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라마다 바이 윈덤 셀러스버그/루이빌 노스 여행 후기

2.5 out of 5
라마다 바이 윈덤 셀러스버그/루이빌 노스
360 Triangle Dr, I-65 Exit 9, Sellersburg, IN

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 411개" "
평점 8 - 좋아요. 1002개 이용 후기 중 315개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 151개" "
평점 4 - 별로예요. 1002개 이용 후기 중 74개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 51개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property appears to be older, but has been updated in the rooms, which are a bit smaller but was clean and the beds were comfortable. The staff was nice and easy to deal with. It's not a fancy hotel, but a clean place to spend a few nights.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Keith, We are pleased to hear that you found our rooms clean and our staff accommodating during your stay. Our team works hard to provide a comfortable experience for all our guests. Your feedback on our updated rooms is appreciated, and we hope you enjoyed your time with us.

10/10 - 훌륭해요

Cody

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 13일
Hello Cody,We are delighted to hear you had an excellent stay with us! We look forward to welcoming you back in the future for another memorable experience.

10/10 - 훌륭해요

Elsie

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking lot is connected to a Cracker Barrel which is where we went for dinner one night! Very convenient to the high way and nearby stores! The hotel was clean, staff was very friendly, bed and pillows were clean and you could tell were maintained properly. Very happy with our stay and will likely return for future trips near the area
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Elsie,We're glad to hear you found our location convenient and enjoyed your stay. Our team works hard to provide a clean and friendly environment for all our guests. We appreciate your kind words and look forward to welcoming you back on your next trip to the area.

8/10 - 좋아요

Wendi

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool was nice, towels provided. Enjoyed breakfast and staff was overall friendly. (would've loved some bacon or biscuits/gravy). Didn't really need much.. there was some trash in the floor in our room, but overall seemed clean.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Wendi,We're glad to hear you enjoyed our pool and breakfast options. Your feedback helps us improve; we appreciate your comments on room cleanliness. For any future concerns, please reach out to our management team directly.

8/10 - 좋아요

Pamela

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Pamela,We are thrilled to hear you enjoyed your stay with us! If you have any additional feedback to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

6/10 - 괜찮아요

Jesse

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Bedspread and sheets and had stains, bathroom door hinge was falling off making door difficult to open and close, property advertised having a hot tub , but had a deck built over top of it.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Jesse, We appreciate your feedback and apologize for the inconvenience you experienced. Your comments will be shared with the team for further review to ensure our guests' comfort and convenience are met. Please feel free to reach out to our management team for any further assistance or feedback regarding your stay.

10/10 - 훌륭해요

Randy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Newer property. Nice big room
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 1일
Hello Randy,We appreciate your positive feedback on the size of our rooms at our newer property. Your satisfaction is important to us, and we hope you had a comfortable stay with us.

10/10 - 훌륭해요

John

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello John,We are thrilled to hear that you had a wonderful stay at our hotel! If you have any further comments or would like to share more about your experience, please feel free to reach out to us. We hope to welcome you back soon for another fantastic stay!

6/10 - 괜찮아요

Helen

연인과의 여행
좋아요: 청결 상태
While convenient for visits with family in Sellersburg, we don’t appreciate the TV in the dining area being et on a channel that is politically divisive. It makes for a very unpleasant breakfast experience.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Helen,We apologize for any discomfort this may have caused. Guest feedback is valuable, and we will review our TV channel selections going forward to ensure a more enjoyable dining experience for all our guests. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice and clean stay. Staff were very helpful.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Mark,We are delighted to hear that you enjoyed a pleasant and tidy experience during your stay with us. Our team always strives to provide exceptional service to all our guests. If you have any further feedback or suggestions, please do not hesitate to reach out to our management team.

10/10 - 훌륭해요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Katherine,We are thrilled to hear you had a wonderful stay at our hotel! We look forward to welcoming you back soon for another fantastic experience!

8/10 - 좋아요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Ashley,We're thrilled to hear you enjoyed your stay with us! If you have any suggestions or comments, feel free to get in touch with us directly. We hope to welcome you back soon!

10/10 - 훌륭해요

Esther C. 님, Traverse City

좋아요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Esther C.,We're delighted to hear you had a wonderful stay with us! Should you have any further feedback to share, please do not hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to the highway. Just stayed one night during road trip. Arrived late left early met our needs
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 17일
Hello Richard,We are pleased to hear that our convenient location met your needs during your road trip. We appreciate your feedback and hope to welcome you back for another comfortable stay in the future.

10/10 - 훌륭해요

Maria Luisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is very clean. The place is quiet. Staff can try to be a little friendly. Breakfast can be better if it’s not the same scrambled egg and sausage each and everyday.
2024년 2월에 5박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Maria Luisa,Thank you for sharing your experience with us. We're glad you found our property clean and quiet. We appreciate your feedback regarding our staff friendliness and breakfast variety; we will share it with our team for their awareness of your observations. Our goal is to enhance our guests' experience continually.

10/10 - 훌륭해요

Paula

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great rooms!
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Paula,We are thrilled to hear that you enjoyed our rooms! Your positive feedback is truly appreciated and we hope to welcome you back in the future. Thank you for sharing your experience with us.

6/10 - 괜찮아요

ROBERT

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very noisy like a window was open. Paper thin walls. Kids running the halls. Check in was slow compared to someone else checking in next to us. Frustrating after a 14 hour drive in the rain. The other people have it quick and easier.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 3일
Hello ROBERT,We regret to hear about the inconvenience you experienced during your stay. We take all feedback seriously and will address your concerns with our team. Rest assured we aim to make improvements where necessary for the comfort of all our guests.

10/10 - 훌륭해요

Brenda 님, Grand Rapids

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Brenda,We're thrilled to hear you enjoyed your stay with us! We look forward to welcoming you back soon.

10/10 - 훌륭해요

Molly

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Recently updated rooms, clean, breakfast was okay- could use improvements. Overall did the job for a work trip off Inst. 65.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Molly,We appreciate your feedback on our updated rooms and cleanliness. Your comments on breakfast will be shared with our team for consideration. We're glad to hear the hotel served its purpose for your work trip near I-65. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Chris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was clean, staff was friendly, the shower was lovely. The parking seems lacking at first but there is tons in back and nearby side doors you can use your card to enter.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 16일
Hello Chris,Thank you for sharing your feedback on your recent stay with us. We're pleased to hear that you found our hotel clean, our staff friendly, and enjoyed our lovely shower. We apologize for any initial inconvenience you may have experienced with parking, but we're glad to know that there is ample parking available at the back and nearby side doors, accessible with your card. We appreciate your comments and hope to welcome you back again soon.

10/10 - 훌륭해요

Amber

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Amber,We are delighted to hear that you had a fantastic stay with us! If you have any future concerns, please feel free to reach out to us.

10/10 - 훌륭해요

Valorie

좋아요: 청결 상태, 직원 및 서비스
It was close to the highway and dinjng. We are on a long trip.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Hello Valorie,Thank you for choosing our hotel for your trip. We appreciate your feedback regarding the convenient location near the highway and dining options. We hope you had a comfortable stay with us and enjoyed the ease of access to nearby amenities. We look forward to welcoming you back on your next journey.

8/10 - 좋아요

Maurice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 3일
Hello Maurice,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and are glad to hear that you enjoyed your time with us. If you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Renee

가족 여행
Convenient location
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 28일
Hello Renee,Thank you for choosing our hotel for your recent stay! We're glad you found our location convenient. We appreciate your feedback and hope to welcome you back in the future!

8/10 - 좋아요

Donald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Donald, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

6/10 - 괜찮아요

Kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Kim,Thank you for choosing our hotel for your recent stay. We regret to hear that your experience was not up to your expectations. We kindly request you to reach out to us directly so we can address any concerns you may have had during your stay. We appreciate your feedback and hope to have the opportunity to improve your future experience.

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Hello Sandra,We appreciate you taking the time to rate your recent stay at our hotel. We are thrilled to hear that you had a positive experience with us. If you have any further comments or would like to provide more feedback, we encourage you to reach out to us directly. We hope to welcome you back in the future.

8/10 - 좋아요

TIM

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was good
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Hello TIM, Thank you for sharing your feedback on our breakfast. We are glad to hear that you enjoyed it. We strive to provide a variety of options to cater to our guests' preferences. We appreciate your positive comments and hope to welcome you back in the future.

10/10 - 훌륭해요

Laila

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Laila,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. Should you have any additional feedback or if there is anything else we can do to assist you, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Thomas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Respectful/helpful staff Gym was a little small and can't accommodate for more than about 2 people at a time but had everything that you'd need for a good, small workout. great stay though and i would recomend.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 12일
Hello Thomas,Thank you for choosing our hotel for your stay and for taking the time to leave a review. We appreciate your kind words about our respectful and helpful staff. We apologize for any inconvenience regarding the size of our gym. However, we are glad to hear that it had everything you needed for a good workout. We value your recommendation and hope to welcome you back in the future.

2/10 - 너무 별로예요

sharon

2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello sharon, We're sorry to hear that your recent stay did not meet your expectations. We encourage you to reach out to us directly so we can address any specific concerns you may have had. We value your feedback and strive to provide exceptional service to all of our guests.

10/10 - 훌륭해요

Bill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Bill,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience with us. It was our pleasure to provide you with excellent service and ensure your satisfaction throughout your stay. We hope to welcome you back for another exceptional visit in the future. Safe travels!

10/10 - 훌륭해요

Melvin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Melvin,Thank you for sharing your feedback! We're delighted to hear that you had a great experience during your stay with us. We strive to provide excellent service and ensure our guests' satisfaction. It was a pleasure to have you as our guest, and we hope to welcome you back in the future for another enjoyable stay.

8/10 - 좋아요

Jaymee

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Jaymee, We appreciate your recent stay at our hotel. If you have any specific feedback or concerns regarding your experience, please do not hesitate to reach out to us directly. We value your opinion and would love to have the opportunity to address any issues you may have had. Thank you for choosing our hotel, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 31일
Hello Thomas,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience. If you have any additional feedback or if there is anything else we can do to make your next stay even better, please don't hesitate to reach out to us. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Linda 님, Madisonville

가족 여행
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Linda,We are thrilled to hear that you had an excellent experience during your stay with us! We strive to provide exceptional service and it's always gratifying to know that our efforts have made a positive impact. Should you have any additional feedback, we encourage you to reach out to us directly so that we can further enhance our guests' experience. We look forward to welcoming you back in the future!

4/10 - 별로예요

Davy

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
We have stayed at this Ramada for several years in a row and typically have a nice stay. This time it was noisy and we were awakened several times through the night and early morning. At 4:00 a.m., there was someone talking or watching television loudly for at least an hour. Around 6:00 a.m., the ice machine became in high demand for about half an hour, waking up everyone in our room. Around 6:30 to 7:00 a.m., one of the employees was talking very loudly outside our door and other employees kept rolling a very noisy cart outside our room. A lack of courtesy made for very poor sleep for my whole family.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Davy, Thank you for taking the time to share your feedback with us. We apologize for the disturbance you experienced during your recent stay at our Ramada hotel. We strive to provide a pleasant and comfortable environment for all of our guests, and we understand that noise disruptions can be frustrating. Your comments have been noted, and we will address them with our team to ensure that this does not happen again in the future. We appreciate your continued loyalty and look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Brenda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean rooms and tub and bathroom were very clean.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Brenda,We're pleased to hear that you found our rooms and bathroom to be clean during your stay. guest satisfaction is our top priority! If you have any future concerns, please feel free to reach out to us directly. We appreciate your feedback.

6/10 - 괜찮아요

Steve

가족 여행
좋아요: 청결 상태, 객실의 편안함
Good
Older but redone nicely Nice breakfast
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Steve, Thank you for your feedback! We're glad you appreciated our renovated accommodations. We take pride in continuously improving our hotel to ensure guest satisfaction. We're also delighted to hear that you enjoyed our breakfast. We value your support and hope to welcome you back in the future for an even better experience.

8/10 - 좋아요

Tony

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
I didn't like that Expedia screwed up my reservation and I had to pay more money , not happy with them.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Tony,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the confusion with your reservation. It's important to note that third-party bookings can occasionally encounter issues. We appreciate your understanding in this matter and suggest reaching out to Expedia directly for further assistance.

8/10 - 좋아요

Jason

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place, great breakfast
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Jason,Thank you for your feedback! We're glad to hear that you enjoyed your stay and the breakfast offered at our hotel. We strive to provide a pleasant experience for all our guests. We hope to welcome you back in the future for another enjoyable stay.

10/10 - 훌륭해요

Cindy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was very clean, David at front desk was very helpful. Great location easy to find.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 28일
Hello Cindy,Thank you for your positive feedback regarding the cleanliness of our rooms and the helpfulness of David at the front desk. We take pride in providing a clean and welcoming environment for our guests. We're glad to hear that our hotel's location was convenient for you. We appreciate your review and hope to welcome you back in the future.

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Hello Daniel,We greatly appreciate you choosing our hotel for your stay. If there is anything we can do to make your next visit even better, please don't hesitate to let us know. We hope to have the pleasure of serving you again soon.

8/10 - 좋아요

Helen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to get to. Clean and fairly well maintained. Price was good.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Helen,Thank you for choosing our hotel for your stay. We're glad to hear that our convenient location, cleanliness, and maintenance met your expectations. Your positive feedback is greatly appreciated, and we hope to welcome you back again in the future.

10/10 - 훌륭해요

Patti

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent rate for cleanliness. Very comfortable room. Staff was accommodating.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Hello Patti,Thank you for your positive feedback on our hotel's cleanliness, comfortable rooms, and accommodating staff. We appreciate your kind words and are glad to hear that you had a pleasant stay. We hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Charles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Second visit in two years. Each time the service and facility was the same, good quality.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Hello Charles,Thank you for choosing to stay with us again! We are delighted to know that you enjoyed our consistent service and facility quality during both of your visits. We appreciate your loyalty and look forward to welcoming you back for another exceptional stay in the future.

4/10 - 별로예요

Cecelia

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Totally disrespectful
Yes the hotel is clean and seems bug free…which is a huge problem in this area! So they great stars for that…but if you are wanting privacy and a little decency when going through a tough time …this is not place…husband and I took a little get away from home type trip, romance for better words…kept my godson for one night with us , I explained to housekeeping that he had gotten sick and I pre washed the sheets that were dirty, I also dusted our tables off , cleaned the bathroom and sink put all our trash into one big trash bag and linens in one pile under the sink…not ONLY DID I have three housekeepers watching me put my belongs away and making sure I didn’t forget anything (we had ALOT of stuff with us) still none of their concern,,,but nonetheless it was at 10:30 they started trying to get me out of room,..checkout is 11am, I had my 2 1/2 yr old godson still and doing all the cleaning (husband had to work) and packing the car and feeling like a complete idiot, they remained staring and talking in Spanish and one housekeeper outside I believe she’s the manager was calling a friend and she was not quiet proceeded to tell her friend that we were weird and laughing cuz I had run out of room in my car to put things and apparently that was funny!!!! Then the manager proceeded to bring me a bag of belongings I had left in closet, (yes romance trip we brought some “toys” adult toys) , and basically threw the bag at me and said here ma’am “I think you forgot some things!) meanwhile
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Hello Cecelia, Thank you for sharing your experience at our hotel. We appreciate your positive feedback regarding the cleanliness of our property. However, we apologize if you felt uncomfortable during your stay. We strive to provide a respectful and accommodating environment for all of our guests. We will address your concerns with our team to ensure that incidents like these do not reoccur. If you have any further feedback, please contact our management team. We hope you consider staying with us again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place
Nice and clean. Good breakfast options. Bed is firm. A little noisy next to the freeway but i wear esrplugs so it was fine.
2023년 11월에 1박 숙박함
답변 제공: mgmt 님, 2023년 11월 11일
Thank you for taking the time to share your feedback. Ramada Sellersburg staff pride themselves on maintaining a high standard and it is rewarding to know that our efforts have been appreciated. We hope to have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Jessica

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was nice. The rooms were clean and the staff was polite and helpful. But Im not sure I would return. I could hear my neighbors tv until about 3am, woke up to the smell of marijuana and on the last night there were children on the 3rd floor playing in the hallway screaming and slamming doors.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 16일
Hello Jessica,Thank you for choosing our hotel for your stay. We're glad to hear that you found our property to be nice with clean rooms and helpful staff. We apologize for any disturbance caused by noise from neighboring rooms and the presence of an undesirable odor. We appreciate your feedback and will use it to improve our guest experience. We hope you'll reconsider and give us another opportunity to provide you with a more enjoyable stay in the future.

10/10 - 훌륭해요

ron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was well kept
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 1일
Hello ron,Thank you for taking the time to share your feedback on our well-kept property. We pride ourselves on maintaining a high standard and it is rewarding to know that our efforts have been appreciated. We hope to have the pleasure of welcoming you back soon.