객실 내 금고, 책상, 노트북 작업 공간, 암막 커튼

에릭 보켈 부티크 아파르트멘츠 - 마드리드 스위트 여행 후기

4 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 407개 이용 후기 중 267개" "
평점 8 - 좋아요. 407개 이용 후기 중 118개" "
평점 6 - 괜찮아요. 407개 이용 후기 중 11개" "
평점 4 - 별로예요. 407개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 407개 이용 후기 중 3개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
위치 좋고 테라스 전망 좋음/와이파이 잘 안됨/청소상태 불결
위치/내부 구조등은 만족하였으나 주차장이 없고, 좁은 골목에 차를 대고 짐을 내려야해서 렌터카를 이용하는 이용자에게는 추천하지 않음. 공용 주차장이 멀고, 가격도 비싸고, 거기서 누가 차를 긁고 갔는데 범인을 찾을수 없었음. 숙소 관리는 잘 되어 있었으나 청소 상태가 불결했고, 이불, 베개에 먼지 및 외국인이 머리카락등이 다수 발견되어 전부 다시 털어서 사용함. 아마도 오랫동안 비어 있어서 그런거 같음. 투숙객이 확정되면 한번쯤 다시 청소를 해 주면 좋을거 같음 와이파이는 PC 또는 모바일 1개만 연결되면 다른 것들은 아예 연결이 안됨. 인원이 많거나 와이파이를 많이 써야할 경우에는 비추.
2019년 1월에 2박 숙박함
답변 제공: Iván Martínez. 님, 2019년 2월 12일
Dear guest, Thank you for taking some minutes to review our apartments. I am glad to see that the location and apartments were up to your expectatives. We take notes of your suggestions. I am looking forward to welcome you again, in the meantime, I wish you a good day. Iván Martínez.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Pachi

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, spacious, stocked, comfortable beds
2024년 4월에 2박 숙박함
답변 제공: Salvador D'Urso 님, 2024년 4월 14일
Hi Pachi,Amazing, we are so happy you enjoyed your stay with us!Kind regards,

10/10 - 훌륭해요

Marta Pacho

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Beautiful building nicely renovated
2024년 3월에 13박 숙박함
답변 제공: Salvador D'Urso 님, 2024년 3월 28일
Hi Marta,Thank you for your amazing feedback,We are thrilled you enjoyed your stay with us,Kind regards,

2/10 - 너무 별로예요

sevag

It was very noisy room. Couldn’t sleep one night.
2024년 3월에 6박 숙박함
답변 제공: Salvador D'Urso 님, 2024년 3월 23일
Hi Sevag,We are sorry for your experience,We are looking for ways to enhance the sleeping experience,Kind regards,

10/10 - 훌륭해요

Marina

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 8박 숙박함
답변 제공: Eric Vökel team 님, 2024년 3월 22일
Estimada Marina,Muchas gracias por su valoración. Esperamos recibirles de nuevo por Eric VökelSaludos cordiales,

10/10 - 훌륭해요

Kristine

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful apartment, plenty of room, full kitchen, friendly and helpful staff. The apartment was close to many things. I forgot my phone in the apartment and they reserved it at the front desk. I was so thankful.
2024년 3월에 1박 숙박함
답변 제공: Salvador D'Urso 님, 2024년 3월 17일
Hi Kristine,Thank you so much for your feedback and your kind words, we are so happy you fully enjoyed your stay,We hope to see you back if you come back,Kind regards,

10/10 - 훌륭해요

Tamara

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our Second time staying in an Eric Vokel apartment and not the last. Comfortable accommodations in the heart of the city for 2 nights or 2 months. Highly recommend.
2024년 3월에 2박 숙박함
답변 제공: Salvador D'Urso 님, 2024년 3월 16일
Hi Tamara,Thank you for your amazing feedback,Hope to see you soon!Kind regards,

8/10 - 좋아요

kirsi

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was spacious and nice. We had 2 bathrooms in an apartment with two rooms for 4 people. The only downfall was that hot water seemed to have been limited during the morning and night. We figured out the water issue and when all we got as cold water after a certain time. The phone in the room wasn’t working. The A heads up regarding the water and phone would’ve been good!
2024년 2월에 3박 숙박함
답변 제공: Salvador D'Urso 님, 2024년 2월 24일
Hi kirsi,We are so happy you enjoyed our spacious and nice apartments, We are sorry about the issue you had with the water and the phone not working, we will solve these problems and hopefully won't happen to anyone again,We hope to see you back here,Kind regards,

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buen servicio y comodidad y limpieza
2024년 2월에 2박 숙박함
답변 제공: Eric Vökel 님, 2024년 2월 12일
Estimada Patricia,Muchas gracias por su valoración y comentarios. Esperamos verles de nuevo por Eric Vökel.Saludos cordiales,Eric Vökel team

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Salvador D'Urso 님, 2024년 1월 20일
Hi Amanda,Thank you so much for your feedback,We are thrilled that you enjoyed your stay with us,Hope to see you back soon,Kind regards,

8/10 - 좋아요

Renata

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
The room was spacious for the 4 of us! we had two rooms and two bathrooms. We could hear the party happening on the other room and it was very loud, there was no receptionists for us to contact to ask for them to be quiet. The shower in one of the rooms didn’t have hot water.
2024년 1월에 2박 숙박함
답변 제공: Salvador D'Urso 님, 2024년 1월 20일
Hi Renata,Thank you so much for your feedback,We are happy that overall you enjoyed your stay with us,I'm sorry about the noise, we have got an emergency number where you could call to complain and someone from our team will be going to ask them to be quiet,We are sorry that you didn't have hot water in one of the bathrooms, you should have told our team to contact the maintenance team, however, we apologise,Hope to see you back soon,Kind regards,

10/10 - 훌륭해요

Lynn

2023년 12월에 3박 숙박함
답변 제공: Salvador D'Urso 님, 2024년 1월 20일
Hi Lynn,Thank you so much for your feedback,We are thrilled that you enjoyed your stay with us,Hope to see you back soon,Kind regards,

10/10 - 훌륭해요

caroline

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Salvador D'Urso 님, 2024년 2월 3일
Hola Caroline,¡Muchas gracias por valorarnos!Esperamos vuelvas pronto para brindarte una aún mejor estancia,Un saludo,

10/10 - 훌륭해요

keilamaria

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Salvador D'Urso 님, 2024년 1월 20일
Hi Keila,Thank you so much for your feedback,We are thrilled that you enjoyed your stay with us,Hope to see you back soon,Kind regards,

10/10 - 훌륭해요

Rowena

2023년 10월에 3박 숙박함
답변 제공: Eric Vökel Team 님, 2023년 10월 29일
Thank you for your excellent review, we are glad to hear that everything was perfect during your stay. It gives us energy to keep working every day.We hope to see you again soon at Eric Vökel.

8/10 - 좋아요

David

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함
답변 제공: Salvador D'Urso 님, 2023년 10월 21일
Hola David,¡Muchas gracias por tu feedback!Nos alegra que hayas disfrutado tu estancia,Esperamos vuelvas pronto para mejorar tu experiencia,Un cordial saludo,

4/10 - 별로예요

Ellie

단체 여행
2023년 10월에 3박 숙박함
답변 제공: Salvador D'Urso 님, 2023년 10월 12일
Hola Ellie,Lamentamos que tu experiencia no haya sido la mejor y no haya ido acorde a tus expectativas,Esperamos vuelvas pronto y poder mejorar y brindarte una mejor experiencia,Un cordial saludo,

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
2023년 9월에 7박 숙박함
답변 제공: Salvador D'Urso 님, 2023년 9월 30일
Hola,¡Muchas gracias por tu comentario!Esperamos vuelvan pronto para que tengáis otra buena estacia e incluso poder mejorarosla,Un cordial saludo,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Excellent stay
Good location a few mins walk from the old town. Out of hours check-in and check-out worked well. Room very good and nice roof terrace to sunbathe. Two small observations: the sofa bed was uncomfortable to sit on (we did not use it as a bed). There was also not much information about leaving - e.g. were we expected to clean the apartment or take out the rubbish / recycling.
2023년 9월에 4박 숙박함
답변 제공: Eric Vökel 님, 2023년 9월 25일
Dear guest.Thank you so much for your review.We take note about your suggestions for the future.Best regards from Madrid.

8/10 - 좋아요

Felipe

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is conveniently located; however, it can be a little loud at night for some light sleepers. Rooms are very comfortable, and have a nice size for a long stay or a small family with kids. We were there for 5 days, and liked our room, maybe an extra mirror would have been a nice plus, as there is only one washroom. Only negative during our stay, was a call on our last day, reminding us check-out is at 11am. It was only 11:10am. We were ready to leave the hotel, but it felt like we were being kicked out. Other than that, a wonderful stay in Madrid.
2023년 9월에 5박 숙박함
답변 제공: Eric Vökel 님, 2023년 9월 25일
Dear Felipe,Thanks a lot for your kind review.We sincerely apologize for any inconveniences, but the building is located on a central street of the city.We hope to see you again very soon.Best Regards

10/10 - 훌륭해요

Nelson

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property in a great location.
2023년 8월에 5박 숙박함
답변 제공: Eric Vökel 님, 2023년 9월 6일
Dear Nelson,Thank you for your wonderful review. Hope to see you soon in Eric VökelKind regardsEric Vökel team

10/10 - 훌륭해요

Andrei

가족 여행
좋아요: 청결 상태, 객실의 편안함
Modern and comfortable apartment. I was happy to find it and stay there.
2023년 8월에 1박 숙박함
답변 제공: Eric Vökel 님, 2023년 9월 7일
Dear Andrei,Thank you very much for your wonderful review. It was a pleaser to host you, we hope to see you very soon in Eric Vökel.Kind regards

10/10 - 훌륭해요

Dean

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Plenty of space and outdoor relaxing areas
2023년 8월에 3박 숙박함
답변 제공: Salvador D'Urso 님, 2023년 8월 26일
Hi Dean,Thank you so much for your feedback,I'm glad you enjoy the space in our apartments and the relaxing areas,We hope to see you soon,Kind regards,

10/10 - 훌륭해요

VERONICA

2023년 8월에 4박 숙박함
답변 제공: Salvador D'Urso 님, 2023년 8월 19일
Hola Verónica,Muchas gracias por tu feedback,Nos alegra que hayas tenido una estancia perfecta,Esperamos vuelvas pronto

10/10 - 훌륭해요

Tracy Ann

2023년 8월에 6박 숙박함
답변 제공: Salvador D'Urso 님, 2023년 9월 2일
Hi Tracy Ann,We are happy you enjoyed your stay with us,We hope to see you back if you come back!Kind regards,

8/10 - 좋아요

Reamer

2023년 7월에 3박 숙박함
답변 제공: Salvador D'Urso 님, 2023년 7월 29일
Muchas gracias por tu feedback,Nos alegra que hayas disfrutado tu estancia, Esperamos verte pronto para darte una estancia de 10,Un cordial saludo,

10/10 - 훌륭해요

Lucia

2023년 6월에 2박 숙박함
답변 제공: Salvador D'Urso 님, 2023년 7월 23일
Hola Lucia,Muchas gracias por dar tu feedback,Nos alegra que hayas disfrutado tu estancia y que haya cumplido tus expectativas,Esperamos volver a tenerte por aquí si vienes de nuevo,Un saludo,

10/10 - 훌륭해요

Chad 님, Shawnee

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the second time I’ve stayed here, would definitely use a third time!
2023년 6월에 3박 숙박함
답변 제공: Salvador D'Urso 님, 2023년 6월 17일
Hi Chad,Thank you for choosing to stay with us again!We greatly appreciate your loyalty and trust in our accommodations. It's wonderful to hear that you had a positive experience during your stay.We look forward to welcoming you back for a third time and providing you with another enjoyable and memorable stay.See you soon!Kind regards,

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Salvador D'Urso 님, 2023년 6월 11일
Dear Mark,Thank you for your feedback!We look forward to welcome you with another 10/10 stay again,Kind regards,

10/10 - 훌륭해요

Vicente 님, Kenton

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a marvelous stay.
2023년 5월에 8박 숙박함
답변 제공: Salvador D'Urso 님, 2023년 6월 11일
Dear Vicente,Thank you so much for choosing to stay with us and for sharing your positive feedback! We are happy to hear that you had a marvelous stay at our property.Our team works hard to ensure that every guest has a memorable experience.We look forward to welcoming you back for another marvelous stay in the future.Best regards,

10/10 - 훌륭해요

Theresa E

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a great space for our group. Bright, clean and felt safe.
2023년 5월에 3박 숙박함
답변 제공: Salvador D'Urso 님, 2023년 6월 11일
Hi Theresa,Thank you for taking the time to leave us a review! We're happy to hear that you found our space to be great for your group. We aim to provide bright, clean, and safe accommodations for our guests. Your positive feedback is greatly appreciated. We hope to have the opportunity to welcome you back in the future. Thank you again!Kind regards,

10/10 - 훌륭해요

Shijian 님, S. Hamilton

좋아요: 청결 상태, 편의 시설/서비스
Good location
2023년 5월에 5박 숙박함
답변 제공: Alejandro 님, 2023년 5월 28일
Dear Shijan , Thank you very much for your lovely review , it would be a pleasure for us to host you again on another occasion , Kind regards

10/10 - 훌륭해요

Abby

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here on a girls holiday, great size of apartment for the 5 of us, staff were lovely and helpful. Very clean and decor was really nice! The location was great, not a far walk into the main shipping area. Plenty of supermarkets and restaurants/bars a very short distance walk away
2023년 5월에 3박 숙박함
답변 제공: Alejandro 님, 2023년 5월 25일
Dear Abby , Thank you for your lovely review, it was nice to host you at our apartments and we would love to host you again on another occasion!Best regards

10/10 - 훌륭해요

Nikolai 님, Savoy

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good facility, clean and pleasant, good amenities. Location is within walking distance of places we wanted to visit. The host, Salvador was very kind and nice, he helped us with everything we needed, and provided suggestions on what to visit, as we were visiting Madrid for the first time.
2023년 5월에 3박 숙박함
답변 제공: Alejandro 님, 2023년 5월 25일
Dear Nikolai , Thank you for sharing your experience at Eric Vokel Madrid Suites. We are glad to know that you enjoyed your stay with us due to our facilities and the attention recieved by Salvador. We would love to host you again on another occasion , Kind regards , Alejandro

10/10 - 훌륭해요

Jose

가족 여행
좋아요: 청결 상태, 객실의 편안함
Excellent walking distance to La Gran Via
This is a wonderful boutique hotel that is great for apartment style accommodation / cleaning is done on weekly basis. The rooms are apartment style. The apartment was clean. It had some kitchen supplies like plates and bowls etc to use. A large fridge and spacious modern kitchen. There was laundry in the room but did not use it. The bathrooms were very modern and excellent size. The room also had a small balcony for beautiful views! There is a rooftop but it’s under construction so much there but that wasn’t an issue at all. The street is active and lively! Bakeries and restaurants just downstairs a few steps away! About a 10 minute walk to La Gran Via! I would recommend this hotel to families or large groups who need multiple beds.
2023년 4월에 4박 숙박함
답변 제공: Salvador D'Urso 님, 2023년 4월 22일
Hello Jose,Thank you for your review,We are glad you had a great time and experienced our service, great location and our beautiful building, we aim to get our guest happy same as you, and we are happy you enjoyed, this is a perfect place for families and people who need multiple beds and wants to feel at home with all amenities included,We hope to see you soon if you come back around here,Kind regards,

10/10 - 훌륭해요

Damian

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buen ubicación, muy limpio y una excelente atención de todo el personal, durante casi toda nuestra estancia, nos atendió Diego D’ Urso con una gran amabilidad, disposición y profesionalismo. Definitivamente regresaríamos…
2023년 4월에 9박 숙박함
답변 제공: Salvador D'Urso 님, 2023년 4월 16일
¡Buen día Damian!Espero se encuentre bien usted y su familia,Nos alegramos de que haya disfrutado su estancia con nosotros y gracias por sus bonitas y sinceras palabras, recordándole que mi nombre es Salvador, estamos muy felices de que su experiencia incluyendo todo haya sido muy buena y estamos a la orden para cualquier otra cosa que necesite,¡Esperamos verlos en otra ocasión por aquí!Un cálido saludo.

10/10 - 훌륭해요

Michele

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great place near the metro station.
2023년 3월에 6박 숙박함
답변 제공: Salvador D'Urso 님, 2023년 4월 1일
Dear Michelle,Thank you for taking a minute of your time to review your stay. We are delighted to know that you enjoyed your stay with us.Kind regards,Eric Vökel Madrid Suites

8/10 - 좋아요

Silvia

좋아요: 청결 상태
2023년 3월에 3박 숙박함
답변 제공: Salvador D'Urso 님, 2023년 4월 1일
Estimada Silvia,¡Esperamos que haya disfrutado su estan con nosotros! Ojalá tengamos la oportunidad de volver a hospedarles nuevamente en otra ocasión.Saludos cordiales,Eric Vokel Madrid Suites

10/10 - 훌륭해요

maria isabel

가족 여행
좋아요: 청결 상태, 객실의 편안함
Un apartamento muy comodo, céntrico y nuevo, volveria a repetir sin duda.
2023년 3월에 3박 숙박함
답변 제공: Salvador D'Urso 님, 2023년 3월 24일
Hola María Isabel,Nos alegra que haya disfrutado su estancia con nosotros, ¡esperamos verla en otra oportunidad!.Saludos cordiales,Eric Vokel Madrid Suites

8/10 - 좋아요

실제 이용하신 고객

가족 여행
2023년 2월에 6박 숙박함
답변 제공: Ader Lugo 님, 2023년 3월 11일
Dear guest,Chosing where to stay when travaling to Madrid its no easy feat, therefore, we want to thank you for your preference. It is disappointing to read a 8/10 rating but you can be confident that we hope to have another opportunity to wow you in the near future.Kind regards,

10/10 - 훌륭해요

Masako

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient location. Lots of restaurants and small grocery stores. Walkable. Near Grand via. City feel and old town feel you can feel both. Backside of the building is quieter than front side of the building.
2023년 2월에 2박 숙박함
답변 제공: Ader Lugo 님, 2023년 3월 11일
Dear Masako,Thank you for staying with us at Eric Vokel Madrid Suites and for taking the time share your comments. Shall your endeavors bring you back to Madrid we will be more than happy to welcome you once again.Kind regards

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
Flott leilighet med alle fasiliteter. Kort vei til Gran Via med shopping og restauranter. God service. Noe bråk fra tilstøtende rom og gang på natta.
2023년 2월에 4박 숙박함
답변 제공: Alejandro 님, 2023년 2월 23일
Thank you for sharing your experience at Eric Vokel Madrid Suites. We are so happy to know that you enjoyed your stay with us and we would love to host you again on another occasion , Best regards

8/10 - 좋아요

Gennea

가족 여행
좋아요: 청결 상태
Comfortable but missing some basics
We stayed in a 2b2b apartment (2adults/1child). It was comfortable with a functioning kitchen and bathrooms. The place was clean and efficient for our needs. We did notice that the cabinetry was wonky and the freezer door wouldn’t shut because the panel wasn’t attached properly. Also, the towel warmer in the primary bath would not turn on. The heater took a long time to heat up the space, occasionally turning off on its own in the process. Loved that there was a washer in the unit, that was helpful when traveling with kids. We did encounter a couple of challenges, the auto checkin machine was not working. So be sure to pay this hotel in advance. Our friends who paid in advance got their keys easily but we couldn’t pay with the checkin machine, we had to call after hours as reception desk is only 9a-5p (We arrived at 8p after a 4h baggage/flight delay.) Also, there is absolutely no housekeeping. We got 1 coffee pod and 2 teabags upon check in with a cleaning kit (not even napkins!). This was frustrating because we only stayed 3 nights, refills to some basics would have been nice. They only provided a single tablespoon of olive oil to cook with. I’m not expecting a full stock to the kitchen, but a bottle of oil and some coffee/sugar/salt for more than just one meal would be helpful, we can purchase everything else but I don’t feel it necessary to purchase an entire bottle of oil or salt and then throw away every time there is a guest, that seems wasteful.
2023년 2월에 3박 숙박함
답변 제공: Eric Vökel 님, 2023년 2월 19일
Dear Gennea,There are certainly a lot of options to stay in when traveling to Madrid, so we are certainly thankful for chosing us at Eric Vökel. You can be confident that your comments represent a major factor of motivation for our team to provide a high quality service and will be redirected to the apropiate leaders.All in all, we truly hope you give us another opportunity to wow you in the future shall your endeavors bring you back to madrid.Kind regards,Eric Vökel Team

10/10 - 훌륭해요

Maurício

가족 여행
좋아요: 청결 상태, 객실의 편안함
Sensacional. Não sabia que tinha em Barcelona senão teria ficado em um. Perfeito. Processo de check in/out excelente e pratico. Localização perfeita em Madri. Recomendo 100% e já guardei as informações de outros lugares na UE.
2023년 1월에 4박 숙박함
답변 제공: Eric Vökel 님, 2023년 2월 11일
Dear Mauricio,Thank you for taking a minute of your time to review your stay. We are delighted to know that you enjoyed your stay with us at Eric Vökel Madrid Suites.Kind regards,Eric Vökel Team

8/10 - 좋아요

María Isabel

단체 여행
좋아요: 숙박 시설 상태 및 시설
Para seis personas un baño era insuficiente.
2023년 1월에 2박 숙박함
답변 제공: Eric Vökel 님, 2023년 2월 5일
Estimada Isabel,Esperamos que haya disfrutado de su estancia y que tengamos la oportunidad de volver a hospedarles nuevamente en otra ocasión y que su estancia sea de 10.

10/10 - 훌륭해요

Margarita

단체 여행
좋아요: 청결 상태, 객실의 편안함
Excepcional
Apartamento excepcional. Amplio, moderno, céntrico y con muy buenas instalaciones. A destacar: el establecimiento dispone de recepción y taquillas para dejar el equipaje, tanto antes del check in, si se llega pronto a los apartamentos, como despúes del check out, si se necesita. Estación de metro muy cerca. Me he alojado en dos ocasiones aquí y repetiría, sin duda. Recomendable 100%.
2023년 1월에 2박 숙박함
답변 제공: Eric Vökel 님, 2023년 2월 5일
Estimada Margarita,Nos complace saber que nos ha vuelto a elegir y lo volvería a hacer gracias a nuestros excepcionales apartamentos y servicios como el de recepción y taquillas. Estaremos encantados de volver a darle la bienvenida en otra ocasión.Un saludo

8/10 - 좋아요

Nonie

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Lovely space but small. Hooks for towels and a table in the bathroom would be great. More dishwasher soap and laundry detergent is a must.
2023년 1월에 4박 숙박함
답변 제공: Eric Vökel 님, 2023년 1월 28일
Dear,We are happy to know that you found the apartment lovely and we hope that next time your stay is 5/5.Kind regards from Eric Vökel Team

10/10 - 훌륭해요

Margarita

가족 여행
좋아요: 청결 상태, 객실의 편안함
Excepcional.
Apartamento excepcional. Moderno, amplio, con muy buenas instalaciones y céntrico. Importante: Dispone de recepción y hay taquillas para dejar el equipaje, tanto antes de realizar el chek in, si se llega pronto a los apartamentos, como después de hacer el chek out. Recomendable 100%.
2023년 1월에 2박 숙박함
답변 제공: Eric Vökel 님, 2023년 1월 21일
Estimada Margarita,Nos complace saber que su estancia ha sido de 10 disfrutando de nuestros apartamentos céntricos y con todos los servicios que han hecho que sea una experiencia recomendable.Esperamos volver a tener la oportunidad de tenerla con nosotros en otra ocasión.Un saludo del Equipo de Eric Vökel.