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더 펄 호텔 여행 후기

4 out of 5
더 펄 호텔
77 Lincoln Road, Peterborough, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 498개 이용 후기 중 220개" "
평점 8 - 좋아요. 498개 이용 후기 중 173개" "
평점 6 - 괜찮아요. 498개 이용 후기 중 53개" "
평점 4 - 별로예요. 498개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 498개 이용 후기 중 24개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Clinton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are really nice & professional
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

Peter

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable hotel close to city centre
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Mindaugas

2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Lisette

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dreadful. Nothing like the pictures
Room NOT as described on site. NOT spacious, NOT comfortable (thin mattress, horrible pillows and summer quilt in middle of winter) NO Desk and chair, NO restaurant for breakfast (ate it sitting on edge of bed on tray). Reception staff toyally disinterested in responding to my complaints (effectively 'you booked the cheapest room - that's what you got, stop complaining').
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Charlotte

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

David

출장 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
Ok I guess
Hotel location is good 5mins to town centre. Raidiators didn’t work in room ( I did report it). That said there is a warm air unit in the room. Pillows are terrible. Wi-FI is good.
2023년 11월에 3박 숙박함

6/10 - 괜찮아요

Matthew

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Good value for money.
Start with the cons; Floor was dirty. Shower was half broken. For a supposed 4 star - this was not expected. What are the pros? That said, it was cheap hotel so limited room to complain. I would still recommend this place. The TV has all necessary functionalities for a comfortable stay. Breakfast was cheap and good as well.
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Nebojsa

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Never again
Horrible. Loud AF air con unit which is the only way to heat the room so the air becomes dry over night. Paper thin walls so you can clearly hear conversation and TV from the adjacent rooms. 2 random youths just hanging around at receptions at night for some reason. Hotel key should you loose it whilst out had the hotel details on it along with your room number, given that reception is not staffed seems like a stupid idea.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Yavuz

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and Cosy near the city center and Shopping Center.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Ben

2023년 11월에 1박 숙박함

8/10 - 좋아요

Yuen Yee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel that is well located and has a lovely restaurant attached.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lizziep
Our second visit here spotless clean staff very friendly and nothing was too much trouble, our visit to the restaurant was amazing, highly recommend, We will return. Thank you.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Marie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

4/10 - 별로예요

Terry

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was up in the attic, the extractor in the shower did not work, 2 of the 4 days we stayed the hot water in the shower alternated between hot & cold, the only place to hang additional clothes was on a hook on the back of the door. We had to ask for the coffee & sugar to be replenished , as also the need for additional toilet paper. When booking it stated breakfast was included, on arrival we find it had to be pre-booked & was served in the room also it was limited. All in all very disappointed, not really what was promoted
2023년 9월에 4박 숙박함

8/10 - 좋아요

Dennis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very small but okay since we've had the budget room. Everything was very clean. Breakfast was included but served in bed which was slightly inconvenient, also it was a rather small breakfast. The hotel was quiet and pretty from the inside.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Ian

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Harry

2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really friendly staff
Great hotel with really friendly staff. Would absolutely recommend staying here and will definitely do so again in the future.
2023년 8월에 1박 숙박함

8/10 - 좋아요

C

2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Allison

좋아요: 청결 상태
Room was big and clean. Lots of noise from creaky floor above. Bed not the best, pillow’s terrible. Bathroom clean, but shower has no power, just a tickle of water! Didn’t have breakfast but did eat in the restaurant attached for an evening meal which was superb. Would go back to the restaurant again but not to the hotel as cherish my sleep too much!
2023년 8월에 2박 숙박함

4/10 - 별로예요

Adrian

출장 여행
별로예요: 직원 및 서비스
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

David

2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Keith

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

8/10 - 좋아요

Joan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel has been redone nicely and the rooms are well-equipped. The staff members were helpful. A good "Turkish-Morrocan" restaurant is part of the complex. The room we had was quite small--no place to sit except on the bed or at the desk-- which is okay for a short stay. The "complimentary breakfasts" are served in the rooms, so basically, you're eating in bed.
2023년 7월에 2박 숙박함

6/10 - 괜찮아요

Jenny

좋아요: 청결 상태, 직원 및 서비스
Economical place to stay. Bed was too soft and matress sagged to the middle. Also very creaky floor. Shower was good
2023년 7월에 1박 숙박함

8/10 - 좋아요

Sanj 님, Leicester

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Everything was fine until checkout. On saturday we got an agreement with receptionist for a free late checkout. She had failed to tell house keeping & leave any notes. House keeper decided to argue with us that her colleague is new and we needed to pay. We told her were not paying as agreement was made and she should speak to the receptionist. She continued to argue and was rude and agressive. We told her we are not interested in arguing as non of this was our fault. Because of this i wouldnt be in any rush back. Also training is very much required to her re how to talk guests & better communication.
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

VASILEIOS

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed as we went to watch a show at new theatre. This was an easy walk to get there and back. Lovely big room and staff very helpful. Phoned me the day before because i have slight accessible needs and asked me if i would be ok with a 1st floor room and that there is no lift. As i was using my crutch it was fine and the stairs are a few then landing so pleanty of time to rets between. All in all a pleasent stay.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

John

2023년 6월에 1박 숙박함

8/10 - 좋아요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Amy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
I have mixed opinions on this place. Our room was a tiny shoebox with some pretty odd decor. It required traveling up and down multiple staircases to get to, which was annoying. The building itself is lovely. Staff were very pleasant. We opted to have breakfast and it was delicious and well priced.
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Louisa

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awful hotel
Booked in for two nights, room was in the attic, smallest room I’ve ever stayed in. A smell of fags lingers in the air although, assured this is a no smoking room. The room is furnished with very tired furniture, the bed is so uncomfortable I slept on the floor. Absolutely freezing in the night. The worst part of the stay was the noise, every time someone walked past my door the floor and room shakes. Incredibly creaky floor. The noise of very loud voices and people walking past the door went on until 2.30am. I had around 3 hours sleep and felt awful in the morning. The stay was so bad I booked into another hotel at extra cost, the hotel refused to refund me the night I was no longer staying. Asked to change room but no others rooms were offered. No lift so if you have luggage you’ll have to carry it up a lot of steps. Hotel staff watched as I struggled with my luggage. Fought to get a refund for the night I did not stay but the hotel refused.
2023년 6월에 2박 숙박함

4/10 - 별로예요

Jack

2023년 6월에 1박 숙박함

8/10 - 좋아요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel is very close to the downtown area including the wonderful cathedral. The staff are excellent. Breakfast in the room is very convenient. There is a Turkish restaurant associated with the hotel, right next door and the menu looks great. I also recommend a Turkish fast food place almost opposite the New Theater and an Indian restaurant- Momoz - excellent. Hair place excellent- Layla's. Downside of the Pearl is the stairs - there were 36 to the attic room I was in. Rooms 210 and above have this problem - a problem if you have trouble with stairs. The rooms 210 and 2011 are very small - attic style. The mattresses are old box springs and you can feel the springs. I had chosen a discounted room online and wish I'd called the hotel first for a description. If you are young and fit and on a budget this place would work for you.
2023년 5월에 2박 숙박함

8/10 - 좋아요

Sharon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place.
It was clean and comfortable.
2023년 4월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Disappointing
We had two rooms. One was nice, the other was no where near as nice with the biggest issue being the smell of damp. For the nightly rate I did not feel this was worth the money or the four star rating. The breakfast was also very basic.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Christopher 님, burton latimer

2023년 4월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
Friendly employees, breakfast in the room and great Turkish/Maroccan restaurant.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Kim S

2023년 4월에 1박 숙박함

8/10 - 좋아요

Jacqueline

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Different clean tidy quirky lots of stairs
We were in room 210 in the eves - every time I got out of bed I hit my head on the sloping ceiling & I'm only 5'6" my partner at 6@3" would have knocked himself out if he's been on that side of the bed! The sink in the bathroom had no plug - which we reported but nothing was done - and as we found out both the sink and the shower drains were either blocked or incredibly slow to drain. When in the shower another room must have turned on water so from becoming a comfortable temperature it turned scalding hot ... Restaurant next door brilliant
2023년 4월에 2박 숙박함

6/10 - 괜찮아요

Stuart

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Polite staff, comfy bed, not accessible.
The Hotel needs some maintenance and perhaps a refresh. But more importantly, their definition of 'accessible' is a bit of a stretch. It technically had an accessible entrance, but there was quite a large curb to overcome to reach the very steep ramp to the back door. In addition, the room I was given didn't have any facilities to make it more accessible. The bed was comfortable however, and the staff were very polite.
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Prajendra

2023년 4월에 1박 숙박함

4/10 - 별로예요

Mahyar

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Poor
I only would give a good rate to the one of re the receptionist as she was very helpful and respectful. But Room condition wasn't pleasant, Basin and shower was terribly poor Also the air-condition was so far noisy and wouldn't let me sleep .
2023년 3월에 3박 숙박함

10/10 - 훌륭해요

Tom

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Tom

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Karen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함