Dear JuHyeon, Thanks a million for your 5-star rating! It is amazing to read that you had a perfect staycation with us. Your sweet endorsements about our location, facilities, food and service are a huge encouragement for our team. Sometimes we do have quite a lot of tourists and travellers; however, our pentapeople will always strive for providing excellent service and cosy environment for our guests. Please share your ‘pentaexperience’ with your family and friends and explore a little bit more around our hotel when you stay with us next time. We can’t wait to create another incredible memory for your next trip to Hong Kong! With best regards, Andy So Area General Manager

Dear Guest, Thank you so much for your full-rating review! How amazing it is to read that your recent stay was perfect. Your lovely endorsements about our friendly pentapeople and our complimentary daily shuttle service are very much appreciated. Please share your ‘pentaexperience’ and visit us again. We look forward to greeting you next time! With best regards, Andy So Area General Manager

Dear Guest, Thanks a lot for your full-star rating. It is brilliant to read that you had a perfect stay with us and were impressed by our service. We will continue striving for the very best to provide a comfortable place for our guests. Please share your “pentaexperience” with your friends and stay with us again. With best regards, Andy So Area General Manager

Dear Sung, Thanks a lot for your full-star rating! We are thrilled to learn that you had an exceptional stay overall and found us value for money. Please rest assured that we put cleanliness and hygiene as our top priority, your feedback regarding the dust is noted and shared with our housekeeping team for further improvement. Should you require any assistance during your stay, please approach our front desk and we will be happy to assist you as always. We hope to welcome you to Pentahotel Hong Kong, Kowloon, soon! With best regards, Andy So Area General Manager

Dear guest, Thanks very much for your wow-rating! It is amazing to learn that you fully enjoyed your recent stay with us! Do share your experience with your family and friends, and visit us again. We’d love to greet you on your next stay with us! With best regards, Andy So Area General Manager

親愛的 Ka Yi,多謝您入住我們的酒店並與我們分享您的住宿體驗!很高興知道您整體上對這次的住宿安排感到滿意。我們會繼續努力，為旅客提供優質的住宿環境及期待您下次的光臨!祝 安康！蘇毅雄區域總經理

Dear Ching Man,Thank you for taking the time to rate us. We regret to know that our hotel did not live up to your expectation during your stay. We always strive to improve and provide excellent service for our guests. Should you require any assistance, please feel free to let us know and our guest services team will be delighted to assist you 24 hours a day.We hope you would give us another chance and let us win back your trust.With best regards,Andy SoArea General Manager

Dear Kwok Kay Thank you so much for your full-star rating. We are pleased to hear that you had a ‘pentastic’ stay with us overall. Please share your ‘pentaexperience’ with your family and friends. We hope to welcome you to Penta again! With best regards Andy So Area General Manager

Dear Man Yi Thank you so much for your full-star rating. We are pleased to hear that you had a ‘pentastic’ stay with us overall. Please share your ‘pentaexperience’ with your family and friends. We hope to welcome you to Penta again! With best regards Andy So Area General Manager

Dear Ling Ling Thank you so much for your full-star rating. We are pleased to hear that you had a ‘pentastic’ stay with us overall. Please share your ‘pentaexperience’ with your family and friends. We hope to welcome you to Penta again! With best regards Andy So Area General Manager

Dear Siu Kwan Thank you so much for your full-star rating. We are pleased to hear that you had a ‘pentastic’ stay with us overall. Please share your ‘pentaexperience’ with your family and friends. We hope to welcome you to Penta again! With best regards Andy So Area General Manager