Town Hotel Staff 님, 2024년 4월 1일
Thanks for taking the time to share your rating. We hope to welcome you back again in the future.

10/10 - 훌륭해요

Daniel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very accommodating.
2024년 3월에 3박 숙박함
답변 제공: Sam's Town Hotel Staff 님, 2024년 4월 1일
Thank you for your 5-star review! We can’t wait to have you visit us again soon!

2/10 - 너무 별로예요

Derek

2024년 3월에 1박 숙박함
답변 제공: Sam's Town 님, 2024년 4월 16일
Thank you for taking the time to leave us a rating. We work very hard to make every experience memorable and exceptional, and we're disappointed to see we didn't achieve that during your visit. Please contact us directly through our official property website so we can help.

4/10 - 별로예요

Hunter

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I arrived at 3:35 am after driving from Dallas. I was awoken at 4:57 by staff and security because my “card didn’t go through for the $20 resort fee.” I was then told that actually they entered it in wrong, but I still had to go to the lobby and pay… at 5 am. I slept for 2 hours then had to leave again.
2024년 3월에 1박 숙박함
답변 제공: Sam's Town Hotel Staff 님, 2024년 4월 1일
We're disappointed to see your experience wasn't perfect and would like to learn more so we can help. Please contact us directly through our official property website.

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff and clean rooms
2024년 3월에 1박 숙박함
답변 제공: Sam's Town 님, 2024년 3월 26일
Thank you for your 5-star review! We can’t wait to have you visit us again soon!

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Sam's Town Hotel Staff 님, 2024년 4월 15일
Thank you for taking the time to share your feedback. Your review is important to us and we are eager to have the opportunity to serve you again in the future.

10/10 - 훌륭해요

Evelyn 님, Ada

It was very nice
2024년 3월에 1박 숙박함
답변 제공: Sam's Town 님, 2024년 3월 26일
Thank you for your 5-star review! We can’t wait to have you visit us again soon!

2/10 - 너무 별로예요

Ana

아이를 동반한 가족 여행, 출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Heater didn’t work Hotel smells like cigarette smell Pluming issues The worst!!!
2024년 3월에 2박 숙박함
답변 제공: Sam's Town 님, 2024년 3월 26일
We're disappointed to see your experience wasn't perfect and would like to learn more so we can help. Please contact us directly through our official property website.

10/10 - 훌륭해요

Sang

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old town Food cost too high
2024년 3월에 2박 숙박함
답변 제공: Sam's Town 님, 2024년 3월 26일
Thank you for your 5-star review! We can’t wait to have you visit us again soon!

8/10 - 좋아요

Rosalinda

2024년 3월에 1박 숙박함
답변 제공: Sam's Town 님, 2024년 3월 26일
Thanks for taking the time to share your rating. We hope to welcome you back again in the future.

6/10 - 괜찮아요

Elizabeth

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was old and outdated. The bathroom had a little mildew.
2024년 3월에 1박 숙박함
답변 제공: Sam's Town 님, 2024년 3월 26일
Thanks for taking the time to share your rating. We hope to welcome you back again in the future.

10/10 - 훌륭해요

ROWLAND

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay. Will go back
2024년 3월에 1박 숙박함
답변 제공: Sam's Town 님, 2024년 3월 26일
Thank you for your 5-star review! We can’t wait to have you visit us again soon!

6/10 - 괜찮아요

Ryan

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
I liked my room and it was really big, especially just for two people! But I could tell it was more than due for an update. The baseboards were coming off the wall and there weren't any charging ports on the overnight stand. Not a dealbreaker or anything, but it could definitely be improved upon. The parking garage was so noisy. Anytime a car would go up the ramp it sounded like a thunderstorm. I know there's nothing that can be done about it, but just wanted to offer feedback.
2024년 3월에 1박 숙박함
답변 제공: Sam's Town 님, 2024년 3월 26일
Thanks for taking the time to share your rating. We hope to welcome you back again in the future.

8/10 - 좋아요

Michael 님, Bartlesville

The room furniture was ragged. The food in the restaurant was not good. The meatloaf was unseasoned. The green beans were over cooked and soggy. The two people I dealt with at check in were outstanding.
2024년 3월에 1박 숙박함
답변 제공: Sam's Town 님, 2024년 3월 26일
Thanks for taking the time to share your rating. We hope to welcome you back again in the future.

10/10 - 훌륭해요

Jamie 님, Grand Prairie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great casino
2024년 2월에 1박 숙박함
답변 제공: Sam's Town 님, 2024년 3월 18일
Thank you for your 5-star review! We can’t wait to have you visit us again soon!

10/10 - 훌륭해요

Everett

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good stay. When we arrived we asked for a Bellman to assist with our luggage. The Bellman who came (this was around 2PM on 03/14/2024) was very friendly and helpful. There was a slight mixup with our room and he was able to fix it immediately. Other staff members we interacted with were very friendly and helpful.
2024년 3월에 3박 숙박함
답변 제공: Sam's Town 님, 2024년 3월 18일
Thank you for your 5-star review! We can’t wait to have you visit us again soon!

6/10 - 괜찮아요

Isabel

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Sam's Town 님, 2024년 4월 8일
Thanks for taking the time to share your rating. We hope your next visit is even better than your last!

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We went to shop til you drop Shreveport. Amazing shops from local and small businesses. Great day! We came home up from Sams Towns casino. The staff were not only friendly and helpful but they seemed genuinely happy to be there. Nice police presence in the area which made us feel good. (Several patroling officers around the area) Overall it was a great weekend!
2024년 3월에 1박 숙박함
답변 제공: Sam's Town 님, 2024년 3월 26일
Thank you for your 5-star review! We can’t wait to have you visit us again soon!

10/10 - 훌륭해요

KANDY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Need more dining options especially late arrival
2024년 3월에 1박 숙박함
답변 제공: Sam's Town 님, 2024년 3월 18일
Thank you for your 5-star review! We can’t wait to have you visit us again soon!

10/10 - 훌륭해요

Denise

연인과의 여행
Katrina was great at check in. Welcoming. Assisted us with parking our trailer.
2024년 3월에 1박 숙박함
답변 제공: Sam's Town Hotel Staff 님, 2024년 3월 15일
We're thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another amazing experience.

10/10 - 훌륭해요

Rachel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed my stay. The staff was super nice and helpful & the lobby felt like a mall or airport in the best way possible.
2024년 3월에 2박 숙박함
답변 제공: Sam's Town Hotel Staff 님, 2024년 3월 15일
We're thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another amazing experience.

6/10 - 괜찮아요

William 님, CLARKSTON

2024년 3월에 1박 숙박함
답변 제공: Sam's Town 님, 2024년 4월 2일
We appreciate you taking the time to share your rating and we hope to welcome you back in the future for a five-star experience.

6/10 - 괜찮아요

lorinda

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Bathroom toilet & tub was dirty. Nice room but could use some upgrades. Staff was wonderful during check in.
2024년 3월에 1박 숙박함
답변 제공: sams town hotel staff 님, 2024년 3월 12일
We're disappointed to see your experience wasn't perfect and would like to learn more so we can help. Please contact us directly through our official property website.