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예약 가능 여부 확인

타운플레이스 스위트 요크 여행 후기

2.5 out of 5
타운플레이스 스위트 요크
2789 Concord Rd, York, PA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 132개 이용 후기 중 82개" "
평점 8 - 좋아요. 132개 이용 후기 중 25개" "
평점 6 - 괜찮아요. 132개 이용 후기 중 12개" "
평점 4 - 별로예요. 132개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 132개 이용 후기 중 5개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

Sylvain

좋아요: 청결 상태, 직원 및 서비스

10/10 - 훌륭해요

Erin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👍
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Laurie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When checking in, it took over an hour. The hotel was completely booked due to a few tournaments in town. They only had one employee at the front desk. She as lovely but so overwhelmed!
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

8/10 - 좋아요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

Carolina

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good service
2023년 12월에 1박 숙박함

8/10 - 좋아요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Evelyn

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Francia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 7박 숙박함

10/10 - 훌륭해요

Jazmin

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dave checked us in & was very welcoming & friendly! The property and room was very clean, lots of restaurants close by.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Dainna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was really clean and comfortable. The staff was so friendly.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Ivan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

4/10 - 별로예요

Diana

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
It took forever to check in. My husband and I actually went and sat down while she figured it out. There were ants everywhere in the room. Other than that it was fine
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

paula

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sofa”bed” was very hard. Property ran out of bedding for the sofa beds - including pillows!
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

NANCY 님, HOMER

좋아요: 청결 상태, 직원 및 서비스
The gentleman at check in was kind and efficient. My suite is comfortable and well stocked. My grandchildren in the area met me here and enjoyed a swim in the pool and we had pizza together in the breakfast nook. A wonderful stay!
2023년 1월에 1박 숙박함
답변 제공: Janette 님, 2023년 2월 6일
Dear Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely,J Irizarry General Manager

6/10 - 괜찮아요

Darrell

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
We had actually booked a different property in the area with Expedia. They called the evening before our scheduled check-in and said they needed to move us elsewhere. They said it would be at least as good, but it wasn't. The bright spots where check-in, staff-friendliness, parking, and breakfast. The following are areas for improvement: First, the carpet and bathroom were not that well-vacuumed and there was some stuff on the floors. The caulk in the tub looked like it was worn and starting to develop mold in a spot. The plastic shower curtain did not reach the top of the tub and was barely contained by the cloth curtain. The room itself felt a little cramped due to layout and the TV was sideways to the bed and couch. I was also amused to see that they had an I-Home in the room, which takes me back many years. It's USB connection did not work to charge my phone, so don't forget your charging cords. We were tired after a long drive and looked forward to a good night's sleep. I was awakened at 5:30am by clattering and voices in the hall. We should realized that our room was rather close to the breakfast areas and there was a fair bit of noise heard in the room as they prepared for it. It wasn't a horrible stay, but the property seems a bit dated and Marriot should invest in some upgrades.
2022년 10월에 1박 숙박함

8/10 - 좋아요

Lorri

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Na
2022년 10월에 1박 숙박함

4/10 - 별로예요

Joshua

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
No toilet paper in room when we arrived and full garbages. When we asked for toilet paper, they tried to give one roll. We’re a family of 5 staying for 4 days. This really seems like a discount hotel but it shouldn’t be as a Marriott TownPlace
2022년 9월에 3박 숙박함

10/10 - 훌륭해요

Michele

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfortable
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Jo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mattes and Gruzs Wedding
My stay was great! George was at the front desk and we spoke prior to our arrival. The day prior we were booked to stay at a hotel down the street, (due to Town Place being full) but when we arrived our reservation had been cancelled. I contacted the hotel to confirm we were booked, then again to see if we could check in early. Each time, George was very pleasant and we were able to check in early. He informed me of the breakfast and other amenities that Town Place had to offer. Only problem I had was this morning I noticed my credit card had been charged after we had already paid online, The manager I spoke with this morning should be able to take care of that. Other than that, the Marriott Brand has successfully provided us with a clean, safe, pleasant lodging and experience.
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Patti

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함

6/10 - 괜찮아요

tanya

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 3박 숙박함
답변 제공: Kevin 님, 2022년 5월 30일
Thank you for your positive review during your recent stay with us. If there is anything specific that our hotel could have done better during your stay please let us know.

2/10 - 너무 별로예요

Jessica

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 2박 숙박함

6/10 - 괜찮아요

david

출장 여행
좋아요: 청결 상태
Average at best
The hotel was clean but the minute you walked into the lobby all you could smell was chemicals I was on the fourth floor and all I smelled was chemicals the entire three days I was there the lobby was completely outdated and uncomfortable and I chose to meet with my business associates at another location due to this fact they didn’t notify me online that they were doing construction and there was lots of banging and noise throughout my stay
2022년 3월에 2박 숙박함
답변 제공: Kevin 님, 2022년 5월 5일
We apologize for not meeting your expectations during your recent stay with us.

8/10 - 좋아요

Yvonne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
2022년 2월에 2박 숙박함

2/10 - 너무 별로예요

Loukishia

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 2월에 2박 숙박함

10/10 - 훌륭해요

Thomas

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The two bedroom suite with the kitchen and pullout couch was awesome when you are traveling with 3 kids.
2022년 2월에 1박 숙박함
답변 제공: Kevin 님, 2022년 2월 17일
Thank you for the positive review during your recent stay with us. We appreciate your staying with us and hope to see you again soon.

10/10 - 훌륭해요

Stacey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함
답변 제공: Kevin 님, 2022년 2월 17일
Thank you for the wonderful review of our hotel during your stay with us. We hope you will choose to stay with us again when you are in the area.

10/10 - 훌륭해요

maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 6박 숙박함
답변 제공: Kevin Owens - Hotel Manager 님, 2021년 11월 9일
We appreciate your most favorable comments about our hotel from your recent stay. We hope you will choose to stay with us again when you are in the area.

4/10 - 별로예요

Asim

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
We just finished a 6 night stay in a 2 bedroom suite. The sofa in the living room was broken and we could not sit on it. We requested it to be replaced or fixed on day 1 and followed up. However, none of the managers cared about addressing it.
2021년 10월에 6박 숙박함
답변 제공: Kevin Owens - Hotel Manager 님, 2021년 11월 9일
We appreciate your response related to the condition of the sofa bed in your room during your recent stay. Unfortunately the sofa bed is unrepairable and we had no extra ones to replace it. Our hotel is scheduled for a major renovation in January of next year and we hope you will choose to stay with us once our improvements are complete. On behalf of management we sincerely apologize for not meeting your expectations.

6/10 - 괜찮아요

Barbara

좋아요: 직원 및 서비스
별로예요: 청결 상태
i was told when we arrived we would get towels on day 3 and a full clean on day 7. We got towels on day 3 but no clean or towels on day 7. We left a day early because of it.
2021년 9월에 10박 숙박함
답변 제공: Kevin Owens - Hotel Manager 님, 2021년 11월 9일
We sincerely apologize for not meeting your needs related to the refreshing of your room during your stay.

10/10 - 훌륭해요

John M 님, Birdsboro

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved my stay at the TownePlace Suites York PA! The rooms were spacious, quiet, modern and clean, everything in my room worked just as it should. Lots of great dining options, and stores in the area. The staff was fantastic, very hospitable, made me feel at home. They welcomed me every morning with a hot delicious breakfast to start my day. I can't say enough good things about this hotel, and I am looking forward to my next stay!
2021년 9월에 5박 숙박함
답변 제공: Kevin Owens - Hotel Manager 님, 2021년 11월 9일
We sincerely appreciate all your kind words related to your recent stay with us. We look forward to seeing you again when you are in the area and of serving your needs.

2/10 - 너무 별로예요

Elizabeth

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Disappointing
Was not made aware at booking time that breakfast was not available and was still charged full price. Had to request clean towels, everyday, coffee and toilet paper. Very disappointed and would not recommend it to anyone.
2021년 7월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2021년 6월에 28박 숙박함
답변 제공: Kevin Owens - Hotel Manager 님, 2021년 11월 9일
Thank you for the excellent rating during your recent stay with us. We hope you will choose to return again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’ve stayed all over the world, and I can honestly say that the staff and property far exceeded all expectations I had. I loved the front desk staff as they were always cheery and smiling. I had a couple issues with my electronic key and the head of the maintenance staff took care of it immediately. I moved here from Los Angeles and the staff made me feel at home here until I moved into my house. I was actually a little sad to be leaving as the staff had sorta become my family away from home. Kudos to your great company!!
2021년 7월에 12박 숙박함
답변 제공: Kevin Owens - Hotel Manager 님, 2021년 11월 9일
Thank you for the excellent rating from your stay with us. We appreciate the feedback and hope you will choose to stay with us again in the future if the need arises.

8/10 - 좋아요

adrian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good for a family vacation
we booked the two bedroom suite, worked really well for our family vacation. Only issue is the lingering COVID/employee vacancy issues causing no breakfast. Thought it might be noisy because of location but wasn't. Near everything you would want to see in that area of PA.
2021년 7월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Place!
Fantastic stay. The suite was perfect for my family of 5 to create a quiet, private environment for everyone. The bathroom was even set back from the bedrooms and the main living area so you don't have to wake up the entire family if you wake up early or get up in the middle of the night. Perfect!
2021년 7월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2021년 7월에 6박 숙박함
답변 제공: Kevin 님, 2021년 11월 9일
Thank you for the good review during your stay with us.

6/10 - 괜찮아요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 6월에 3박 숙박함

8/10 - 좋아요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful Staff
Great stay --- wonderful staff
2021년 6월에 28박 숙박함

8/10 - 좋아요

David

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Was the perfect location for all we wanted to do in the area. Was like an apartment, 2 bedroom, living room with pull out sofa and a kitchenette. Very reasonable in price for what we got. Pool needs to be warmed up a couple degrees. We had no maid service because of covid but we're not told, had to ask questions and figure it out. Maids only went into rooms that had been vacated. No discount offered
2021년 6월에 10박 숙박함

8/10 - 좋아요

Wenquan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 3월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place to stay!
2021년 5월에 1박 숙박함
답변 제공: Kevin 님, 2021년 11월 9일
Thank you for the great review from your recent stay with us.

4/10 - 별로예요

실제 이용하신 고객

2021년 5월에 5박 숙박함
답변 제공: Kevin 님, 2022년 5월 5일
We apologize for not meeting your expectations during your stay.

4/10 - 별로예요

Katie

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 5월에 1박 숙박함

10/10 - 훌륭해요

marianne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I'll Be Back!!
The prior week I was next door at Marriott Courtyard and wasn't happy with there, so decided to try TownePlace. Always had a friendly person at desk to say hello and gladly give more towels or coffee pods when needed. The room was very clean, beds comfy and LOVED the pillows! Temp was easy to regulate and bathroom clean, which is a big plus to me! Will stay here again!
2021년 4월에 5박 숙박함

10/10 - 훌륭해요

Rick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and Comfortable
Clean, comfortable, safe. Grab and Go breakfast was only meh
2021년 4월에 4박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Low marks because everyone was getting high
The halls and elevators constantly smelled of pot. The door leading outside was broken and never locked so anyone could get into the hotel. The wifi was very slow. The area around the hotel was covered in trash and litter. The front desk workers were nice and it was beneficial to have a kitchen and 2 separate bedrooms with our own temperature control, but that's all the positive things I can say about the hotel.
2021년 4월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All staff members were friendly and helpful. I would recommend this hotel to anyone.
2021년 3월에 12박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 3월에 5박 숙박함
답변 제공: Kevin 님, 2021년 11월 9일
Thank you for the great review during your recent stay with us.