익스클루시브 아파트, 침실 3개, 바다 전망, 바닷가 | 각각 다른 스타일의 인테리어, 각각 다르게 가구 비치, 노트북 작업 공간, 다리미/다리미판
예약 가능 여부 확인

제니스 오션 프런트 아파트먼트 여행 후기

3.5 out of 5
제니스 오션 프런트 아파트먼트
20 The Esplanade, Surfers Paradise, QLD

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 274개 이용 후기 중 147개" "
평점 8 - 좋아요. 274개 이용 후기 중 98개" "
평점 6 - 괜찮아요. 274개 이용 후기 중 15개" "
평점 4 - 별로예요. 274개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 274개 이용 후기 중 7개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
위치,전망은 굿, 하지만....
위치와 전망은 매우 좋았음. 하지만 전등이 노후되어 너무 어두워서 책을 읽으면 눈이 너무 피곤해 읽을수가 없었음. 수건은 나흘동안 세탁해서 써야했음. 세제나 비누등은 8일숙박하는동안 두번 제공하고 부족하면 사서 쓰라고 했음.
2019년 11월에 8박 숙박함
답변 제공: Cheryl 님, 2019년 11월 26일
Thank you for your feed back :-) Zenith Apartments are self contained apartments not serviced Apartment. We are sorry for the inconvenience this may of coursed We hope you enjoyed your holiday .

10/10 - 훌륭해요

Bariya

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Very good reception service, the receptionist was lovely.
2024년 4월에 3박 숙박함
답변 제공: Zenith Management 님, 2024년 4월 17일
Hi Bariya, thank you so much for your 5-star review! We will share this with the team at Zenith to let them know to keep up the amazing work. Thank YOU for being a great guest! We hope we get the pleasure of welcoming you back to Zenith soon. Best regards, Zenith Management(Would you be kind enough to leave us a Google review?)

10/10 - 훌륭해요

Suzanne

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well maintained and comfortable 3 bedroom apartment with exceptional view. Great location with walking distance to shops and restaurants an advantage.Management were friendly and most helpful. We will definitely stay there again.
2024년 3월에 5박 숙박함
답변 제공: Zenith Management 님, 2024년 4월 10일
Thank you so much for your 5-star review! We will share this with the team at Zenith to let them know to keep up the amazing work. Thank YOU for being a great guest! We hope we get the pleasure of welcoming you back to Zenith! With thanks, Zenith Management

8/10 - 좋아요

Rebecca

2024년 2월에 4박 숙박함
답변 제공: Zenith Management 님, 2024년 3월 22일
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Thank YOU for being a great guest! We hope to see you again soon. With thanks, Zenith Management

8/10 - 좋아요

william

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
View of ocean was amazing. It made our trip
2024년 2월에 4박 숙박함
답변 제공: Zenith Management 님, 2024년 3월 22일
Thank you so much for your great review! We will share this with the team at Zenith to let them know to keep up the amazing work. Thank YOU for being a great guest! We hope we get the pleasure of welcoming you back to Zenith! With thanks, Zenith Management

8/10 - 좋아요

Paul

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 8박 숙박함
답변 제공: Zenith Management 님, 2024년 3월 22일
Dear Paul, many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations! We hope to see you again soon. With thanks, Zenith Management

6/10 - 괜찮아요

Ozcan

가족 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Location is great, opposite beach, cafes, shopping centre...the only thing with this place is it needs and upgrade, very old inside. Pool, spa was good
2024년 1월에 4박 숙박함
답변 제공: Zenith Management 님, 2024년 3월 22일
We really appreciate you taking the time to share your rating with us. We will share this feedback to our team. We look forward to seeing you again soon! With thanks, Zenith Management

10/10 - 훌륭해요

El hadj

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location. The apartment is very clean and provides u great hospitality with breathtaking ocean view. The staffs were very helpful and friendly. I will definitely back again.
2024년 1월에 6박 숙박함
답변 제공: Zenith Management 님, 2024년 3월 22일
Thank you so much for your 5-star review! We will share this with the team at Zenith to let them know to keep up the amazing work. Thank YOU for being a great guest! We hope we get the pleasure of welcoming you back to Zenith! With thanks, Zenith Management

8/10 - 좋아요

Rita

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place for families. In walking distance to beach and local amenities (restaurants, shopping, amusement).
2024년 1월에 5박 숙박함

10/10 - 훌륭해요

DANIEL

2024년 1월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
Amazing views
Great location and view, really friendly check in. Pool was beautiful and clean
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Zenith Management 님, 2023년 11월 21일
Thank you so much for your 10-star review! We will share this with the team at Zenith to let them know to keep up the amazing work. Thank YOU for being a great guest! We hope we get the pleasure of welcoming you back to Zenith soon! With thanks, Zenith Management

8/10 - 좋아요

Jeffrey 님, Bungendore

가족 여행
Fines fines fines. Forget to return the key - $40 fine, lockout $50 fine, don’t take the bins out when you leave - fine! Nice place but using the excuse of ‘self managed’ at about $400 a day to skimp on property services and make more money.
2023년 11월에 5박 숙박함
답변 제공: Zenith Management 님, 2023년 11월 21일
Dear Jeffrey, No need to exaggerate. However, we are sure that makes you a great story teller. Just to clarify - replacement key fee is 25.00 not 40.00. However, if you take care of your belongings - this should never occur. Yes, an after hours lock out fee is 50.00 for our on-call staff who will return to work at all hours to assist guests who have lost a key. And again, not sure where this 400.00 price has come out of (but we don't want or need to know)We highly recommend you choosing at a hotel with a 24 hour reception in future. It might be more better suited for you. Most people do not loose keys nor get locked out, but are highly understandable about an after hours on-call fee due the fact loosing a key comes down to their own negligence. Kind regards, Zenith team.

8/10 - 좋아요

Julianne

2023년 10월에 5박 숙박함
답변 제공: Zenith Management 님, 2023년 11월 7일
Dear Julianne, Thank you so much for your great review! We will share this with the team at Zenith to let them know to keep up the amazing work. Thank you and see you again soon! With thanks, Zenith Management

8/10 - 좋아요

Jennifer

2023년 10월에 4박 숙박함
답변 제공: Zenith Management 님, 2023년 10월 19일
Dear Jennifer, thank you so much for your review! We will share this with the team at Zenith to let them know to keep up the amazing work. Thank YOU for being a lovely guest! We welcome you back anytime. With thanks, Zenith Management

8/10 - 좋아요

Leigh

좋아요: 청결 상태
The room is in need of an update but it was clean and spacious and in an amazing location. Only steps away from beach, shopping and restaurants.
2023년 10월에 5박 숙박함
답변 제공: Zenith Management 님, 2023년 10월 16일
Dear Leigh, we really appreciate you taking the time to share your rating with us. We will share this feedback to our team. We look forward to seeing you again soon! With thanks, Zenith Management

6/10 - 괜찮아요

Roger

This is a great location if you want unobstructed sea views and to be close to many dining options. As one of the older high-rises, the building has been renovated. Our apartment was partially renovated. It had new tile walls in the bathroom / laundry and
2023년 9월에 9박 숙박함
답변 제공: Zenith Management 님, 2023년 10월 4일
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. With thanks, Zenith Management

10/10 - 훌륭해요

Rita

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean Appartment! Close to everything! Friendly staff ! Will definitely recommend! My family and I loved it
2023년 9월에 4박 숙박함
답변 제공: Zenith Management 님, 2023년 10월 4일
Thank you so much for your 5-star review! We will share this with the team at Zenith to let them know to keep up the amazing work. Thank you and we hope to see you again soon! With thanks, Zenith Management

10/10 - 훌륭해요

Sam

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
great location across the road from the beach, apartment has full kitchen, indoor and outdoor pool, spa, sauna, tennis courts and bbq facilities
2023년 8월에 4박 숙박함
답변 제공: Zenith Management 님, 2023년 10월 4일
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. It was a pleasure having you stay with us and we look forward to welcoming you back to Zenith soon! Thank you for being a lovely guest! With thanks, Zenith Management

8/10 - 좋아요

Lyndal

가족 여행
좋아요: 청결 상태
Room needs a little bit of renovating or repair. Others wise really good.
2023년 8월에 5박 숙박함
답변 제공: Zenith Management 님, 2023년 8월 10일
We really appreciate you taking the time to share your rating with us. We will share this feedback to our team. We look forward to seeing you again soon. With thanks, Zenith Management

10/10 - 훌륭해요

Belinda

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great location
2023년 7월에 4박 숙박함
답변 제공: Zenith Management 님, 2023년 8월 4일
Thank you so much for your 5-star review! We will share this with the team at Zenith to let them know to keep up the amazing work. Thank you and see you again soon! With thanks, Zenith Management

8/10 - 좋아요

Anthony 님, KINGS PARK

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and apartment provided a great view. Customer service and welcomeness could be improved
2023년 7월에 6박 숙박함
답변 제공: Zenith Management 님, 2023년 8월 4일
We really appreciate you taking the time to share your rating with us. We will share this feedback to our team. We look forward to seeing you again soon! With thanks, Zenith Management

10/10 - 훌륭해요

Oren

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location location location!! Friendly staff, clean amenities all round top place to stay, only downside was our apartment had the most awkward parking in the whole place especially with a 4wd , but otherwise a great place !!
2023년 7월에 7박 숙박함
답변 제공: Zenith Management 님, 2023년 8월 4일
Dear Oren, many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations! We hope to see you again soon. With thanks, Zenith Management

8/10 - 좋아요

Steven

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Was an awesome property and will definitely stay there again. Only issue was it really needed a good dust everywhere but in particularly under the beds. The blankets needed a decent dust and clean too. The showers needed a good clean and it felt like they were just given a good ‘once over’ but needed more of a proper clean!
2023년 7월에 6박 숙박함
답변 제공: Zenith Management 님, 2023년 8월 4일
We really appreciate you taking the time to share your rating with us. We will share this feedback to our team. We look forward to seeing you again soon! With thanks, Zenith Management

8/10 - 좋아요

Charmaine

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very convenient to get to beach and shops. Indoor pool and spa was clean. Staff were very helpful. The apartment itself was a little dated. But it was quite large and everything was in working order. An outdoor table on balcony would have been good.
2023년 7월에 6박 숙박함
답변 제공: Zenith Management 님, 2023년 8월 4일
We really appreciate you taking the time to share your rating with us. We will share this feedback to our team. We look forward to seeing you again soon! With thanks, Zenith Management

10/10 - 훌륭해요

george

2023년 7월에 6박 숙박함
답변 제공: Zenith Management 님, 2023년 8월 4일
Thank you so much for your 10 out of 10 review! We will share this with the team at Zenith to let them know to keep up the amazing work. Thank you and see you again soon! With thanks, Zenith Management

10/10 - 훌륭해요

Tania

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic location, walking distance to mall, beach and plenty of activities Lovely older stlye building with beautiful views. Will be back, thank you
2023년 7월에 2박 숙박함
답변 제공: Zenith Management 님, 2023년 8월 4일
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We look forward to seeing you again soon! With thanks, Zenith Management

10/10 - 훌륭해요

Sumona

2023년 6월에 3박 숙박함
답변 제공: Zenith Management 님, 2023년 8월 4일
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. We hope to see you again soon. With thanks, Zenith Management

6/10 - 괜찮아요

Rachel

2023년 4월에 7박 숙박함
답변 제공: Zenith Management 님, 2023년 6월 8일
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 - 훌륭해요

gerard

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Views were stunning and apartment was excellent for our family of four.
2023년 4월에 7박 숙박함
답변 제공: Zenith Management 님, 2023년 4월 26일
Thank you kindly for sharing your experience with us. We hope to see you again soon :)

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location, great views, easy access to everything, clean, modern
2023년 4월에 7박 숙박함
답변 제공: Zenith Management 님, 2023년 4월 26일
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 - 훌륭해요

Thomas Christopher

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
It was right across from the beach and on the Esplanade.
2023년 2월에 10박 숙박함
답변 제공: Zenith Management 님, 2023년 4월 26일
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. We hope to see you again soon.

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 숙박 시설 상태 및 시설
Our recent stay at THE ZENITH was one of the very best holidays we have ever had. We stayed in a 2BDR DELUXE which was absolutely beautiful with modern furnishings & a wonderful view. Location is perfect… so close to the beach & shops as well as the Night Markets. The Management were brilliant & made us feel very welcome throughout our stay. Thanks for a memorable holiday & we can’t wait to return again!
2023년 2월에 6박 숙박함
답변 제공: Zenith Management 님, 2023년 4월 26일
Thank you so much for your 5-star review! We will share this with the team at Zenith to let them know to keep up the amazing work.Thank you and see you again soon!

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view was great
2023년 2월에 7박 숙박함
답변 제공: Zenith Management 님, 2023년 4월 26일
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We look forward to seeing you again soon!

10/10 - 훌륭해요

Adam

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property , the apartment and the managers were all absolutely fantastic!!!
2023년 1월에 6박 숙박함
답변 제공: Zenith Management 님, 2023년 4월 26일
Thanks so much for sharing your experience with us. We hope to see you again soon!

10/10 - 훌륭해요

Andrew

2023년 2월에 3박 숙박함
답변 제공: Zenith Management 님, 2023년 4월 26일
Hi Andrew, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations! We hope to see you again soon.

10/10 - 훌륭해요

Kayla

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely place to stay we will be back - Resort Managers were so friendly
2023년 1월에 5박 숙박함
답변 제공: Zenith Management 님, 2023년 4월 26일
We really appreciate you taking the time to share your rating with us. We will share this feedback to our team. We look forward to seeing you again soon!

10/10 - 훌륭해요

Jodi

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
답변 제공: Zenith Management 님, 2023년 6월 8일
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

8/10 - 좋아요

Nasrin

2022년 12월에 3박 숙박함
답변 제공: Zenith Management 님, 2023년 6월 8일
We really appreciate you taking the time to share your rating with us. We will share this feedback to our team. We look forward to seeing you again soon!

10/10 - 훌륭해요

Sandy

2022년 11월에 3박 숙박함
답변 제공: Zenith Management 님, 2023년 6월 8일
Thanks so much for sharing your experience with us. We hope to see you again soon!

8/10 - 좋아요

Matthew

단체 여행
좋아요: 청결 상태
My only complaint is that we had 4 people for 5 nights and 1 towel each. 2 each to allow for washing or a swapping service would be good. Otherwise staff were great, facilities were good and enjoyed our stay.
2022년 10월에 5박 숙박함
답변 제공: Zenith Management 님, 2023년 6월 8일
We really appreciate you taking the time to share your rating with us. We will share this feedback to our team. We look forward to seeing you again soon

10/10 - 훌륭해요

Rodney

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and well equipped apartment with amazing views… staff were beyond helpful and made our stay one to remember!! Everything this was just a short walk from the apartment, Will definitely be staying again
2022년 10월에 6박 숙박함
답변 제공: Zenith Management 님, 2023년 6월 8일
Hi Rodney, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations! We hope to see you again soon.

8/10 - 좋아요

Bin

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Great location and great view. However it takes very long to wait for the lift as only one lift is working, the other one is under maintenance.
2022년 9월에 4박 숙박함
답변 제공: Zenith Management 님, 2023년 6월 8일
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 - 훌륭해요

Leeann

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic 10 days.Close to shops, restaurants.Definitely will stay again
2022년 9월에 10박 숙박함
답변 제공: Zenith Management 님, 2022년 10월 1일
Hi Leeann, thank you kindly for taking your time to write a review. We are so pleased to hear you enjoyed your holiday accommodation. Thanks for choosing Zenith and we hope to see you again in the near future :) Kind regards, Zenith Management

2/10 - 너무 별로예요

Holly

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
The view was beautiful. Apartments were not clean and there was mould in our bathroom. The manager was extremely rude and verbally attacked me, accusing me of something I didn’t do, told us they had evidence and when asked to show us it Kevin couldn’t because the evidence didn’t exist. Kevin the manager ruined our holiday. I would never stay here again after the terrible treatment I received.
2022년 9월에 3박 숙박함

4/10 - 별로예요

Darren

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The property manager was extremely rude to our daughter, berating her for parking in a spare space that was actually allocated to her by a staff member from Zenith Apartments. Our daughter called ahead of our stay to enquire about parking and was allocated a spot that wasn’t being used by a current guest. The next day, upon our return from a day out (at about 5pm), she had to contact the after hours number to advise that her allocated spot had another vehicle parked in it. The property manager, who had to return from walking his dog, was extremely rude to her questioning why she thought she could park there in the first place and then questioned if she had paid for the spot (she was never asked to) making her feel extremely uncomfortable. She also witnessed him berating another family when their toddler accidentally ran into the glass sliding doors (face first) - he showed absolutely no concern for the child’s welfare, he was only concerned with the cost of servicing the doors. Even though the parents were extremely apologetic, he dismissed their apology and stated it was due to their child being uncontrolled. The internet was basically non-existent until the last day when we had to make sure our apartment was available for technicians to install a new wireless router - we had less than 24 hours notice that this would be occurring. Only 1 lift was available for most of our stay - not ideal when all of the apartments were at capacity.
2022년 8월에 5박 숙박함

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The location and views were fabulous.
2022년 8월에 10박 숙박함
답변 제공: Zenith Management 님, 2022년 8월 24일
Hi David, thank you kindly for taking your time to write a review. We are so pleased to hear you enjoyed your holiday accommodation! We welcome you back to Zenith anytime. Take care and kindest regards, Zenith Management

8/10 - 좋아요

Leanne

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay at Zenith. The location is second to none, the staff are friendly and truly take pride in the complex, and the amenities are terrific. We came during an unusual winter cold-snap and found our apartment cold and drafty on a couple of days, so ran the heater quite a bit and rugged up. But being unusual weather it’s to be expected. We’ll definitely stay here again and absolutely recommend Zenith Apartments.
2022년 6월에 7박 숙박함
답변 제공: Zenith Management 님, 2022년 7월 19일
Hi all! We are so happy to hear you enjoyed your stay here at Zenith! It was such a pleasure having such beautiful happy guests! We welcome you all back anytime :) Thank you for taking your time to write this review. Kind regards, Zenith Management

10/10 - 훌륭해요

george

2022년 6월에 3박 숙박함
답변 제공: Zenith Management 님, 2022년 6월 30일
Hi George! Thanks so much for taking your time to write us a review! We are so pleased to hear you enjoyed your accommodation at Zenith! We look forward to seeing you again soon, you're welcome back anytime! Kindest regards, Zenith Management

10/10 - 훌륭해요

Diane

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Karen was very friendly and helpful, great location very clean and cosy. I would definitely stay again
2022년 6월에 3박 숙박함
답변 제공: Zenith Management 님, 2022년 6월 23일
Hi Diane, thank you kindly for taking your time to write a review. It was a pleasure having you all stay at Zenith. We welcome you back anytime! Kindest regards, Zenith Management