책상, 암막 커튼, 다리미/다리미판, 무료 유아용 침대

레드 루프 인 & 컨퍼런스 센터 위치타 에어포트 여행 후기

2 out of 5

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 280개" "
평점 8 - 좋아요. 1000개 이용 후기 중 300개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 169개" "
평점 4 - 별로예요. 1000개 이용 후기 중 120개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 131개" "

7.6/10

청결 상태

7.6/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

6/10 - 괜찮아요

joseph

가족 여행
별로예요: 숙박 시설 상태 및 시설
nobody was staffing the desk upon arrival. they were out driving the shuttle
2024년 1월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 4월 17일
Dear Joseph, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Conference Center Wichita Airport. Please allow me to extend my sincerest apologies for the absence of the front desk upon arrival. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Nevertheless, we appreciate your 3/5 score. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

8/10 - 좋아요

lourdes

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It’s old
2024년 4월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 4월 17일
Dear Lourdes, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Conference Center Wichita Airport. I am disappointed that you found our location to be old. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see that we fell short with you. Nevertheless, we appreciate your 4/5 score.We will take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

David

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Bathroom was not very clean. Walls and ceiling were cracked and loosing pieces and in the bedroom too. The mattress was broken down on the sides, and when you laid on it, it had a dent in the middle of the bed
2024년 4월에 1박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2024년 4월 13일
Dear David,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. It's great to see that we earned your 3/5 score. However, I sincerely apologize for the the lack of cleanliness of the bathroom, the broken mattress and the other issues which hindered your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. I will be sharing your comments with the management team in an effort to have your concerns addressed. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist

8/10 - 좋아요

Clinton 님, Junction City

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2024년 4월 13일
Hello Clinton, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Paul 님, longton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great price clean room nice location free airport shuttle
2024년 4월에 1박 숙박함
답변 제공: Riya 님, 2024년 4월 9일
Hi Paul,Thank you for your perfect rating regarding your recent stay at the Red Roof Inn and Conference Center Wichita Airport. We are extremely happy to see a 5/5 score following your stay with us. Our goal is to achieve a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit. Thanks again and we hope to see you in your future travels. Sincerely,General ManagerRed Roof Inn

10/10 - 훌륭해요

Travis

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were clean and staff was excellent
2024년 3월에 1박 숙박함
답변 제공: OnielRediresponse Specialist 님, 2024년 3월 30일
Hi Travis,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Conference Center Wichita Airport. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our staff. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 - 좋아요

Timothy

2024년 3월에 1박 숙박함
답변 제공: Adraine Rediresponse Specialist 님, 2024년 4월 20일
Hello Timothy, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Conference Center Wichita Airport and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

2/10 - 너무 별로예요

Mytesha

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Pool wasn’t in use, bathroom area looked horrible and needs to be replaced. Hallways smelled and carpet was dirty.
2024년 3월에 2박 숙박함
답변 제공: Oniel Rediresponse Specialist 님, 2024년 3월 30일
Hi Mytesha,Thank you for taking the time to write a review of your stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. Please accept our most sincere apologies for the concerns you described regarding the bathroom and the smell of the hallways. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 - 훌륭해요

Sarah

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They are very nice people. We enjoyed our stay there.
2024년 3월에 7박 숙박함
답변 제공: Riya 님, 2024년 3월 25일
Dear Sarah,Thank you for taking the time to leave us a review following your recent stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. I am happy that our friendly staff pleased you. It would be a pleasure to have you stay with us again. Sincerely,General ManagerRed Roof Inn

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to airport
2024년 3월에 1박 숙박함
답변 제공: Riy 님, 2024년 3월 25일
Dear Michelle,Thank you for taking the time to rate your experience following your recent stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. We look forward to seeing you again!Sincerely,General ManagerRed Roof Inn

8/10 - 좋아요

Kyle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The outside wasnt much to look at. But the rooms was really nice
2024년 3월에 2박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2024년 3월 19일
Hello Kyle, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Conference Center Wichita Airport. We are happy to see that you were pleased with the rooms, prompting your 4/5 score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Carolyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the price we paid the sleep was good & the place was extremely quiet. If you’re on a budget I would recommend.
2024년 3월에 1박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2024년 3월 17일
Hello Carolyn, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Conference Center Wichita Airport. We appreciate you taking the time to share your feedback, most especially the comments you made about the room and the value to price ratio. It's important for us to impress our guests and your comments will make this goal that much more attainable. Our Red Roof staff hope to see you again soon, and hopefully to impress you with our ongoing improvements.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Sarah

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They have went above and beyond for us during our stay here very nice people
2024년 3월에 14박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2024년 3월 17일
Hello Sarah, Thank you for taking the time to share your feedback regarding your recent stay at our hotel Red Roof Inn & Conference Center Wichita Airport. We are happy to hear that you enjoyed all aspects of your visit, prompting your 5/5 rating. I can't begin to express how much it means to our Red Roof management team to hear from guests like you who had a great experience. We're glad you had a great time with us, and we look forward to serving you again.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Melissa

2024년 3월에 1박 숙박함
답변 제공: Samantha RediResponse Specialist 님, 2024년 3월 31일
Thank you for your perfect rating, Melissa. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I were over the moon when we saw your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to your next stay at Red Roof. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Kristie

2024년 3월에 2박 숙박함
답변 제공: Riya 님, 2024년 3월 25일
Dear Kristie,We appreciate you taking the time to share your experience following your recent stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. We are sorry that our room/staff did not meet your expectations. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.Sincerely,General ManagerRed Roof Inn

8/10 - 좋아요

Albert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms and area in general appeared clean and well cared for. I would stay there again.
2024년 2월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 3월 1일
Thanks for sharing your feedback with us, Albert. The staff at our Red Roof Inn & Conference Center Wichita Airport was elated to see that we earned your 4/5 score. You mentioned that you liked our clean and well-maintained rooms and area, which delighted us.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,Red Roof Management

6/10 - 괜찮아요

Stacey

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were only there for part of a night due to early flight. The room was fine.
2024년 2월에 1박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 2월 26일
Dear Stacey, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Conference Center Wichita Airport. I am glad to read that you were pleased with the room. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Caroll

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Nothing unique. The beds were the most uncomfortable beds I have ever slept on. Need to be replaced badly. Ambiance was less than comfortable. Needs to be made to feel more welcoming.
2024년 2월에 3박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2024년 2월 23일
Dear Caroll,Thank you for taking the time to tell us about your experience at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the beds not being to your liking and the other issues highlighted which hindered your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

8/10 - 좋아요

Lila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place to stay to be close to airport. And a shuttle is always great!
2024년 2월에 1박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2024년 2월 21일
Dear Lila, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT regarding the convenience and great shuttle. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

6/10 - 괜찮아요

Rebecca

별로예요: 숙박 시설 상태 및 시설
The first room I was assigned to looked like it really needed a deep cleaning and the thermostat was falling apart. The front desk staff were helpful in changing me to a different room because the shower's hot water did not work. The second room was a lot more clean and looked like it was better kept, and had hot water. Overall, since I got to see 2 rooms in the same stay, I would say it's hit or miss on how the room will be. In regards to noise, being on the first floor, the first night/morning there was a small child in the room above me that was quite noisy. Also, on one morning but not the other, the hallway was noisy. Again, hit or miss on my experience.
2024년 2월에 3박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2024년 2월 21일
Dear Rebecca, Thank you for taking the time to tell us about your experience at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the condition of the hot water you described, the noise disturbances caused along with the other issues mentioned. I have shared your feedback with upper management to ensure your satisfaction. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

10/10 - 훌륭해요

Kayla

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are amazing people and made me and my daughters feel very welcomed
2024년 2월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 13일
Thank you for taking the time to write about experience at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. Kayla, I am thrilled to read that you had a great encounter with us and we truly appreciate your kind remarks about our amazing and very welcoming staff. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Kayla, and can't wait to see you back at Red Roof soon, where we can continue to offer you a amazing stay at an affordable price! Sincerely, Red Roof Management

10/10 - 훌륭해요

Keythetopic

좋아요: 청결 상태, 직원 및 서비스
It’s was pretty chill for the most part just felt a little unsafe
2024년 2월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 12일
Thank you for taking a moment to leave a review, Keythetopic. The staff and I at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT appreciate your 5/5 score. However, you indicated that you were faced with safety concerns at our hotel. At Red Roof, safety and security are some of our top priorities, so I am sorry to hear this was not the impression we left you with. Nonetheless, it's good to hear it was pretty chill for the most part.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

8/10 - 좋아요

Brendin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Average hotel experience, everything was to expectation
2024년 2월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 11일
Thank you for taking the time to write about experience at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. Brendin, I am happy to hear your experience met you expectations at our hotel, resulting in a 4/5 score. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Brendin, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price! Sincerely, Red Roof Management

10/10 - 훌륭해요

Amanda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
There was no breakfast but the ppl was nice
2024년 2월에 2박 숙박함
답변 제공: Samantha Rediresponse Specialist 님, 2024년 2월 10일
Dear Amanda,Thank you for taking the time to write a review of your stay at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. It's great to see you enjoyed your stay, resulting in a 5/5 score. I am also happy to hear that you were pleased with our nice staff. In regards to breakfast, it is not an offered amenity at our location. Nevertheless, your feedback is important to Red Roof and we’ll take your comment into consideration to make changes to improve our customer experience. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

10/10 - 훌륭해요

Christopher

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was nice, spacious, clean, & well lit. The staff was friendly & kind. The 3 night stay was quiet and uneventful.
2024년 1월에 3박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2024년 2월 4일
Dear Christopher,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the room to be nice, staff to be friendly and all the other positive features highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

6/10 - 괜찮아요

kathleen

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we arrives at 2:30 pm the office was empty. Waited almost 30 minutes for someone to arrive. When i got to my room noticed hair on the pillows that was not my hair. My daughter and i went walking around the facilities to find the pool. The pool was under construction. This was not posted on the website or mentioned when we checked in. This was the reason for choosing this hotel in the first place. I was very disappinted and ended checking out early even with the loss of money for the non refundable room.
2024년 1월에 3박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2024년 2월 2일
Dear Kathleen, Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ WICHITA EAST. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described along with the other issues mentioned. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours, Red Roof Management

2/10 - 너무 별로예요

Sharolyn

Awful motel room stinks very little hot water carpet drapes all very dated the breakfast was cold biscuits hard staff very ridged hard to understand. TV in room did not work customers looked very questionable stayed 2 nights because they refused to refund my money when I didn’t want to stay.no maid service the 2 day we were there keep my security deposit water faucet streamed out water one stool did not work overpriced for quality of room and service felt unsafe
2024년 1월에 2박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 1월 22일
Thank you for taking a moment to leave a review, Sharolyn. The staff and I at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT were disappointed to see your 1/5 score following your stay. You indicated that the odor in your room, limited amount hot water available when you needed it, the upkeep of the carpet and drapes, and the other issues mentioned hindered your experience. At Red Roof, cleanliness and safety are some of our top priorities, so I am sorry to hear this was not the impression we left you with. Your comments have been shared with management in an effort to address your concerns.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

4/10 - 별로예요

Kylee

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Needs maintenance and an overnight attendant
The hallway constantly smelled like weed. Inside the room there was some kind of white substance all over the back of the bathroom door. There were missing ceiling tiles in the bathroom, rusted out door hinges and peeling paint. The toilet seat was extremely loose. There was ceiling debris falling into the tub. The inside of the mini fridge had old spilled liquid. At 4:45am the dog in the next room started whining. There was no one at the front desk to assist so my husband banged on the adjoining door. It still took another 10 minutes for the occupants to take the dog out. At 9:30am we were awaken by housekeeping entering our room without knocking. We had the room reserved for 2 nights and that was after night 1. My husband addressed the issues with the front desk and the attendant didn't see what the problem was. Night 2 went better but we will stay somewhere else next time.
2024년 1월에 2박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 1월 22일
Thank you, Kylee, for writing to us about your recent stay at our hotel RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT. We are utterly disappointed to learn that you encountered these distasteful situations during your recent visit. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I'll bring these matters to management's attention for further review. We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations. Sincerely, Red Roof Management

8/10 - 좋아요

Pedro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2024년 1월 18일
Hello Pedro, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 4/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 - 훌륭해요

matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2024년 1월 17일
Hello Matthew,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

2/10 - 너무 별로예요

David

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Adraine Rediresponse Specialist 님, 2024년 1월 16일
Hello David,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

8/10 - 좋아요

Joseph

2024년 1월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 1월 12일
Hello Joseph, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

6/10 - 괜찮아요

Jessica

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2024년 1월 11일
Hello Jessica, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Conference Center Wichita Airport and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

8/10 - 좋아요

Nicholas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2024년 1월 11일
Hello Nicholas, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Conference Center Wichita Airport and I appreciate your 4/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

tina

2023년 12월에 1박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2024년 1월 3일
Hello Tina, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Eddie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I enjoyed my stay
I enjoyed my stay here, I stayed for 2 days originally but extended my stay for 1 more day. The front desk were very attentive and helpful, they provided shuttle to and from the airport which was very convenient.
2023년 12월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 1월 1일
Dear Eddie,We appreciate your review following your recent experience at the Red Roof Inn & Conference Center Wichita Airport. Red Roof strive to provide our guests with all the comforts of home, so it's great to read that you were pleased with the hospitality of our staff and the convenience of our location. Positive guest feedback, like yours, is always an encouragement to all of our staff as Red Roof strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price.Sincerely,Red Roof Management

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I got a room there because I was parking there for 4 days. I couldn't believe the size of the room and how clean it was. My flight was delayed twice and they were patient with me. I returned at midnight and it was 26 degrees outside. They were there in 5 minutes to pick me up. This will be my go to place from this day forward. AMAZING!
2023년 12월에 1박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2024년 2월 5일
Hello Robert,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Conference Center Wichita Airport. It's amazing to read your highlights of how pleased you were with the size and cleanliness of our rooms, also the wonderful service we extended. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

2/10 - 너무 별로예요

James 님, Austin

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 8박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 12월 14일
Hello James, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

4/10 - 별로예요

Tiffany 님, El Paso

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2023년 12월 6일
Hello Tiffany,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

8/10 - 좋아요

famika

2023년 12월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 12월 5일
Thank you for taking a moment to leave a review, Famika. The staff and I at the Red Roof Inn & Conference Center Wichita Airport appreciate your 8/10 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

10/10 - 훌륭해요

Amy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 12월 5일
Thank you for taking a moment to leave a review, Amy. The staff and I at the Red Roof Inn & Conference Center Wichita Airport appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

2/10 - 너무 별로예요

Roma

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 12월 22일
Hello Roma, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

8/10 - 좋아요

Katherine

좋아요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 11월 28일
Thank you for taking a moment to leave a review, Katherine. The staff and I at the Red Roof Inn & Conference Center Wichita Airport appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

8/10 - 좋아요

Della

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to shopping and staff was friendly
2023년 11월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2023년 11월 28일
Thank you for taking a moment to leave a review, Della. The staff and I at the Red Roof Inn & Conference Center Wichita Airport appreciate your 4/5 score following your stay. I am thrilled that our close proximity to shopping areas and our friendly staff pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Kama

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Xao Red Roof Management RediResponse Specialist 님, 2023년 11월 20일
Hello Kama,Your review of the Red Roof Inn & Conference Center Wichita Airport was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/10 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Timothy

2023년 11월에 1박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2023년 11월 18일
Hello Timothy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

4/10 - 별로예요

Maria

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2023년 11월 18일
Hello Maria, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I were saddened by your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 - 좋아요

Walter

2023년 11월에 4박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2023년 12월 6일
Hello Walter,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & CONFERENCE CENTER WICHITA AIRPORT and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

8/10 - 좋아요

Andre Troy

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Location. Close to airport and alot of restaurants. Pool and hot tub are both under construction
2023년 11월에 1박 숙박함
답변 제공: Xao Red Roof Management RediResponse Specialist 님, 2023년 11월 13일
Thank you for sharing your feedback with us, Andre. The team at the Red Roof Inn & Conference Center Wichita Airport was pleased to know that you were fond of our location's close proximity to the airport and eateries. However, you made mention of the pool and hot tub being under construction. Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with even better stays going forward.Regards,XaoRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

joshua

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lock on room door was broke and the door to my room was left unsecure called the front desk numerous times. With no success of getting locked fixed or new room also room had bugs believe cockroaches crawling around
2023년 11월에 1박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2023년 11월 11일
Hello Joshua, I appreciate you sharing your feedback following your stay at the Red Roof Inn & Conference Center Wichita Airport. I was saddened to read that your stay fell short of your expectations due to the insects you reported and the broken lock. Humble accept our sincerest apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,OliviaRed Roof Management RediResponse Specialist