We stayed there last year and again recently. We use it as an overnight stop for flights from LGW. The property is a bit dated. Last year one elevator wasn't working, this year the spa was down. The window in our room had moisture on the inside meaning they need to be replaced. That said the staff were very friendly and accommodating. One very weird fact is that last year the bar had only one cork screw which I had to borrow to open my wine, and this year they again only had one cork screw which I couldn't borrow for fear of losing it! They are pet friendly which is nice to know even if we weren't traveling with a pet. Finally, there really isn't any place to walk to so one is limited to their restaurant which is acceptable. Taxi to LGW is anywhere between 20-30 pounds so factor that in.