해변에 위치, 백사장, 일광욕 의자, 비치 파라솔
예약 가능 여부 확인

인피니트 베이 스파 앤 비치 리조트 여행 후기

3.5 out of 5
인피니트 베이 스파 앤 비치 리조트
West Bay Road, Roatan, Bay Islands

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 576개" "
평점 8 - 좋아요. 1003개 이용 후기 중 257개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 85개" "
평점 4 - 별로예요. 1003개 이용 후기 중 40개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 45개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

shaquan

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our first night, I had a mishap with my room and was displeased. Danery and her manager exemplified a superb level of professionalism, respect, and promptness to make things right. I also received my scuba certification at the dive shop, another amazing group of people. Our upgraded room was gorgeous, 3 terraces, huge kitchen..Location was perfection...I will ONLY stay at Infinity Bay when I visit Honduras! Love,Love, Loved!! Thanks Infinity Bay!
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 4월 23일
Dear Shaquan,Thank you for staying at Infinity Bay Resort! I brings great joy to out hearts to hear that you stay with us was exceptional, and we thank you for such kind words of praise for Danery and our staff, we cannot agree more, they are the best team! We look forward to seeing you all again soon.

10/10 - 훌륭해요

Maria

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo el personal desde el aeropuerto te recoge busito hasta personal de limpieza súper amables muy buena atención súper limpio y definitivamente volvería a este hotel solo le falta más actividades nocturnas
2024년 4월에 3박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 4월 23일
Querida Maria,Gracias por hospedarte con nosotros en Infinity Bay Resort! Nos alegra enormemente saber que tu estadía fue de tu completo agrado y apreciamos mucho tus comentarios y retroalimentacion.Esperamos poder contar con tu presencia nuevamente en un futuro cercano.

10/10 - 훌륭해요

Alejandra Lizzeth

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extremely relaxing. They could do a better job at up keeping the rooms. However it was an enjoyable relaxing time.
2024년 4월에 6박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 4월 22일
Dear Alejandra,Thank you for stayin at Infinity Bay Resort! We are delighted to see you a pleassant time during your stay with us and thank you for your feedback. We hope we can provide an even better experience on your next visit.

6/10 - 괜찮아요

Rossella

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Under repair. Way too many people in the pool/ beach area. Not very well kept. Not worth the price at all.
2024년 4월에 2박 숙박함
답변 제공: Infinity bay 님, 2024년 4월 17일
Dear Rossella,Thank you for staying with us at Infinity Bay Resort! We are saddenned to see your stay did not live up to your expectations, and thank you very much for taking the time to leave us your feedback, it is greatly appreciated to help us improve.

10/10 - 훌륭해요

Kristi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was great. Pool view with a full kitchen.
2024년 4월에 7박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 4월 15일
Dear Kristi,Thank you for staying with us at Infinity Bay Resort! We are glad to hear you had an enjoyable stay, and thank you for taking the time to leave us a review. Looking forward to hosting you as our guest again soon!

8/10 - 좋아요

Shirlet

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the beachside restaurant and entertainment. Amazing staff. Javier and Anthony was excellent waiter. More staff needs to be like them.
2024년 4월에 4박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 4월 15일
Dear Shirlet,Thank you for staying at Infinity Bay Resort! It delights us to see you had a great time during your stay with us, and thank you for such kind words towards our staff, they are much appreciated.

6/10 - 괜찮아요

Dr. Bruce

단체 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Funiture in rooms looked old and in need of replacement. Verticle blinds falling apart. Had multiple power outages and water went out at least once. Diving facilities were good. Walls in room were dirty. Disappointed overall.
2024년 4월에 7박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 4월 10일
Dear Bruce,Thank you for staying at Infinity Bay Resort! We want to thank you for taking the time to leave us your feedback, this helps us improve our overall service. We will take a close look to all of your concerns and solve them. We regret to see that your stay was dissapointing overall, and hope to change that experience in the near future.

10/10 - 훌륭해요

Luis

좋아요: 청결 상태
2024년 4월에 2박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 4월 9일
Dear Luis,Thank you for staying at Infinity Bay Resort! We appreciate your feedback, and look forward to seeing you again soon.

8/10 - 좋아요

marco

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful beach front. The food didn’t like. I don’t suggest getting the all inclusive package.
2024년 4월에 5박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 4월 8일
Dear Marco,Thank you for staying with us at Infinity Bay Resort! We appreciate your feedback, as it helps us improve our service and overall experience.

8/10 - 좋아요

peter

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
rooms were great, dive center is amazing. front desk staff is not good or helpful, misrepresented he all-inclusive upgrade, the beach restaurant is not included in all inclusive, still waiting on a refund
2024년 3월에 7박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 4월 8일
Dear Peter,Thank you for staying with us at Infinity Bay Resort! We regret to see your experience was not the best and your expectations were not met. Thank you for your feedback, we will follow up on your case to provide a solution as soon as posible.

10/10 - 훌륭해요

Rob

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Arrived Easter Friday and it was crazy busy but super fun and the staff was hustling and doing a great job to service everyone. Didn’t notice any of the cruise ship people at all. Sometimes tough to get a chair at the beach but within an hour we would have no issues. Food was great and easy walk down the beach to other restaurants. Overall 9/10. Great spot and we will be back.
2024년 3월에 7박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 4월 6일
Dear Rob,Thank you for staying with us at Infinity Bay Resort! It is our great pleasure to see you had an excellent stay with us and that youe able to enjoy your time in Roatán. Thank you for your kind words of praise for our staff and overall experience at our resort. Looking forward to hosting you as our guest again soon.

10/10 - 훌륭해요

Katie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is our 2nd time staying at Infinity Bay both times were wonderful. The rooms are very clean and updated. The staff is pleasant and helpful. This is the best location on the beach in west bay. The pool is amazing the beach is very well maintained. Look no further you wont be disappointed in your stay.
2024년 3월에 7박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 4월 1일
Dear Katie,Thank you for your contnued preference towards Infinity Bay Resort! It is our great pleasure to host you as our guest and very much look forward for your next stay. We are delighted you've had two wonderfull stays with us so far, and thank you for taking the time to leave us with such kind word of praise for our staff and facilities. We very much appreciate your feedback.

8/10 - 좋아요

Chad

2024년 3월에 7박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 4월 22일
Dear Chad,Thank you for staying at Infinity Bay Resort! We appreciate your feedback for us and hope hope to see you gain soon in the near future.

10/10 - 훌륭해요

Yadira

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay in this hotel was excellent, the staff was very friendly and overall we have a great stay.
2024년 3월에 3박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 4월 1일
Dear Yadira,Thank you for choosing to stay with us at Infinity Bay Resort! We appreciate your preference and thank you for leaving us a review. Your feedback is much appreciated.

10/10 - 훌륭해요

Leonel

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I wasn’t aware of the renovations being done on the property and it made my building look in disarray compared to other buildings. There were a few things in my suite that were broken, like the coffee table in the living room area and high chairs by the kitchen counter top. But the staff were on top of it and quickly responded and resolved most of these issues. I appreciated the staff friendliest and quick response time. I loved our suite and my party enjoyed the atmosphere and hospitality of the hotel. I would recommend once the renovations are complete
2024년 3월에 3박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 4월 1일
Dear Leonel,Thank you for staying with us at Infinity Bay Resort! Your opinion and feedback is very valuable to us, thank you for taking the time to leave us a review with your kind words of praise for our staff and atmosphere.We look forward to hosting you as our guest again soon.

8/10 - 좋아요

Luke

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Nice property even while under construction. Rooms were nice, clean and spacious. Staff service was hit and miss throughout our trip.
2024년 3월에 7박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 4월 1일
Dear Luke,Thank you for staying at Infinity Bay Resort! we appreciate your feedback and are glad to see you had an enjoyable stay with us.

8/10 - 좋아요

Carolyn

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The best part about Infinity Bay is the location on the reef. If you are coming to snorkel or dive, the location is excellent. We snorkeled several times a day and once at night with an underwater flashlight. The amount of fish-life, coral, sponges, and other sea life was as good as any place we snorkeled or dove in Roatan. The downside is that so much of the property is currently under construction. (March 2024). We had to walk to the front entrance every time we went to the lobby. The breakfast room was clearly a temporary fix while the real dining gets a facelift. The on-beach dining had terribly slow service. The food was good enough and comparable to many of the other places to eat on the beach in West Bay. The new pool is still under construction and we were constantly walking under scaffolding on the ends of other buildings. The whole hotel will have a better vibe when all this construction is completed. The staff was all very nice and helpful. Our rooms were kept clean and the grounds were mostly picked up. I found sharp bottle caps in the sand several times. Overall I would recommend Infinity Bay, but would wait until construction is complete before ever returning myself. The situation around getting shuttles to the airport was a bit confusing and shifty. We were not able to use the free shuttle at any point. But we paid for an Infinity van and driver to take us to the airport-not free. I think your flights and stars have to align to get the free shuttle.
2024년 3월에 7박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 3월 29일
Dear Carolyn,Thank you for staying with us at Infinity Bay Resort! WE very much appreciate your kind words of praise towards our staff and ammenities. Your feedback is of grea importance tu us, as it help us grow and improve. We appreciate your patience during our construction period, and look forward to hosting you as our guest again soon

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay
2024년 3월에 4박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 3월 27일
Estimado Carlos,Gracias por hospedarte con nosotros en Infinity Bay Resort. Es para nosotros un gran placer saber que su estadía fue placentera y agradecemos sus comentarios.

10/10 - 훌륭해요

Kurt

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place to stay and everything is within walking distance in West Bay
2024년 3월에 7박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 3월 26일
Dear Kurt,Thank you for staying with us at Infinity Bay Resort! We are glad your stay was a memorable one, and thank you for your feedback.We hope to see you again soon!

10/10 - 훌륭해요

Judith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Me encanto súper espaciosa y comoda
2024년 3월에 2박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 3월 26일
Querida Judith,Gracias por hospedarte en Infinity Bay Resort! Nos deleita saber que tu estadía fue placentera y de tu completo agrado. Gracias por dejarnos tus comentarios. Esperamos poder verte nuevamente proto!

10/10 - 훌륭해요

Candee Renee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is one of the best places to stay in Roatan! You can swim out 60-70 yards from the beautiful beach to the 2nd largest reef in the world! Amazing snorkeling! Each room comes with a full kitchen so you can fix your own meals! Eldon’s is the giant grocery store near the airport so you can stock up. Many restaurants nearby as well
2024년 3월에 7박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 3월 26일
Dear Candee,Thank you for choosing Infinity Bay Resort! We very much appreciate your kind words towards our resort. We are glad your enjoyed your stay in our accommodations and our ammenities. Looking forward to hosting you as our guest again soon.

8/10 - 좋아요

DELIA L 님, Raceland

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best
2024년 3월에 6박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 3월 26일
Dear Delia,Thank you for staying at Infinity Bay Resort! We are elighted to see you had an excellent time during your stay with us and thank you for your feedback, we greatly appreciate it.

10/10 - 훌륭해요

Edward 님, Ft. Simpson

2024년 3월에 2박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 4월 12일
Dear Edward,Thank you for staying with us at Infinity Bay Resort! We appreciate you taking the time to leave us a review, and hope to host you as our guest some time soon!

8/10 - 좋아요

Jorge A

가족 여행
Me hubiera gusta Que hayan actividades como volibol de playa.
2024년 3월에 4박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 3월 19일
Estimado Jorge,Gracias por hospedarte con nosotros en Infinity Bay Resort! Apreciamos tus comentarios y agradecemos que nos dejaras tus retroalimentacion.

10/10 - 훌륭해요

Doris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place definitely recommend.
2024년 3월에 2박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 3월 18일
Dear Doris,Thank you for staying with us at Infinity Bay Resort! We are delighted to see you enjoyed your stay with us, and thank you for taking the time to leave us a review, we very much appreciate it.Looking forward to hosting you as our guest again soon!

10/10 - 훌륭해요

Belinda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like everything specially the people at the bar Juanito and Maira thank you infinity the best place in Roatan I love it
2024년 3월에 7박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 3월 18일
Dear Belinda,Thank you for staying at Infinity Bay Resort! It pleases us to see you had a great time during your stay with us, and we thsnk you for taking th time to leave us such a kind worded review. We look forward to seeing you again soon!

8/10 - 좋아요

russ

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and attentive to issues that come up - like with our air conditioner. Airport shuttle was disappointing and infrequent. We had to pay for our own taxi to and from. When we arrived, we would have waited for 1 hour for the next shuttle. Infinity Bay staff helped us get a different taxi. It was the van from Infinity Bay and we had to pay $70 to get to the hotel (in their van!!).
2024년 3월에 7박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 3월 17일
Dear Russ,Thank you for staying at Infinity Bay Resort! We are glad to see you had a great stay and want to thank you for taking the time to leave us a review, we greatly appreciate it.

10/10 - 훌륭해요

Niki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it all
2024년 3월에 3박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 3월 13일
Dear Niki,Thank you for staying with us at Infinity Bay! We are delighted to see you loved your stay with us and want to thank you for taking the time to leave us your feedback. Looking forward to hosting you as our guest again soon in the near future.

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome property. Great service!
2024년 2월에 7박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 3월 7일
Dear John,Thank you for staying at Infinity Bay Resort! We are delighted to see you had a great time during your stay with us. Thank you for leaving us a review and for your kind words of praise towards our staff and premises.Looking forward to seeing you again soon!

8/10 - 좋아요

Amy

단체 여행
좋아요: 편의 시설/서비스
We had no hot water for the first 5 days. Called for maintenance but they never showed up, or if they did they did not correct the problem. Finally my husband was fed up and figured out how to fix it himself. Very disappointed.
2024년 2월에 7박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 2월 28일
Dear Amy,Thank you for staying with us at Infinity Bay Resort! We are saddened to see yo had issue during your stay, and very much appreciate your feedback, which will help us take all the corrective actions to prevent this issues to repeat themselfs.

10/10 - 훌륭해요

Rick Edward

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place. Large rooms, Great views and pi area very nice. Was great to bw able to walk up an down the beach. Very good snorkeling and diving areas right off the property.
2024년 2월에 7박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 2월 26일
Dear Edward,Thank you for staying at Infinity Bay Resort! We are delighted to see you had a great time during your stay with us, and very much appreciate you taking the time to leave us a review; your feedback really hels us. Looking forward to hosting you as our guest again soon.

10/10 - 훌륭해요

Lori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved the property and the accommodations. The location is fabulous, with the best snorkeling right at our beach! It was close to everything. We will definitely be back!
2024년 2월에 4박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 2월 23일
Dear Lori,Thank you for staying with us at Infinity Bay! We are delighted to see you had a great time and enjoyed your stay with us. We thank you for your kind words of praise towards our facilities and ammenities. Looking forward to seeing you again soon!

10/10 - 훌륭해요

luis 님, Richmond Hills

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place stay.
2023년 12월에 3박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 2월 22일
Dear Luis,Thank you for staying at Infinity Bay Resort! we are delighted to see you had a great time during your stay and very much appreciate you taking the time to leave us your review.

8/10 - 좋아요

Samuel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Once they get the construction completed, it'll be much better. Pool is beautiful, the sea Bay is awesome, great snorkeling and kayaking.
2024년 2월에 3박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 2월 14일
Dear Samuel,Thank you for staying at Infinity Bay! We very much appreciate your review and look forward to seeing you again soon once our new features are open.

4/10 - 별로예요

Gabriel 님, Voorhees

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I truly don’t know how this place was ever considered 5 stars. To begin, they assured us construction would be completed in December, we stayed in February, construction was still underway, loudly everyday from 7am - 5pm. Upon arrival, our key cards to our room didn’t work, so they told us to standby for the maintenance man, who took 4 hours to show up. We had to call maintenance 3 more times throughout the trip for the door, as well as additional times for the water not turning on, there being no hot water, and the WIFI not working. The rooms didn’t have basic essentials like soap or shampoo. The furniture and rooms are extremely outdated, and the pricing of food and drinks were pretty outrageous. The staff all were extremely aggressive about receiving their tips in cash, instead of putting it on our cards.
2024년 2월에 5박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 2월 14일
Dear Gabriel,Thank you for staying at Infinity Bay! We regret to see your stay was not up your expectations and will follow up on the issues you mention during your stay. We thank you for taking the time to leave us a review.

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So laid back and we met such nice people.
2024년 2월에 7박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 2월 12일
Dear Jennifer,Thank you for staying at Infnity Bay Resort! We are delighted to see you had an excellent time during your stay at the resort and thank you for taking the time to leave us a review. Looking forward to hosting you again soon.Warm regards,

8/10 - 좋아요

Mark 님, Angola

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place but they had construction going on! But it’s a great place
2024년 2월에 5박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 2월 6일
Dear Mark,Thank you for staying at Infinity Bay Resort! We are delighted to see you enjoyed your stay with us, and thank you for leaving us a review.

10/10 - 훌륭해요

Marc 님, Freehold

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were big/spacious and with a fully operational kitchen. Recommend a stop at the grocery store to cut back on food costs.
2024년 1월에 6박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 1월 30일
Dear Marc,Thank you for staying at Infinity Bay! Your feedback is much appreciated! We are delighted to see you had a great time during your holiday with us, and hope to see you again soon.

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Its a great place to stay but the furniture and kitchen amentites could use udating.
2024년 1월에 4박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 1월 29일
Dear Patrick,Thank you for staying at Infinity Bay! We appreciate you taking the time to provide us with your feedback, which is most valuable to us.

10/10 - 훌륭해요

Edwin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great atmosphere.
2023년 12월에 2박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 1월 29일
Dear Edwin,Thank you for staying at Infinity Bay! We are delighted to see you had great time during your stay, and thank you for leaving us your feedback, which is most appreciated.

6/10 - 괜찮아요

Joseph 님, Cerritos

2024년 1월에 8박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 1월 29일
Dear Joseph,Thank you for staying at Infinity Bay! We appreciate your review, this helps us improve our service.

10/10 - 훌륭해요

Shelley 님, Azle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place my family always stays here when we are in Roatán.
2024년 1월에 5박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 1월 29일
Dear Shelley,Thank you for your continued preference towards Infinity Bay! it is our great pleasure to host you and your famility everytime! We look forward to seeing you all soon again.

4/10 - 별로예요

Tristan Roger

별로예요: 청결 상태
2024년 1월에 7박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 1월 17일
Dear Tristan,Thank you for staying at Infiniy Bay! Your feed back is much appreciated

2/10 - 너무 별로예요

Joff

2024년 1월에 7박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 1월 17일
Dear Joff,Thank you for staying at Infinity Bay! You feedback is mucha appreciated.

6/10 - 괜찮아요

robin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Resort is under construction so our garden view room was TERRIBLE. It overlooked the construction site and road and the workers congregated to smoke directly under our room. I went back to the front desk and ask if anything else was available and was told I could upgrade for $1,000. We did because the original room was so bad. Our new room had a great view but unfortunately only one shower worked for half our stay. On a positive note, everyone who worked at the bars, restaurants and beach, were kind and hardworking. I wouldn’t go back unless the construction is finished.
2024년 1월에 4박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 1월 17일
Dear Robin,Thank you for staying at Infnity Bay! We regret to see your experience was not up to your expectations, and very much appreciate your feedback. We thank you for your kind words of praise towards our staff.

6/10 - 괜찮아요

jessica

2024년 1월에 2박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 1월 16일
Dear Jessica,Thank you for staying at infinity Bay! We appreciate you taking the time to leave us your feedback, it helps us improve our service.

6/10 - 괜찮아요

juan

좋아요: 직원 및 서비스
2024년 1월에 5박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 1월 29일
Dear Juan,Thank you for staying at Infinity Bay! We appreciate your rating, this helps us improve our service.

10/10 - 훌륭해요

Sabra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pretty property and beach.
2024년 1월에 4박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 1월 16일
Dear Sabra,Thank you for staying at Infinity Bay! We are glad to see your stay was great, and look forward to hosting you as our guest again soon. Thank you for leaving us your rating.

8/10 - 좋아요

Sara

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room we stayed at was amazing, great size, all amenities included. The hotel cleanliness was very good, our apartment was near the pool, nevertheless the noise didn’t get into our room. Good breakfast at the hotel. I do think that the service could improve. My cousin ordered for some chismol/pico de gallo and they charged it. Hotel also messed up my cousin’s reservation and changed him from his room in the middle of his stay. Sometimes it would take some time for waiters to wait on you.
2023년 12월에 4박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 1월 13일
Dear Sara,Thank you for staying at Infinity Bay! We are delighted to see you had a great during your stay with us, and thank you for taking he time to provide us with your feedback, it is much appreciated

8/10 - 좋아요

José Guillermo

2024년 1월에 2박 숙박함
답변 제공: Infinity Bay Spa & Beach Resort 님, 2024년 1월 29일
Dear Jose,Thank you for staying at Infinity Bay! We appreciate your rating!