Dear Lizette,Thank you so much for taking the time to share your experience at Clarion Collection Hotel Temperance. We are thrilled to hear that you chose us for your leisure trip with family. It's wonderful to know that you found our staff to be top-notch. We always strive to provide the best service to our guests, and we're glad that we were able to meet your expectations. Your kind words will be passed on to our team, which I'm sure will be a great source of motivation for them.We've noted your feedback about the condition and cleanliness of our hotel. We appreciate your honesty as it helps us understand where we can focus our attention to improve our guest experience.We've been happy to have you as a guest and we hope that your overall experience was memorable. Wishing you all the best until we see you again! Warm regards,