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맥켄지 리버 마운틴 리조트 여행 후기

3 out of 5
맥켄지 리버 마운틴 리조트
51668 Blue River Drive, Blue River, OR

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 107개 이용 후기 중 50개" "
평점 8 - 좋아요. 107개 이용 후기 중 30개" "
평점 6 - 괜찮아요. 107개 이용 후기 중 13개" "
평점 4 - 별로예요. 107개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 107개 이용 후기 중 7개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Navid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved our stay.
Loved the cabin. Mike was very friendly and helpful!
2020년 9월에 2박 숙박함

10/10 - 훌륭해요

Bruce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함

10/10 - 훌륭해요

Tasha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect for Families
Absolutely LOVED staying here. The staff was super friendly & helpful even before we arrived. The grounds was peaceful. The beds were super comfortable. Perfect for families. We look forward to staying here again.
2020년 8월에 2박 숙박함
답변 제공: Chris 님, 2020년 8월 6일
We really appreciate you staying with us! Thanks for the review!!! It means a lot to us!

10/10 - 훌륭해요

Vincentius

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant short stay close to beatiful surroundings
We had a pleasant stay for 2 nights. Eating options were limited, but coffee and breakfast at coffee trailer were very good.
2020년 7월에 2박 숙박함
답변 제공: Chris 님, 2020년 8월 1일
Thanks for staying with us!! We really appreciate it!

8/10 - 좋아요

Conner

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함
답변 제공: Chris 님, 2020년 8월 1일
Thanks for staying with us!! We really appreciate it!

10/10 - 훌륭해요

Jen 님, Klamath Falls

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and customer service was great! Will stay again!
2020년 7월에 4박 숙박함
답변 제공: Chris 님, 2020년 7월 21일
Thanks Jen!

10/10 - 훌륭해요

Alison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This was a nice little spot to rest at after a few long days on the road. Their customer service was excellent and they called before I checked in to let me know their procedure. Upon check in, the lady (I didn’t catch her name) gave us a free upgrade to a room with a king bed. It was quiet and peaceful - just what we needed.
2020년 7월에 1박 숙박함
답변 제공: Chris 님, 2020년 7월 21일
Thanks for staying with us!

8/10 - 좋아요

Eric

가족 여행
좋아요: 직원 및 서비스
simple place to stash gear and go adventure.
This is a place to use for your adventures outside! I don’t know what the rest of the rooms or conditions are but our room was a little dank and musty. It was good sized and price well. It sat below other rooms with lifeless insulation. We had people tramping back and forth both nights really loudly. Chris and Mike were excellent hosts. I would stay again. I warn people only because they hold high expectations, this is not a Hilton. I works for rest and recharging.
2020년 7월에 2박 숙박함
답변 제공: Chris 님, 2020년 7월 21일
Thanks for staying with us. We appreciate your feedback. We'll look for ways to address the sounds from above.

8/10 - 좋아요

Elaine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, comfortable room
Due to covid-19, we didn't see much and the restaurant wasn't open, but we stayed in the bunkhouse and had the place to ourselves. Unfortunately, there is some road noise, so bring your earplugs. We just needed a place to stay after a day of hiking and before another day of hiking.
2020년 7월에 1박 숙박함
답변 제공: Chris 님, 2020년 7월 21일
We appreciate your business, it means a lot to us.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was beautiful. In room (fake) fire place. Comfortable bed, roomy. Very helpful staff!
2020년 6월에 1박 숙박함
답변 제공: Chris 님, 2020년 7월 21일
Thanks for leaving the nice review! We appreciate your business, it means a lot to us.

10/10 - 훌륭해요

Adriel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Was very easy and comfortable.
2020년 6월에 1박 숙박함
답변 제공: Chris 님, 2020년 6월 30일
Thanks - we really appreciate the positive feedback. Thanks for staying with us. As a small business, it really means a lot to us.

10/10 - 훌륭해요

Michelle 님, Estacada

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great brought us a big pile of fire wood for the fire pit. Great place for a quiet little getaway. Clean a very spacious cabin.
2020년 6월에 1박 숙박함
답변 제공: Chris 님, 2020년 6월 30일
Thanks for staying with us, as a small business, we really appreciate it.

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect comfortable place to stay.
I love the outdoors, exploring the forest from sun up to sun down, but am at the point in my life I need to sleep in a bed and have indoor plumbing every night. So camping is not something I want to do. Finding this place was a blessing, I booked the french country cabin for my son and I for a little kayaking get away to celebrate his birthday. Advertised as cabins, but they are definitely houses, cute, cozy and comfortable. We stayed 2 nights and it was centrally located that we able to spend a whole day kayaking on clear lake, as well as see Sahalie, koosah and Upper/lower proxy falls, explore some cool lava fields, as well as a quick trip into springfield to check out the simpsons art. Front desk at check in was very helpful, recommended proxy falls to us which I wouldnt of known about otherwise and am super grateful they did, it was an amazing hike. This trip was only my son and I, but I am fully planning to return again with my whole family as soon as possible because there. Was just so much more we didnt get to see.
2020년 6월에 2박 숙박함
답변 제공: Chris 님, 2020년 6월 30일
Thanks for leaving such great feedback. We really appreciate it. So glad you stayed with us!! :-)

10/10 - 훌륭해요

Jonathan 님, Corpus Christi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just waking up to coffee in the morning looking at the beautiful site of nature. Plus the smell of pine once your outside its perfect. Fresh air :) Bunk rooms were great and had plenty of space. Staff was definatley kind to talk to and answered all my questions.
2020년 6월에 5박 숙박함
답변 제공: Chris 님, 2020년 6월 18일
Thanks for leaving a review! Our team enjoyed having you stay with us!

10/10 - 훌륭해요

Stephanie 님, Roseburg

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was an amazing little gem of a place. The cottage a prime spot to explore in the woods and just relax in a space of elemental bliss. Blue Pool, Terwilliger and Belknap Hot Springs all close by. The beds, room sizes, cleanliness, parking, backyard fire pit, amenities, ie. local Indigo Cafe and Medicine/CBD shop, Market, park, river walk and space was all very comfortable and welcoming within block radius.
2020년 6월에 4박 숙박함
답변 제공: Chris 님, 2020년 6월 18일
Thanks for staying with us - we really appreciate you and the kind words you left here.

6/10 - 괜찮아요

Deanna

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Historic ranger house needs plumbing fixed
Great house, only problem is that the hotvwater in the shower did not stay hot. It was hot long enough to get the shampoo in your hair then went to ice cold. Then it went back to hot by the time you got the shampoo out and you started soaping up and washing then went to cold again.
2020년 6월에 1박 숙박함
답변 제공: Chris 님, 2020년 6월 8일
Thanks for letting us know - we go t a plumber out to replace the water heater.

10/10 - 훌륭해요

Jen 님, Klamath Falls

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff and property are always amazing! Enjoy staying there weekly!!
2020년 5월에 2박 숙박함
답변 제공: Chris 님, 2020년 6월 8일
Thanks!!! We appreciate the review. Thank you for staying with us

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 5월에 1박 숙박함
답변 제공: Chris 님, 2020년 6월 8일
Thank you for staying with us!

10/10 - 훌륭해요

Morgan

2020년 5월에 1박 숙박함
답변 제공: Chris 님, 2020년 6월 8일
Thank you for staying with us! We appreciate it!!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 4월에 2박 숙박함
답변 제공: Chris 님, 2020년 6월 8일
Thanks for staying with us! Our staff and I really appreciate your business.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to a couple fishing rivers,manager very nice and accommodating
2020년 4월에 3박 숙박함
답변 제공: Chris 님, 2020년 6월 8일
Thanks - I'm glad I could help you! :-)

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
its secluded and beautiful will come back for vacation and not just business... recommending to friends.
2020년 3월에 1박 숙박함
답변 제공: Chris 님, 2020년 3월 18일
Thanks for staying with us - we really appreciate it.

6/10 - 괜찮아요

Alisa

Meh, but they allow dogs soooo
The "cabin" was very spacious and the staff at check in were great. The pellet stove in the cabin didn't work and it took several hours to warm up using the electric heat. The cable only worked the first night of ourcsty abd when we called we weren't really giver a solution. It came back on just before we left. The sheets has various crumbs and debris on them. They were low quality sheets so the corners kept coming off the bed. I'm a little grossed out touching bare mattress with no mattress cover when I was trying to sleep. The decor and furnishing could use some updating. It's not that it was "rustic". I love a rustic cabin. It was more like 1970s/80s decor that never got an update.
2020년 3월에 2박 숙박함
답변 제공: Chris 님, 2020년 3월 18일
I appreciate your comments. It's never good to hear that we let a guest down. I will continue to work with the cleaning staff to do a better job - cleanliness is a big priority for us.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
Quiet, property needs updated incomplete kitchen utensils
2020년 2월에 2박 숙박함
답변 제공: Chris 님, 2020년 3월 18일
We'll check on those for future guests.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
Basic but nice and clean place for one or two nights.
2020년 2월에 1박 숙박함
답변 제공: Chris 님, 2020년 3월 18일
thanks for staying with us.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 1박 숙박함
답변 제공: Chris 님, 2020년 2월 15일
Thanks for leaving your feedback. We work very hard to provide a positive guest experience. Please contact us directly and share how we could have made your stay better.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice place . Loved the area . Great places to walk around.
2020년 1월에 1박 숙박함
답변 제공: Chris 님, 2020년 2월 15일
Thanks for staying with us! We really appreciate it.

10/10 - 훌륭해요

Kulwinder 님, Seattle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was really clean and staff was really helpful. Check in process was really fast and easy. Internet was good a well, parking next to room and also 20 minutes away from the hot springs.
2019년 12월에 1박 숙박함
답변 제공: Chris 님, 2020년 1월 13일
Thanks for staying with us. We really appreciate it and as always we love to hear we did a good job - so thank you for the review. I'll share it with the staff!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Chris 님, 2020년 1월 3일
Thanks for staying with us!

8/10 - 좋아요

Krystal 님, Portland

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a nice Holiday in the Cascade mountains in Oregon. Staying at the McKenzie River Mountain Resort was very pleasant and comfortable.
2019년 12월에 1박 숙박함
답변 제공: Chris 님, 2020년 1월 3일
Thanks for staying with us. We really appreciate it!

6/10 - 괜찮아요

Bonnie

Christmas vacation
It was ok, not what I was expecting.
2019년 12월에 2박 숙박함
답변 제공: Chris 님, 2020년 1월 13일
Your expectations were not met, I am sorry we let you down. Please reach out and let us know more details about how we could have done better. Your input is very important to us. We are always striving to improve.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 편의 시설/서비스
별로예요: 청결 상태
2019년 11월에 2박 숙박함
답변 제공: Chris 님, 2020년 1월 13일
Your expectations were not met, I am sorry we let you down. Please reach out and let us know more details about how we could have done better. Your input is very important to us. We are always striving to improve.

10/10 - 훌륭해요

Jake

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함
답변 제공: Chris 님, 2019년 11월 12일
Thanks!!!!

10/10 - 훌륭해요

Spencer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
THE reveiw
Great management, clean and confy rooms and cabins. This place was great! I will definitely be staying again.
2019년 11월에 2박 숙박함
답변 제공: Chris 님, 2019년 11월 4일
We'd love to have you back! Thanks for choosing to stay with us!

10/10 - 훌륭해요

Paige

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: Chris 님, 2019년 11월 4일
Thanks for rating us!!!

10/10 - 훌륭해요

Eleanor

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: Chris 님, 2019년 11월 4일
So glad you enjoyed your stay with us!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good location and scenic area.room is very clean, a lot of bike paths.
2019년 9월에 1박 숙박함
답변 제공: Chris 님, 2019년 11월 4일
Thanks!!

10/10 - 훌륭해요

Josh 님, Portland, OR

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff (Tina) was amazing! She offered us an upgrade at a very reasonable rate and gave us a tour of all of the rooms available. They have just replaced the mattresses and pillows and we both slept amazing! The resort is very peaceful and relaxing. We cannot wait to stay there again in the future!
2019년 9월에 1박 숙박함
답변 제공: Chris 님, 2019년 9월 15일
Josh - we appreciate you staying with us. Tina is amazing and I am glad she was able to take care of you. We'll look forward to your return visit!

8/10 - 좋아요

실제 이용하신 고객

2019년 9월에 1박 숙박함
답변 제공: Chris 님, 2019년 9월 15일
Thank you for staying with us!

2/10 - 너무 별로예요

Gary

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room had no bathroom or television. Shared bathroom in hallway. To be honest this place is probably for backpackers just passing through.
2019년 9월에 1박 숙박함
답변 제공: Chris 님, 2019년 9월 15일
I'm sorry this did not meet your expectations. We have vacation homes, hotel rooms and bunk rooms. You folks booked one of our bunk rooms which is a budget room, advertised with shared bathrooms off the hall and no TV - great for back packers and those who want a comfy bed and warm shower at a super low rate. Unfortunately we did not have any open hotel rooms that night or I would have given you the opportunity to upgrade. I did offer to give you a full refund, so you could find something that would be more to your liking.

10/10 - 훌륭해요

Shawn

2019년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I couldn't say, we never made it to the lodge. My wife was 26 weeks pregnant on the 21st of August, the day we were due to check in & she started bleeding heavily & having complications with the pregnancy. I had to take her to get care & we missed our days at the lodge. It told me NO REFUND but I had the refund insurance, I don't know what to do.
2019년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is amazing, and the staff is very kind and accommodating.
2019년 8월에 1박 숙박함
답변 제공: Chris 님, 2019년 9월 6일
Thank you!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
cabin 4
Stayed for a shuttle to mckenzie River trail. Hospitality was great got upgraded to a cabin.
2019년 8월에 2박 숙박함
답변 제공: Chris 님, 2019년 9월 6일
Thanks, we really appreciate you letting us serve you.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 1박 숙박함
답변 제공: Chris 님, 2019년 9월 6일
Thank you!!

8/10 - 좋아요

AT 님, Portland

연인과의 여행
좋아요: 청결 상태
Unique property, big rooms and bathrooms with appropriate amenities. Short front desk hours and some wear and tear on the property that should be fixed. Overall not bad though.
2019년 8월에 2박 숙박함
답변 제공: Chris 님, 2019년 9월 6일
Thanks for staying with us. We are constantly pushing things forward.

10/10 - 훌륭해요

Jerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing Quiet Stay
We really enjoyed our stay at the McKenzie River Resort. Very private and quiet. Met some very nice people there.
2019년 8월에 2박 숙박함
답변 제공: Chris 님, 2019년 8월 21일
Thanks for staying with us!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very outdated and kind of creepy, no one was in the reception area, the room was TINY, the wi-fi was terrible/non-existent.
2019년 8월에 1박 숙박함
답변 제공: Chris 님, 2019년 8월 17일
I'm sorry you did not enjoy your stay. We are a small property with 7 rooms and 5 cabins - as such there is rarely anyone at the front desk. As the inn keeper, I'm usually busy cleaning, doing laundry, groundskeeping or caring for other guests. We have a phone a the front desk with my cell number (or another steam member on duty) for immediate service. As for the room, I think you are referring to our economy bunkhouse lodging. This is a basic budget room. As Expedia doesn't let us have word descriptions of the space, I have been actively uploading new images (I added more today) so you and other guests have better expectations of their room choices. I am hopeful that this would have solved some of your issues by making it clearer what the space was about. Our Hotel/Lodge rooms and our vacation homes offer higher levels of comfort and amenities all all levels. As for the Internet, unfortunately, after the last winter storm in March, it devastated the power and phone lines coming up river. Service has been intermittent ever since from the only internet provider in our area, and a huge frustration for all of us. Fortunately we have a second provider starting in the next couple months and will have dual access to the internet which should help reliability. Please contact us directly to share more about your experience so we can continue to improve.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
2019년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had misguided expectations for my stay. For the cost of the bunk room it was as i should have expected.
2019년 8월에 1박 숙박함
답변 제공: Chris 님, 2019년 8월 11일
I’m sorry you were not happy with your room. Is there something we could have done to improve your stay or to have avoided your disappointment?