Dear Guest,Thank you so much for your lovely comments, our staff members are proud of their team work and of your absolutely amazing words!Of course, we would love to welcome you back in the future!Have a safe winter!

Dear Mrs. Louise,Thnak you for your nice feedback, we do hope to welcome you back!

Dear Mrs. Evgeniya,We are deeply sorry to read that your accommodation at our hotel was not nice and that we did not manage to meet your expectations.Regardless of the fact of reading a positive or a negative review, we do always encourage our guests to leave their feedback, so we will know our deficiencies.Further to your comments, please allow us to express our bad surprise reading that the breakfast was poor, we usually have nice feedback for its taste and variety.Also, about the airplane's noise, please note that we have informed our official site about the proximity of our hotel with the runway, so the guests need to expect noise.All in all, thank you for your review and we wish you all the best for the future.Kind Regards

Dear Mrs. Vianney,Thank you so much for your lovely review!We are delighted that you left satisfied and happy and we would love to welcome you back!Yours sincerely

Dear Mrs. Giorgia,We are deeply sorry to read that your accommodation at our hotel was so bad and failed to meet your expectations.Further to your comments, we need to assure you that we will transfer all of your suggestions to all of our Head Departments, so we will definitely improve our services and facilities.Once more, please accept our apologies.We wish to see you back and all the best for the future!

Dear Mr. Kaur, kalispera from Corfu,We are delighted that your stay was pleasant in general and we would love to welcome you back!

Dear Mrs. Jessica, kalimera from Corfu,We are deeply sorry that your stay was not pleasant at all, all of us are frustrated reading these strong words of disappointment.However, we do hope to have one more chance at welcoming you back, where our team will do its utmost in order to provide you a more memorable holiday experience!With our warmest regards,Guest Relations Department

Dear Mrs. Nina,Thank you for your nice rating, we do appreciate the time that you disposed and we would love to have the opportunity of welcoming you back to our hotel!

Dear Mrs Elena, Thank you so much for your nice rating, we do hope to welcome you back!

Dear Mr. Mark, Thank you for letting us know about your recent expereince with us.We are deeply saddened that you did not enjoy your stay at all but we do hope to have one more chance at welcoming you back, where all of us will try to offer you a more memorable holiday experience.

Dear Mr. Ryan,Thank you so much for your kind comments, we do hope to accommodate you back in one of your future visits to Corfu!

Dear Guest,Thank you for your time to post your sincere review.Please note that we have clarified to our official site the proximity of our hotel with the airport runway, so the noise is possible. Also, kindly note that we actually do not charge the sunbeds and the umbrellas, the 5 euros that you pay was possibly for the drink, as your reservation was only with breakfast included.All in all, thank you for your nice review, we would love to have the opportunity of welcoming you back!

Dear Mr. Michael,Thank you so much for your top praising words with regards to our staff's assistance, we are looking forward to welcoming you back!Yours faithfully,Guest Relations Department

Dear Mrs. Maria,Firstly we would like to thank you for choosing us back!We are disheartened to read that your accommodation was not as expected, our team strives to upgrade your high standars and we are all saddened that you suppose not to come back.However, we do hope to have one more chance at welcoming you back to our hotel, where we all will do our utmost in order to offer you a more memorable stay.Yours sincerely,Guest Relations Department

Dear Guest,Thank you somuch fro choosing us.It is such a gratitude that you have selected our hotel and we do hope to have one more chance at welcoming you back.We wish you all the best for a safe and nice winter!

Dear Mr Giuseppe, We would like to thank you for your nice rate and we hope to see you again in the future. Kind regared Christiana Tsoukia

Αγαπητέ Κύριε Ανδρέα, Σας ευχαριστούμε πολύ για τα θερμά και εγκάρδια σας σχόλια, ελπίζουμε να ξανά έχουμε τη χαρά να σας φιλοξενήσουμε στο ξενοδοχείο μας. Με εκτίμηση, Τμήμα Δημοσίων Σχέσεων

Dear Alexander, Thank you so much for your lovely comments, we do appreciate your kind words and we are looking forward to welcoming you back! Sincerely, Guest Relation Department

Dear Guest, All of our staff members are feeling extremely sad after reading your strong words of disappointment regarding your recent stay with us. We would like to apologize for any inconvenience that you figured out in our hotel throughout your stay. We are disheartened to know that you did not mention all the issuess to Reception, because, if you had done this, we would have definitely changed you room. All in all, we can accept every criticism, especially when it's goal is to imporve our standards and services. However, we do hope to have one more chance at welcoming you back in our hotel, in order to have one more opportunity at providing to you better service and facilities. Sincerely, Guest Relation Department

We would like to thank you for your comments and we do hope to welcome you back! Sincerely, Guest Relations Department

Dear Guest, We would like to express our saddness reading your strong words of disappointment with regards to our recent stay at The Royal Grand Hotel. Your comments about not providing to you all the important information leave us badly surprised, because all of ou Reception members are explaining all the useful information during the check in process. However, we would like to apologize for the upleasant stay that you had with us and we do hope to have on more chance to welcome you to our hotel, in order to change your bad impressions. Sincerely, Guest Relation Department

Θα θέλαμε να σας ευχαριστήσουμε θερμά για την εξαιρετική σας βαθμολογία! Ελπίζουμε να ξανά έχουμε τη χαρά να σας φιλοξενήσουμε! Με εκτίμηση, Τμήμα Δημοσίων Σχέσεων

Dear Jared, We have no words to describe our gratefulness for reading these exceptional comments with regards to your recent stay in "The Royal Grand Hotel"! All of our staff members made their personal effort in order to offer you a memorable holiday experience! Especially Giota and Lenka are delighted that they achieved to add value to your stay! Once more, thank you for your kind words, we are looking forward to welcoming you back in the near future! Sincerely, Guest Relation Department

Dear Cinzia, Thank you for your time to share your sincere comments with regards to your recent stay in "The Royal Grand Hotel". We are sad that you left from our hotel with mixed feelings, but we are delighted that you enjoyed our breakfast so much! Rearding the few issues that you figured out in the room, we would like to honestly apologize and to clarify that all the suggestions are warmly welcomed from us, because, as 3 star hotel we continiously try to be improved. Thank you so much for your kind review, we do hope to welcome you back soon. Sincerely, Guest Relation Department

Dear Mr Faulkner, We are grateful that you visited our hotel and also for having a good impression about our facilities. We are delighted taht you enjoyed your stay in general and we would like to welcome you back in our hotel in the near future. Sincerely, Guest Relation Department

Σας ευχαριστούμε πολύ για την άψογη σας βαθμολογία, χαιρόμαστε ιδιαιτέρως που καταφέραμε να ανταποκριθούμε στις προσδοκίες σας! Ελπίζουμε να έχουμε και πάλι τη χαρά να σας φιλοξενήσουμε σε μια από τις μελλοντικές σας επισκέψεις στο νησί μας. Με εκτίμηση, Τμήμα Δημοσίων Σχέσεων

Αγαπητέ Κύριε Σπυρίδωνα, Θα θέλαμε καταρχάς να σας ευχαριστήσουμε που επιλέξατε το ξενοδοχείο μας για την πρόσφατη διαμονή σας στην Κέρκυρα, καθώς και για το χρόνο που αφιερώσατε ώστε να μοιραστείτε την άποψη σας για το ξενοδοχείο μας. Λυπούμαστε για την δυσάρεστη εμπειρία που είχατε, καταλαβαίνουμε πως είναι σχεδόν αδύνατον να φεύγουν όλοι οι πελάτες μας απολύτως ευχαριστημένοι, παρά την προσπάθεια όλης μας της ομάδας να το καταφέρει αυτό. Σχετικά με τις αδυναμίες που αντιμετωπίσατε κατά τη διαμονή σας αναφορικά με το ξενοδοχείο μας θα θέλαμε να απολογηθούμε αλλά και να εκφράσουμε τη χαρά μας που ήρθε γρήγορη και άμεση λύση. Σχετικά με την εξυπηρέτηση που λάβατε από την ομάδα του προσωπικού μας, αφήστε μας να εκφράσουμε την έκπληξη μας για το σχόλιο σας, καθώς η πλειονότητα των επισκεπτών μας επαινεί τη φιλικότητα των υπαλλήλων μας. Ανεξάρτητα από το αν διαβάζουμε μια "καλή" ή "κακή" κριτική, ελπίζουμε πάντα σε μια μελλοντική σας επίσκεψη στο νησί και μια πιθανή διαμονή σας στο "Royal Grand Hotel". Με εκτίμηση, Τμήμα Δημοσίων Σχέσεων

Thank you for your honest possitive review.

Thank you for your kind and honest review.

We would like to thank you for your positive rate! We will be happy to see you again next year.