공용 주방
예약 가능 여부 확인

포시텔 아레날 여행 후기

2 out of 5
포시텔 아레날
South side of the Catholic church, La Fortuna, Arenal La Fortuna, La Fortuna, Alajuela

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 165개 이용 후기 중 79개" "
평점 8 - 좋아요. 165개 이용 후기 중 53개" "
평점 6 - 괜찮아요. 165개 이용 후기 중 20개" "
평점 4 - 별로예요. 165개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 165개 이용 후기 중 2개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

10/10 - 훌륭해요

Jared

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very cute little spot centrally located in La Fortuna, easy to get around and grab what you need.
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함

6/10 - 괜찮아요

Kirua

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Ariel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함

8/10 - 좋아요

Jill

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great value for the money! I'm too old for this place and it's bit noisy. The walls aren't insulated. Great Staff. I highly recommend this to those under age 30 !
2023년 10월에 3박 숙박함

8/10 - 좋아요

Sascha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 4월에 4박 숙박함
답변 제공: Michelle Ramirez Customer Service 님, 2019년 6월 10일
Hello Sasha, thank you so much for your review!

10/10 - 훌륭해요

MikeM 님, Phoenix, AZ

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The two Michelle’s that work the front and tour desk are absolutely amazing.
2019년 4월에 2박 숙박함
답변 제공: Michelle Ramirez Customer Service 님, 2019년 5월 15일
Dear Michael, Thank you for staying with us and for your kind review about our staff. We look forward to seeing you soon!

10/10 - 훌륭해요

Alejandro 님, Grecia Costa Rica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy bello lugar.. cómodo y cerca del centro.. linda vista del volcán
2019년 4월에 2박 숙박함
답변 제공: xx 님, 2019년 5월 3일
Hola, Nos complace saber que su estadia en nuestras instalaciones fue de su agrado. Gracias por preferirnos. Saludos, Rossana Tedesco Customer Service & Tours information

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was beautiful. It looked better in person then in the pictures. Rooms were decent and the beds were very comfortable. The outside is very nice has about 4 hammocks and chairs outside all the rooms. Very nice mini bar with a cool pool.
2019년 4월에 3박 숙박함
답변 제공: . 님, 2019년 4월 22일
Hello, We are pleased to know that your stay in our facilities was to your liking. Thanks for choosing us. Cordially, Rossana Tedesco Customer Service & Tours information

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir waren eine Nacht hier. Alles da was man brauchte. Highlight war für uns die hoteleigenen heissen Quellen.
2019년 3월에 1박 숙박함

4/10 - 별로예요

Frederick 님, South Florida, USA

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
When you book on this Hostel, you will ended up in Backpackers Hostel (sister hostel). I book for a double room and I got room 125 next to the bar, music was off by 10pm and light by 10:20pm but people still around that area playing pool/smoking/loud conversation which didn't end until 11pm, kinda of late if you want to get some rest after a long day.
2019년 3월에 4박 숙박함

10/10 - 훌륭해요

Tommy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Une nice place
Vraiment une bonne et belle place. Chambre de base mais très fonctionnelle. Les utilités de l'hôtel sont sans reproche. Le seul hic, le barman de la piscine nous surfacturait en disant que les prix n'étaient pas affichés, mais je les ai trouvé à la fin de mon séjour.
2019년 3월에 3박 숙박함

10/10 - 훌륭해요

Eliette Rocio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente, comodidad,seguridad y rtranquilidad.
2019년 3월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
La connexion internet n’est pas accessible dans toutes les chambres et quant à l’eau chaude c’est sur un coup de chance. Sinon, cadre magnifique, cocktail de bienvenue.
2019년 3월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hostel super hermoso tiene dos pisinas 1 aagua fria y otra con agua caliente que tiene barra dentro de ella. Muy limpio las habitaciones. La decoracion hermosa luces de noche hamacas para acostarse. El mejor hostel que he visitado.
2019년 2월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lots of rules for a backpackers. No smoking areas and had to go out the front or back which was no trouble but didnt feel too safe after dark outside gates by myself.. very nice staff and great grounds.. nice swim up pool bar.
2019년 2월에 2박 숙박함

10/10 - 훌륭해요

Martine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Personnel chaleureux, chambre propre et fonctionnelle pour le prix.Très bien situé.
2019년 2월에 1박 숙박함

10/10 - 훌륭해요

LISAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 2박 숙박함

10/10 - 훌륭해요

Antonny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un buen Hotel en el Centro del Pueblo
Una gran experiencia el hotel muy lindo y muy cómodo .. En el centro de la Fortuna
2019년 1월에 2박 숙박함

8/10 - 좋아요

Maria 님, Danmark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 3박 숙박함

6/10 - 괜찮아요

Rikke

Havde book 3 overnatninger på dette hostel. Men da vi ankom, fortalte de os, at de ikke havde et værelse til os og vi skulle bo et andet sted. Det andet hotel var fint, med Flink personale - men meget støjende fra både baren og vejen.
2019년 2월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
Good location, clean rooms and great service from the hostel.
2019년 1월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
They overbooked; we did not get the rooms we reserved; it was a horrible experience to spend a night with 6 people in the same room - totally ruined our vacation spirit, not mentioning if they would refund some of the cost.
2018년 12월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Centrally located in the heart of La Fortuna, this hostel is part of the Costa Rica hostel chain. Big spacious and clean rooms, with pools and bar and hammocks in the courtyard. Cheap prices, friendly staff.
2018년 1월에 5박 숙박함
답변 제공: Reservations 님, 2018년 12월 12일
Thank you very much for your comments, we strive to provide the best service

10/10 - 훌륭해요

anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 2박 숙박함

10/10 - 훌륭해요

Raquel Saray

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 2박 숙박함

8/10 - 좋아요

Adam

좋아요: 직원 및 서비스
2018년 8월에 5박 숙박함

6/10 - 괜찮아요

Bill 님, Santa Fe Springs Ca.

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms are very small, Staff is not very helpful When I checked in ,No towels in room . I was provided with one bath towel only. Over priced.
2018년 8월에 3박 숙박함

8/10 - 좋아요

Cecilia

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hostel is pretty, housekeeping not very good. They don’t have enough towels and we had to ask for a blanket/comforter. Fabio, the bartender is very nice and welcoming.
2018년 8월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스
2018년 8월에 2박 숙박함

6/10 - 괜찮아요

joanne

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Ok
The hostel has two sides, one that is very standard and the other that is more upper scale depending on price. Social areas are accessible to everyone regardless of what room/side you choose. Great idea if you want a quick place to stay and on a budget but still want to enjoy a more upper scale environment. We choose the standard. Our room looked a bit run down, was noisy and the roof leaked in the bathroom. Told them about the roof and they said someone would come look at it but no one did. Told them the next day again and no one seemed bother by it. One bed had no box spring so uncomfortable. Staff was great tho, very helpful!!
2018년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice staff but poorly organized
When we got there at 2pm, our room wasn't ready and it took them another hour to clean it. It was also raining (as it often does in La Fortuna), and our room was leaking and our suitcases are wet. The shower was also clogged and the shower head was not working well. We asked to get another room and the other one's shower was also clogged, and we had to get moved to a 3rd room. Also, when they cleaned our room during the day, they took the dirty towels and when we asked them for new ones, they said we had to wait until 6pm. Wifi is also extremely slow in rooms. Positive points: Nice pool bar, friendly staff, close to all restaurants
2018년 6월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms were very nice, spacious and comfortable. Staff was helpful and welcoming. Carlos helped us plan all of our adventures, which went seemlessly (and he also helped arrange our transportation to the next town).
2018년 5월에 3박 숙박함

4/10 - 별로예요

Lexsu

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
poor facilities
Nice environment but I was very disappointed with the room facilities. My friend and I spent three nights here. The shower room drainage was blocked so water everywhere. We requested maintenance first thing in the morning, but apparently nobody came so the room was flooded again on the 2nd night. We requested maintenance again so it was fixed on the third day. The shower system was also working strange. The faucet stopped automatically in the middle of the shower for 10 sec, then only EXTREMELY HOT WATER came out, it was dangerous at the time. On top of that, the shower started working automatically at 5am without anyone touching it. It was so loud that we thought was the pool downstairs. Maybe we just had bad lucks but I hope no one gets something like this again.
2018년 5월에 3박 숙박함

8/10 - 좋아요

Hugo 님, Quebec

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellente localisation et bonne ambiance. Seul petit bémol: les chambres sont mal insonorisés et la cuisine est très petite.
2018년 4월에 3박 숙박함

10/10 - 훌륭해요

Caro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bonito, limpio, petsonal muy amable y atento, buen ambiente, lo recomiendo al 100%
2018년 5월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
Vendem um hotel e te colocam em outro
O Hotel é mediano, é difícil achar algo bom e barato em La Fortuna, mas o problema é que esse hotel vende em um lugar e te coloca em outro.
2018년 4월에 3박 숙박함

10/10 - 훌륭해요

Clara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon rapport qualité prix!!! Tout est au top!!
Rien à redire sur cet hôtel : super rapport qualité prix, personnel au top surtout le barman Fabio et Brian à la reception, chambre confortable et charmante, très bien situé.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스

10/10 - 훌륭해요

Vincent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Je recommande!
Super séjour! Bon endroit pour relaxer dans la piscine ou se faire des amis autour du bar d’en letablissement. Le personnel est très gentil!
2018년 3월에 2박 숙박함

4/10 - 별로예요

Serena

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not impressed at all
Very disappointed, first night had to stay in my friend’s room as they put me in a dorm (Although said no other guests would be in there) which was not what I’d booked or wanted, the room was horrible. I asked to move but they were full. The following day I managed to move to a better room but the shower didn’t work properly, it was scalding hot or freezing cold and intermittent, would start and stop. Location was good but I wouldn’t recommend this hotel to others.

10/10 - 훌륭해요

jonathan 님, Edmonton, CA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place with beautiful relaxing gardens and friendly staff at front desk. Would definately stay here again.
2018년 2월에 2박 숙박함

8/10 - 좋아요

Rashmi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Rashmi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Stephanie 님, Minnesota

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Helpful staff
The staff were very helpful and friendly. The room was nice and the hotel is in a convenient location in La Fortuna.
2018년 2월에 3박 숙박함

8/10 - 좋아요

John 님, Edmonton, Canada

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
OK Place to Stay - But Beware of Noise from Bar
We found this place pleasant enough for our 2 night stay but on 1 night the noise from the Bar kept us awake past midnight. All rooms in the main complex face the courtyard where the bar is, however we were informed they have rooms across the street in a four story building that would be quieter. Overall the hostel presents well - and like all hostels your experience may vary depending on the guests there at any one time. The property has a small pool and waterfall with a sit down and swim up bar. We did not see much in the way of amenities except for a spa. Breakfast was an extra $7.00 USD per person.
2018년 2월에 2박 숙박함

10/10 - 훌륭해요

L 님, Montréal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
More than excellent staff
Had the best Costa Rican experience over there, a part from the weird showers (didnt get how the hot and cold worked, we all kinda struggled at the dorm actually, also the showers could use some sort of rack in which we can put our shampoo and stuff and a rack to put our towel on) Arenal Hostel Resort has the best staff I've ever seen, they went the extra mile to help me plan and organise my activities and trip, the friendliest I've had so far. Had a lot of fun at the poolbar at as well, funniest bartender. Everything was just so Pura Vida and chill vibes. 100% will come back.
2018년 1월에 2박 숙박함

10/10 - 훌륭해요

susan 님, ontario, canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay right in downtown La Fortuna
A clean comfortable convenient place to stay while visiting La Fortuna. Close so all amenities. Great staff. Great food in the Corner restaurant. Will certainly use it again.
2018년 2월에 1박 숙박함

10/10 - 훌륭해요

Laura 님, Winnipeg, Manitoba

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Little tropical escape in downtown La Fortuna
This hostel was great! We stayed in a private room, which had a balcony overlooking downtown. Two pools, a bar, and lots of hammocks for lounging as well. Would definitely stay here again!
2018년 1월에 2박 숙박함

2/10 - 너무 별로예요

Prashant

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not for families- Misleading info on Hotels.com
We reserved 5 rooms in the Arenal Hostel Resort from Dec 24-27. The hotel was located close to shops, restaurants and a park, which was convenient but very loud and noisy. We were woken up every morning at 4 with roosters competeton with each other to see who was louder. Although the rooms were a good size, none of the rooms had sufficient towels or blankets when we arrived. The overhead light in one room did not work. The hotel had sufficient notice to ensure that our rooms were ready. The staff was very indifferent to our requests. Upon asking for towels, some of us were told that towels and blankets would be requested from a sister property while others were informed that none were available. Contrary to what the hotel advertised on Hotels.com , most of the rooms had no TV’s and none of the rooms had safes that worked. We were instead asked to use the one common safe at the front desk which was accessible by all guests staying at the property. The Wi-Fi only worked in common areas and not in the rooms. One of the rooms even had a lizard on the coffee machine ( picture attached). We were quite disappointed.
2017년 12월에 3박 숙박함