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하얏트 플레이스 내슈빌 다운타운 여행 후기

3 out of 5
하얏트 플레이스 내슈빌 다운타운
301 3rd Ave S, Nashville, TN

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 4034개 이용 후기 중 2673개" "
평점 8 - 좋아요. 4034개 이용 후기 중 876개" "
평점 6 - 괜찮아요. 4034개 이용 후기 중 271개" "
평점 4 - 별로예요. 4034개 이용 후기 중 119개" "
평점 2 - 너무 별로예요. 4034개 이용 후기 중 95개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

SINAE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
대체적으로 괜찮았습니다.
대체적으로 깨끗한편이었고, 간단하지만 먹을만한 무료 아침식사가 있어 좋았습니다. 객실내 슬리퍼가 없어 개인이 준비할 필요가 있습니다. 객실 내 전등 등 모든 스위치는 리모컨 없이 수동으로 조작해야합니다. 1층 로비에 사용가능한 PC와 프린터가 있습니다.
2023년 10월에 5박 숙박함
답변 제공: Chelsey White 님, 2023년 11월 14일
Thank you for your kind feedback and for choosing us for your stay!

10/10 - 훌륭해요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was nice and convenient to the dowtown area. Very walkable. Service and peopke were very accommodating and nice. Would stay here again.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Tracey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location for Broadway
2024년 4월에 4박 숙박함

8/10 - 좋아요

Colin

연인과의 여행
Location to downtown was excellent.
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Collen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked that most everything was walkable and transportation was easy with Uber. This was a great experience visiting Nashville and this hotel was part of it.
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Denise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing, the food could not be better and everything was super clean. The road construction made it a little bit hard to get in and out of the parking garage, which is no fault of the hotel at all. Overall, we had a fantastic experience.
2024년 4월에 1박 숙박함
답변 제공: Hyatt Place Nashville Downtown 님, 2024년 4월 23일
Thank you for staying with us,We are glad that you enjoyed your stay with us, accept our sincerest apologies for the inconvenience caused for the remodeling. Thanks for let us know that our staff is making a great job!

8/10 - 좋아요

Angelica S

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Jennifer Denise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location was great, it was clean and in good condition. The breakfast was amazing. Staff was friendly and helpful with all things.
2024년 4월에 3박 숙박함
답변 제공: Hyatt Place Nashville Downtown 님, 2024년 4월 23일
Thank you for staying with us,We are glad that you enjoyed your stay with us.Your feedback is greatly appreciated.

10/10 - 훌륭해요

cristy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

Jill

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and breakfast was nice.
2024년 4월에 3박 숙박함
답변 제공: Hyatt Place Nashville Downtown 님, 2024년 4월 23일
Thank you for staying with us.Your feedback is greatly appreciated.

2/10 - 너무 별로예요

Monica

연인과의 여행
Pass this hotel up. Too many negatives out way the positives.
2024년 4월에 5박 숙박함

8/10 - 좋아요

Kristy Lindsay 님, Lumberton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to broadway
2024년 4월에 2박 숙박함
답변 제공: Hyatt Place Nashville Downtown 님, 2024년 4월 23일
Thank you for staying with us.

10/10 - 훌륭해요

Julianne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great !
2024년 4월에 1박 숙박함
답변 제공: Hyatt Place Nashville Downtown 님, 2024년 4월 23일
Thank you for staying with us.Your feedback is greatly appreciated.

8/10 - 좋아요

Arlene

단체 여행
좋아요: 숙박 시설 상태 및 시설
Two blocks to Broadway and close for Ubers if you’re not going to Broadway also
2024년 4월에 3박 숙박함
답변 제공: Hyatt Place Nashville Downtown 님, 2024년 4월 23일
Thank you for staying with us.

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Location and hotel was good. Only complaint is the shower was hard to adjust and was like a power washer and shower doors didn’t stay closed.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like it
2024년 4월에 2박 숙박함
답변 제공: Hyatt Place Nashville Downtown 님, 2024년 4월 23일
Thank you for staying with us.

6/10 - 괜찮아요

Deborah 님, Maricopa

연인과의 여행
We were disappointed with the stay because they didn't clean the room, coffee pot wasn't working, toilet paper was not replaced on one side after we finished the roll. No soap till 3rd night. The second night we called the desk around 10:30 pm to let them know that they didn't clean the room and bed wasn't made, coffee pot need to be replaced and no clean towels. We had to use cell phone to let them know because the room phone wasn't working. They bought up a brand-new coffee pot and more towels by around 11:00pm. One of the women that work the desk wasn't very friendly when we told her about it. I have stayed in Hyatt before and never had this situation like this. This is not a way to start when we were celebrating my 65th birthday.
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it was 3 blocks off Broadway. Staff was always personable. Very clean and quiet
2024년 4월에 3박 숙박함
답변 제공: Hyatt Place Nashville Downtown 님, 2024년 4월 23일
Thank you for staying with us.Your feedback is greatly appreciated.

8/10 - 좋아요

Denise

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2 time using this hotel highly recommend
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I will definitely return! Staff was all very friendly and helpful. Christian at the front desk was by far our favorite!
2024년 4월에 4박 숙박함
답변 제공: Hyatt Place Nashville Downtown 님, 2024년 4월 23일
Thank you for staying with us,We are glad that you enjoyed your stay with us, and that our staff made it extra special.Your feedback is greatly appreciated.

10/10 - 훌륭해요

Teri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was fantastic and had a great view. It was clean, comfortable, modern and convenient. My only negative was the front staff. There was at least one who did not seem friendly and welcoming. Just seemed to want you to go away. But all and all this property was outstanding and we will stay again.
2024년 4월에 1박 숙박함
답변 제공: Hyatt Place Nashville Downtown 님, 2024년 4월 23일
Thank you for staying with us,We are glad that you enjoyed your stay with us. We are working at the front desk to improve our Service. Your feedback is greatly appreciated

8/10 - 좋아요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value for price. Only negatives were the construction outside with jackhammers starting at 8am on the dot, but understand it’s out of their control. Also maid service was one room past when we went out for the day and did t take the extra step to come back and clean just left some towels and toilet paper at the door. Being in customer service myself this rubbed me the wrong way just a bit.
2024년 4월에 4박 숙박함

8/10 - 좋아요

Josyann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was perfect location . It was closed to Broadway , museums and restaurants . Room was perfect. Staff were very helpful and polite. The pool needs to be seriously SCRUBBED!
2024년 4월에 5박 숙박함
답변 제공: Hyatt Place Nashville Downtown 님, 2024년 4월 23일
Thank you for staying with us.Your feedback is greatly appreciated.

10/10 - 훌륭해요

Glen M

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel and staff where great, the matresses are uncomfortably and for the little bit we watch tv the contrllers are awful it kept loosing signal and not controlling the tv. Even after we received a second controller.
2024년 4월에 4박 숙박함
답변 제공: Hyatt Place Nashville Downtown 님, 2024년 4월 19일
Thank you for staying with us.Sorry for the inconvenience caused, your feedback is greatly appreciated. Thanks for let us know that our staff is making a great job!

10/10 - 훌륭해요

Tera 님, Moundville

2024년 4월에 1박 숙박함
답변 제공: Hyatt Place Nashville Downtown 님, 2024년 4월 23일
Thank you for staying with us.

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2024년 4월에 1박 숙박함
답변 제공: Hyatt Place Nashville Downtown 님, 2024년 4월 19일
Thank you for staying with us.Your feedback is greatly appreciated.

8/10 - 좋아요

Lesa

좋아요: 청결 상태, 편의 시설/서비스
They started jackhammering outside our room at 7:00am. Other than that great stay.
2024년 4월에 1박 숙박함
답변 제공: Hyatt Place Nashville Downtown 님, 2024년 4월 19일
Thank you for staying with us,We are glad that you enjoyed your stay with us, accept our sincerest apologies for the inconvenience caused for the remodeling.

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Hyatt Place Nashville Downtown 님, 2024년 4월 19일
Thank you for staying with us.

10/10 - 훌륭해요

brian j

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
only thing i would do different is have coffee and water out all day for your guest thank you friends stayed next door and they did
2024년 4월에 3박 숙박함
답변 제공: Angeli 님, 2024년 4월 18일
Hello, Brian!Thank you for sharing your experience with us. I am so glad that you enjoyed your stay. I will share your review with our operations team.Once again, thank you for sharing your feedback. We hope to host you again soon!

10/10 - 훌륭해요

Kayla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was fantastic. Little bit of construction happening around it but did not impact stay.
2024년 4월에 6박 숙박함
답변 제공: Spencer Smith 님, 2024년 4월 16일
Thank you for staying at our property! We are glad you enjoyed your stay. Your feedback is greatly appreciated!

10/10 - 훌륭해요

Kristine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No complaints. We enjoyed our stay. We had everything we needed. Staff was very friendly and accommodating. Close, walk to Broadway and other areas . We would definitely stay again.
2024년 4월에 3박 숙박함
답변 제공: Charlie 님, 2024년 4월 15일
Hello Kristine,Thank you for taking the time to share about your stay with us! I am so glad that you enjoyed the experience. I will share your message with our operations manager. Once again, thank you for your honest feedback. We hope to host you again!

10/10 - 훌륭해요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Helpful staff. Convient to downtown. Nice room with great view. Breakfast was really good.
2024년 4월에 3박 숙박함
답변 제공: Charlie Gabriel 님, 2024년 4월 15일
Hello Brian,Thank you for taking the time to share about your stay with us! I am so glad that you enjoyed the experience. I will share your message with our front desk and F&B managers. Once again, thank you for your honest feedback. We hope to host you again!

6/10 - 괜찮아요

J

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I received a call that we had left belongings in the room after we had checked out. I called the hotel back and could not get a straight answer. Spoke to two different people and got a response of the door was locked from the inside so we thought you were still in. They then asked if I wanted to rebook I said yes, but when I returned to the hotel, they had no clue. I ended up paying more which I was upset because Expedia showed sold out. The hotel would not honor Expedia price that I have paid the night before
2024년 4월에 1박 숙박함
답변 제공: Spencer Smith 님, 2024년 4월 16일
Thank you for staying at our property! Your feedback is greatly appreciated.

8/10 - 좋아요

Angela

Was very noisy outside due to construction.
2024년 4월에 4박 숙박함
답변 제공: Angeli 님, 2024년 4월 15일
Hello Angela, Thank you for taking the time to share your honest feedback about your experience with us. I apologize for that inconvenience, I will share your message with our operations team. We hope you still enjoyed the rest of your stay.Once again, thank you for your honest feedback. We hope to host you again!

8/10 - 좋아요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was nice and clean and walkable to broadway.
2024년 4월에 1박 숙박함
답변 제공: Charlie 님, 2024년 4월 15일
Hello Scott,Thank you for taking the time to share about your stay with us! I am so glad that you enjoyed the experience. I will share your message with our operations manager. Once again, thank you for your honest feedback. We hope to host you again!

10/10 - 훌륭해요

Dennis

좋아요: 숙박 시설 상태 및 시설
Great location, helpful staff, clean
2024년 4월에 7박 숙박함
답변 제공: Charlie 님, 2024년 4월 15일
Hello Dennis,Thank you for taking the time to share about your stay with us! I am so glad that you enjoyed the experience. I will share your message with our operations manager. Once again, thank you for your honest feedback. We hope to host you again!

4/10 - 별로예요

James J

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
My group was sitting in lobby playing cards and were told we were laughing too loud. Also, no coffee available after breakfast. Every hotel I have ever been in always has coffee. When I asked bartender, his response was it's in your room.
2024년 4월에 4박 숙박함
답변 제공: Spencer Smith 님, 2024년 4월 16일
Thank you for staying at our property! We will be addressing the issues you experienced during your stay. Your feedback is greatly appreciated!

6/10 - 괜찮아요

Michael

단체 여행
별로예요: 직원 및 서비스
Rude security officer
2024년 4월에 4박 숙박함
답변 제공: Spencer Smith 님, 2024년 4월 16일
Thank you for staying at our property! We apologize for the security issues you experienced. Your feedback is greatly appreciated!

10/10 - 훌륭해요

Monica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had an excellent stay! Walking distance to everything!
2024년 4월에 1박 숙박함
답변 제공: Angeli 님, 2024년 4월 15일
Hello Monica,Thank you for taking the time to share about your stay with us! I am so glad that you enjoyed the experience. I will share your message with our operations manager. Once again, thank you for your honest feedback. We hope to host you again!

2/10 - 너무 별로예요

Paul

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was available, but had to pay 35.00 to check in 30 minutes early. Ridiculous. Unacceptable
2024년 4월에 1박 숙박함
답변 제공: Spencer Smith 님, 2024년 4월 16일
Thank you for staying at our property! Your feedback is greatly appreciated.

10/10 - 훌륭해요

Shawna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Angeli 님, 2024년 4월 15일
Hello Shawna,Thank you for taking the time to share about your stay with us! I am so glad that you enjoyed the experience. I will share your review with our operations team. Once again, thank you for your honest feedback. We hope to host you again!

8/10 - 좋아요

Jeremy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A\C wasn’t that great, no exhaust fan in bathroom. Construction all around.
2024년 4월에 2박 숙박함
답변 제공: Spencer Smith 님, 2024년 4월 16일
Thank you for staying at our property!

8/10 - 좋아요

Jalileh

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel doesn't provide room service and the bar will open at 3:00 PM so if you are hungry, you have to go outside to eat!
2024년 4월에 1박 숙박함
답변 제공: Spencer Smith 님, 2024년 4월 16일
Thank you for staying at our property!

10/10 - 훌륭해요

Ariel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buen hotel con buena ubicación
2024년 4월에 3박 숙박함
답변 제공: Angeli 님, 2024년 4월 15일
Hello Ariel,Thank you for taking the time to share about your stay with us! I am so glad that you enjoyed the experience. I will share your message with our operations manager. Once again, thank you for your honest feedback. We hope to host you again!

2/10 - 너무 별로예요

eduardo

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An expensive rate for a mediocre room and 47$ to just park?!?! Wouldn’t go again
2024년 4월에 1박 숙박함
답변 제공: Spencer Smith 님, 2024년 4월 16일
Thank you for staying at our property! Your feedback is greatly appreciated!

10/10 - 훌륭해요

Allison

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place, great location.
2024년 3월에 1박 숙박함
답변 제공: Angeli 님, 2024년 4월 15일
Hello Allison,Thank you for taking the time to share about your stay with us! I am so glad that you enjoyed the experience. I will share your message with our operations manager. Once again, thank you for your honest feedback. We hope to host you again!

6/10 - 괜찮아요

Terry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
using key card in elevator was a struggle
2024년 4월에 4박 숙박함
답변 제공: Angeli 님, 2024년 4월 15일
Hello Terry, Thank you for taking the time to share your honest feedback about your experience with us. I am so sorry that it was not up to standard. I will share your message with our operations team. Once again, thank you for your honest feedback. We hope to host you again!

10/10 - 훌륭해요

SILVINUS

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I WOULD DEFINETLY STAY HERE AGAIN, ITS CLOSE TO ALOT OF PLACES AND YOU FEEL SAFE ITS A FEW BLOCKS AWAY FROM THE "MAIN STRIP" BUT NOTHING MORE THAN LIKE A 5MIN WALK. THE STAFF IS VERY RESPECTFUL AND PROFESSIONAL. AND IF YOURE A MEMBER YOU GET 2 FREE WATER BOTTLES EVERYDAY DURING YOUR STAY.
2024년 4월에 4박 숙박함
답변 제공: Angeli 님, 2024년 4월 15일
Hello Silvinus,Thank you for taking the time to share about your stay with us! I am so glad that you enjoyed the experience. I will share your message with our front desk team and operations manager. Once again, thank you for your honest feedback. We hope to host you again!

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Location- only 2 blocks from Broadway. Spacious rooms, and nice breakfast.
2024년 4월에 3박 숙박함
답변 제공: Angeli 님, 2024년 4월 15일
Hello Linda,Thank you for taking the time to share about your stay with us! I am so glad that you enjoyed the experience. I will share your message with our operations manager. Once again, thank you for your honest feedback. We hope to host you again!

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Angeli 님, 2024년 4월 15일
Hello Sandra,Thank you for taking the time to share about your stay with us! I am so glad that you enjoyed the experience. I will share your review with our operations team. Once again, thank you for your honest feedback. We hope to host you again!