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라마다 바이 윈덤 화이트코트 여행 후기

3 out of 5
라마다 바이 윈덤 화이트코트
5420 49th Ave, Whitecourt, AB

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 358개 이용 후기 중 94개" "
평점 8 - 좋아요. 358개 이용 후기 중 132개" "
평점 6 - 괜찮아요. 358개 이용 후기 중 66개" "
평점 4 - 별로예요. 358개 이용 후기 중 35개" "
평점 2 - 너무 별로예요. 358개 이용 후기 중 31개" "

7.6/10

청결 상태

8.4/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Emily

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didn’t end up staying here, unsafe property
2024년 4월에 1박 숙박함
답변 제공: Joan 님, 2024년 4월 22일
Thank you Emily for taking the time to write a review. We do appreciate the feedback.I am sorry to see that you feel this hotel was unsafe. Hopefully you can give us the opportunity to show you our hotel and staff .We wish you a Great dayThank You

6/10 - 괜찮아요

Kyle

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
This hotel is very dated and maybe nice to stay in a pinch, but I would look elsewhere is you wany something nice. The property is quite old and the rooms are a bit rundown. The Bed was an older coil mattress that was way to bouncy for my wife and I. There was no open kitchen so we had to order food in. It was pet friendly which was nice as we do have a small yorkie that we travel with. The room was clean, but as I said, very dated. We were told there was no AC in the room we chose which we thought would be fine as it is not hot out yet, but they failed to mention that the windows did not open, and the heat was stuck on causing the room to be very warm and stuffy. They did supply as with a fan thankfully, but if we had known how warm the room was, I would have accepted the room swap. All in all, it was OK but I doubt we will stay there again.
2024년 4월에 3박 숙박함
답변 제공: Joan 님, 2024년 4월 22일
Thank you Kyle for taking the time to write a review. We do appreciate the feedback. I am sorry you didn't enjoy your stay in our Jacuzzi room cause the air conditioner wasn't working at that time. We will begin our reno this summer, so i hope to see you again when we complete this. Have a Great Day Joan

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff’s amazing the Manager Joan is the best ever but the Breakfast was a bit off we heard the kitchen is under new management which I believe will be bad for the reputation of the Hotel that’s just my opinion
2024년 3월에 1박 숙박함
답변 제공: Joan 님, 2024년 4월 2일
Thank you Richard for taking the time to write a review. We really appreciate the feedback. I think you are awesome too. I am sorry you didn't enjoy the breakfast, please give me feedback on that so I can discuss with the kitchen of how we can improve. I look forward to your next visit. Have a wonderful DayJoan

8/10 - 좋아요

Doria

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
👍
2024년 3월에 1박 숙박함
답변 제공: Joan 님, 2024년 4월 2일
Thank you Doria for taking the time to write a review. We really appreciate the feedback. I am happy you found your stay with us good and we definitely look forward to your next visit. Have a Great DayJoan

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Joan 님, 2024년 4월 1일
Thank You Richard for taking the time to write a review. We appreciate the feedback. I am happy you enjoyed your stay with us and we look forward to your next visit.Have a Great day

8/10 - 좋아요

Gordon

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Staff are very friendly. Rooms are spacious and clean. The building is older and the area is vacant. Heard that renovations and upgrades are planned
2024년 3월에 3박 숙박함
답변 제공: Joan 님, 2024년 4월 1일
Thank You Gordon for taking the time to write a review. We appreciate the feedback.I am happy you enjoyed your stay with us and we look forward to your next visit.Have a Great dayJoan

8/10 - 좋아요

Johnathon

2024년 3월에 1박 숙박함
답변 제공: Joan 님, 2024년 4월 22일
Thank you Johnathon for taking the time to write a review. We appreciate the feedback. I am very pleased to see you enjoyed your stay with us and we look forward to your next visit.Have an awesome day

6/10 - 괜찮아요

Luke

출장 여행
좋아요: 직원 및 서비스
It’s alright
2024년 3월에 3박 숙박함
답변 제공: Joan 님, 2024년 3월 29일
Thank you Luke for taking the time to write a review. We really do appreciate the feedback. Sorry your stay wasn't up to your expectations. We hope to se you again in the near future.Have a Great Day

8/10 - 좋아요

Kurt

2024년 3월에 1박 숙박함
답변 제공: Joan 님, 2024년 4월 22일
Thank you Kurt for taking the time to write a review. We appreciate the feedback. I am very pleased to see you enjoyed your stay with us and we look forward to your next visit.Have an awesome day

10/10 - 훌륭해요

Cole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Joan 님, 2024년 3월 27일
Thank you Cole for taking the time to write a review. We really appreciate the feedback. It is always a pleasure chatting with you. I am happy you enjoyed your stay with us. Chat soon.Have an awesome dayJoan

8/10 - 좋아요

Jason

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a pleasant stay. Staff was friendly and helpful.
2024년 3월에 2박 숙박함
답변 제공: Joan 님, 2024년 3월 27일
So sorry Jason for the late response .I really appreciate you taking the time to write a review. We do appreciate the feedback. I am very happy you enjoyed your stay with us and we look forward to your next visit.Have an awesome dayJoan

6/10 - 괜찮아요

Dale

연인과의 여행, 반려동물 동반 여행
별로예요: 숙박 시설 상태 및 시설
It was average basically, King bed was nice and comfortable. Trying to turn the shower on was a major challenge (weird setup). Furniture in room weren't placed well. Shortage of plugs and one lamp didn't work, making things dark and hard to see. Couldn't use computer because of these problems. Having no restaurant was a disappointment as this was an advertised amenity. Other than these issues, Staff were helpful and Breakfast was exceptionally good. We may be back when if in the area and renovations are finished.
2024년 3월에 1박 숙박함
답변 제공: Joan 님, 2024년 3월 27일
Thank you so much Dale for taking the time to write a review. I really appreciate the feedback. I apologize that our restaurant wasn't available when you stayed with us due to change of operations. But we now have a great restaurant onsite called Kilograms. I would like to treat you to lunch on your next stay with us to show my gratitude. Hope to see you soonHave an awesome DayJoan

8/10 - 좋아요

henry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I had a nice stay but the property needs renovations.
2024년 2월에 3박 숙박함
답변 제공: Joan 님, 2024년 2월 13일
Thank You Henry for taking the time to write a review. We really appreciate the Feedback. We are in the process of arranging for the new reno's to begin in late fall this year. I am very pleased that you enjoyed your stay and we look forward to your next visit.Thank You and Have a Great DayJoan

10/10 - 훌륭해요

Jennifer

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Joan 님, 2024년 2월 13일
Thank You Jennifer for taking the time to write a review. We really appreciate the Feedback. I am very pleased that you enjoyed your stay and we look forward to your next visit.Thank You and Have a Great DayJoan

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had everything we needed. Polite and helpful staff. Very restful stay
2024년 2월에 1박 숙박함
답변 제공: Joan 님, 2024년 2월 7일
Thank you Jennifer for taking the time to write a review. We appreciate the feedback. I am very pleased you enjoyed your stay with us and we look forward to your next visit.Thank you and have a great DayJoan Keating

10/10 - 훌륭해요

Trudy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 2월에 1박 숙박함
답변 제공: Joan 님, 2024년 2월 5일
Thank you so much Trudy for taking the time to write a review. We really appreciate the feedback. I am extremely happy that you enjoyed your stay with us and we look forward to your next visit.Thank You and Have a Great DayJoan

8/10 - 좋아요

Cedric

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Joan 님, 2024년 2월 1일
Thank you for taking time to write a review. We appreciate all feedback.I am happy you enjoyed your stay. We look forward to your next visit.Have a Great DayJoan Keating

10/10 - 훌륭해요

K. Jen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely loved the front desk staff, I didn’t catch her name but she was delightful. Thank you :)
2023년 12월에 1박 숙박함
답변 제공: Joan 님, 2024년 2월 13일
Thank You Jen for taking the time to write a review. We really appreciate the Feedback. I am very pleased that you enjoyed your stay and we look forward to your next visit.Thank You and Have a Great DayJoan

10/10 - 훌륭해요

Kyle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Joan 님, 2024년 1월 15일
Thank You Kyle for taking the time to write a review for us, we greatly appreciate the feedback.I am very happy you enjoyed your stay with us and we look forward to your next visit.Thank You Joan

8/10 - 좋아요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Met my expectations could have more car plug ins for cold weather.
2024년 1월에 1박 숙박함
답변 제공: Joan 님, 2024년 1월 16일
Thank you Richard for taking the time to write a review we do appreciate the feedback. I will pass it on to maintenance to see if we can install more outside plugins.We look forward to your next visit.Thank you and Have a great Day Richard

10/10 - 훌륭해요

Shauna

2024년 1월에 2박 숙박함
답변 제공: Joan 님, 2024년 1월 8일
Thank You Shauna for taking the time to write us a review.We really appreciate the feedback I am happy you enjoyed your stay with us and we look forward to your next stay.Thank You and Have an Awesome Day

2/10 - 너무 별로예요

Chad

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Joan 님, 2024년 2월 1일
Thank you for taking the time to write a review.We appreciate the feedback.Sorry it looks like you didn't enjoy your stay. Hope you will give us the opportunity to make your next visit more pleasant.Thank You and Have a Great DayJoan Keating.

10/10 - 훌륭해요

Janie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Joan & her staff were awesome. I’ve stayed there twice now in the last 3 mths and will definitely go back again
2023년 12월에 3박 숙박함
답변 제공: Joan 님, 2024년 1월 1일
Thank you Janie for taking the time to write a review for us. We really appreciate the feedback.I am very happy you had a good experience staying with us and we look forward to seeing you again in the near future.Happy New Year to you and your Family.Joan

2/10 - 너무 별로예요

Senad

2023년 12월에 1박 숙박함
답변 제공: Ramada by Wyndham 님, 2023년 12월 17일
Thank you for your review. I am sorry to hear you did not have a good stay with us.

8/10 - 좋아요

Brendin

2023년 12월에 1박 숙박함
답변 제공: Joan 님, 2024년 1월 8일
Thank you Brendin for taking the time to write a review.We appreciate the feedback.I am happy to had a pleasant stay at our hotel and we look forward to seeing you again soon.Have a Great Day

8/10 - 좋아요

P. Dave

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Staff very friendly and helpful
2023년 12월에 2박 숙박함
답변 제공: Ramada by Wyndham 님, 2023년 12월 8일
Thank you for your review. I am happy to hear you found our staff to be friendly and helpful. W hope to see you again for future visits.

8/10 - 좋아요

Chelsey

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very helpful. The food was delicious. My only complaint was that our room key was cancelled by 10am when checkout is 11 and our things were still in the room.
2023년 12월에 1박 숙박함
답변 제공: Ramada by Wyndham 님, 2023년 12월 8일
Thank you for your review. I am happy to hear you found our staff helpful and enjoyed the food. We are working on fixing the issues with keys expiring early.

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Ramada by Wyndham Management 님, 2023년 11월 7일
Thank you for rating our property!

2/10 - 너무 별로예요

sachin

2023년 11월에 4박 숙박함
답변 제공: Ramada by Wyndham 님, 2023년 11월 28일
Thank you for your rating. I am sorry to hear that you did not have a good stay.

10/10 - 훌륭해요

Ellen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Ramada by Wyndham Whitecourt 님, 2023년 11월 1일
Thank you for your rating. We hope to see you again in the future!

10/10 - 훌륭해요

Jaskaran

2023년 10월에 1박 숙박함
답변 제공: Ramada by Wyndham 님, 2023년 11월 27일
Thank you for your review!

10/10 - 훌륭해요

ano

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel and good price
2023년 10월에 1박 숙박함
답변 제공: Ramada by Wyndham Whitecourt 님, 2023년 10월 30일
Thank you for your review. I am glad you had a good stay with us.

10/10 - 훌륭해요

Liz

2023년 10월에 1박 숙박함
답변 제공: Ramada by Wyndham 님, 2023년 11월 14일
Thank you for your rating!

8/10 - 좋아요

Rhonni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good clean place for the price
2023년 10월에 1박 숙박함
답변 제공: Ramada by Wyndham Whitecourt 님, 2023년 10월 30일
Thank you for your review. I am glad you had a good stay with us.

8/10 - 좋아요

Violet

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall good, but room for improvement, eq no shampoo
2023년 10월에 2박 숙박함
답변 제공: Ramada by Wyndham Whitecourt 님, 2023년 10월 16일
Thank you for your review. I am glad to hear that you had an overall good stay. I am sorry about the issue with the shampoo.

10/10 - 훌륭해요

Kimberley

2023년 10월에 1박 숙박함
답변 제공: Ramada by Wyndham Management 님, 2023년 11월 7일
Thank you for rating our property!

2/10 - 너무 별로예요

The Triumph

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was more interested in being on her cel phone and smoking than serving us. Not very friendly. All stairs, no luggage rack. Train was noisy multiple times during the night. Will be trying another hotel next time.
2023년 10월에 1박 숙박함
답변 제공: Ramada by Wyndham Whitecourt 님, 2023년 10월 15일
Thank you for your review. I am so sorry to hear that our staff was not accommodating to your needs. I will be addressing this with the staff.

4/10 - 별로예요

Ashley

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I felt unsafe, it was dimly lit outside with lots of people loitering and staring at you by the entrance while smoking, including the staff. The entire hotel and room had a weird smell. I had to stay as no other availability at nicer hotels in town. Left as soon as the sun came up.
2023년 10월에 1박 숙박함
답변 제공: Ramada by Wyndham Whitecourt 님, 2023년 10월 13일
Thank you for your review. I am sorry that you felt unsafe during your stay.

8/10 - 좋아요

Kristin

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Proper is older, but comfortable.
2023년 10월에 1박 숙박함
답변 제공: Ramada by Wyndham Whitecourt 님, 2023년 10월 10일
Thank you for your review. I am glad you had a good stay with us.

8/10 - 좋아요

Lorne

좋아요: 청결 상태, 직원 및 서비스
Q
2023년 9월에 1박 숙박함
답변 제공: Ramada by Wyndham Management 님, 2023년 10월 2일
Thank you for your review. I am so glad to hear you had a good stay and hope to see you back here in the future.

2/10 - 너무 별로예요

Jaynell

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room was dusty and stinky. Couldn’t open the window. AC didn’t wasn’t consistent. Either way too cold or didn’t turn on. We had a stroller and had to pack it up and down multiple sets of stairs.
2023년 9월에 1박 숙박함
답변 제공: Ramada by Wyndham Whitecourt 님, 2023년 9월 27일
Thank you for your review. I am so sorry to hear that you had issues with the AC in your room and problems getting around the hotel.

4/10 - 별로예요

Clifton

출장 여행
별로예요: 숙박 시설 상태 및 시설
Bathroom was half clean still trash from last guest on vanity
2023년 9월에 1박 숙박함
답변 제공: Ramada by Wyndham Whitecourt 님, 2023년 9월 26일
Thank you for your review. I am sorry that the room was not cleaned properly.

2/10 - 너무 별로예요

Alicia

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel snelled terrible. Doors didn’t work in the room
2023년 9월에 2박 숙박함
답변 제공: Ramada by Wyndham Whitecourt 님, 2023년 9월 25일
Thank you for your review. I am sorry that you experienced issues with the room.

4/10 - 별로예요

Mark

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Ramada by Wyndham Whitecourt 님, 2023년 9월 21일
I am sorry to hear you experienced issues during your stay.

4/10 - 별로예요

Sheldon

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
House keeping sucks 5 days and room has not been cleaned
2023년 9월에 3박 숙박함
답변 제공: Ramada by Wyndham Whitecourt 님, 2023년 9월 14일
Thank you for your review. I am sorry that you experienced issues with our housekeeping.

6/10 - 괜찮아요

Amy

별로예요: 청결 상태, 객실의 편안함
Room was small and not comfortable
2023년 9월에 1박 숙박함
답변 제공: Ramada by Wyndham Whitecourt 님, 2023년 9월 14일
Thank you for your review. I am sorry you did not like the room.

10/10 - 훌륭해요

Andre

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Could use an elevator. Long climb for seniors with luggage ( both ways)
2023년 9월에 1박 숙박함
답변 제공: Ramada by Wyndham Whitecourt 님, 2023년 9월 14일
Thank you for your review.

8/10 - 좋아요

Janie

좋아요: 청결 상태
Joan was awesome!! Would definitely recommend. The motel is dated but is clean
2023년 9월에 2박 숙박함
답변 제공: Ramada by Wyndham Whitecourt 님, 2023년 9월 14일
Thank you for your review. I am glad to hear you had a pleasant experience with management.

8/10 - 좋아요

Sheldon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: Ramada by Wyndham Whitecourt 님, 2023년 9월 3일
Thank you for your rating!

8/10 - 좋아요

Oskar

좋아요: 직원 및 서비스
Cheq
2023년 8월에 1박 숙박함
답변 제공: Ramada by Wyndham Whitecourt 님, 2023년 9월 3일
Thank you for your review!