외관

호텔 데이 멜리니 여행 후기

4 out of 5
호텔 데이 멜리니
Via Muzio Clementi 81, Rome, RM

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 603개" "
평점 8 - 좋아요. 1003개 이용 후기 중 329개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 55개" "
평점 4 - 별로예요. 1003개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 8개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Jeongeun

2023년 12월에 2박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 12월 29일
Wow! Thank you so much for your outstanding feedback!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 2박 숙박함
답변 제공: Luisa D'Alessandri Front Office Manager 님, 2019년 8월 27일
Thank you for your feedback about your recent stay with us! Best regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
바티칸가기 좋은 호텔
주차가 조금 어렵다는 점, 이탈리아 여느 호텔처럼 팁을 좀 주는 분위기라는 점 빼곤 좋습니다. 바티칸 가시는 분들한텐 편하게 이동할 수 있으니 추천합니다.

2/10 - 너무 별로예요

kazuhiro

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
まだ寒い季節なのに通された部屋は暖房が効かなく、変えてくれと言っても対応してくれず暖房がきく小さな一人部屋を紹介されたが狭すぎて二人分のスーツケースも置けないので移動は諦めたが安いホテルでもないのに対応が悪すぎた。 お陰で二人とも風邪をひいた。 ホテルに言ったらエクスペディアを通して減額の請求をしてくれと言われた。 なので対応宜しくお願いします。
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were there one night and part of a day. The staff at the hotel were very helpful. They have a map and pointed out our places of interest which contributed for us to have had an excellent stay. Thanks staff.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Antonino

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel comodo e silenzioso in centro. Personale molto gentile ed efficiente Colazione nella media
2024년 3월에 1박 숙박함
답변 제공: Luisa D'alessandri - Front Office Manager 님, 2024년 3월 25일
Grazie infinite. Siamo felicissimi di leggere così belle parole su di noi. Torni presto a trovarci, ora abbiamo tante altre novità da farle vivere, l'aspettiamo.

10/10 - 훌륭해요

Melinda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful staff! Great breakfast. Room was very clean and quite
2024년 3월에 3박 숙박함
답변 제공: Luisa D'alessandri - Front Office Manager 님, 2024년 3월 25일
Thank you!What a wow for us reading such a great review! Thank you for having highlighted those little details! We work hard to give the highest level of service and we do it with love and passion.We look forward to your return to The Hotel dei Mellini!

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff and location
2023년 12월에 2박 숙박함
답변 제공: Luisa D'alessandri - Front Office Manager 님, 2024년 3월 25일
Thank you very much for taking the time to share your wonderful feedback following your most recent experience at The Hotel dei Mellini. Hope to see you soon again!

10/10 - 훌륭해요

Jennet

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean
2023년 12월에 3박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2024년 1월 19일
Thank you for your fantastic feedback.We truly look forward to welcoming you back on your next visit. Your sincerely.

8/10 - 좋아요

Maryann

2023년 12월에 2박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2024년 1월 19일
Thank you so much for taking the time to review our hotel. We are looking forward to your next visit to Rome.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hyvällä paikalla, erittäin siisti. Aamupala kohtuullinen. Palvelu erinomaista. Ainoa miinus siitä että ikkunaa ei voinut pitää auki kun se oli sisäpihan puolelle jossa poltettiin röökiä koko ajan ja kaikki käry tuli huoneisiin jos ikkuna oli auki. Menisin silti uudelleen.
2023년 12월에 2박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2024년 1월 19일
Thank you very much! We appreciate your feedback! Hope to see you soon again, Best Regards.

10/10 - 훌륭해요

Peter

2023년 11월에 4박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 12월 11일
Thank you very much! We appreciate your feedback! Hopefully, you will be back to visit us very soon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy bonito
2023년 11월에 3박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 12월 11일
Thank you for your fantastic review! We strive to go above and beyond and create memorable and special experiences for our valued guests, like you. We certainly appreciate your feedback.We truly look forward to welcoming you back on your next visit.

8/10 - 좋아요

alan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
average hotel , pricey , reasonable location for Rome
2023년 11월에 2박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 12월 11일
Thank you so much for taking the time to review our hotel.You are right, we are very good located, walking distance to the Vatican City, Castel St. Angelo, Spanish steps, Piazza Navona, Piazza Del Popolo, Pantheon, Augustus Mausoleum, Ara Pacis, Trevi Fontain and a lot more. Hopefully, you will be back to visit us very soon.

10/10 - 훌륭해요

Beverly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From the check in process to our departure everything went smoothly and we had an enjoyable stay. There was a large assortment for breakfast and it was constantly staffed. The room was comfortable and the hotel was located in an area where we could walk to many things.
2023년 11월에 3박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 12월 29일
We are delighted that you had such an amazing stay. We strive to go above and beyond and create memorable and special experiences for our valued guests, like you. We certainly appreciate your feedback. We truly look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Kurt

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A nice stay
Overall I really like this hotel. It's location was pretty good as Rome is so big there's no real central place that would be perfect. The breakfast was really good and the bar was great for wrapping up a day of touring. The closest thing to a complaint was the bed was a bit hard, but I found that to be the case with all the hotels we stayed in in Italy. I'd happily stay at this hotel again if I go back.
2023년 11월에 4박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 12월 29일
Thank you so much! What a glowing five-star review and thank you for taking the time to share your recent experience with us in Rome. We are delighted that you thoroughly enjoyed your stay and your compliments on the high levels of customer care extended to you by our colleagues is certainly well received! all our mattress are brand new, we are sorry that you found it hard. Thank you once again for sharing your kind words with us and we very much hope to have the pleasure of welcoming you back to the Hotel dei Mellini, Rome in the coming months ahead.

10/10 - 훌륭해요

Jody

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 12월 29일
Thank you for your fantastic feedback!

10/10 - 훌륭해요

Marc

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was within walking distance to many of the tourist locations, most specifically the Vatican. Check in , check out was quick. The staff was very friendly and helpful. Our room was very clean and the breakfast each day had a nice variety of items. Bell service staff was so helpful with our luggage and in calling a taxi for us when needed. We would definitely stay here again.
2023년 10월에 3박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 12월 29일
Wow!This is so good! What can I say? You already described everything perfectly!We are thrilled to hear about your unforgettable experience during your stay with us.Our team strives to not only meet but exceed our guests’ expectations and we are so pleased we were able to provide this for you. We truly look forward to welcoming you back on your next visit. We hope to see you.Your sincerely.

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a wonderful stay. All was excellent except our room could use some new paint and other minor touches. Breakfast was superb and the staff was helpful and happy to please.
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

John 님, Yonkers

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The desk personnel happily made dinner reservations, arranged for a taxi, arranged purchase of next-day Vatican Museum tickets when they appeared sold out online. Extraordinary service. Genuinely helpful. The room was amazing too. Exceptionally clean and well designed bathroom. I have found my go to hotel in Rome.
2023년 9월에 2박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 10월 3일
Wow!This is so good! What can I say? You already described everything perfectly!We are thrilled to hear about your unforgettable experience during your stay with us.Our team strives to not only meet but exceed our guests’ expectations and we are so pleased we were able to provide this for you. We truly look forward to welcoming you back on your next visit. We hope to see you.Your sincerely.

10/10 - 훌륭해요

Joanne

2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Farshad

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
There was no cellphone coverage or wifi coverage in the room. We had to go to the lobby to have access to internet. Hotel staff were notified but nothing was fixed. The room was clean and quiet.
2023년 9월에 1박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 9월 12일
Your opinion is extremely important for us we are disappointed that you were unhappy, thank you for your candid feedback.Our building, like all the buildings in the historic centre, has very thick walls and it may happen that in some areas there is no telephone coverage. I would like to inform everyone who's reading that we have very powerful wi-fi within the entire building.We truly look forward to welcoming you back on your next visit.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location near Vatican side of Rome and able to walk to all places of interest within 30 minutes. Breakfast good but wasn’t able to get it included on day of arrival when we came early and room not ready and for 3 days and price thought that was strange. Clean throughout. Bartender was very service oriented and friendly! Nice area to relax after long day. Didn’t like the tub shower with only 1 side swinging glass door that was hard to shower with but managed. Bed mattress not best/worst but pillows could be better.
2023년 8월에 3박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 9월 12일
Thank you for taking the time to share your review with us.Our team strives to not only meet but exceed our guests’ expectations and we are so pleased we were able to provide this for you. We truly look forward to welcoming you back on your next visit. We hope to see you.

8/10 - 좋아요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly. Breakdast was great. The air-conditioning in the room was perfect. Couldn't use phone data in the hotel unless you hung out by the window in the room because walls are thick. Hotell wifi was a little iffy. Nice and quiet. Bathroom was beautiful but being a bit taller and wider than most, found the sink protuded into the toilet space to be able to sit comfortably. The splash panel for the shower was a little small so water did get on the floor.
2023년 8월에 4박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 9월 12일
Thank you for taking the time review us!We appreciate your feedback; thanks to our clients we improved a lot. We took on board your notes and we will discuss on those matters with our General Manager.We work hard to give the highest level of service and we do it with love and passion. Hope to see you soon again, Best Regards.

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 7박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 9월 12일
We are delighted that you had such an amazing stay. We certainly appreciate your feedback. We truly look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Olivia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 9월 12일
Thank you for your fantastic feedback! We truly look forward to welcoming you back on your next visit. Your sincerely.

8/10 - 좋아요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel with great service! Enjoyed the breakfast
2023년 8월에 4박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 9월 12일
Thank you so much for taking the time to review our hotel. We are so appreciative of your kind words and I will be sure to mention your admiration to the staff. We are looking forward to your next visit to Rome.

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 편의 시설/서비스
Always excellent. Rooms are large comfy and full of amenities. Staff is always professional and courteous. Area is perfect for restaurants, shopping and sites.
2023년 8월에 1박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 9월 12일
What a wow for us reading such a great review!Hopefully, you will be back to visit us very soon. We can't wait for your return to have another impeccable stay!

10/10 - 훌륭해요

Jorge

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente opción en aroma!
Excelente hotel, con todos los servicios y comodidades en excelente estado, personal muy amable y dispuesto en todo momento a brindar un servicio de calidad! Estuvimos muy contentos!
2023년 8월에 2박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 9월 12일
Thank you for taking the time to share your review with us.We are thrilled to hear about your unforgettable experience during your stay with us. Our team strives to not only meet but exceed our guests’ expectations and we are so pleased we were able to provide this for you. We truly look forward to welcoming you back on your next visit. We hope to see you.

10/10 - 훌륭해요

Katherine

2023년 7월에 4박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 9월 12일
Thank you so much! We truly look forward to welcoming you back on your next visit.

8/10 - 좋아요

Elham

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 8월 3일
Thank you! Your feedback is extremely important for us! Your sincerely.

10/10 - 훌륭해요

Rosemary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommend
Outstanding hotel. Beautifully appointed, clean, very friendly and helpful staff. Superb free morning breakfast. Was upgraded to a suite without requesting. Room was so nice, spacious, quiet and comfortable. Easy walk to all sites.
2023년 7월에 1박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 8월 3일
Thank you for your fantastic review! We appreciated so much that you loved our help! We pride ourselves on service and we are very pleased that you highlighted that! You are right, we are very good located, walking distance to the Vatican City, Castel St. Angelo, Spanish steps, Piazza Navona, Piazza Del Popolo, Pantheon, Augustus Mausoleum, Ara Pacis, Trevi Fontain and a lot more. Our Concierge is always at disposal to give advice about nice and good restaurants in the city, he can organize tours, transportation, tickets, soccer etc.We can't wait for your return to have another impeccable stay and to enjoy again all our services: barbecue in the Terrace, Solarium, kids’ playground, play station, ping pong table, high speed wi-fi, free access Gym room, free bikes, prosecco for honeymooners, porterage service, concierge service, transfers service and a lot more. Hopefully, you will be back to visit us very soon.

10/10 - 훌륭해요

Olga

2023년 7월에 1박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 8월 3일
Thank you for your fantastic feedback!We appreciated so much that you loved our help! Best regards

10/10 - 훌륭해요

Indu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient for many reasons: Friendly staff who were used to helping the guests in English. I know that it shouldn’t be their responsibility to speak our language, but we are grateful! Easy 20 minute walk to the Spanish Steps, Pantheno, Trevi Fountain. 30 minutes to the Vatican. The Colosseum was a bit too far for walking for us (40 mins). Restaurants close by. Enjoyed some great cappuccinos at Il Lunch down the block. My husband, son, and I traveled together…an incredibly comfortable king bed and a nicely appointed pull out sofa bed. There was an en suite bathroom for the bedroom and a convenient powder room for the living space. The gym wasn’t modern, but no complaints. A nice breakfast included with the stay, too. I suspect this hotel caters to many Americans, as that is mostly who we saw staying there (including us!). Definitely recommend!
2023년 7월에 3박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 7월 6일
What a wow for us reading such a great review!Thank you Sir for having highlighted those little details! We work hard to give the highest level of service and we do it with love and passion. Thanks to client's feedback we improved a lot and through the years we have added many things available for everyone as the Playground room for kids, the ping pong table, the Barbecue in the Terrace, PlayStation for teenagers etc. We have added a lot of things also in the breakfast buffet trying hard to meet all the clients.Keep visiting our official website to get inspired from the most exciting experiences for you to be back the sooner you can!

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was exceptional. Every request or inquiry was met with a smile and fast action.
2023년 6월에 2박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 7월 2일
We are delighted that you had such an amazing stay. We strive to go above and beyond and create memorable and special experiences for our valued guests, like you. We certainly appreciate your feedback. We truly look forward to welcoming you back on your next visit.

2/10 - 너무 별로예요

Ahmad 님, CHICAGO

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
The only good thing about this place is location where it’s walkable to many historical points. The check out staff especially a lady called “Lucia” is terrible and rude. Illegally and in a sneaky way she wrote down my credit card info, when I confronted her that this is illegal that she can’t write down any credit card info, she immediately became furious and rude, firstly she denied then admitted she did this to print me out a tourism tax fee (there’s no logical connection between both). I let her know that she’s personally and the hotel are accountable for any unauthorized transactions been done on my card. This is a very bad experience, please be aware when you hand out your credit cards to reception people.
2023년 6월에 2박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 6월 30일
Dear Sir. Thank you very much for your kind note. Unfortunately I have to contradict you, at the time of check out all customers must go to the reception to pay their extras and tourist taxes, the system we use to issue the tax receipt compulsorily requires us to insert the payment method this is why we write the credit card details whitout saving it, details that you had already given us when you made the booking. I was kindly trying to explain this but you didn't even let me speak, saying in high tones that you didn't want the tax receipt, we are obliged by law to issue it. I couldn't say a word that you turned around and walked away, after a few minutes you came back threatening me with retaliation for having registered the payment method, you turned around aqaing and walked away without let me answer. I agree with you, that was a bad expiriance. Hope to welcome you again, we remain at your disposal.

6/10 - 괜찮아요

Katie

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Mixed feelings but location great .
Hotel location one of our favorites . Have stayed here before . This time disappointing . Did not deliver our free sparkling wine until we asked . Made up beds as twins instead of king . Told them to not come into our room and remake but they did anyway . Paid for an upgrade and room not furnished as pictured . Tile in bath all cracked and electrical in bathroom not working correctly . Staff is always friendly . Breakfast not great .
2023년 6월에 1박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 6월 30일
Dear Madame, Thak you for your kind revieuw. To be honest we you are little surprised since you have stayed in a Suite room (304) our highiest category large 37sqm the original booking was for a Deluxe. Also we put amanities in the rooms between 2:00pm and 4:00pm starting from the first floor this is why at 2:45pm when you checked in the wine wasn't there yet, we have deliverd it afert 3 minitus you asked for toghether with the fruit. We couldn't find any note from you about not entering in the room and the "DO NOT DISTURB" sign was not on but maybe there was a misunderstanding we are very sorry for that. I sent our maintainer to check all the electrical outlets and all seems to be okay, maybe you could not use your electrical items because of the different power voltage. Thank you for your lovely comments about our, they were delighted to hear your feedback!The team and I hope to welcome you back very soon!Warm regards,

8/10 - 좋아요

Elena

2023년 6월에 1박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 8월 3일
Thank you very much! We appreciate your feedback!

8/10 - 좋아요

Danilo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 6월 26일
Thank you for taking the time to share your review with us.Your opinion is extremely important for us, we work hard to give the highest level of service and we do it with love and passion. We can't wait for your return, best regards.

10/10 - 훌륭해요

Rita

가족 여행
Had a wonderful stay at Hotel Dei Melini. It is a world class hotel with excellence in every dimension. The front desk staff all of them were exceptional!! They helped us navigate a suitcase lost at the airport. It is a very luxurious hotel and we can’t wait to return.
2023년 6월에 3박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 6월 19일
Wow! Thank you so much for your outstanding review! We are so happy you enjoyed your stay with us and will return again. Our staff always goes above and beyond to make every guest feel special. We try our hardest to accommodate all of our guests and ensure that their needs are met.Once again, thank you for your feedback and we hope to welcome you back in a not-too-distant future.

10/10 - 훌륭해요

Tracey

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was our 2nd time staying at Hotel Dei Mellini! We love the location along with the best staff around! Everyone is very helpful and so nice! The breakfast that was included with our room was delicious and we loved the bottle of champagne they put in our room with a fresh fruit plate!
2023년 5월에 2박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 6월 15일
We are delighted you enjoyed your recent stay and most grateful for your kind comments which truly captures so many of the unique and charming elements that make Hotel dei Mellini somehow special to our guests. Thanks again for your lovely words which we have shared with the entire team who look forward to welcoming you back to discover all the news we have reserved to you for the next season.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay and staff!
The staff members were extremely kind and accommodating as they understood that I was tired after a long day of traveling (I checked in around 9PM).
2023년 6월에 1박 숙박함
답변 제공: Luisa D'Alessandri - Front Office Manager 님, 2023년 6월 15일
Thank you for sharing your thoughtful review. I am so thrilled to hear that you found our staff to be so friendly and accommodating. We strive to go above and beyond and create memorable and special experiences for our valued guests, like you. We certainly appreciate your feedback. We truly look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Patrizio 님, 2023년 6월 3일
Dear Mrs Jennifer , It was a great pleasure to have you as our Guest and we hope you enjoyed your stay in Rome. Thank you for spending your time by completing the Guest Satisfaction Survey. Your suggestion are very important for us to improve the quality of service and the atmosphere of our Hotel. On behalf of the whole Staff, the General Manager and myself, we would like to thank you again and we look forward to welcoming you back to the Hotel dei Mellini Sincerely Yours Patrizio Booking Department

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay at the Hotel Dei Mellini. Would recommend to friends. Only thing I didn't like was the location - it was 30-45 min from most major attractions we wanted to visit.
2023년 5월에 3박 숙박함
답변 제공: Patrizio 님, 2023년 5월 29일
Dear Carol ,It was a great pleasure to have you as our Guest and we hope you enjoyed your stay in Rome.Thank you for spending your time by completing Guest Satisfaction Survey. Your suggestion are very important for us to improve the quality of service and the atmosphere of our Hotel. On behalf of the whole Staff, the General Manager and myself, we would like to thank you again and we look forward to welcoming you back to the Hotel dei MelliniSincerely Yours Patrizio

10/10 - 훌륭해요

Carlo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bella struttura come interessanti quadri di Mario Schifano ( e nn solo ) nelle aree comuni. Utile la palestra e carina la terrazza. Colazione completa.
2023년 5월에 1박 숙박함
답변 제공: Patrizio 님, 2023년 5월 29일
Egregio Sig Carlo., La ringraziamo per aver scelto l’Hotel dei Mellini per il Suo soggiorno nella città Eterna e per aver dedicato qualche minuto del Suo prezioso tempo per la compilazione del questionario. Le opinioni e impressioni dei nostri Ospiti ci aiutano ad offrire un servizio sempre migliore. In nome del personale, del Direttore Generale e del sottoscritto La ringraziamo nuovamente per la preferenza accordataci e ci auguriamo poterLe dare nuovamente il benvenuto nel prossimo futuro presso l’Hotel dei Mellini di Roma. Cordiali salutiPatrizio

10/10 - 훌륭해요

Semhar

2023년 5월에 1박 숙박함
답변 제공: Patrizio 님, 2023년 6월 3일
Dear Mr Semhar, , It was a great pleasure to have you as our Guest and we hope you enjoyed your stay in Rome. Thank you for spending your time by completing theGuest Satisfaction Survey. Your suggestion are very important for us to improve the quality of service and the atmosphere of our Hotel. On behalf of the whole Staff, the General Manager and myself, we would like to thank you again and we look forward to welcoming you back to the Hotel dei Mellini Sincerely Yours Patrizio Booking Department

10/10 - 훌륭해요

Rolando 님, Coral Gables

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a very pleasant stay our room was very comfortable and the staff was very accommodating.
2023년 5월에 6박 숙박함
답변 제공: Patrizio 님, 2023년 5월 29일
Dear Mr Rolando,It was a great pleasure to have you as our Guest and we hope you enjoyed your stay in Rome.Thank you for spending your time by completing the Guest Satisfaction Survey. Your suggestion are very important for us to improve the quality of service and the atmosphere of our Hotel. On behalf of the whole Staff, the General Manager and myself, we would like to thank you again and we look forward to welcoming you back to the Hotel dei MelliniSincerely Yours Patrizio

8/10 - 좋아요

filippo

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
le camere erano ampie e confortevoli. La pulizia può essere migliorata
2023년 5월에 1박 숙박함
답변 제공: Patrizio 님, 2023년 5월 29일
Egregio Sig Filippo., La ringraziamo per aver scelto l’Hotel dei Mellini per il Suo soggiorno nella città Eterna e per aver dedicato qualche minuto del Suo prezioso tempo per la compilazione del questionario. Le opinioni e impressioni dei nostri Ospiti ci aiutano ad offrire un servizio sempre migliore. In nome del personale, del Direttore Generale e del sottoscritto La ringraziamo nuovamente per la preferenza accordataci e ci auguriamo poterLe dare nuovamente il benvenuto nel prossimo futuro presso l’Hotel dei Mellini di Roma. Cordiali salutiPatrizio

10/10 - 훌륭해요

Greg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Access to the public transportation options was good. The breakfast was good, wait staff very efficient. The bar area was good also. The streets around this hotel honestly are dirty (but this is a Rome issue, hot a hotel dei mellini issue). The walk from the hotel to the bus-stop there was trash just left out on the street.
2023년 4월에 3박 숙박함
답변 제공: Patrizio 님, 2023년 5월 29일
Dear Mr Greg,,It was a great pleasure to have you as our Guest and we hope you enjoyed your stay in Rome.Thank you for spending your time by completing Guest Satisfaction Survey. Your suggestion are very important for us to improve the quality of service and the atmosphere of our Hotel. On behalf of the whole Staff, the General Manager and myself, we would like to thank you again and we look forward to welcoming you back to the Hotel dei MelliniSincerely Yours Patrizio

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay at good price!
This hotel is in a very calm area of Rome, about a mile from the Vatican — it’s in a middle point of Vatican City and the Spanish Steps/Trevi Fountain! The staff is very kind and attentive! The breakfast is a traditional Italian restaurant with cheese, meats, bread, eggs & bacon. The bathroom was spacious and clean. I would definitely recommend a stay here if you’re looking for a decently priced hotel in Rome!
2023년 4월에 2박 숙박함
답변 제공: Patrizio 님, 2023년 5월 29일
Dear All ,It was a great pleasure to have you as our Guest and we hope you enjoyed your stay in Rome.Thank you for spending your time by completing Guest Satisfaction Survey. Your suggestion are very important for us to improve the quality of service and the atmosphere of our Hotel. On behalf of the whole Staff, the General Manager and myself, we would like to thank you again and we look forward to welcoming you back to the Hotel dei MelliniSincerely Yours Patrizio