훌륭한 리뷰를 주신 영하를 감사드립니다. 나는 당신이 호텔을 깨끗하게 정리하고 우리 팀을 친하게 기쁘게 생각합니다. 우리는 곧 다시 당신을 보길 고대합니다! 따뜻한 안부, 테리 직물 테리 허먼 | 총 관리인

Hi Sarah,Thank you for being our guest at Hampton Inn Cleveland Solon and for sharing your delightful five-star review. Dale is genuinely one of the best in the business, so I will be sure to share your kind comments with him. I'm thrilled you enjoyed your stay and hope we have another opportunity to welcome you back.Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi Allyn,Thank you for taking the time to leave a review. We are pleased to hear you enjoyed our convenient location and many amenities. Please feel free to let us know if there's anything we can do to make your next visit a five-star visit.Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi David,Thank you for choosing Hampton Inn Cleveland Solon and sharing your delightful five-star review. I'm thrilled you enjoyed your stay and look forward to welcoming you back for another great experience.Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi Maryann,Wow! Thank you! It was a pleasure to welcome you to Hampton Inn Cleveland Solon, and I'm delighted to hear we were your favorite place to stay during your road trip. Your kind comments about our amazing staff, clean accommodations, and delicious breakfast are appreciated and will be shared with the team. We hope to have the honor of welcoming you back for another memorable visit.Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi Elmer,Your high rating means the world to us and I'm happy to know that you had a great time with us overall. Your comments regarding our pillows are gratefully received and will be kept in mind for the future, as we're always looking to improve. I hope you will come back and join us again soon. Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi Alyssa,Thank you for your feedback about your recent stay. I apologize for the noise concerns you experienced and the pool's lack of cleanliness. Rest assured, I am passing your feedback along to our internal teams so they can address these matters and make improvements where necessary. Nevertheless, your comments are appreciated, and I hope we can welcome you back soon for a stay that is sure to go above and beyond your expectations.Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi Larry,Thank you for choosing Hampton Inn Cleveland Solon! I'm happy to hear our clean, accessible rooms and tasty food options added to your experience and that you felt welcome while you were here. Please come stay with us again during your next trip.Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi Robin,Thanks for joining us at Hampton Inn Cleveland Solon. You can always depend on our hotel for clean and quiet accommodations! Please stay with us again next time you visit our area.Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi Thanh,Thank you for sharing your enthusiasm with us! Delivering excellence is what my team and I aim for, and it's fantastic to hear that we hit the mark. I can't wait to welcome you back for another five-star stay.Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi Samantha,Thank you for sharing your experience! Your satisfaction is a priority, and I'm delighted our breakfast exceeded your expectations. My team and I look forward to welcoming you back soon for another memorable stay!Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi Kurt,It was such a pleasure to welcome you to Hampton Inn Cleveland Solon. I'm pleased you found your experience so well priced, as we take great pride in providing our guests excellent value. Receiving recognition for our high standards of cleanliness is always appreciated, and I'm thrilled you took advantage of our fantastic location. Thank you for your great review, and I hope you return soon!Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi Felicita, Thank you for staying at Hampton Inn Cleveland Solon. I'm delighted to hear that you enjoyed your stay and that you found your accommodations to be clean and comfortable. It would be an honor to host you again, and I hope we can all welcome you back soon.Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi Pam,Thank you for choosing Hampton Inn Cleveland Solon for your overnight reprise. We're pleased our comfortable accommodations and tasty breakfast selection helped you prepare for another long day of travel, and we look forward to welcoming you back the next time your travels point you in our direction.Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi Mary,Thank you for your kind review. I'm happy to hear our clean, quiet rooms impressed you, and I appreciate you and your daughters' suggestion about the pillows and breakfast bar. Please come see us again soon at Hampton Inn Cleveland Solon!Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi John,Thank you for taking the time to share your experience. It was a pleasure having you as our guest, and my team and I can't wait to welcome you back for another five-star stay. Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi Ashton,It is a huge thrill to know that we have topped your list of hotel experiences! Thank you so much for your kind review and perfect rating. I hope you consider returning the next time you visit Cleveland!Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi Rick,It was such a pleasure having you as our guest recently. I'm delighted you had an enjoyable experience! Thank you for mentioning our delicious breakfast offerings and the high standards of cleanliness we adhere to. Take care, and I hope you return soon!Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi Paris.Thank you for sharing your thoughts. We had to enter your room due to a smoke alarm triggering in our life safety system (we do not allow smoking in any of our guest rooms). No items were disposed during this security / safety check. As discussed, smoking of illegal substances is strictly prohibited in our guest rooms and hotel property.I wish you the best in your future travels.Terry

Hi McKenzie,Thank you so much for the five-star rating! I'm so happy to know that our prime location and wonderful value were the highlights of your visit. Please come back and join us again soon. Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi Candace,What a wonderful review to review. Thank you for choosing to stay with us and for the five-star rating. I will be sure to pass along your recognition of our team's hospitality, as it is sure to bring a smile to their faces. It is great to see that you enjoyed your getaway, and I hope you will continue to count on Hampton Inn Cleveland Solon anytime you travel back this way in the future. Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi John,Thank you so much for the high rating, and I'm delighted to know that our amazing team members were the highlight of your visit. I will be sure to pass your compliments along to Dale, and I hope to see you again soon. Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi Michael,Thank you for being our guest at Hampton Inn Cleveland Solon and for taking the time to share your lovely, five-star review. I'm delighted to know our delicious breakfast was just what you needed for a perfect stay. It would be an honor to welcome you back on future trips to the area.Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi Jamal,Thank you for your review and for giving us a perfect rating! I'm delighted you thoroughly enjoyed your recent visit, and we hope you return soon.Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi Dorina.Unforuntely we had to evict your room due to a silent alarm triggering and subsequent discovery of the smoking of illegal substances in your guest room. As you know, this occurred when you were not at the hotel and we had to contact you via cell phone. Like our fire safety system, we did not know who you were but acted accordingly to our safety protocols.Smoking is strictly prohibited and not tolerated - we consistently enforce this policy for the comfort of all our guests.I wish you well in your future travels.Best regardsTerry

Hi Patrick,From our clean, quiet accommodations to our friendly service, I'm so happy to know that you enjoyed everything about your visit. Thank you, and I hope to see you again in the future. Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi Carmen,I am so happy to know that our incredible team members were the highlight of your visit and that you had a good time with us overall. I will be sure to pass your compliments along to the appropriate team members, and I hope to see you again soon. Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi Luiz,Thank you for your recent stay with us. Guest feedback is appreciated and welcome, and I thank you for taking the time to leave a review. Our staff always strives to exceed the needs of our visitors, so while I hope you had a nice stay overall, I apologize that our fitness room didn't meet your expectations. I know our treadmill was on the fritz - a control panel blew, which is being replaced this week /(I had to wait for the part to arrive).That said, I am glad to report that we will be adding a Peloton bike by the end of this month to provide an additional device for our guests to maintain their healthy lifestyles. It would be an honor to welcome you back to our hotel the next time you're in town to check out our new addition. Thanks, Luiz!Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi Cleo,It was a pleasure to welcome you back to Hampton Inn Cleveland Solon. Our team is pleased to have earned your trust with our accommodations and service. Come back and see us again soon. Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi Frank,Thank you for being our guest over the holidays. I'm so pleased you enjoyed our tasty breakfast and friendly hospitality. Come back soon for another comfortable stay at Hampton Inn Cleveland Solon.Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi Jonathan,Thank you for being our guest at Hampton Inn Cleveland Solon and for taking the time to share your lovely review. I'm delighted you enjoyed your stay thanks in part to our wonderful amenities. We always want our guests to have the best stay possible and know having a refrigerator and microwave is a convenience not all hotels offer. I look forward to welcoming you back for another five-star stay.Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi Jason,Thank you for sharing your feedback. I'm glad you found our hotel pleasant, but I apologize for the inconvenience caused by the noise from the mini-fridge. I understand how important a quiet environment is for a good night's sleep and will look into this issue to ensure a more peaceful experience for our guests. Your comments are greatly appreciated, and my team and I hope to have the opportunity to provide you with a more comfortable stay in the future.Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon

Hi Madhu,Thank you for sharing your honest thoughts. We sincerely regret to learn of your experience and understand your frustration. Please know that when booking through a third-party company, billing inquiries and cancellations should be dealt with through them. However, we'll be sure to share your feedback with our internal team for further consideration. Take care, and we wish you safe travels.Warm regards,TerryTerry Herman General ManagerHampton Inn Cleveland / Solon