Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Hi Rosa,Thank you for your positive feedback regarding our pool! We're thrilled to hear that you enjoyed your experience, and we hope you had a refreshing and enjoyable time. If there's anything else we can do to enhance your stay in the future, please don't hesitate to let us know. We look forward to welcoming you back for another relaxing visit!

Hi Richard,Thank you for sharing your feedback. We're pleased to hear that you found our staff attentive and helpful during your stay. However, we're sorry to learn about the condition of your room and the noise disruptions you experienced. These are not the standards we strive to uphold. We will address your concerns with our housekeeping and management teams to ensure improvements are made. Your experience is important to us, and we hope to have an opportunity to better serve you in the future. Thank you once again for your comments.

Hi YAJAIRA,Thank you for taking the time to share your experience! It is our ultimate aim to impress each guest and your comments and reviews are very importantto us in relation to this goal. It is through feedback like yours that we can quickly address housekeeping, maintenance, and amenity issues. Furthermore, I am sorry to hear that you did not thoroughly enjoy the breakfast options, and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. We are working to take care of all of the issues that you addressed and we thank you for takingthe time to share your experience.

Hi Herbie,Thank you for taking the time to let us know how you enjoyed your stay with us! I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We're glad you had a great time with us and we look forward to serving you again.

Hi Michelle,I am so sorry to hear about the difficulties that you experienced during your recent stay with us. You can absolutely rest assured that your voice is important to us and that our staff and management are truly sincere in our promise to improve upon the security measures taken to ensure the safety of guest property. I do thank you for bringing this matter to our attention and I assure you that we are correctingthis issue for improved convenience in future visits.

Hi Robin,We're glad to hear that you enjoyed a quiet stay with us! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

Hi pedro,Thank you for the perfect 5 out of 5 rating! We're delighted that you had a fantastic experience. If there's anything specific you enjoyed or if there are any suggestions you'd like to share, please feel free to let us know. We look forward to welcoming you back for another great stay.

Hi CHRISTINE,We're deeply sorry to hear about your negative experience during your stay. Providing a safe and comfortable environment for our guests is our top priority, and it's distressing to learn that we fell short of meeting your expectations. We take such matters seriously and will investigate immediately to address the issues you've raised. Your feedback is invaluable to us, and we sincerely apologize for any inconvenience or discomfort caused. If there's anything further we can do to assist you or if you have additional details to share, please don't hesitate to reach out.

Hi Tenzin,Thank you for sharing your feedback with us. We apologize for the disappointing breakfast experience and the issue with the coffee temperature. Please know that we take your comments seriously and will address them with our team to ensure improvements are made. We appreciate your input and hope to have the opportunity to provide you with a better dining experience during your next visit. If there's anything else we can assist you with, please feel free to reach out.

Hi Iyeika,We're truly sorry to hear about your disappointing experience during your recent stay. It's concerning to learn about the issues you encountered, including the lack of charging ports, the condition of the pool and gym, and the insufficient supply of towels. Please accept our sincerest apologies for falling short of your expectations. We appreciate your feedback as it helps us identify areas for improvement, and we will address these issues promptly to ensure a better experience for our future guests. We understand your decision not to stay with us again, but we hope you'll reconsider in the future to experience the improvements we'll make based on your feedback.

Hi Xiao Qing,We appreciate your feedback and regret to hear that your experience fell short of expectations. Your satisfaction is important to us, and we would like to better understand the areas that need improvement. If you have specific concerns or suggestions, please feel free to share them with us. We are committed to addressing any issues and hope to have the opportunity to make it right on your next visit.

Hi Jayden,We're sorry to hear that your experience fell short of expectations. Your satisfaction is important to us, and we would like to learn more about the specific issues you encountered to address them promptly. If you have a moment, please provide additional details about your stay.We appreciate your feedback and hope to have the opportunity to improve your perception in the future.

Hi Xiao Qing,Thank you for providing your feedback. We appreciate your input and would like to learn more about your experience to better understand how we can enhance our services. If there are specific aspects you'd like to highlight or discuss further, please feel free to share them with us. Your satisfaction is our priority, and we are committed to making improvements based on your insights.

Hi Amy,Thank you for your feedback and for rating your experience 4 out of 5. We appreciate your input. If there are specific areas where we can improve or if you have any suggestions for enhancement, please feel free to share your insights. Your satisfaction is important to us, and we hope to welcome you back for an even better stay in the future.

Hi Holly,Thank you for taking the time to share your recent experience with us. We deeply regret to hear about the challenges you encountered during your stay. This is certainly not the level of service we strive to provide, and we apologize for any inconvenience caused.Your feedback is crucial in identifying areas for improvement, and we assure you that your concerns will be addressed with the relevant departments to ensure a better experience for our guests moving forward.We appreciate your understanding and hope you might consider giving us another chance to provide you with the exceptional stay that our guests usually enjoy.

Hi Moises,Thank you for bringing to our attention the issues you encountered with the deadbolt and latch in your room. We sincerely apologize for any inconvenience this may have caused during your stay. Your feedback is crucial to our continuous improvement, and we assure you that we will address these issues promptly to enhance the overall guest experience.If there's anything else you'd like to share or if you have additional suggestions for improvement, please feel free to reach out. We appreciate your input and hope to have the opportunity to better serve you in the future.

Hi Peter,We're sorry to hear that your experience fell short of expectations. Your satisfaction is important to us, and we would like to learn more about the specific issues you encountered to address them promptly. If you have a moment, please provide additional details about your stay.We appreciate your feedback and hope to have the opportunity to improve your perception in the future.

Hi Amber,Thank you for taking the time to provide feedback on your recent stay. We appreciate your honest review and apologize for any inconveniences you may have experienced.We understand that certain aspects, such as the pool conditions and breakfast, did not meet your expectations. Please know that we take your concerns seriously and are actively addressing them to enhance our overall guest experience.Your insights are valuable, and we're committed to making improvements based on your feedback. If you have any additional details or specific suggestions you'd like to share, please feel free to reach out to us directly.We hope to have the opportunity to welcome you back in the future and provide a more satisfying experience.

Hi Ioana,Thank you for providing feedback on your stay. We're pleased to hear that you found the room and the hotel clean. However, we apologize for the inconvenience regarding the cold swimming pool and hallways. Your input is valuable, and we'll ensure this is addressed to enhance the overall guest experience. If you have any further comments or if there's anything else we can assist you with, please let us know. We appreciate your understanding and look forward to welcoming you again.

Hi Sam,We appreciate your feedback regarding your recent stay. We were sorry to learn about the concerns you raised. However, it's important to note that our staff is dedicated to providing a high level of service, and we take cleanliness seriously. Rest assured, we will review and address the matters you mentioned to ensure the best experience for our guests. If you have any further details or would like to discuss your concerns, please don't hesitate to contact us directly. Your satisfaction is our priority, and we look forward to the opportunity to welcome you again.

Hi Paul,We're delighted to hear that your stay exceeded your expectations, especially considering the price paid and that you enjoyed the inclusive breakfast. Providing great value and a positive experience for our guests is always our goal. If you have any further comments or suggestions, we'd love to hear them. Thank you for choosing us, and we hope to welcome you back in the future for another excellent stay!

Hi Patricia,We acknowledge your feedback about the property appearing outdated. Our team continuously strives to improve and modernize our facilities. We appreciate your input and will use it to enhance the overall guest experience. If you have any specific suggestions or concerns, feel free to share, as we value your input. Thank you for taking the time to provide your thoughts.

Hi Benklin,We appreciate your observation regarding the cleanliness and appearance of the surrounding areas. Your feedback is valuable, and we will work diligently to address these concerns to enhance the overall experience for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to provide an improved experience during your future visits.

Hi Kayla,We appreciate your feedback and regret to hear that your experience fell short of expectations. Your satisfaction is important to us, and we would like to better understand the areas that need improvement. If you have specific concerns or suggestions, please feel free to share them with us. We are committed to addressing any issues and hope to have the opportunity to make it right on your next visit.

Hi Cristina De,We appreciate your feedback and apologize for any discrepancies between our photos and the actual room. Our team is committed to addressing maintenance concerns promptly to ensure a more comfortable environment. We value your input, and if you have additional details or would like to discuss your experience further, please feel free to reach out to our management team. Thank you for bringing this to our attention as we strive to improve our services.

Hi Sandra,We're sorry to hear about your experience, and we apologize for any inconvenience or discomfort you encountered during your brief stay. Your safety and satisfaction are our top priorities, and we take your feedback seriously. If there are specific details you'd like to share about what made you feel unsafe or any cleanliness issues you observed, it would be helpful for us to understand and address them. We appreciate your input, and we hope you'll consider providing more details or giving us another chance in the future. Your comfort is important to us, and we want to ensure that your next experience meets your expectations. Safe travels.

Hi sharon,Thank you for providing your feedback. We appreciate your input and would like to learn more about your experience to better understand how we can enhance our services. If there are specific aspects you'd like to highlight or discuss further, please feel free to share them with us. Your satisfaction is our priority, and we are committed to making improvements based on your insights.

Hi Kimberly,Thank you for taking the time to share your feedback with us. We sincerely apologize for the concerns you raised regarding the dated appearance of your room and the cleanliness of the furniture. We strive to provide a safe and comfortable environment for all our guests, and it's disheartening to learn that we fell short of your expectations.Your comments are valuable to us, and we will address these issues promptly to ensure a better experience for future guests. If you have any further details or suggestions, please feel free to share them. We appreciate your honesty and hope for the opportunity to welcome you back in the future with an improved stay.

Hi James,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your honest comments, and we're sorry to hear that your experience did not meet your expectations.We sincerely apologize for any inconvenience caused by the language barrier with our front desk staff. We understand the importance of effective communication, and we will address this matter to ensure a more positive experience for all our guests.Regarding the windows on both floors being open, we take the safety and comfort of our guests very seriously. Our team will investigate this issue promptly to prevent any potential hazards in the future.We appreciate your insights as they help us identify areas for improvement. We hope you will consider giving us another opportunity to provide you with the exceptional service you deserve.

Hi Bianca,We sincerely apologize for the cleanliness and odor issues you encountered during your stay. This is certainly not the experience we aim to provide for our guests. Please be assured that we take your feedback seriously, and we will address these concerns with our housekeeping and maintenance teams.We understand the importance of a clean and comfortable environment, and we regret that we fell short of your expectations. Thank you for bringing this to our attention.

Hi Arthur,Thank you for taking the time to share your positive feedback. We're delighted to hear that you found our rooms exceptionally clean, our staff friendly, and your overall stay enjoyable. Providing a great experience for our guests is our top priority.If there's anything specific you loved or any suggestions you have for further improvement, feel free to let us know. We appreciate your support and look forward to welcoming you back for another excellent stay.

Hi James,Thank you for sharing your feedback, and we sincerely apologize for the concerns you raised regarding the cleanliness of our property, especially in the public areas. Your comments are taken seriously, and we regret any discomfort you experienced.We will investigate and address these issues promptly to ensure improvements in our services. If there's anything else you'd like to share or if we can assist you further, please feel free to contact us directly. We appreciate your honesty and hope to have the opportunity to provide a better experience in the future.

Hi Laura,Thank you for the perfect rating of 5 out of 5! We're thrilled to hear that you had a positive experience during your stay. If there's anything specific that stood out or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another excellent stay in the future.

Hi yolanda,We sincerely apologize for the conditions you encountered during your stay, particularly the issues with the tub and the stove in your room. Your experience falls short of the standards we aim to maintain, and we appreciate your feedback.Your comments are valuable, and we will address these concerns with our maintenance team to ensure improvements. We hope to have the opportunity to make amends and provide you with a more comfortable experience in the future.

Hi Frank,We appreciate your feedback and regret to learn that your experience fell short of expectations. Your satisfaction is important to us, and we would like to better understand the areas that need improvement. If there are specific concerns you'd like to share or if there's anything we can do to address your experience, please feel free to contact us directly. We hope to have the opportunity to make amends and provide a more positive stay in the future.

Hi JOSHUA,We appreciate your feedback and regret to learn that your experience fell short of expectations, leading to a rating of 4 out of 10. We're committed to addressing any concerns you may have had, and if there are specific areas you'd like to share for improvement, please feel free to do so. Your satisfaction is important to us, and we hope to have the opportunity to better meet your expectations in the future.

Hi MARC,We sincerely apologize for the inconvenience you experienced with the lack of hot water in the shower. This is certainly not the experience we aim to provide. Our maintenance team has been alerted to address this issue promptly. Your feedback is crucial, and we appreciate your understanding. If there's anything else you'd like to share or if there's anything we can do to make amends, please let us know.

Hi Victor,We sincerely apologize for the multiple issues you encountered during your stay. Your feedback is crucial, and we take these concerns seriously. We will address each of these issues promptly to ensure a better experience for our future guests. Thank you for bringing this to our attention, and we apologize for any inconvenience. If there's anything more you'd like to share or if you have additional details about your stay, please feel free to let us know.

Hi Gabriella,Thank you for taking the time to provide your feedback. We're pleased to hear that you had a positive experience overall. If there are specific areas where we can improve and earn that fifth star on your next visit, please feel free to share your insights. We appreciate your patronage and hope to welcome you back for an even better stay.

Hi Kasara,Thank you for your feedback and for rating your experience a 4 out of 10. We're sorry to hear that your stay did not meet your expectations. If you have specific concerns or suggestions for improvement, please feel free to share them with us. We value your input and would like to ensure a better experience for you in the future.

Hi Marc,Thank you for sharing your rating. If you have any specific feedback or comments about your stay that you'd like to provide, feel free to share. Your input can help improve future experiences.

Hi Lude,Thank you for your feedback! We're glad to hear that you found our location convenient, our prices affordable, and our service excellent. It's wonderful to know that the rooms were clean and you enjoyed the abundant breakfast. We appreciate your strong recommendation and hope to welcome you back to our hotel in the future!

Dear Valued Guest,Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience you experienced during your stay.We are genuinely sorry to hear about the issue with the hot water in the bathroom sink. This is certainly not the experience we aim to provide, and we appreciate your understanding.To address this situation, we have taken immediate steps to rectify the water quality concern. We assure you that the necessary measures are being implemented to prevent a recurrence.We apologize for any oversight in not providing an alternative solution during your stay. Your feedback is invaluable, and we hope to have the opportunity to welcome you back, ensuring a more comfortable and seamless experience.

Hi Allen,I'm sorry to hear about the issues you encountered with room service and the front desk reception. It's disappointing when the service falls short of expectations. Your feedback is valuable, and if there's anything specific you'd like to share about the experience or if there's a way we can address these concerns, please let me know. We want to ensure your future stays meet and exceed your expectations.

Hi Krista,I'm sorry to hear about your disappointing experience. We truly value your feedback, and I'd like to express our sincerest apologies for falling short of your expectations. If you're open to sharing more details about your stay, it would help us address the specific issues you encountered and work towards improvements. Our goal is to ensure every guest has a positive and comfortable experience, and I appreciate your understanding.

Hi Shirelle,Thank you for bringing the concerning issue of fleas in your shower to our attention. We sincerely apologize for the inconvenience and distress this has caused you.We take the cleanliness and comfort of our guests very seriously and consider this matter to be of the utmost importance. We are taking immediate and decisive action to address this problem.We value your feedback and appreciate you bringing this matter to our attention. Your concerns help us identify areas where we can improve and ensure a positive experience for all our guests.

Hi Tamu,Thank you for taking the time to share your 1/10 rating. We are truly sorry that your stay at our hotel fell far short of your expectations. We strive to provide exceptional service and a comfortable environment for all our guests, and your feedback indicates that we failed to meet that goal in your case.We value your feedback and are committed to continuous improvement. We hope we can regain your trust and make your next stay a positive one.

Hi Leanord,Thank you for your feedback. While we're disappointed with your 2/10 rating, we appreciate you sharing it. Your feedback helps us improve.We value your feedback and aim to provide exceptional service. Your input will be used to improve future guest experiences.We hope we can regain your trust and make your next stay a positive one.

Hi Annie,Thank you for your feedback and for giving us a rating of 4 out of 5. We appreciate your input and would love to know if there are specific areas where we can improve and make your next stay even better. Your satisfaction is important to us, and we look forward to the opportunity to welcome you back.