아침 식사, 점심 식사, 저녁 식사 제공, 동유럽 요리
예약 가능 여부 확인

그랜드 호텔 바쿠 센트럴 파크 여행 후기

4 out of 5
그랜드 호텔 바쿠 센트럴 파크
Zergerpalan 66/67, Baku

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 41개 이용 후기 중 14개" "
평점 8 - 좋아요. 41개 이용 후기 중 13개" "
평점 6 - 괜찮아요. 41개 이용 후기 중 9개" "
평점 4 - 별로예요. 41개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 41개 이용 후기 중 4개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Özgür

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
İm. großen und ganzen ein guter aufenthalt
2023년 2월에 5박 숙박함
답변 제공: GULSHEN 님, 2023년 2월 14일
We appreciate your feedback! We will be glad to see you again at the GRAND HOTEL! Have a nice day! Best regards Ms.Gulshen

8/10 - 좋아요

muhammed

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Value for Money
Evefything was good except the breakfast spread and house keeping service ( twice they missed to keep the fresh towels after the room cleaning)
2022년 10월에 4박 숙박함
답변 제공: Ahmad Ahmadov 님, 2022년 10월 25일
Dear Muhammed,Thank you very much for your stayingWe promise you we will solve all the issues in our hotelThank you very much for the information!Ahmad Ahmadov Best Regards

6/10 - 괜찮아요

Fiona

좋아요: 청결 상태, 직원 및 서비스
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Alvaro E

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
First time in Bake
It was my first time in Baku and it was very cozy and confortable. The crew so kind and with a big smile and the location is favorable. Totally recommended I hope to come back.
2022년 3월에 3박 숙박함
답변 제공: Fronf office 님, 2022년 3월 24일
Thank you for Choose our hotel Dear Alvaro E

10/10 - 훌륭해요

Yulia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 7박 숙박함

2/10 - 너무 별로예요

Ahmed

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
الاقامه في الفندق ليست مريحة
2019년 10월에 1박 숙박함
답변 제공: Grand Hotel 님, 2019년 10월 8일
Thank you.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
Tofiq Rezeptionist is best he is evertime helpful. But Hotel has good place you can walk anywhere and takes not so long!
2019년 9월에 5박 숙박함
답변 제공: Grand Hotel 님, 2019년 9월 19일
Thank you. Be our guest again. Yours,

10/10 - 훌륭해요

lina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 5박 숙박함
답변 제공: Grand Hotel 님, 2019년 8월 29일
Thank you!!! We appreciate highly score!

8/10 - 좋아요

CREDIT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 2박 숙박함
답변 제공: Grand Hotel 님, 2019년 8월 5일
Thank you for highly score

8/10 - 좋아요

Morten

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Fint hotel i gåafstand til det meste
Et hyggeligt hotel, med meget fin service hele vejen igennem. Værelset var i okay stand. Sengen var dejlig behagelig men dynen var kun 3/4 størrelse hvilket er svært når der er to personer til at deles om den. Badeværelset var dog ikke i alt for god stand og her kan en renovering anbefales.
2019년 6월에 2박 숙박함
답변 제공: Grand Hotel 님, 2019년 7월 3일
Thank you for review. We happy you been with us.

8/10 - 좋아요

Luka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 1박 숙박함
답변 제공: Grand Hotel 님, 2019년 6월 6일
Thank you very much for highly score

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
facility in the hotel are bit old, but still work.
2019년 5월에 3박 숙박함
답변 제공: Grand Hotel 님, 2019년 6월 4일
Thank you very much for review. We try to keep facilities in good work conditions. Best regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 4박 숙박함
답변 제공: Grand Hotel 님, 2019년 6월 3일
Thank you very much for highly score. We hope you will visit Grand Hotel much more times.

10/10 - 훌륭해요

Sergey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Просторный номер
Отличный отель. Невероятно просторные номера, шикарный вид из окна. В номере все необходимое, очень удобные кровати. Есть так же диванчик, кресла и стол. Ванна так же просторная. Есть места для парковки. Завтрак немного скудный, но свежеприготовленный омлет исправил положение. Район неплохой, минут 10 до старого города.
2019년 3월에 1박 숙박함
답변 제공: Grand Hotel 님, 2019년 4월 29일
Мы благодарим вас за отзыв и добрые слова. Надеемся видеть вас вновь. С уважением,

10/10 - 훌륭해요

Abbas 님, Seattle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, big rooms, good variety breakfast. But the best about this hotel is the great service of the stuff. Especially Finral, Aytan, Narmin, and Batula.
2018년 8월에 1박 숙박함
답변 제공: Mahmmad Mammadov General Manager 님, 2018년 9월 5일
Dear Mr. Abbas Thank you very much for review and positive comments aboit our colleagues. Highly apreciate for your stay in Grand Hotel Baku. Hope to see you soon and again in our city of course in the hotel is well. Best Regards general Manager Mahammad

2/10 - 너무 별로예요

Akram

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
المكان اصبح قديم جدا ولم يجدد فيه شي الغرف حارررره والمكيف مايسوي شي
2018년 7월에 1박 숙박함
답변 제공: Mahammad Mammadov 님, 2018년 8월 16일
Dear Akram Thank you very much for taking the time to review our property. Thank you very much for your stay in Grand Hotel Baku. We are sorry to hear that some part of hotel wasnt up to your expectation. As you saw hotel design classic so it gives also old view to hotel. We are planing do moren touches to design soon. Which completly will change hotel. Hope to see you soon again in Grand Hotel Baku. Best Regards General Manager Mahammad

8/10 - 좋아요

Nasser

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good hotel in city center
2018년 6월에 2박 숙박함
답변 제공: Mahmmad Mammadov General Manager 님, 2018년 7월 4일
Dear Nasser Thank you very much for taking the time to review our property. Highly appreciate for positive review about our Grand Hotel Baku. I do appology for the experience you got with streets walking. Thank you very much staying in Grand Hotel Baku. It was pleasure to serve you. Hope to see you again in Grand Hotel Baku. Best Regards General Manager Mahammad

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
2018년 5월에 3박 숙박함
답변 제공: Mahammad Mammadov 님, 2018년 5월 29일
Dear Guest Thank you very much staying with us. We feel sorry that your stay wasnt up to yoour expectation. ! Best Regards Mahammad Mammadov General Manager

6/10 - 괜찮아요

James 님, UK

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Austere Hotel, 10 minutes walk from old city
Perhaps arriving late (after 10pm and leaving early 3am on a short Grand Prix break smdid not allow me to experience the hotel at its best. The breakfast was average and the decor “Soviet” and there was lots of building work going on in the surrounding area. The safe did not work and I did not have time to address this. There was little charm, but it was clean, functional and reasonably priced.
2018년 4월에 2박 숙박함
답변 제공: Mahammad Mammmadov 님, 2018년 5월 29일
Dear James Thank you very much staying in Grand Hotel Baku. Our FB team changed buffet and decor. Hope to see you soon again in Grand Hotel Baku. Best Regards Mahammad Mammmadov General Manager

8/10 - 좋아요

David 님, Perth, West Australia

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel centrally located
Enjoyed Baku. Interesting mix of old style Soviet era with newer oil funded buildings and parks. Looks like most people in Baku live in apartment blocks.
2018년 2월에 6박 숙박함
답변 제공: Mahmmad Mammadov General Manager 님, 2018년 3월 3일
Dear David Highly appreciate for your positive comments about our colleagues. We are happy that you have enjoyed from your visit to Baku and service experience . We are looking forward to Welcome you again in Land of Fire and Grand Hotel Baku soon. ! Best Regards Mahammad

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel, about 10 minutes walk to the old town
Arrived at 10:30 am, was able to check-in. Two bottles of water were offered everyday, even if I still have some in the room - nice gesture. One day, my wake-up call was late, I heard the phone call when I already left the room for breakfast, received the call when I returned to my room. Mistake was made, good thing that it was not ignored. Wake-up call on the next day was on time. Always have fruits at breakfast and a working toaster. Service at the front desk is excellent.
2017년 9월에 3박 숙박함

4/10 - 별로예요

Алексей 님, Тюмень

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Впечатления больше отрицательные
Отношение к постояльцам безразличное. В номере было всего одно банное полотенце, хотя регистрировались вдвоем. Второе так и не принесли, хотя просил 2 раза. При выписке попытались взять плату, хотя отель был оплачен. Листок с распечаткой брони забрали при заселении. Только подтверждение бронирования с оплатой, показанное на телефоне повлияло на прекращение требований оплаты.
2017년 8월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel lockation near the center
Old furnatcher Bad A/C Entery of hotel not comfortable
2017년 7월에 6박 숙박함

2/10 - 너무 별로예요

Arshad

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awful hotel. Made for a very uncomfortable stay
Atrocious hotel. Made for a very uncomfortable stay We weren’t expecting either a 5 star service or facilities in a budget hotel, however the levels of service and comfort were still disappointing. The photos of the hotel on this site are deceptive. The entrance is awkward and blocked by cars – making it very difficult to navigate our babies pushchair through. There are several awkward steps instead of a lift to reach reception. No one from the hotel is there to help with luggage until you reach the reception desk. While the hotel was clean, it didn’t look as appealing as the photos. The dining area had a really low rent feel and when bread or pancakes ran out at breakfast, the staff were slow to replace it until asked. The above wasn’t enough to ruin our stay, however, not being able to sleep for 2 consecutive nights definitely was. In July, the hotel was hot and stuffy inside and the air conditioning was failing to cool the room. Their maintenance guy initially remarked it would improve. 2 hours later the room he agreed that is was uncomfortably when he revisited. He seemed understanding, but said there wasn’t anything he could do until tomorrow and no more rooms were available. We slept a very uncomfortable, sweaty night. Our 9 month old daughter was violently sick the following day. We were told the air conditioning would be fixed the next day. Our room was still too hot. The maintenance staff said there was nothing he could do. I would never stay here again.
2017년 6월에 2박 숙박함

8/10 - 좋아요

Panagiotis 님, Athens

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very friendly staff
I was really surprised by the staff's willingness to help you in any situation.
2017년 6월에 2박 숙박함

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
First Class Hotel
Excellent hotel in every way. Only complaint was the failure to organise a taxi from the airport which they had said they would do.
2017년 6월에 2박 숙박함

6/10 - 괜찮아요

Eddy 님, Toronto, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, clean, very friendly stuff ...
Nice hotel, quiet , clean rooms, friendly stuff, at the centre of the city, but still constructions going on around the hotel, no convenient parking for car, no good view from the windows...

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Leuk hotel en personeel
mooi hotel, gelegen op loopafstand van het centrum en boulevard. Personeel was heel erg lief, zorgzaam en gastvrij! Zeker een aanrader!!!!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Die Metro ist in der Nähe. Vor dem Hotel stehen als Taxis.

10/10 - 훌륭해요

Brandon 님, Minnesota

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Grand Experience!
Everything was exceptional, clean, and comfortable. The only critique we have is very minor. This is that the pillows were very flat and we only had two for our king size bed. This being said the staff were always smiling and friendly. Even when there was miscommunication between expedia and the hotel, the staff called expedia and got the situation taken care of promptly. And we can't emphasize enough how clean the place was and spacious our room was. We would definitely stay here again!

8/10 - 좋아요

behrouz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel entrance was not good. Very large rooms and good Breakfast was good. Location was good hotel

2/10 - 너무 별로예요

Ahmed

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I don't like the way of the resption guy he makes us wait for long time

8/10 - 좋아요

Peter

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good, well located hotel
A nicely presented hotel with good English speaking staff. The hotel is within easy walking distance of Fountain Square and the old city. The square and path leading up to the hotel detract from the hotel.

8/10 - 좋아요

Aleksandr

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
В целом хороший отель, с неплохим завтраком, вежливым персоналом. Но очень не понравилось: -в номерах курят -проблемы с водой, иногда вообще пропадает напор -в ванной комнате очень тусклый свет, нормально не побриться -грязные окна -зарядники вываливаются из розеток

6/10 - 괜찮아요

실제 이용하신 고객

is not bad
is not bad hard to arrive to hotel by car regular brick fast nice space of room

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Mixed experiences
Some mixed experiences with staff. Front desk were pretty good, smiling, helpful and spoke English. But they failed to provide a receipt for an extension of our stay, leading to arguments about whether we had been charged for 1 or 2 rooms. On leaving at 4am, they finally did provide this. More disturbing was a member of staff charging into our room at 11.15pm, using a master pass to overcome the inside lock. At its worse this could be construed as a break-in. At its best, he might just have wanted to spend an evening in an "unoccupied" room watching the Playboy channel. Pretty upsetting. Otherwise, the hotel is "grand": tall, large rooms, plenty of space. We found breakfast to be pretty mediocre (and we've travelled a lot around the world), for a supposed 4-star hotel. We weren't disturbed by noises and slept well. Beds were comfortable.

6/10 - 괜찮아요

Diana 님, Berlin

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel in zentraler Lage
Ein sehr lieblos geführtes Hotel, das zu vielen Eindrücken in Baku passt. Schnell für die Spiele und den Contest gebaut, Nachnutzung fraglich. Es besitzt eine Sommerterasse, die erst auf Anfrage für Gäste geöfnet wird, das Essen und die vollen Aschenbecher des Vorabends stand dann noch am Folgetag mittags auf dem Tisch. Vertrocknete Blumenkästen, ein Versuch durch Übergießen noch was zu retten, scheiterte kläglich. Die beschriebene Bar war geschlossen, der Raum wurde als Frühstücksraum genutzt. Das Frühstücksbueffet war ok, aber auch sehr lieblos angerichtet. Die Auswahl der Speisen war landestypisch, ein Kaffee war leider nicht zu bekommen. Die Zimmer sind vom ersten Eindruch neu und schön, das Badezimmer zeigt dann aber große Mängel. Keine Ablagefläche außer dem schmalen Waschbecken, alle Halterungen sind locker (Klopapier, Duschhalterung, Seifenhalterung). Die Sauberkeit der Dusche war dann aber die totale Katastrophe, dreckige Fliesen, Kalk -und Schmutzablagerungen in der Duschkabine. Das Klo roch an mehreren Tagen stark, da half nur das Einschalten der Lüftung. Die Handtücher könnten auch ausgetauscht werden, viele hatten Löcher oder waren eingerissen. Abschließend ist zu sagen, dass dieses Hotel tolle Möglichkeiten hätte, die fehlende Führung aber spürbar ist. Am Personal hat es nicht gelegen, das war nett und zuvorkommend.

6/10 - 괜찮아요

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별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Jo hieman elähtänyt rakennus, mutta ystävällinen henkilökunta. Unohti mainita että perivät aikaisen Check-in maksun vaikka emme edes pyytäneet sitä vaan olimme valmiita laittamaan laukut säilöön. Tämä selvisi vasta poistuttaessa.

10/10 - 훌륭해요

karrar 님, العراق

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
فندق جيد والموقع مميز
اهم ما يميزه هو موقعه وقربه من المدينة القديمة وساحل بحر قزوين

10/10 - 훌륭해요

SELCUK 님, BIRMINGHAM, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NICE CITY HOTEL
good location close to city amenities. Nice clean and large room with comfortable bed, breakfast could be better but overall very pleased with my staying.

10/10 - 훌륭해요

Elena 님, Москва

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Очень хороший отель.
Очень хороший отель. Мне достался номер на 4 этаже с видом на площадь.в номере большая кровать, два кресла с журнальным столиком, письменный стол, телевизор. При заезде в номере не оказалось халата, чайника, чайных принадлежностей, но все это принесли в течении 5 минут. Убирались и меняли белье каждый день. Завтрак обильный. Несколько видов колбас, сыров, хлопьев, два вида творога, каша, блинчики, картофель фри, сосиски, помидоры, огурцы, фрукты. Можно заказать омлет с различными добавками. Гостеприимность сотрудников отеля необыкновенная, во всем пытались помочь и сделать отдых более качественным.