We require a $125.00 cash deposit or credit card AUTHORIZATION. It is where the bank authorizes and holds the balance until the hotel clears the transaction called a settlement. We settle daily, banks may choose to hold the funds depending upon their policy. That is why you are refered to your bank.

I JUST WANTED TO THANK YOU FOR THE 5/5 REVIEW, WE STRIVE FOR CUSTOMER HAPPINESS. WE WOULD LOVE TO HAVE YOU STAY WITH US AGAIN. WE APPRICIATE YOUR FEEDBACK...

THANKS FOR THE FEEDBACK WE STRIVE FOR OUR GUEST TO ALWAYS ENJOY THERE STAY.. WE HOPE TO SEE YOU AGAIN IN THE FUTURE. :)

THANK YOUR FOR THE 5/5 REVIEW IT ALWAYS WONDERFUL TO HEAR THAT OUR GUEST ENJOYED THERE STAY AND FEEDBACK..

THANKS FOR THE REVIEW WE STRIVE FOR 5/5 WE WOULD LOVE TO SEE YOU GUYS AGAIN. WE APPRICIATE YOUR FEEDBACK

ESTA PROPIEDAD NO SE FUMA. LA GENTE TIENE QUE FUMA AFUERA 10 FT DE LA PROPIEDAD . PERDON QUE NO DISFRUTARON SU TIEMPO CON NOSOTROS. OJALÁ UN DÍA NOS DAN OTRO CHANCE DE CAMBIAR SU OPINIÓN.

I WOULD LIKE TO APOLOGIZE FOR ANY INCONVENIENCE THAT YOU MAY HAVE FELT. WE STRIVE FOR OUR GUEST TO ALWAYS LEAVE HAPPY WE HOPE YOU WILL GIVE US ANOTHER CHANCE IN THE FUTURE TO MAKE YOUR EXPERIENCE BETTER.

WE DO CLEARLY STATE ON OUR BOOKING WEBSITES THAT WE COLLECT A 125 CASH DEPOSIT. FOR INCIDENTALS WHICH IS FULLY REFUNDABLE AFTER CHECK OUT.

Dear Rosalys,Thank you for taking the time to complete a review regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Sincerely,Management

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Tammy A Miller

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Tammy A Miller

Thank you Rajah for your 10 out 10 review. We enjoyed having you as our guest and look forward to your return should your travels bring you back to the area.

Thank you for taking the time to write a review. We are sorry to hear you had an unpleasant stay with us. We have a reputable pest control service that services our location once a week or with request. We remember your stay with us and at no point was anything mentioned or found, so again we apologize this is not our norm. Yes we are under construction, the noise you were unfortunate to hear was not of our construction but a maintenance emergency fix. We do not start our construction until after 9 am, and we do not have them working on holiday weekends. We hope you are willing to give us another chance and allow us to show you how great of a stay you're meant to have.

Thank you for leaving a review. Our establishment is almost to our final faze of remodeling, which would be the outside. We felt it would be best to provide newly remodeled rooms before we made the outside match the inside. The room you occupied was recently opened in March of 2022, having remodeled from bare beams to what you stayed in. its disheartening to hear you thought the room was dated, as we continue to upgrade our rooms with newest hospitality fashions.

We are sorry to hear about your stay with us, as this is a first time to hear these dislikes. The hotel is 100% non-smoking, that means smoking is not permitted within 10 feet of the building, walkways, sidewalk, stairwells, or pool deck. All guests are welcomed under the poticas to smoke and stay out of the weather elements. We are proud of our newly renovated rooms, the room you occupied has been made available less than 6 months ago. The rooms a/c was purchased in December 2021. There has been no reports of our a/c units having a smell, but we will look into what you're reporting, as a smell in a brand new a/c is concerning. Our hotel uses a reputable pest control service Truly Nolen, they service our hotel once a week, and upon request from sightings. Although, nothing has been reported prior to your stay or after, we will make sure the room is made a priority. We provide clean comfortable rooms at a reasonable rate, and have yet to have any issues about safety. It would be a disservice to label us as unsafe, or to say the 2.6 million we've put into the property doesn't provide a comfortable room at the rate we offer.

Thank you for taking the time to write a review. We are pleased to hear you enjoyed your stay with us and our staff was able to be accommidating for your stay. I have spoken with Brittnie and she rememebers your stay, she was pleased to know that you were still able to enjoy the time you stayed with us.

Thank you for taking the time for writing the review. Yes you are correct you're not the first one to address your dislike for the cash deposit, but I was the best option we could provide. When guests submitted their credit card for deposits their funds were held for 7-10 days, and with soem companies even longer. By changing our policy from credit cards to cash it allows the guests to receive their money immediately upon check out, no holds, or discrepancies. We had the ATM placed in our lobby to help guests, but we are always willing to provide other locations that would accommedate their banking. we hope this doesn't deter you from staying with us again should you be in the area.

Thank you for the review. We were happy to see you enjoyed your stay with us and hope should you be in the area again that you would return. We are sorry if the pool being closed was an inconvenience, we hope the renovations will be complete soon.

We are sorry to hear you didn't enjoy your stay with us. We utilize our reviews to do any additional training. We do wish we were notified while you still were with us, it would of allowed us to correct the issues and make your stay more enjoyable. Should you be in the area again we hope you give us another chance to redeem ourselves.

We are sorry to read such a review. We are very familiar with your reservation and can only deem this as defamation and libel. You stayed at our property and snuck a pet into our newly renovated rooms using our white bedding to attempt to conceal, you lost the deposit as per our registration states would happen. The room had tuffs of animal fur, pet food and paw prints on our white bedding. When you were informed you lost the deposit for violating the registration you made open threats of retaliation, all on camera. At no point were any form of law enforcement on our property, and our rooms are newly renovated putting 2.6 million into these rooms. "Rat traps" we use a reputable pest control company Truly Nolen, and anyone can see their company logo is a mouse. Again all fabrications in hope to defame us for keeping your deposit, for YOUR error. You knew you were in the wrong, otherwise you wouldn't have used our comforter to attempt to hide the furry animal while walking past our camera system. Most know bad reviews are a form of retaliation, because we no longer live in the life of "the customer is always right."

Thank you for taking the time to leave us a review. We use our reviews to learn and do additional training when necessary. We are glad to hear your stay was pleasant and unique, although our staff member wasn't as enthusiastic as we would have hoped. Your review was utilized to train our guest service representatives that everyone should smile as they are contagious and no matter what type of day we may be having, we never know who might be watching. We hope that should you be in the area again, you would choose to stay at our location.

I'm sorry, Our records indicate we were unable to accommodate you with your emotional support animals. This property does not allow pets. If in the future you're traveling without your pets and looking for a clean comfortable accommodations at an economical rate gives us a chance.

We pride ourselves with providing a Clean, Comfortable product. Because we are located in Florida, and there are many common pests, we use a reputable pest control company. Our Renovations are from the top down, inside out and 2/3rds complete. I'm sorry to hear of your whole stay was dissatisfying.

Thank you for taking the time to write a review, they tell us what we are doing right as well as what we can correct. We take pride in providing Clean, Comfortable accommodations at an economical rate.

Thank you for your 5 out of 5 review. We take pride in providing Clean, Comfortable accommodations.

This guest clearly has another agenda, posting alternative facts. This guest is upset that she booked a non refundable reservation and never showed up to the property or cancelled her reservation. 2 days later she requested a refund for a non refundable reservation and when it was denied she slanders the property. We recently opened our newly renovated rooms. We don't have Prostitutes and hypodermic needles on property. We are a Newly renovated family friendly hotel just minutes from Disney.

Thank you for taking the time to write a review, it tells us what we're doing right and what we can correct, your comments provided us with the knowledge that one of the new PTAC units had an issue and we were able to get it corrected, I apologize for the inconvenience that caused for you. We do offer 1st floor units but they do go fast on busy days. We aim for a 10, should your travels bring you to Kissimmee you could give us a 2nd chance to go above your expectations.

Thank you for your 8 out of 10 review.

Thank you for the 8 out of 10 review, we enjoyed having you as our guest. We look forward to your return.

Thank you for staying with us and taking the time to leave a review, we utilize the reviews to let us know what we are doing right as well as what we can correct. Our renovations are from the top down, inside out. And hope if you should choose us in the future we have corrected your dislikes.

Thank you for your 8 out of 10 review.

Thank you for the 10 out of 10 review, we enjoyed having you as our guest.

Thank you for the 10 out of 10 review, we enjoyed having you as our guest.

Thank you for taking the time to leave a review, however our records indicate you never stayed and had the opportunity to experience one of our newly renovated rooms.

Thank you for taking the time to leave a review, were glad you chose Rodeway Inn Maingate Central and experienced our newly renovated rooms

I'm sorry to hear your disappointed with our policies, We post the $125 CASH Security Deposit in multiple locations, prior to booking as well as after booking. Most guests do not care for their money being tied up 3-30 days while traveling. We collect it in cash and we return it in cash eliminating any inconvenience to our traveling guests. Also utilizing a credit card there are additional merchant fees associated with charging and returning credit cards. Again Im sorry to hear your very unhappy.

We have no record of an anonymous even staying at our property.