숙박 시설 정면 - 저녁/밤
예약 가능 여부 확인

맥도날드 벌링턴 호텔 여행 후기

4 out of 5
맥도날드 벌링턴 호텔
Burlington Arcade/126, Birmingham, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 409개" "
평점 8 - 좋아요. 1001개 이용 후기 중 341개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 142개" "
평점 4 - 별로예요. 1001개 이용 후기 중 70개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 39개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Olga

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed my stay!
2024년 3월에 1박 숙박함
답변 제공: Lyndsey 님, 2024년 4월 16일
Hi Olga Thanks for the 5* review. I do hope we can welcome you back soon. Kind regards Lyndsey

8/10 - 좋아요

Paul

2024년 3월에 1박 숙박함
답변 제공: Lyndsey 님, 2024년 4월 16일
Hi Paul Thanks for the great review! I hope we can welcome you back soon :) Kind regards Lyndsey

10/10 - 훌륭해요

Christopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hotel is right in Birmingham city centre. You go outside and straight on a major shopping street, just around the corner is the main railway station. The hotel rooms are enormous, websites list the room sizes as sqf, but they should probably mean in square meters instead, as the room I am staying in must be at least a 100 square metres, with ceiling heights well over twice my height. The lady on reception has been particularly friendly and helpful, she helped find the parking, came found me when I got lost going up the stairs to conference rooms, and gives me a friendly hello and smile when I go past. Little touches like this really help make hotels stand out, and you feel truly welcome as guest. So, yeah, cudos to the hotel's HR department and to the hotel manager for hiring great staff and training well. The only slightly negative thing I warn potential guests about, is that although the parking is really close by to the hotel which is great for a city centre, you should check it out beforehand and oreint yourself to the correct exit from the railway station to the hotel as the parking is above, and it's easy to get turned around and go out the wrong exit if you are unfamiliar.
2024년 3월에 1박 숙박함
답변 제공: Lyndsey 님, 2024년 3월 23일
Hi Christopher Thanks for the 5* Review, your feedback is greatly appreciated. I'm really happy to hear you had a great stay with us and enjoyed your stay with us. Thank you for your kind words about our team, I do hope we can welcome you back soon!

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely place staff were really friendly nice clean room
2024년 3월에 1박 숙박함
답변 제공: Lyndsey 님, 2024년 3월 23일
Hi Lisa Thanks for taking the time to leave feedback on your stay.I'm glad to see you had a great stay with us and found the room nice & clean, Thank you for your kind words about our staff. We do hope we can welcome you back soon

8/10 - 좋아요

John

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location perfect.
2024년 3월에 2박 숙박함
답변 제공: Lyndsey 님, 2024년 3월 23일
Hi John Thanks for taking the time to leave feedback on your stay. We do hope we can welcome you back soon

10/10 - 훌륭해요

Joel

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Lyndsey 님, 2024년 3월 12일
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future.

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location right outside New Street Station. Quick check in and huge room
2023년 12월에 1박 숙박함
답변 제공: Lyndsey 님, 2024년 3월 12일
Hi Susan Thanks for the great review, I'm glad our location was convenient for you and you found our check in quick. I hope we can welcome you back soon

10/10 - 훌륭해요

Shaun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Lyndsey 님, 2024년 3월 12일
Hi Shaun Thanks for the great review! I hope we can welcome you back soon :)

4/10 - 별로예요

Dharmesh Kumar

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property is undergoing renovation and the room windows were blacked out with scaffolding. The first room was extremely noisy from the loud music from the clubs below. I was eventually given an alternative room, after being told none were available. Lamps weren’t working in the room and carpets are old and tired, giving the room a general feeling of uncleanliness. Bath towel was dirty so ended up using a hand towel. The breakfast and breakfast staff however were very good and attentive. I wouldn’t stay there again.
2024년 2월에 1박 숙박함
답변 제공: Lyndsey 님, 2024년 2월 11일
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future.

10/10 - 훌륭해요

Ash

2024년 1월에 1박 숙박함
답변 제공: Lyndsey 님, 2024년 3월 23일
Hi Ash Thanks for the 5* review! I'm glad to see you had a great stay with us, I hope we can welcome you back soon :)

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very central hotel ideal for Dining , shopping and entertainment
2023년 12월에 1박 숙박함
답변 제공: Lyndsey 님, 2024년 3월 12일
Hi Michael Thanks for the great review, I'm glad to see our location was perfect for you! I do hope we can welcome you back in the future.

2/10 - 너무 별로예요

Alex

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Lyndsey 님, 2024년 2월 11일
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future.

10/10 - 훌륭해요

chizoba

2024년 1월에 2박 숙박함
답변 제공: Lyndsey 님, 2024년 2월 11일
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future.

6/10 - 괜찮아요

Owen

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good value for money, great location
2024년 1월에 2박 숙박함
답변 제공: Lyndsey 님, 2024년 2월 11일
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
駅近で便利。
駅近で便利。部屋も広く使いやすいが排水に時間がかかるのがイマイチ。
2024년 1월에 2박 숙박함
답변 제공: Lyndsey 님, 2024년 2월 11일
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future.

4/10 - 별로예요

David

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel in need of refurbishment
Centre of Birmingham hotel and the bar was closed when we got in around 11:30pm. Room service could not transact my card so i had to follow the attendant back down to the bar to transact the payment there. The decor is very tired. My room was dull and narrow - I just wanted to be out of it.
2023년 12월에 1박 숙박함
답변 제공: lyndsey 님, 2024년 1월 6일
Thank you for taking the time to leave feedback on your stay, we do hope we can welcome you back in the future. Kind regards Lyndsey

8/10 - 좋아요

Anthony

연인과의 여행
좋아요: 직원 및 서비스
Hotel is in a Great location and has the Christmas market on its doorstep. We asked for a High floor room as we read reviews about noise and with staying on a weekend we thought it would be insane. We can confirm it is very noisy around the hotel if facing out towards the train station. Constant beeping and shouting but thankfully we were on the 5th floor which i would advise asking for as if you are on lower floors you will not be able to sleep. The Air conditioning would not stay on in our room and go off after 5 mins meaning windows were open till we went to sleep. Breakfast is good except if you want a latte or cappuccino don't expect it included as it is £4 extra for this which is insane giving i can go to a Travelodge and get this. Apart from the insane charges for selected things it did its job and put food in our bellys. If you are looking for an older classic hotel in central birmingham this will do the job just be aware of noise and additional charges at breakfast even when its included in your stay.
2023년 12월에 2박 숙박함
답변 제공: lyndsey 님, 2024년 1월 6일
Thank you for taking the time to leave feedback on your stay, we do hope we can welcome you back in the future. Kind regards Lyndsey

8/10 - 좋아요

Angie

2023년 12월에 1박 숙박함
답변 제공: Lyndsey 님, 2024년 1월 6일
Thank you for taking the time to leave feedback on your stay, we do hope we can welcome you back in the future. Kind regards Lyndsey

8/10 - 좋아요

Yolanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Overall a good stay, however they may need to fix their air conditioning or vent, as it I loud, and as a light sleeper I didn't sleep very well.
2023년 12월에 1박 숙박함
답변 제공: Lyndsey 님, 2024년 1월 6일
Thank you for taking the time to leave feedback on your stay, we do hope we can welcome you back in the future. Kind regards Lyndsey

8/10 - 좋아요

Carrie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Despite niggles would stay again
Love this hotel, stayed on numerous occasions. Great location for train station, shops, Christmas markets, theatres etc. On the negatives my wife is Vegetarian so they want to charge a £5 supplement for avocado on a breakfast and £4 to upgrade coffee to latte at breakfast… The temp in the room couldn’t go below 20’ which was to warm and windows were screwed shut so couldn’t open them. Bar area is nice to sit and chat. Room was spacious
2023년 12월에 1박 숙박함
답변 제공: Lyndsey 님, 2024년 1월 6일
Thank you for taking the time to leave feedback on your stay, we do hope we can welcome you back in the future. Kind regards Lyndsey

10/10 - 훌륭해요

Ron

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No critiscisms other than cost
2023년 12월에 1박 숙박함
답변 제공: Lyndsey 님, 2024년 1월 6일
Thank you for taking the time to leave feedback on your stay, we do hope we can welcome you back in the future. Kind regards Lyndsey

10/10 - 훌륭해요

Alan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay at this hotel several times a year - it’s excellent and highly recommended.
2023년 12월에 1박 숙박함
답변 제공: lyndsey 님, 2024년 1월 6일
Thank you for taking the time to leave feedback on your stay, we do hope we can welcome you back in the future. Kind regards Lyndsey

10/10 - 훌륭해요

Peter

2023년 12월에 1박 숙박함
답변 제공: Lyndsey 님, 2024년 1월 6일
Thank you for taking the time to leave feedback on your stay, we do hope we can welcome you back in the future. Kind regards Lyndsey

8/10 - 좋아요

Natalie

2023년 12월에 1박 숙박함
답변 제공: Lyndsey 님, 2024년 1월 6일
Thank you for taking the time to leave feedback on your stay, we do hope we can welcome you back in the future. Kind regards Lyndsey

2/10 - 너무 별로예요

Stephen

2023년 12월에 2박 숙박함
답변 제공: Lyndsey 님, 2024년 1월 6일
Thank you for taking the time to leave feedback on your stay, we do hope we can welcome you back in the future. Kind regards Lyndsey

2/10 - 너무 별로예요

Abdul

별로예요: 청결 상태, 편의 시설/서비스
답변 제공: Lyndsey 님, 2024년 2월 11일
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future.

8/10 - 좋아요

TIMOTHY

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2023년 11월에 3박 숙박함
답변 제공: Lyndsey 님, 2023년 12월 4일
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future

6/10 - 괜찮아요

Emma

좋아요: 청결 상태
Reception staff a little cold and didn’t allow us to store bags prior to check in. Good location for shopping and transport, but as a result, inside the room we could hear quite a lot of noise from the street. Overall the stay was ok, but I wouldn’t hurry back.
2023년 11월에 1박 숙박함
답변 제공: Lyndsey 님, 2023년 12월 4일
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future

8/10 - 좋아요

Kathryn

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location Restaurant and reception staff excellent Great breakfast Large spacious rooms Only issue was tv signal gone on quite a few occasions and issue with internet- all reported - BUT no maintenance after hours!!!
2023년 11월에 5박 숙박함
답변 제공: Lyndsey 님, 2023년 12월 4일
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future

8/10 - 좋아요

Adrian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Used this hotel previously as a place to stay while visiting the NEC for Motorcycle Live, close to the railway station. All staff friendly was a bit early for check-in but the hotel kept out bags so we didn't have to carry them around while we waited to check-in. Was remembered by the staff the second morning at breakfast - since our first stay they changed the hot breakfast to a self-serve rather than an order system which I felt was much better. Only minor criticism pillows weren't very thick after resting on them. But good room, comfy bed, and friendly. Will use again.
2023년 11월에 2박 숙박함
답변 제공: Lyndsey 님, 2023년 12월 4일
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future

4/10 - 별로예요

Michelle

2023년 11월에 3박 숙박함
답변 제공: Lyndsey 님, 2023년 12월 4일
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future

6/10 - 괜찮아요

ELIZABETH

2023년 11월에 1박 숙박함
답변 제공: Lyndsey 님, 2024년 1월 6일
Thank you for taking the time to leave feedback on your stay, we do hope we can welcome you back in the future. Kind regards Lyndsey

6/10 - 괜찮아요

g

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
ideal location and pleasant staff but not 4star
2023년 11월에 2박 숙박함
답변 제공: Lyndsey 님, 2023년 12월 4일
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future

8/10 - 좋아요

Aloma

2023년 11월에 1박 숙박함
답변 제공: Lyndsey 님, 2023년 12월 4일
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future

10/10 - 훌륭해요

Anthony J

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Whole weekend was faultless, staff an all service a pleasure!!
2023년 11월에 1박 숙박함
답변 제공: Lyndsey 님, 2023년 12월 4일
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future

10/10 - 훌륭해요

Louise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel, spacious room and great location. Only slight complaint would be no fridge in room for drinks to stay cold.
2023년 11월에 1박 숙박함
답변 제공: Lyndsey 님, 2023년 12월 4일
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future

2/10 - 너무 별로예요

Zawadi

별로예요: 숙박 시설 상태 및 시설
Property difficult to find and has no parking
2023년 11월에 1박 숙박함
답변 제공: Lyndsey 님, 2023년 12월 4일
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The light switches are confusing. Not enough towels. Loud rooms.
2023년 11월에 2박 숙박함
답변 제공: Lyndsey 님, 2023년 12월 4일
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Lovely hotel small room
Lovely hotel with friendly staff only negative is we was offered upgrade for £15 but didn’t feel it was worth it. Room comfortable but small and not much natural light as high window faced another building. Bathroom ceiling paint was peeling.
2023년 10월에 1박 숙박함
답변 제공: Lyndsey 님, 2023년 12월 4일
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future

10/10 - 훌륭해요

Julian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old station hotel
This is the old station hotel opposite New Street station, so it's convenient for the train and the tram which is right outside. The downside is that it can be very noisy, so either ask for a room at the back of the hotel or wear ear plugs.
2023년 10월에 3박 숙박함
답변 제공: Lyndsey 님, 2023년 10월 30일
Thank you for taking the time to leave feedback on your stay. We do hope we will see you again in the Future. Kind regards Lyndsey

6/10 - 괜찮아요

Gerard

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Not 4 Star
It was probably a nice hotel in its day. Public areas are fine and has a nice old world feel. Staff at reception were courteous and pleasant. The hotel is in a great location. My son and I had a twin room. Beds were comfortable but the overall appearance of the room was tired and in serious need of repainting and repair. skirting boards and doorframes not just repainted but replaced. En-suite tiles need re grouting as there were gaps all over the place. This is a 2 star hotel masquerading as a 4 star and living on past glories.
2023년 10월에 1박 숙박함
답변 제공: Lyndsey 님, 2023년 10월 30일
Thank you for taking the time to leave feedback on your stay. We do hope we will see you again in the Future. Kind regards Lyndsey

10/10 - 훌륭해요

Donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Superb from check in to check out amazing staff highly recommended
2023년 10월에 1박 숙박함
답변 제공: Lyndsey 님, 2023년 10월 30일
Thank you for taking the time to leave feedback on your stay. We do hope we will see you again in the Future. Kind regards Lyndsey

8/10 - 좋아요

Tony

2023년 10월에 1박 숙박함
답변 제공: Lyndsey 님, 2023년 10월 30일
Thank you for taking the time to leave feedback on your stay. We do hope we will see you again in the Future. Kind regards Lyndsey

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Ok no frills
Ok stay, decent nights sleep, room comfortable. Negatives- rooms tired, cold and couldn’t turn up the heating. Check out receptionist wants to learn to smile. Bar shut early.
2023년 10월에 1박 숙박함
답변 제공: Lyndsey 님, 2023년 10월 30일
Thank you for taking the time to leave feedback on your stay. We do hope we will see you again in the Future. Kind regards Lyndsey

8/10 - 좋아요

Rachel

2023년 9월에 1박 숙박함
답변 제공: Lyndsey 님, 2023년 10월 4일
Hi Rachel Thank you for taking the time to leave feedback on your stay. I'm glad to hear you have a great stay with us and hope we will see you again in the future. Kind regards Lyndsey

8/10 - 좋아요

Cameron

2023년 9월에 1박 숙박함
답변 제공: Lyndsey 님, 2023년 9월 30일
Hi Cameron Thank you for the great review, I do hope we will see you again soon

6/10 - 괜찮아요

ASIT

It was alright
2023년 9월에 1박 숙박함
답변 제공: Lyndsey 님, 2023년 9월 30일
Hi Asit Thank you for taking the time to leave feedback on your stay. I do hope you will try us again in the future. Kind regards Lyndsey

6/10 - 괜찮아요

Iain

연인과의 여행
별로예요: 편의 시설/서비스
The property was bland and dull both in the public areas and the bedroom. The windows in the room did not shut properly meaning that there was a large amount of noise from outside. While the breakfast was supposed to be cooked to order, it was served to us but the food did not have any great taste and appeared to have been cooked and stored in the kitchen.
2023년 9월에 1박 숙박함
답변 제공: Lyndsey 님, 2023년 9월 30일
HI IainThank you for taking the time to leave feedback on your stay.My apologies that your stay was not as expected. I have passed on your feedback on to the relevant departments who will action where required. Kind regardsLyndsey

10/10 - 훌륭해요

Mark

2023년 9월에 1박 숙박함
답변 제공: Lyndsey 님, 2023년 9월 18일
Thank you for the great review, I do hope we will welcome you back in the future. Kind regards Lyndsey

10/10 - 훌륭해요

EA

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for a business trip
Right next to the station yet very comfortable and quiet
2023년 9월에 1박 숙박함
답변 제공: Lyndsey 님, 2023년 9월 18일
Thank you for the great review, I do hope we will welcome you back in the future. Kind regards Lyndsey