Dear Charles, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Sincerely,Brenda EnnisGeneral Manager

Dear Myisha, Thank you for posting such kind comments about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing La Quinta Inn & Suites Hot Springs. We look forward to welcoming you again soon.Sincerely,Brenda EnnisGeneral Manager

Dear Yajaira, Thank you for this kind rating! We always work hard to provide a high-quality experience for all our guests, so it's nice to hear that you had an enjoyable stay at La Quinta Inn & Suites Hot Springs. We'd love to host you again someday for another great visit.Sincerely,Brenda EnnisGeneral Manager

Dear Diana, Thank you for choosing La Quinta Inn & Suites Hot Springs and for your great review. We are glad you had an enjoyable stay and that our fresh and spotless property and delicious breakfast met your expectations. It is also good to see that the exceptional hospitality provided by our associates, especially Hailee and Willis, made for a memorable experience. It will be a pleasure to share your compliments with them. Thank you once more for sharing your review with fellow travelers and for your excitement about returning; we look forward to your next visit.Sincerely,Brenda EnnisGeneral Manager

Dear Ron, Thank you for choosing us and taking the time to write a review about your visit. We appreciate your concerns regarding the maintenance issue you encountered and have addressed it with the appropriate individuals. Thank you once more, and we hope that you will stay with us again the next time you are in the area.Sincerely,Brenda Ennis,General Manager

Dear Samantha, Thank you for choosing La Quinta Inn & Suites Hot Springs. We are glad you had a perfect stay and that our well-kept property and prime location made for a memorable experience. Thank you again; we look forward to welcoming you back soon for another fantastic visit.Sincerely,Brenda EnnisGeneral Manager

Dear Mr. Keith, Thank you for choosing La Quinta Inn & Suites Hot Springs. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you once more for taking time out of your day to recognize our efforts. We look forward to welcoming you again soon.Sincerely,Brenda EnnisGeneral Manager

Dear Tommy, Thank you for choosing La Quinta Inn & Suites Hot Springs and for your kind review. We are thrilled to know that we exceeded all of your expectations and that our well-kept property and your seamless check-in as well as check-out process made for a memorable experience. It is also good to see that you loved our delicious breakfast and the hospitality provided by our courteous associates. Thank you again for being our guest; we look forward to our next visit.Sincerely,Brenda EnnisGeneral Manager

Dear Carlos, Thank you for rating your visit with us. While we are glad you had a seamless check-out experience, we sincerely apologize for not meeting your expectations during your recent visit. Thank you again; we hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Sincerely,Brenda EnnisGeneral Manager

Dear Veronica, It is great that you had an excellent stay at La Quinta Inn & Suites Hot Springs. Every member of our staff takes great pride in the service they deliver, and it is so nice to know it shows. We will be sure to share your compliments with them. Thanks for being our valued guest, and we look forward to serving you again soon! Sincerely,Brenda EnnisGeneral Manager

Dear Brian, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Brenda EnnisGeneral Manager

Dear Toinette, Thank you for staying with us at La Quinta Inn & Suites Hot Springs. We appreciate your kind rating and are glad you enjoyed your overall stay. However, please accept our apologies that we did not meet all your expectations. We are grateful for your comments, and we are taking measures to refresh and rejuvenate our property. Our goal is to provide every guest with a quality experience, comfortable accommodations, and great service. Thank you again for your valuable feedback, and we hope to welcome you back soon!Sincerely,Brenda Ennis,General Manager

Dear Amy, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at La Quinta Inn & Suites Hot Springs. We look forward to your return and wish you all the best with your future travels.Sincerely,Brenda Ennis,General Manager

Dear Julia, Thank you for staying with us and for your candid review. We appreciate your alerting us to the issue you experienced with the curtains in your room. We have mentioned these items to the appropriate departments, and we are working on resolutions. We're sorry if you were inconvenienced in any way. On a positive note, we are glad you liked our devoted staff and enjoyed the delicious breakfast. We hope you will stay with us the next time you are in the area. Sincerely,Brenda EnnisGeneral Manager

Dear Walter, Even though the rating given does not reflect your generous compliments, we are glad to know our convenient location and closeness to the Hot Springs Downtown Historic area, with many restaurants and shopping venues close by, made your stay even better. We strive to exceed expectations in every aspect, and we appreciate your comments. We hope you will return whenever your travels bring you to the city.Sincerely,Brenda EnnisGeneral Manager

Dear Joshua, Thank you for your rating. We apologize for anything other than a perfect visit. Your experience is not representative of our usual performance, and we are disappointed for not meeting your expectations. We hope you will consider staying with us again, as we would love to provide you with the exceptional experience you deserve. Sincerely,Brenda EnnisGeneral Manage

Dear Michael, Thank you for staying with us and for your candid review. We appreciate your alerting us to the issues you experienced in your room. We have mentioned these items to the appropriate departments, and we are working on resolutions. Your feedback helps make us better, and we appreciate you taking the time to share. We are also sorry to read that you did not thoroughly enjoy our breakfast. We will certainly follow up with our food and beverage team to see where we can do better. We're sorry if you were inconvenienced in any way. We apologize that we fell short of your expectations but hope you will give us another chance to provide you with excellent service the next time you are in our area. Sincerely,Brenda EnnisGeneral Manager

Dear Amber, Thank you for taking the time to post this wonderful review and for sharing it with other travelers. We appreciate the positive feedback you have provided regarding your stay. Our entire staff at La Quinta Inn & Suites Hot Springs works hard daily to meet and exceed our guests' expectations, so we are glad we accomplished this during your stay with us. We look forward to welcoming you again whenever your travels bring you back to our area.Sincerely,Brenda EnnisGeneral Manager

Dear Ashley, We appreciate your loyalty to our brand and apologize for the frustrations you experienced due to not receiving the suite you booked. We try to make every effort to provide the accommodations requested based on availability; therefore, we regret not meeting your expectations. We are also sorry for the issues you faced with the elevators and for the temporary inconvenience. We hope you will give us another opportunity to deliver the service and hospitality you should have received this time.Sincerely,Brenda EnnisGeneral Manager

Dear Curtis, Thank you for choosing to stay with us and sharing your review. We strive to provide a flawless experience to all our guests; therefore, we apologize for not meeting all of your expectations. We regret your disappointment with the breakfast timings, and we are also sorry for the unsatisfactory experience you had at our indoor pool. We care about the satisfaction of our guests; thus, we appreciate you letting us know what we can do to make your next stay perfect. We will share your comments appropriately as we are committed to enhancing our guest's time with us. We are grateful for your valuable feedback and hope you will revisit us for a more gratifying stay.Sincerely,Brenda EnnisGeneral Manager

Dear Zachary, Thank you for your honest evaluation. We apologize for not meeting your expectations regarding room cleanliness and maintenance. We have procedures in place so these problems do not occur. Regrettably, we missed a step, and we are sorry we let you down. Rest assured, your concerns will be reviewed and most certainly be forwarded to the appropriate departments to ensure similar situations can be avoided in the future. Thank you again for bringing this to our attention, and we hope you will give us another opportunity to serve you again the next time your travels bring you to our beautiful area.Sincerely,Brenda EnnisGeneral Manager

Dear Kimberly, We appreciate you taking the time to leave your kind rating for La Quinta Inn & Suites Hot Springs. Your satisfaction is important to us; therefore, we are pleased to have met your expectations. We look forward to seeing you again soon!Sincerely,Brenda EnnisGeneral Manager

Dear Wanda, Thank you for sharing about your experience at La Quinta Inn & Suites Hot Springs. We are glad you enjoyed our devoted staff and also the comforts of your bed. However, we want to apologize for not meeting your expectations concerning the breakfast. We will address these concerns with our food and beverage team as we always want to improve our guest experience. Thank you again for being our guest, and we hope you will plan on staying with us again the next time your travels bring you to Hot Springs. Sincerely,Brenda EnnisGeneral Manager

Dear Lee, Thank you for staying with us and for taking the time to write a review. Please accept our apologies that we did not meet your expectations with some of our amenities. We appreciate your specific comments, and we are taking measures to refresh and rejuvenate our property. Our goal is to provide every guest with a quality experience, comfortable accommodations, and great service. Thank you again for your valuable feedback, and we hope to welcome you back soon!Sincerely,Brenda EnnisGeneral Manager

Dear Barbara, Thank you for taking the time to post this wonderful review and for sharing it with other travelers. We appreciate the positive feedback you have provided regarding your stay. Our entire staff at La Quinta Inn & Suites Hot Springs works hard daily to meet and exceed our guests' expectations, so we are glad we accomplished this during your stay with us. We look forward to welcoming you again whenever your travels bring you back to our area.Sincerely,Brenda EnnisGeneral Manager

Dear Jeanne, Thank you for staying with us and for taking the time to write a review. Please accept our apologies that we did not meet your expectations during your recent stay with us. We appreciate your comments, and we are taking measures to refresh and rejuvenate our property. Our goal is to provide every guest with a quality experience, comfortable accommodations, and great service. Thank you again for your valuable feedback, and we hope to welcome you back soon!Sincerely,Brenda EnnisGeneral Manager

Dear Ana, Thank you for the wonderful rating for La Quinta Inn & Suites Hot Springs. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Sincerely,Brenda EnnisGeneral Manager

Dear Babak, We appreciate you staying with us and sharing your feedback. Our goal is to provide clean and modern accommodation to all our guests; therefore, we sincerely apologize for not living up to expectations during your visit. We are also sorry for the cleanliness issues that you encountered, and we can understand the frustration this caused. We strive continuously to deliver an outstanding experience, so comments like yours are disheartening. We will share them appropriately as we are committed to enhancing our guests' experience, and we are grateful for your valuable feedback. We also regret the noise disturbances that impacted your stay. Guests not adhering to the property rules concerning noise can be challenging for all concerned, and we are very sorry for the frustration this caused. We are grateful for your patience, and we hope you will give us another opportunity to deliver the seamless experience you should have received this time.Sincerely,Brenda EnnisGeneral Manager

Dear Guest, We are thrilled you had an excellent stay at La Quinta Inn & Suites Hot Springs, and we appreciate the high rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Brenda EnnisGeneral Manager

Dear John, Thank you for staying with us and for your candid review. We appreciate your alerting us to the noise and maintenance issues you experienced in your room. We have mentioned these items to the appropriate departments, and we are working on resolutions. Your feedback helps make us better, and we appreciate you taking the time to share. We're sorry if you were inconvenienced in any way. We hope you will stay with us the next time you are in the area. Sincerely,Brenda EnnisGeneral Manager

Dear Jessica, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely,Brenda Ennis,General Manager

Dear Valued Guest, Thank you for taking the time to write a review. We are happy you enjoyed our service, but we apologize that you experienced some issues in your room. Thank you for pointing out that our team was responsive and corrected this for you right away. We will continue to work hard to deliver outstanding guest service. Thanks again for your comments, and we hope you will choose us again soon.Sincerely,Brenda EnnisGeneral Manager

Dear Crystal, Thank you for taking the time to post this wonderful review and for sharing it with other travelers. We appreciate the positive feedback you have provided regarding your stay. Our entire staff at La Quinta Inn & Suites Hot Springs works hard daily to meet and exceed our guests' expectations, so we are glad we accomplished this during your stay with us. We look forward to welcoming you again whenever your travels bring you back to our area.Sincerely,Brenda EnnisGeneral Manager

Dear Jack, Thanks for the outstanding rating! We are delighted your time at La Quinta Inn & Suites Hot Springs was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Sincerely,Brenda Ennis,General Manager

Dear Ron, Thank you for your recent stay at our hotel. We appreciate the time you took from your day to rate your visit. We are always grateful for feedback that helps us better serve our guests. Thank you again for your business, and we hope you will revisit us for the flawless hospitality we strive to provide every guest.Sincerely,Brenda EnnisGeneral Manager

Dear Nathan, Thank you so much for your recent stay at La Quinta Inn & Suites Hot Springs. It is great to see you and your child enjoyed your time here and loved the comforts of the king bed and found us at a good value. However, we always want our guests to have a gratifying experience in every aspect, which is why it was disappointing to read that the sofa bed in your room was not very comfortable. We know this was an inconvenience and hope you were still able to get a restful night's sleep. We will look into this; thank you for letting us know. It was wonderful to have you as our guest, and we hope you will return soon.Sincerely,Brenda Ennis,General Manager

Dear Melissa, Thank you for evaluating your stay and sharing your observations. Although we are glad you liked our devoted associates along with the comforts of the bed, we are sorry for not meeting all of your expectations and any items that were overlooked in the preparation of your room. We have discussed this with our housekeeping staff, and steps are being taken to ensure this is not repeated. We also apologize that you were inconvenienced by the noise from other guests. Your comments remind us there is always room for improvement, and we will review your feedback with the appropriate individuals. We have also noted your comments regarding the parking helps us identify ways to improve our overall service, and for that, we are grateful. We appreciate your patience, and we hope you will consider staying with us the next time your travels bring you to the area.Sincerely,Brenda Ennis,General Manager

Dear Joseph, Thank you for choosing La Quinta Inn & Suites Hot Springs and for your nice rating. Ensuring a seamless, fulfilling experience for each guest is essential to us; therefore, we are disappointed about any difficulties you encountered with your guest room and for any inconvenience this caused you. Our accessible rooms are designed based on ADA requirements. We appreciate you bringing these concerns to our attention as we are continually seeking to improve. It is gratifying to learn about what we are getting right, as well as where we can bolster our efforts. Thank you once again for your valuable feedback and for choosing to stay with us. We hope to welcome you back and prove our dedication to outstanding hospitality.Sincerely,Brenda Ennis,General Manager

Dear Krik, We are delighted you enjoyed your stay with us at La Quinta Inn & Suites Hot Springs, and we hope this will be your home away from home whenever your travels bring you to the Hot Springs area. Being conveniently located in the business district is ideal for many business travelers in addition to having our meeting room and business center. Traveling for pleasure? We are also just minutes away from the heart of Hot Springs Downtown Historic area, Garvan Woodland Gardens, Magic Springs Amusement and Water Park, many lakes, and other nearby attractions. We thank you for sharing your experience online and hope you will come back to stay with us very soon!Sincerely,Brenda Ennis,General Manager

Dear Jack, Thank you for choosing La Quinta Inn & Suites Hot Springs and for your excellent rating. We are delighted to learn that you thoroughly enjoyed your overall stay. Having said that, we regret any inconvenience caused while finding our location. We appreciate you sharing your feedback, and we look forward to seeing you again soon the next time you are in the Hot Springs area!Sincerely,Brenda Ennis,General Manager

Dear Shane, Thank you for choosing La Quinta Inn & Suites Hot Springs for your overnight accommodations and for sharing your experience for others to see. It's always great to see a guest has enjoyed their stay, and we wish you had been here longer to experience everything we have to offer. We have extremely quiet rooms throughout the hotel, providing a very relaxing experience for our guests, as well as courteous associates. We look forward to having you as our guest again!Sincerely,Brenda Ennis,General Manager

Dear Sammie, Thank you for selecting La Quinta Inn & Suites Hot Springs and for your excellent rating. We are thrilled to read that you thoroughly enjoyed our relaxing accommodations in addition to courteous associates. We look forward to welcoming you again whenever your travels bring you back to our area.Sincerely,Brenda EnnisGeneral Manager

Dear Justine, Thank you for choosing us for your recent stay. Please accept our apologies for not meeting your expectations with the overall look and condition of the accommodation, and we regret the inconvenience this caused. We strive to keep our property clean and fresh, but we understand you were looking for a more modern experience. We will gladly share your valuable feedback appropriately for our future plans. We hope you will revisit, as we would welcome another opportunity to show you why we are a great choice when visiting the area and to provide you with the exceptional stay you deserve.Sincerely,Brenda EnnisGeneral Manager

Dear Kristy, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at La Quinta Inn & Suites Hot Springs. We look forward to welcoming you back on your next visit!Sincerely,Brenda Ennis,General Manager

Dear Harvey, Thank you for reviewing your recent stay at our hotel. Please accept our apologies for the inconvenience you faced with the side door and that it was not resolved while here. We have shared your comments with the appropriate team to ensure a much better guest experience moving forward. We also regret not meeting your expectations with our amenities and have taken note of all your reviews as we are continually striving for ways to improve. We are grateful for your patience and hope to see you again to provide you with the flawless experience you deserve.Sincerely,Brenda Ennis,General Manager

Dear Christopher, Thank you for taking the time to review your recent stay at our hotel. Please accept our apologies for the cleanliness and maintenance issues you encountered with the room assigned to you and for the inconvenience this caused you. We have shared your comments with the appropriate team to ensure a much better guest experience moving forward. We appreciate your patience and hope to see you again to provide you with the flawless stay you deserve.Sincerely,Brenda Ennis,General Manager

Dear Dabria,It is great that you had an excellent stay at La Quinta Inn & Suites Hot Springs. We are thrilled you loved our spotless rooms, indoor pool, and excellent service. We love that you will come back again and hope it will be soon.Sincerely,Brenda EnnisGeneral Manager

Dear April,Thank you for taking the time to post this wonderful review and for sharing it with other travelers. Our entire staff at La Quinta Inn & Suites Hot Springs works hard daily to meet and exceed our guests' expectations. We are glad you loved our spotless property, friendly service, and affordable rates. We look forward to welcoming you again whenever your travels bring you back to our area.Sincerely,Brenda EnnisGeneral Manager

Dear Staci, Thank you for sharing your feedback with us. We sincerely apologize for the oversights in assigning your room, and we appreciate your patience. We have also taken note of your specific comments regarding the pillows. Our top priority is the well-being and satisfaction of our guests, and we are committed to addressing any concerns that may affect their stay. Your input is invaluable to us, and we thank you for bringing this matter to our attention. We regret not meeting all of your expectations and will address your comments with the appropriate teams as we strive for guest satisfaction. We hope you will allow us an opportunity to regain your trust and provide you with the seamless style you deserve.Sincerely,Brenda Ennis,General Manager