Check in was fast and efficient. Our rooms AC did not work well. We waited fkr 30 min after our first phone call asking for a different room. They forgot as I had to call back a second time. They finally gave us another room with good AC. When we went to the breakfast buffet the next morning, they had cancelled our free buffet. So, he said I had to go to the front desk. The manager was too lazy to come tslk to me. The girl at the front desk said no free buffet. I said, I will go back up to my room and get the reservation. I took it to the front desk, she said sorry...but when we went to eat, he tried to stop us again! Humiliating as my husband was setting down with his food. Breakfast buffet was average but the chef doing the omelets and eggs had great difficulty. I recommend, if you want to stay here, pack you bag with patience!