Dear guest, thank you for choosing Grand Hyatt Beijing at Oriental Plaza and for sharing your feedback. We are pleased to hear that you enjoyed staying with us. Thank you for recommending our hotel, we will continue to provide comfortable and unforgettable staying experience to all our guests. Thank you again and we look forward to welcoming you back soon!

Dear guest, thank you for staying at Grand Hyatt Beijing at Oriental Plaza. We are very pleased to hear you liked our Club Oasis swimming pool. We will make sure our routine maintenance and looking forward to welcoming you back soon for your next visit to Beijing. Sincerely, Johannes Rasmus Executive Assistant Manager

Dear guest, thank you for choosing Grand Hyatt Beijing at Oriental Plaza and for sharing your positive feedback. We look forward to welcoming you back soon.

Dear Hyunoh, Thank you for staying at Grand Hyatt Beijing at Oriental Plaza and for sharing your feedback. We are glad to learn that you liked our room and we also note your feedback on the breakfast. Rest assured we will look into ways to improve. We look forward to welcoming you back soon. Sincerely, Johannes Rasmus Executive Assistant Manger

Dear HAESONG, welcome back to Grand Hyatt Beijing at Oriental Plaza and thank you for sharing your feedback. We are pleased to have your continuous support to our hotel and hear you liked our service. We will look forward to welcoming you back soon. Sincerely, Maggie Dong Director of Rooms

Dear Hae song, Welcome back to Grand Hyatt Beijing at Oriental Plaza and sharing your positive feedback with us. Thank you for your continuous support, and we look forward to welcoming you and your family soon when you travel in Beijing next time. Sincerely, Gerald Ursulet Hotel Manager

Dear Guest, Thank you for choosing Grand Hyatt Beijing at Oriental Plaza for your stay. We are extremely pleased to learn you and your family enjoyed our facilities and our swimming pool in particular. We also note your comments related to your breakfast experience and thank you for your constructive feedback. We look forward to welcoming you back to Grand Hyatt Beijing in a not too distant future. Sincerely, Gerald Ursulet Hotel Manager Grand Hyatt Beijing

Warm greetings from Grand Hyatt Beijing! Thank you for reviewing your recent stay with us, we appreciate receiving all feedback from our guests. We sincerely apologize for your food experience with us and hope to have an opportunity to deliver a better and refreshed one to you in the near future. Thanks again for your valuable feedback. Sincerely,

Dear Guest, Warm greetings from Grand Hyatt Beijing! Thank you for commending our team members for their outstanding service, it is always a pleasure when our guests enjoy their Grand Hyatt Beijing experience. Hopefully, this is the first of many stays with us, it would be our pleasure to welcome you back for more great Grand Hyatt Beijing experiences. Sincerely,

Dear Guest, Thank you for taking the time to provide us with your feedback. We are sincerely concerned about your experience of our hotel, and we apologize for falling short of your expectations this time. We will make improvements on the areas where we have displayed a decline. Meanwhile, we hope to have the opportunity to welcome you back again in the near future. Sincerely, Grand Hyatt Beijing at Oriental Plaza

Dear Guest, Thank you for taking the time to provide us with your feedback. We are sincerely concerned about your experience of our hotel, and we apologize for falling short of your expectations this time. We will make improvements on the areas where we have displayed a decline. Meanwhile, we hope to have the opportunity to welcome you back again in the near future. Sincerely, Grand Hyatt Beijing at Oriental Plaza

Dear Guest, Warm greetings from Grand Hyatt Beijing! Thank you for letting us know what made your Grand Hyatt Beijing experience comfortable and memorable, we are delighted that you enjoyed your recent stay with us. We also appreciate your positive feedback on our location and service. It would be our pleasure to welcome you back should you visit Beijing again in the future. Sincerely, Grand Hyatt Beijing at Oriental Plaza

Dear Guest, Warm greetings from Grand Hyatt Beijing! Thank you for letting us know what made your Grand Hyatt Beijing experience comfortable and memorable, we are delighted that you enjoyed your recent stay with us. We also appreciate your positive feedback on our location and service. It would be our pleasure to welcome you back should you visit Beijing again in the future. Sincerely, Grand Hyatt Beijing at Oriental Plaza

Dear Reviewer, Warm greetings from Grand Hyatt Beijing. Thank you for taking the time to post your feedback on Expedia and we truly appreciate the comments you have shared with us. looking forward to welcoming you back to the hotel in the not too distant future.

Greetings from Beijing and many thanks for making Grand Hyatt Beijing your preferred hotel during you recent visit. We are delighted to read that you thoroughly enjoyed your stay and rest assured that your comments will be shared with our teams accordingly. We look forward to welcoming you back to our hotel again.

Dear Reviewer, Thank you for taking the time to post your feedback and we truly appreciate the comments you have shared with us. We are sincerely concerned and apologize about your perception of our hotel. Look forward to the opportunity to providing you with a pleasant and comfortable experience. Grand Hyatt Beijing at Oriental Plaza

Dear Reviewer, Thank you for taking the time to post your feedback and we truly appreciate the comments you have shared with us. We are sincerely concerned about your perception of our hotel, and I apologize for falling short of your expectations this time. We will make improvements on the areas you mentioned. In relation to your feedback, kindly be advised that I have shared your comments with the relevant department managers to work towards the better quality of service to ensure that valued guests such as yourself have the best experience at all times. We look forward to the opportunity of welcoming you back and providing you with a pleasant and comfortable experience.

Dear Reviewer, We are delighted that you had such a pleasant experience with us at Grand Hyatt Beijing. We appreciate your kind comments and thank you for your time taken to post these on Expedia. We look forward to the opportunity of welcoming you back and providing you with a pleasant and comfortable experience. 감사합니다.

Dear Alison, Thank you for staying at Grand Hyatt Beijing at Oriental Plaza and for sharing your positive experience. We look forward to welcoming you back soon!

Dear Andrew, thank you for staying at Grand Hyatt Beijing at Oriental Plaza and for sharing your positive feedback. We are pleased to hear that you had a wonderful experience in our hotel and liked our staff and services. Thank you again for taking the time to write this review. We look forward to welcoming you back soon.

Dear Milton,Thank you for staying at Grand Hyatt Beijing at Oriental Plaza and for taking the time to send us your valuable comments.We are delighted to hear that you had a pleasant experience on your stay with us; and appreciate your positive feedback on our staff services. We look forward to welcoming you on your next stay with us.

Dear Lingyan,Thank you for staying at Grand Hyatt Beijing at Oriental Plaza and for sharing your feedback.Rest be assured that we will double ours efforts to improve the level of guest experiences. We look forward to welcoming you back in the near future.

Dear Mingyu, Thank you for staying at Grand Hyatt Beijing at Oriental Plaza and for sharing your positive comment. We look forward to welcoming you back soon!

Dear Ali, thank you for choosing Grand Hyatt Beijing at Oriental Plaza and sharing your comment. We are pleased to learn that you have enjoyed staying with us and our food and staff was able to leave you impressive memory. Your recognition on our Concierge colleague Scott will be definitely shared to the team and we will continue to thrive for excellence in our operation. Looking forward to welcoming you back soon!

Dear Dong, thank you for choosing Grand Hyatt Beijing at Oriental Plaza. We look forward to welcoming you back soon!

Dear Guest,Thank you for choosing Grand Hyatt Beijing at Oriental Plaza.We look forward to welcoming you back soon.

Dear Lieting , thank you for choosing Grand Hyatt Beijing at Oriental Plaza and for sharing your feedback. We are pleased to hear that you enjoyed staying with us. Look forward to welcoming you back soon!