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예약 가능 여부 확인

베스트 웨스턴 뉴포트 인 여행 후기

2.5 out of 5
베스트 웨스턴 뉴포트 인
1015 Cosby Highway, Newport, TN

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 986개 이용 후기 중 505개" "
평점 8 - 좋아요. 986개 이용 후기 중 316개" "
평점 6 - 괜찮아요. 986개 이용 후기 중 112개" "
평점 4 - 별로예요. 986개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 986개 이용 후기 중 16개" "

8.8/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Sandie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Greatest staff!! I had stayed here about 18 months ago, and it was good, but even better this time. Rooms redone, very clean and modern, i will for sure return here. Highly recommended. Breakfast was good too. It was a fantastic experience.
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Robert

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 16일
Hi and thank you for your recent visit to our property. Our team sincerely apologizes for any inconveniences you experienced during your stay. Our team is committed to ensuring a flawless experience for every guest, every visit. We look forward to the chance to serve you again soon. Thank you.

10/10 - 훌륭해요

Kathy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Noisy thru the night with traffic.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 14일
Thank you! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our veteran staff strives to provide Superior Customer Service always. We hope you stay with us again soon. Again Thanks!

4/10 - 별로예요

James

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Lobby was hard to find. In a different building and not well-signed. No indication of where ice machine was at. Front desk wouldn't answer the phone. Finally found it by wandering around. Vending machine was out of Diet Coke.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 8일
We appreciate your recent visit to our property and sincerely apologize for any inconvenience you experienced during your stay. Our team is committed to ensuring a flawless experience for every guest, every visit. We look forward to the chance to serve you again soon. Thank you.

10/10 - 훌륭해요

James

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was older, but that left no bearing on its comfort. It had everything I needed for a safe, clean, comfortable stay. I was surprised to find each room had larger fridges, Microwave, and a good amount of space for our stay. It was just me and my 3 year old son. I was coming and going quite late at night and never felt uncomfortable. I never heard other guests other than a dog barking from one room when I went to my car in the mornings. Front desk was nice and cleaners did a great job when I needed them. My only negitive was when I turned the ice bucket over there was a mosquito flying around in it and some... mildew or mold idk something black and gross that was just evidence it hadn't been looked under? That was kinda gross. Past that zero complaints.
2024년 3월에 5박 숙박함
답변 제공: Management 님, 2024년 4월 8일
Thank you! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strives to provide Superior Customer Service always. We apologize for the issue stated and will work hard to take care of the problem. We hope you stay with us again soon . Again Thanks!

10/10 - 훌륭해요

Doreen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and comfortable beds
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 8일
Thank you! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strives to provide Superior Customer Service always. We hope you stay with us again soon. Thanks!

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 8일
Thank you! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strives to provide Superior Customer Service always. We hope you stay with us again soon. Thanks!

10/10 - 훌륭해요

Brooke

아이를 동반한 가족 여행
It was clean and bed was comfy. Girls at front desk were wonderful. Great price. Definitely will be back
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 8일
Thank you so much! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strives to make sure we provide clean room always. We want to make sure all guest have a relaxing visit. We want to make sure we provide Superior Customer Care always. We hope you stay with us again soon. Again Thanks!

4/10 - 별로예요

Colleen

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 1일
Thank you for your recent visit to our property. On behalf of our entire veteran team, we sincerely apologize for not exceeding your expectations. Our team will continue to implement improvements to ensure we offer a better experience for guests in the future. Thank you again for the opportunity and we hope that you will consider staying with us again soon.

8/10 - 좋아요

Peggy

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Second stay here. Property met all of our needs.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 8일
Thank you! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strives to provide Superior Customer Service always. We hope you stay with us again soon. Thanks!

8/10 - 좋아요

Holly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good enough for a one night stop after a long day of driving.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 8일
Thank you! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strives to provide Superior Customer Service always. We hope you stay with us again soon. Thanks!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 8일
Thank you! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strives to provide Superior Customer Service always. We hope you stay with us again soon. Thanks!

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 18일
Thank you! We are glad you enjoyed your stay here at the Best Western Newport Inn. We strive to provide Superior Customer Service always. We hope you stay with us again soon. Again Thanks!

10/10 - 훌륭해요

Edwina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Best Western is quiet. It is centrally located with restaurants as well as a Walmart within a few hundred feet. Stephanie was most welcoming.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 18일
Thank you! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our veteran staff strives to provide Superior Customer Care always. We want to make sure we greet all guest with a warm and friendly smile during every encounter. We hope you stay with us again soon. Again Thanks!

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have had many stays in past few months an they have all been great. Staff is nice
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 18일
Thank you! We are glad you enjoyed your stay here at the Best Western Newport Inn. We strive to provide Superior Customer Service always. We hope you stay with us again soon. Again Thanks!

10/10 - 훌륭해요

Denise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 1일
Thank you! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strives to provide Superior Customer Service always. We hope you stay with us again soon. Again Thanks!

8/10 - 좋아요

virginia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 1일
Thank you! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strives to provide Superior Customer Service always. We hope you stay with us again soon. Again Thanks!

10/10 - 훌륭해요

Sandra

2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 1일
Thank you! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strives to provide Superior Customer Service always. We hope you stay with us again soon. Again Thanks!

10/10 - 훌륭해요

John 님, RInggold

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice room. Friendly staff
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 1일
Thank you so much! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our veteran staff strives to make sure every guests is greeted with a warm and friendly smile always. We hope you stay with us again soon. Again Thanks!

8/10 - 좋아요

Regina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stopped here for a quick overnight on a road trip. The area seemed safe and the staff at the front desk was friendly. The room was clean and not outdated. My only negative comments would be that the housekeeper left food and a drink cup in the refrigerator in the room from a previous guest. On a positive note, the fridge/ freezer was larger than your average hotel unit and worked really well. Also, it should be noted that the heating unit is very loud. Fortunately I like sleeping with a little white noise, but if you are used to sleeping in silence, this may be an issue for you.
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 1일
Thank you! We are glad you enjoyed your stay with us. Our staff strives to provide Superior Customer Care always. We apologize for the issues you had and will work hard to fix them. We hope you stay with us again soon. Again Thanks!

10/10 - 훌륭해요

Robert

2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 1일
Thank you! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strives to provide Superior Customer Service always. We hope you stay with us again soon. Again Thanks!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room clean. Staff really professional. Breakfast fantastic.
2023년 12월에 3박 숙박함

8/10 - 좋아요

cr

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
While everything else was good, there was a couple with dogs in their car parked right at the entrance with car doors open and they were eating right there the entire time, blocking the way for all others checking in the hotel. Such activities should be avoided.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Randy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room spotless new fixtures very friendly staff.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Melanie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant welcome. Made.special.accomodations upon request. No coffee pot in room is inconvenient.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

jody

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family Christmas Trip
Good clean hotel, the nicest BW I’ve stayed at. Nicely updated and friendly staff. Mike did a GREAT job with this property.
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Melanie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good, but I missed having a coffee pot in the room.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Carolyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel room was very clean and I would recommend it to others.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Ronda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very nice and helpful. Thank you for having extra toothbrushes since I forgot mine
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nightly Stay
The front desk was very nice both night and morning shift! She even checked down at the bar to see if the kitchen was still open (we had a late check in). We just needed one night but would stay here again!
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 4일
Thank you so much ! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. We strive to welcome every guests with a warm and friendly smile during every encounter. We hope you stay with us again soon. Again Thanks!

10/10 - 훌륭해요

Ginger

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are super friendly and accommodating. The rooms are clean and cozy!
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 4일
Thank You! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our veteran housekeeping staff strive to provide a clean room always. We hope you stay with us again soon. Again Thanks!

10/10 - 훌륭해요

Dean 님, North Charleston

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stephanie at the front desk was very nice, polite, and professional. Area inside and out was clean and inviting, we will definately return.
2023년 11월에 2박 숙박함
답변 제공: Management 님, 2023년 12월 4일
Thank You! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. We strive to provide Superior Customer Care always. We hope you stay with us again soon. Again Thanks!

8/10 - 좋아요

ISABEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: management 님, 2023년 12월 4일
Thank You! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. We strive to provide Superior Customer Service always. We hope you stay with us again soon. Again Thanks!

10/10 - 훌륭해요

Justin

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Seamless check-in/out. Staff were super friendly. Nice clean quiet room.
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 4일
Thank You! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. We strive to provide Superior Customer Service always. We hope you stay with us again soon. Again Thanks!

6/10 - 괜찮아요

Suzanne

연인과의 여행
좋아요: 청결 상태
The personnel were friendly and helpful, though it was an older establishment. The hot breakfast was very good with plenty of food and choices. Our room smelled of smoke and when I reported it, the front desk offered to move us but there wasn't another room of the size we reserved available. She said she'd leave a note for the manager and maybe we'd get a partial refund, but that never happened.
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 25일
We apologize your recent stay with us did not meet your expectations. Our staff strives to provide Suoerior Customer Service always. We hope you give us another chance and stay with us again. Thanks !

6/10 - 괜찮아요

David

좋아요: 청결 상태, 직원 및 서비스
Breakfast was awesome. Servers were excellent
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 25일
Thank you! We are glad you enjoyed your stay with us. We are glad you enjoyed the breakfast we do not want any guests to leave hungry. We hope you stay with us again soon. Again thanks

10/10 - 훌륭해요

Ginger

좋아요: 청결 상태, 직원 및 서비스
Our stay
The staff was friendly. The room was clean but dated. The breakfast was good. The bed was hard.
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 25일
Thank you! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our veteran staff strives to provide Superior Customers Service always. We hope you stay with us again soon! Again Thanks!

10/10 - 훌륭해요

Scott

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 11일
Thank you! We are glad you enjoyed your stay with us here at the Best Western Newport Inn.Our staff strives to provide Superior Customer Service always! We hope you stay with us again soon. Again Thanks!

6/10 - 괜찮아요

Nicholas

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The pillows were tiny. The beds were hard like sleeping on the ground.
2023년 11월에 2박 숙박함
답변 제공: Management 님, 2023년 11월 6일
On behalf of our entire staff we apologize your recent stay with us did not meet your expectations. We strive to treat all with Superior Customer Service to all guests. We hope you give us another chance and stay with us again. Thanks!

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable stay
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 6일
Thank you! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strives to provide Superior Customer Service Always. We hope you stay with us again soon. Again Thanks!

10/10 - 훌륭해요

Vivian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Was part of a vacation stay and a very nice room. Comfortable bed and nice room. Breakfast was ok.
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 11월 6일
Thank you! We are glad you enjoyed your stay with us at the Best Western Newport Inn. Our veteran staff strives to treat all guests with Superior Customer Service always. We hope you stay will us again soon. Thanks!

10/10 - 훌륭해요

Cathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay was exceptional. Room was clean and furnished nicely. We stayed 2 nights and fresh towels were delivered the second day as well. If in the area we would definitely stay again. Office personnel was friendly and helpful and the breakfast was good. Would definitely recommend!!
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 25일
Awesome! Thank you so much for the great review! We truly appreciate your business and hope to see you again soon!

10/10 - 훌륭해요

Kalan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean nice room. Breakfast was great and all staff very nice!
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 25일
Thank you so much for the great review! We appreciate your business and hope to see you again soon!

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Truck Stop Hotel
Customer service was excellent at front desk when checking in. When entering back to our room, there were men peeing in the parking lot by their truck. Multiple truck drivers were standing outside staring at us. Did not feel safe bringing my dog to the pet area.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 2일
On behalf of our entire staff we apologize your stay with us did not meet your expectations. We strive to provide Superior Customer Service always and hope you will give us another chance. Thank you

6/10 - 괜찮아요

Marcia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
What a weird set up. We are seniors put on back side not near elevator not very accommodating. Breakfast food was terrible coffe good hostess not friendly too busy talking with some man.Front desk lady at checkout very sweet and kind. Wouldn’t stay here again
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 25일
Thank you for your recent visit to our property. We apologize for any issues during your stay. Our team will continue to implement improvements so we can provide a better stay for our guests in the future. We appreciate your business and hope to see you again soon!

10/10 - 훌륭해요

Karen Asmussen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 25일
Great! Thank you so much for the great review! We appreciate your business and hope to see you again soon!

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super breakfast
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 25일
Thank you so much for the great review! We appreciate your business and hope to see you again soon!